Organizational Behavior and Theory Commons^™

Strategies Used By Nonprofit Social Service Business Leaders To Retain Employees, Veronica Lashal Price

Walden Dissertations and Doctoral Studies

Low employee retention among nonprofit social service organizations results in decreased productivity and performance. Business leaders who fail to implement employee retention strategies risk increased employee turnover resulting in the loss of economic constancy and organizational profitability. Grounded in Herzberg's two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies nonprofit social service business leaders used to increase employee retention. A purposeful sampling of 4 leaders from 4 nonprofit social service organizations in the Washington, D.C. metropolitan area who successfully used strategies to increase employee retention participated in this study. Data were collected from …

Conflict Style Is Not A Label: The Relationship Of Age, Education Level, Work Level, Reason For Assessment, And Time Between Assessments To Conflict Style Change, Michael P. Kelly

Department of Conflict Resolution Studies Theses and Dissertations

Organizations and research that are only measuring conflict style one time, are treating conflict style as a trait or label. However, conflict style can change over time, and with context. Even the circumstances around the conflict itself may impact how individuals handle conflict. This means that individuals may demonstrate different conflict styles in different circumstances. There is little research that explores the implications of individual conflict style change if measured at different times and in different circumstances. Nor is there much research that explores what factors may have an influence on conflict style change. This study explores whether conflict style …

Using Input From Landlords Participating In The Dothan Housing Authority's Housing Choice Voucher Program (Hcvp) To Streamline Operations And Increase Retention, Michael C. Threatt

West Chester University Doctoral Projects

The Housing Choice Voucher Program (HCVP) is a public-private partnership between a landlord, voucher holder, and a Public Housing Authority (PHA). However, this public-private partnership appears to be a two-sided partnership instead of a three-way partnership as the HCVP was designed. Over 110,000 landlords have withdrawn from the HCVP since 2009, which has negatively affected housing choices for voucher holders. This phenomenon of landlords leaving the HCVP is a catastrophe problem for the rental housing crisis that is a part of the larger affordable housing crisis. The perception of institutional bureaucracy for landlords is their reality, and the unintended consequence …

Predicting Quality Outcome.S Of Privatized Services In Local Governments Utilizing The Scott And Bruce Measure, Kenneth L. Ward

Doctoral Dissertations

Privatization has been one of the main challenges in the reform of the public service. Privatization is often regarded as an essential means of achieving improved efficiency and quality of public services, and municipalities develop novel methods to privatize their services to cope up with the financial strain. Privatization of services, however, requires a well-formulated model of decision-making that leaders can utilize to realize the most positive outcomes. The purpose of this study was to evaluate the type of decision-making style that could be used to predict a favorable outcome when making decisions to privatize government services or projects in …

Ethical And Responsible Cross‐Cultural Interviewing: Theory To Practice Guidance For Human Performance And Workplace Learning Professionals, D'Jeane T. Peters, Lisa A. Giacumo

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Conducting interviews in a cross-cultural setting is increasingly common for human performance technology (HPT) practitioners and researchers. Planning to conduct interviews in a culture that the practitioner may not be familiar with requires additional methodological and ethical considerations. In this article, we draw from published scholarly works on cross-cultural interviewing practices across disciplines to develop evidence-based recommendations HPT professionals can utilize in their own cross-cultural interview project.

A Formative Evaluation Of A Master's-Level Career-Coaching Course For Performance Improvement Students, Steven W. Villachica, Vicki Stieha, Lisa Giacumo, Lesa Becker, Jo Ann Fenner

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The authors conducted a formative evaluation of an iteratively evolving career-coaching course. All 11 master's students who had enrolled in the course between Winter 2016 and Fall 2017 participated in the evaluation. Our evaluation addressed three research questions: (1) To what extent does participation in the career-coaching course affect participant confidence? (2) To what extent did participants attain their stated course goals? (3) To what extent did career coaching contribute to participants' current job situation? Analysis of quantitative and qualitative survey responses indicated that participants consistently reported increased levels of confidence after career coaching in terms of their ability to …

An Exploration In Accountable Care Organization Structure, Contingency And Performance, 2015-2017, Siriporn P. Satjapot

Theses and Dissertations

The Patient Protection and Affordable Care Act of 2010 enacted one of the most significant reforms seen in the United States healthcare landscape. The Center for Medicare and Medicaid (CMS) led transformation efforts in regulatory reform and coverage expansion across the U.S. population. Since 2010, care delivery systems have been shifting from episodic, decentralized and fee-for-service models to value-based population health models, like accountable care organizations (ACO). ACOs have been specifically primed for local response to improve the health of their communities. ACO research has traditionally focused on performance measures like mortality, readmissions, quality outcomes and savings. ACO organizational characteristics …

Risk Factors For Workplace Encounters With Weapons By Hospital Employees, James Blando, Chalsie Paul, Mariana Szklo-Coxe

Community & Environmental Health Faculty Publications

Objective:The specific aim of this study was to determine which risk factors were associated with frequent weapons confiscation in a healthcare facility. This study investigated the hypothesis that hospital-related factors impact the frequency of weapons confiscation.

Study design:Cross-sectional.

Methods:A cross-sectional survey was administered on-line to hospital security directors and assessed the associations of organizational factors with the frequency of weapons confiscation.

Results:It was found that hospitals with metal detectors were more than 5 times as likely to frequently confiscate weapons, suggesting this intervention is effective. It was also found that hospitals with psychiatric units were more likely to have frequent …

Supporting Safety Culture In Academia: Safety Communication Barriers, Emily Faulconer, Chelsea Lenoble

Publications

In the last decade, we have heard of multiple disturbing academic laboratory accidents resulting in significant injury and property damage. When these hit headlines, it can spur self-reflection across academic institutions. The unfortunate truth is that safety in academia tends to be problematic. Accidents happen regularly even if they do not make headlines, with post-accident analyses typically revealing systematic safety failures. As a result, the concept of safety culture has come into the spotlight.

Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald

Walden Dissertations and Doctoral Studies

Employees in higher education are likely to violate information security policies because of the open nature of academic institutions. Policy violations can lead to data breaches and identity theft that can cause harm to businesses and individuals. The purpose of this quantitative, correlational, cross-sectional study based on general deterrence theory and neutralization theory was to analyze the relationships between the independent variables, severity of sanctions, vulnerability to sanctions, and awareness of consequences, and the dependent variable, intention to comply with information security policy. Participants (n=100) who work in a higher education institution with an information security policy completed an online …

Organizational Capacity-Building To Battle Addiction In The Oneida Community, Anita F. Barber

Walden Dissertations and Doctoral Studies

Oneida Nation community members created a new and developing organization The Healing Society (fictious name) operated by a volunteer board. The board needed strategic direction to build organizational capacity and sustainability to address the lack of awareness in the community about the increase in opioid and heroin abuse after a well-known community member died from an overdose. The purpose of this postpositivist constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis focused on their perspectives. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society …

High-Performance Organizational Culture And Corporate Success, Alexander Lapshun

Walden Dissertations and Doctoral Studies

Some Singapore global corporation business leaders experience difficulties building a high-performance culture. Building a high-performance culture encourages high performance, promotes excellence, and nurtures a continuous improvement climate. Grounded in Gilbert's behavioral engineering model, the purpose of this qualitative mini ethnography single case study was to explore strategies midlevel managers in Singapore use to create a high-performance organizational culture. Six midlevel managers representing a Fortune 500 information technology firm in Singapore participated in the study. Data collection included semistructured interviews followed by member checking, direct observations, and a review of the company's documents. Marshall and Rossman's 5-step data analysis process identified …

Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March

Walden Dissertations and Doctoral Studies

Understanding the importance of efficient and effective leadership transition to retain organizational intelligence can mitigate the risks of significant disruption. The problem for nonprofits is the potential loss of organizational intelligence, funding, and continuity as baby boomers retire and transition out of their leadership roles without effectively addressing leadership transition and an impending leadership deficit. The purpose of this quantitative descriptive correlational study was to examine the relationship between leadership intention factors, succession planning documentation, and leadership development programs. The research questions pertained to the relationship between leadership intention factors, succession planning documentation, and leadership development programs. Ajzen’s theory of …

How Efficient Is Market Pricing: Can Investors Beat The Market? Further, Are Prices Always Right As Stated In The Efficient Market Hypothesis?, Porter M. Mcmanus

Honors Theses and Capstones

The Efficient Market Hypothesis is a widely accepted economic theory developed by economist Eugene Fama. The theory states that at any given time, an asset’s price reflects all available public information and will always trade at fair value. The motivation for this research is derived from the content taught in undergraduate finance courses. In undergraduate academia finance students are introduced to the idea of market efficiency, as it is a building block for future theory and application. However, this theory is rarely questioned in the world of undergraduate academia, rather just taken as fact by students.

The underlying research in …

Restructuring Old-Path Dependence In Inland Container Depots In The Nigerian Maritime Industry, Abiodun John Akinade

Walden Dissertations and Doctoral Studies

The neglect of Inland Container Depots (ICDs) in the Nigerian maritime industry has been a protracted problem even though the facilities are potential sources of revenue in boosting the nation’s economy. The specific problem was the full potential of coordinated governance initiatives, such as the Maritime Anti-Corruption Network (MACN) aimed at addressing the challenge, has not been realized because of the failure of port actors to break away from old-path dependence in managing the port facilities. The purpose of this qualitative classical Delphi study was to determine how a panel of maritime industry experts views the desirability, feasibility, and importance …

Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada

Walden Dissertations and Doctoral Studies

A lack of diversity exists in higher education leadership, particularly with Hispanic/Latina women. Differences in cultural backgrounds play a role when leaders who are mostly White consider individuals of other ethnicities for promotion. In 2016, only 3% of all higher education leadership positions were held by Hispanics/Latinos and even a smaller percentage were women. Identifying the challenges Hispanic/Latino women face in competing for leadership roles in higher education is needed to understand the factors needed to be overcome to succeed. A phenomenological qualitative study was conducted with 13 participants to explore how Hispanic/Latina women perceive the higher education work environment …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

2020 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …

Increasing Gender Diversity On Corporate Boards: Voices Of Male And Female Directors In The United States, Vasilia Vasiliou

2020

An emerging literature highlights the lack of gender diversity on corporate boards, its implications, and the need for more scholarship and theoretical development on board diversity. According to this literature, to better understand the reasons behind the persistent underrepresentation of women on boards (WOB), of particular importance is the need to access boards directly for data, as opposed to focusing solely on human capital, firm, and board characteristics. This dissertation research directly accesses both male and female board directors using a qualitative interview approach and employs grounded theory techniques to investigate (a) how and why corporate boards appoint members, and …

The Experience Of Adults With Attention-Deficit/Hyperactivity Disorder In The Workplace, Josephine Laverne Harris

Walden Dissertations and Doctoral Studies

Attention-deficit/hyperactivity disorder (ADHD) has been associated with children for many decades, but it can continue into adulthood. However, little research has focused on adults with ADHD or the specific processes through which such adults mitigate the challenges they face, especially in the workplace. The purpose of this qualitative, grounded theory study was to provide a better understanding of the strategies and support systems adults with ADHD use to overcome workplace challenges. Self-efficacy theory grounded the study, allowing for an understanding of the lived experiences of adults with ADHD in the workplace. The researcher conducted 12 semistructured interviews with adults with …