Organizational Behavior and Theory Commons^™

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

Testing The Babble Hypothesis: Speaking Time Predicts Leader Emergence In Small Groups, Neil G. Maclaren, Francis J. Yammarino, Shelley D. Dionne, Hiroki Sayama, Michael D. Mumford, Shane Connelly, Robert W. Martin, Tyler J. Mulhearn, E Michelle Todd, Ankita Kulkarni, Yiding Cao, Gregory A. Ruark

Management and Accounting Faculty Scholarship

The large, positive correlation between speaking time and leader emergence is well-established. As such, some authors have argued for a ``babble hypothesis'' of leadership, suggesting that only the quantity of speaking, not its quality, determines leader emergence. However, previous tests of this notion may have been problematic. Some studies have asserted a causal effect of speaking time on leader emergence based on experimental studies, but have limited participant communication, access to reliable information, or both. Other studies have used more ecologically valid designs, but have not always controlled for relevant participant traits or roles, suggesting potential endogeneity effects. Testing the …

The Importance Of Disagreements, Andrew P. Johnson

Elementary and Literacy Education Department Publications

Disagreements are good. Differing points of view are healthy for any organization or group. Conflicting ideas provide a broader view of situations and more potential possibilities. You see more sides of the problem and generate more potential solutions. Questioning new ideas or proposals allows them to be fully vetted. This is how programs, policies, schools, institutions, and teacher preparation programs grow and evolve.

Embracing a variety of ideas, philosophies, and viewpoints has always been healthy for any organization or institution. Repressing conflicting ideas, allowing only a single viewpoint has always led to extremely unhealthy situations. Sadly, idea repression occurs too …

Effects Of Family-Supportive Supervisor Behaviors And Organizational Climate On Employees, Soo Jeoung Han, Gary N. Mclean

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose – The purpose of this study is to investigate the effects of family-supportive supervisor behaviors and organizational climate on employees’ work–family conflict, job satisfaction and turnover intentions.

Design/methodology/approach – To examine the causal relationship, the longitudinal panel data of the work, family and health study were used, using the data of 664 respondents who participated in surveys from all four time-points at two Fortune 500 information technology (IT) companies.

Findings – The results of the data analysis suggested that family-supportive supervisor behaviors have a minimal, but statistically significant, impact on work-to-family conflict and organizational work-family climate. Moreover, work-to-family conflict …

Designing A Portable Museum Display Of Native American Stone Projectile Points (Arrowheads) To Ensure Accessibility And Tactile Quality, Cheryl K. Fogle-Hatch, Joe Nicoli, Donald Winiecki

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Two archaeologists and one engineering professor designed a prototype of a traveling museum exhibit that is inclusive to both blind and sighted visitors. While three dimensional (3D) replicas provide tactile information to people who are blind or have low vision, they can also be appreciated by sighted people. This paper describes the process of creating 3D replicas of stone projectile points (spear tips and arrowheads) that are found in the collections of the Maryland Archaeological and Conservation Laboratory. We define the design considerations related to (1) scanning artifacts to acquire accurate data with which to produce high-quality replicas, and (2) …

Designing Informal Learning Environments, Seth-Aaron Martinez, Justin N. Whiting

Organizational Performance and Workplace Learning Faculty Publications and Presentations

For the past 30 years, the prevailing 70-20-10 industry model of employee development postulates that 70 percent of individual learning and growth occurs through relevant but challenging experiences, 20 percent through relationships and social interactions, and only 10 percent through formal learning activities (Center for Creative Leadership, 2020; Watkins et al., 2014). What, then, is the implication for learning design given these trends? To assist in taking advantage of such patterns, this chapter is dedicated to the design of informal learning environments.

