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Airline Customer Satisfaction 2015-2017 Results, Michelle M. Bennett, Brent D. Bowen, Erin E. Bowen, Z. Bowen, Dean Headley, Timothy B. Holt, Jacqueline R. Luedtke 2018 Embry-Riddle Aeronautical University

Airline Customer Satisfaction 2015-2017 Results, Michelle M. Bennett, Brent D. Bowen, Erin E. Bowen, Z. Bowen, Dean Headley, Timothy B. Holt, Jacqueline R. Luedtke

Publications

Previous research on perceptions, satisfaction, and attitudes regarding the major commercial air carriers in the United States has provided little more than an interesting descriptive representation of the average air traveler. This study moves beyond basic descriptive information of air travelers to identify attitudinal patterns and relationships in the way consumers at varying levels of travel frequency view the commercial air industry. The Airline Passenger Survey (APS) elements developed via the utilization of rigorous scientific methodology, with the intention of capturing the most important data from passengers while reducing confusion or variability in comprehension of questions. APS items are a …


Consumer Perceptions Of Social Business Practices In South Korea And Thailand, Emily Gaynor 2018 SIT Graduate Institute

Consumer Perceptions Of Social Business Practices In South Korea And Thailand, Emily Gaynor

Capstone Collection

The global economy is shifting from Western capitalism towards more inclusive alternatives. Leaders like Muhammed Yunus are normalizing global social enterprise opportunities and cross-sector collaboration. International certifications like B Corporations, Fair Trade, Cruelty Free (The Leaping Rabbit), 1% for the Planet, and the Rainforest Alliance are rapidly growing their networks. Universities, nonprofit organizations, businesses, and governments are incorporating social entrepreneurship into their best practices. In particular, Asia has seen significant growth in its social economy.

Notably, South Korea and Thailand (with six other Asian countries) are included in the world’s 30 best nations to be a social entrepreneur. Particular attention …


2018 Ijbe Front Matter, Tamra Connor 2018 Illinois State University

2018 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. President's Letter
  3. SIEC-ISBE International


Financial Literacy In South Carolina, Connor Pestovich, Matthew Travis 2018 University of South Carolina

Financial Literacy In South Carolina, Connor Pestovich, Matthew Travis

Senior Theses

Being wise with finances is a skill that many people tend to overlook as important. There are days when an individual can avoid using certain subjects learned in high school, but very rarely, if ever, is there a day when topics of finance are not used. This could be anything from purchasing food, driving to work, working on a computer, or receiving a paycheck. While most would agree that the ability to handle money wisely is very important, these concepts do not have a high priority of being taught in high schools in South Carolina. More than that, many parents …


Indah: The Unorthodox Rise Of A Columbian Staple, Will Helms 2018 University of South Carolina

Indah: The Unorthodox Rise Of A Columbian Staple, Will Helms

Senior Theses

Over the course of several weeks, I conducted a series of observations at Indah Coffee Co. in order to better understand its marketing and interaction with the neighborhood. After observing the coffee shop several times, I consulted outside sources, a process that is considered to be in the psychological realm of “grounded theory”, constantly comparing them to my own observations. After an interview with Indah’s owner, I began compiling my findings. The following paper is an outline of my findings, including the importance of the product in the coffee industry versus other industries, the power of successful grassroots marketing, and …


A Longitudinal Analysis On The Cyclical Pattern Of The Us Airline Industry, Michelle Bennett 2018 Embry-Riddle Aeronautical University

A Longitudinal Analysis On The Cyclical Pattern Of The Us Airline Industry, Michelle Bennett

Discovery Day - Prescott

The Airline Quality Rating (AQR) is the nation’s most comprehensive study of airline performance and quality for over two decades. The AQR sets the industry standard, providing consumers and industry watchers a way to compare performance quality among different US airlines using objective performance-based data (Bowen and Headley, 2014). The quantitative weighted average is computed monthly for every airline and divided by the sum of the weight to create the index. Criteria weighted in this formula include baggage handling, customer complaints, denied boarding and on time arrivals. This research employs the application of a longitudinal analysis methodology resulting in finding …


Nafta At 24, Thomas M. Fullerton Jr. 2018 University of Texas at El Paso

Nafta At 24, Thomas M. Fullerton Jr.

Border Region Modeling Project

No abstract provided.