Leadership Role Effectiveness As A Mediator Of Team Performance In Virtual Teams, Soo Jeoung Han, Mirim Kim, Michael Beyerlein, Darleen Derosa

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In spite of the wide usage of globally dispersed virtual teams (VT), there has been relatively little research on how leadership affects team performance, particularly with new product development teams in a global VT setting. A research model of VT leadership was developed and evaluated with a confirmatory factor analysis and structural equation modeling for a unique sample of 19 globally dispersed VTs and 25 nationally dispersed VTs in a variety of industries. Results showed that less geographically dispersed VT members have shown higher team performance only when leadership roles were performed effectively. In addition, leadership role effectiveness fully mediated …

The Role Of Feedback In Leader Identity Development: An Examination Of The Impact Of The Deficits-Based Versus Strengths-Based Feedback, Thiraput Pitichat

CGU Theses & Dissertations

The aim of this dissertation is to investigate the relationship between feedback and leader identity, particularly the impact of deficits-based versus strengths-based feedback. This dissertation consists of two empirical studies: 1) a cross-sectional, online experiment (N = 280) and 2) a cross-sectional, field experiment (N = 177). I examined the impact of feedback on leader identity through the mechanisms of cognitive controlled processing and effort. I found that receiving leadership feedback was important in shaping leader identity. Specifically, feedback that focused on leadership strengths increased new leaders’ positive emotions, which positively influenced their leader identity. However, feedback that highlighted leadership …

Social Media, Personality, And Leadership As Predictors Of Job Performance, Timothy Charles Lisk

CGU Theses & Dissertations

A thorough assessment of privacy concerns, reviewer bias, and applicant computer familiarity informs this longitudinal study incorporating features derived from social media, personality, leadership, traditional selection methodology, and objective measures of employee performance to build an empirical foundation for future research. To date, limited research has embarked upon an in-depth examination of the organizational implications of using social media data to assess job applicants. This dissertation addresses the question of whether social media data matters in the practical context of talent selection. I begin with a review of pertinent online communication theories, including media richness, cues filtered out, and social …

Organizational Readiness, Resistance And Race: Examining Faculty Attitudes Toward Faculty Diversification In Higher Education, Krystal Denise Miguel Rawls

CGU Theses & Dissertations

The national demographic is changing, and institutions of higher education must prepare to change if they are to meet the needs of their new population. Identifying change readiness and potential resistance factors are primary steps in motivating organizational change. This study will investigate the academy’s organizational readiness for change using historical analysis to ascertain: 1) does the demographic mismatch require a change? 2) is faculty diversification the best solution to the demographic mismatch? And statistical analyses to determine: 3) the extent to which faculty feel they benefit or are harmed by faculty diversification? 4) does administration tangibly support development of …

The Effect Of Self-Control And Grit On Female Leader Emergence, Heather E. Mitterer

Walden Dissertations and Doctoral Studies

Women account for 47% of the total workforce in the United States, but only 27% of women hold executive positions. The purpose of this study was to assess whether and to what extent a significant relationship exists between self-control and grit, as well as the effect that both have on female leader emergence within male-dominated industries of manufacturing, computer science, and engineering in the United States. The goal of this research was to show how gender stereotypes shape a woman’s journey to leadership, with a focus that does not characterize women as victims of discrimination, but rather empowers women to …

A Meta-Analysis Of E-Recruitment Applicant Experience, Perception, And Behavior, Diem J. Mooney

Walden Dissertations and Doctoral Studies

E-recruitment, an Internet-based approach for recruitment, has been shown to be an efficient method for organizations to reach a target candidate population. However, challenges with recruitment websites have resulted in high rates of job seekers abandoning an online application before completion. A quantitative meta-analytic review of literature from 2009 to 2019 was conducted to determine the relationship between applicant user experience (UX) when interacting with an organization’s e-recruitment website, applicant perceptions of the hiring organization, and applicant behaviors related to pursuing employment. The review initially considered 105 candidate articles, of which 41 were consider after applying initial inclusions criteria. After …

Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino

Walden Dissertations and Doctoral Studies

Supervisors of business project managers lack strategies to effectively evaluate the work of project managers, increasing the probability of project failure, and costing organizations billions of dollars in losses each year. Effective evaluation of the work of project managers is essential to avoid project failure. Grounded in Kaplan and Norton’s balanced scorecard theory, the purpose of this qualitative single case study was to explore strategies supervisors of business project managers use to evaluate the project managers’ work. The participants comprised 3 supervisors of project managers in the Rocky Mountain area of the United States with successful experience in evaluating the …

Exploring Spiritual Intelligence And Career Success Among People Of Color Working In Nonprofit Educational Institutions, Janelle C. Hall

Walden Dissertations and Doctoral Studies

Performance management frameworks in public educational institutions have not dealt with some of the challenges in creating an environment that reflects organizational commitment, sustainability, productivity, and retention among academic staff. The purpose of this qualitative study was to explore the experiences of people of color regarding the challenges they face involving the use of spiritual intelligence in the workplace. Garner’s multiple intelligence theory served as the foundation for this study. The key research question focused on the perceptions of people of color working in nonprofit educational institutions regarding the role that spiritual intelligence played in their workplaces and career successes. …

Integration Workplace Practices For Generation Z- An E-Delphi Study, Unnatti Jain

Walden Dissertations and Doctoral Studies

Effective integration of new generations of employees has been a problem for organizations for decades, resulting in high turnover, increased costs, and lowered revenue. Generation Z (Gen Z) has recently entered the workforce and is experiencing the same ineffective integration practices as prior generations, with characteristics and expectations that conflict with current work climates. Therefore, the purpose of this study was to explore the level of consensus among 15 midlevel organizational managers over the age of 30, employed at a mid-level managers’ position with a direct reporting line of 20 or more employees for a minimum of 2 years, possessing …

Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone

Walden Dissertations and Doctoral Studies

Law enforcement agencies are frequently studied for officer wellness, yet research is limited in the influence of organizational support for the psychological wellness of crime scene investigators exposed to tragic scenes. The purpose of this quantitative study was to examine the perceptions of job performance effectiveness of crime scene investigators based on organizational support through the provision of stress management resources. The theoretical framework of organizational support theory and management theory formed the basis of the investigation into the contributing elements of job performance. Data were collected through surveys from 92 crime scene investigators, of whom 77 were civilians and …

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

Gender Ideology And Impressions Toward Opposite-Gendered Coworkers, Pamela Singleton

Walden Dissertations and Doctoral Studies

To achieve organizational effectiveness, leaders must examine what impacts productivity, such as workplace equality for women hindered to the point of exclusion and discrimination. The purpose of this correlational study was to determine if gender ideology, as the predictor variable, and male and female impressions toward an opposite-gendered coworker, as the criterion variable, predicts an individual's impressions toward an opposite-gendered coworker, in alignment with gender role theory. The Gender Role Ideology measure was used to assess perceptions about appropriate roles for men and women, and Coworker Resource Scale was used to assess the nature of coworker relationships among 203 middle- …

Influence Of Collectivistic And Individualistic Values On Probation Officers' Retention, Audrene Janell Ellis

Walden Dissertations and Doctoral Studies

Probation officers are departing their employment before retirement at a high rate depending on the agency, location, and type of position, which impacts society. The cost associated with training a new officer could consume a large portion of an agency's yearly budget, leaving many inexperienced officers to supervise dangerous offenders and defendants. Thus, it is important to examine factors influencing retention such as whether individualistic and collectivist values predict a relationship between retention intent of probation officers. The purpose of this quantitative research study, guided by Hofstede's cultural theory, was to determine whether family embeddedness influences retention intent of probation …

Mediating Effect Of Transformational And Servant Leadership On Perceptions Of Management Bullying, Wilsa Desir

Walden Dissertations and Doctoral Studies

Bullying by workplace organizational leadership will continue to present challenges until organizations adopt tools to identify feasible policies, programs, and solutions that can bridge the gap between oppressed employees and their organizations. The purpose of this quantitative cross-sectional study was to examine the effects of transformational and servant leadership on organizational commitment and the mediating effect of management bullying in the workplace. The investigation was guided by the 3-component model (TCM) of organizational commitment, Burns's conceptual framework on transformational leadership, and Greenleaf's theory on servant leadership. Survey data were collected from 134 participants recruited via social media and snowball sampling. …