Driving The Future: Mobility In The 21st Century, Ted Hamer 2018 KPMG

Driving The Future: Mobility In The 21st Century, Ted Hamer

Purdue Road School

As part of its future-focused infrastructure planning, INDOT is embarking on a project with Purdue University to understand how the development of transportation infrastructure can be linked to benefits to business supply chains, thus enabling decisions to nurture an ecosystem around connected and autonomous vehicles (CAVs). KPMG will provide insight into the CAV industry.


2018 Updated Tables And Figures For Ec 845 Nebraska Cash Soybean Prices And Basis Patterns, Jessica J. Groskopf, Cory Walters 2018 University of Nebraska-Lincoln

2018 Updated Tables And Figures For Ec 845 Nebraska Cash Soybean Prices And Basis Patterns, Jessica J. Groskopf, Cory Walters

Extension Farm and Ranch Management News

No abstract provided.


Financial Literacy And Accountability Within Black Baptist Churches, Joanne Suttington 2018 Liberty University

Financial Literacy And Accountability Within Black Baptist Churches, Joanne Suttington

Doctoral Dissertations and Projects

This study explored the lack of financial literacy and accountability of church leaders within black Baptist Church in fulfilling their financial stewardship responsibilities in overseeing the church’s resources. In order for churches to grow both spiritually and financially, the church leaders are critical to the overall success and sustainability of the organization. The conceptual framework for this study was based on the stewardship theory, which implied that church leaders would perform as responsible stewards in managing the church’s resources. In this study, the researcher used a qualitative method with a case study design to explore the education and experiences of …


A Longitudinal Analysis On The Cyclical Pattern Of The U.S. Airline Industry, Michelle M. Bennett, Brent D. Bowen, Jacqueline R. Luedtke, Dean Headley, Timothy B. Holt 2018 Embry-Riddle Aeronautical University

A Longitudinal Analysis On The Cyclical Pattern Of The U.S. Airline Industry, Michelle M. Bennett, Brent D. Bowen, Jacqueline R. Luedtke, Dean Headley, Timothy B. Holt

Publications

The Airline Quality Rating (AQR) is the nation’s most comprehensive study of airline performance and quality for over two decades. AQR provides consumers and industry watchers a means to compare performance quality among different US airlines using objective performance-based data. This research looks to analyze the cyclical patterns present in AQR in order to identify trends and factors contributing to the changes in these results each year. This research utilizes the application of a longitudinal analysis methodology which will provide the correlation between factors identified and the indicators affected.


Property And Business, Bas van der Vossen 2018 Chapman University

Property And Business, Bas Van Der Vossen

Philosophy Faculty Books and Book Chapters

"This chapter gives an overview of the main foundational theories of property. As I will show, there are two major families of justification for property (with each family, of course, having many different members). After laying out those two families and their potential problems, I will then consider some of the issues that reside in intellectual property, turning subsequently to explore one way in which a theory of business ethics may either be in tension or fit with such a justification of property. In particular, I will look at the tensions that stakeholder theory, on at least one version of …


Finding Meaning At Work: The Role Of Inspiring And Funny Youtube Videos On Work-Related Well-Being, Sophie Janicke-Bowles, Diana Rieger, Winston Connor III 2018 Chapman University

Finding Meaning At Work: The Role Of Inspiring And Funny Youtube Videos On Work-Related Well-Being, Sophie Janicke-Bowles, Diana Rieger, Winston Connor Iii

Communication Faculty Articles and Research

Watching online videos on social media is a common activity in today’s digital age, but its’ impact on employee well-being at work has not been investigated yet. The current study tried to fill this gap by investigating the role hedonic and eudaimonic online videos play on employee’s stress levels and well-being at work. An online experiment with 200 full time employees in the US was conducted exploring the role of inspiring affect and positive affect on three distinct well-being outcomes: subjective well-being, psychological well-being and social well-being at the workplace. A path model suggests unique effects for inspiring videos on …


2018 Updated Tables And Figures For Ec 846 Nebraska Cash Corn Prices And Basis Patterns, Jessica J. Groskopf, Cory Walters 2018 University of Nebraska-Lincoln

2018 Updated Tables And Figures For Ec 846 Nebraska Cash Corn Prices And Basis Patterns, Jessica J. Groskopf, Cory Walters

Extension Farm and Ranch Management News

No abstract provided.


Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman 2018 Liberty University

Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman

Doctoral Dissertations and Projects

Over the past five years, North Carolina community colleges have experienced a plethora of rapid changes, which can have a negative impact on employee engagement. Individuals who possess a transformational style of leadership typically inspire employees to engage in their work despite a rapidly changing environment. The specific business problem in this research study was a lack of understanding of how transformational leaders in North Carolina community colleges were inspiring employees to engage in their jobs during a rapidly changing environment. To address this significant issue, the researcher interviewed a group of senior transformational leaders from various community colleges within …


Cracking Shells: The Panama Papers & Looking To The European Union's Anti-Money Laundering Directive As A Framework For Implementing A Multilateral Agreement To Combat The Harmful Effects Of Shell Companies, Nicholas Vail 2018 Texas A&M University School of Law

Cracking Shells: The Panama Papers & Looking To The European Union's Anti-Money Laundering Directive As A Framework For Implementing A Multilateral Agreement To Combat The Harmful Effects Of Shell Companies, Nicholas Vail

Texas A&M Law Review

In early 2016, the International Consortium of Investigative Journalists released a report detailing thousands of leaked documents demonstrating how a Panamanian law firm had, for years, helped wealthy clients conceal their financial activities through the use of offshore shell companies. The Panama Papers, as the leaked documents came to be known, directed renewed attention at the use of shell companies. Shell companies are used by the world’s wealthy and powerful to lower their taxes, but are also used by tax evaders, criminal organizations, and terrorists. While much of the renewed attention has been directed at offshore tax havens such as …


The Foreign Corrupt Practices Act Turns 40: "Reflections On Walmart's Enhanced Ethics & Compliance Program", Jay T. Jorgensen 2018 Texas A&M University School of Law

The Foreign Corrupt Practices Act Turns 40: "Reflections On Walmart's Enhanced Ethics & Compliance Program", Jay T. Jorgensen

Texas A&M Law Review

As Walmart’s business has been changing, the company has also evolved and changed in our corporate governance. In 2012, the company started a significant effort to enhance our ethics and compliance programs. Prior to that time the company maintained separate compliance efforts in different countries. For example, Walmart’s business in the United States had a well-developed compliance program. The company had separate compliance-related activities and personnel in our businesses in Canada, China, Mexico, and elsewhere. All of these compliance programs operated independently of each other, reporting to their local business leaders.


Primed For Death: Law Enforcement-Citizen Homicides, Social Media, And Retaliatory Violence, Vladimir Bejan, Matthew Hickman, William S. Parkin, Veronica F. Pozo 2018 Seattle University

Primed For Death: Law Enforcement-Citizen Homicides, Social Media, And Retaliatory Violence, Vladimir Bejan, Matthew Hickman, William S. Parkin, Veronica F. Pozo

Applied Economics Faculty Publications

We examine whether retaliatory violence exists between law enforcement and citizens while controlling for any social media contagion effect related to prior fatal encounters. Analyzed using a trivariate dynamic structural vector-autoregressive model, daily time-series data over a 21-month period captured the frequencies of police killed in the line of duty, police deadly use of force incidents, and social media coverage. The results support a significant retaliatory violence effect against minorities by police, yet there is no evidence of retaliatory violence against law enforcement officers by minorities. Also, social media coverage of the Black Lives Matter movement increases the risk of …


Interviewing To Understand Strengths, Michael R. Hass 2018 Chapman University

Interviewing To Understand Strengths, Michael R. Hass

Education Faculty Articles and Research

Interviewing clients about their strengths is an important part of developing a complete understanding of their lives and has several advantages over simply focusing on problems and pathology. Prerequisites for skillfully interviewing for strengths include the communication skills that emerge from a stance of not knowing, developing a vocabulary of strengths that allows practitioners to identify and name them, and having a “ear for strengths.” Building on this, Saleebey (2008) offers a framework of eight types of questions that allow us to explore strengths in depth with clients.


Social Partnership And Its Continuities, Brian Sheehan 2018 Munster Technological University

Social Partnership And Its Continuities, Brian Sheehan

Irish Business Journal

Social partnership has long been pronounced ‘dead’ and buried, lamented by few. But thirty years on from the watershed Programme for National Recovery of 1987, the underlying influence of the 22-year construct is stronger than it might seem. How pay formation in the private and public sectors works today; how management-union disputes are resolved; how employers and trade unions engage; and how the social partners manage key industrial relations issues, all suggest important continuities with the partnership era.


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