Assessing The Validity Of Emotional Intelligence Measures,
2018
Queen's University
Assessing The Validity Of Emotional Intelligence Measures, Christopher T. H. Miners, Stéphane Cote, Filip Lievens
Research Collection Lee Kong Chian School Of Business
We describe an approach that enables a more complete evaluation of the validity of emotional intelligence measures. We argue that a source of evidence for validity is often overlooked by researchers and test developers, namely, evidence based on response processes. This evidence can be obtained through (a) a definition of the ability, (b) a description of the mental processes that operate when a person uses the ability, (c) the development of a theory of response behaviour that links variation in the construct with variation on the responses to the items of a measure, and (d) a test of the theory …
Utilization Of Csr To Build Organizations’ Corporate Image In Asia: Need For An Integrative Approach,
2018
Singapore Management University
Utilization Of Csr To Build Organizations’ Corporate Image In Asia: Need For An Integrative Approach, Augustine Pang, May O. Lwin, Chrystal Shu-Min Ng, Ying-Kai Ong, Shannon Rose Wing-Ching Chau, Kristle Poh-Sim Yeow
Research Collection Lee Kong Chian School Of Business
Corporate social responsibility (CSR) has been found to be a strong predictor of a favorable corporate image [Gray, 1986. Managing the corporate image: The key to public trust. London: Quorum Books]. Websites have become an essential communication platform [Dawkins, 2004. Corporate responsibility: The communication challenge. Journal of Communication Management, 9(2), 108–119]. This study aims to investigate how CSR can be used in enhancing organizational corporate image. Content analyses of 150 corporate websites of organizations in Asia headquartered in Singapore were conducted, followed by in-depth interviews with public relations (PR) practitioners to examine the motivations behind their CSR engagement. Findings showed …
Boundary Spanning And Leadership Perceptions In Creative Organizations: Evidence From Four Orchestras,
2018
University of Kentucky
Boundary Spanning And Leadership Perceptions In Creative Organizations: Evidence From Four Orchestras, Kiho Jun
Theses and Dissertations--Management
My research examines the importance of a particular form of cross-group brokerage in social networks wherein a person represents a bridge between his or her group and people belonging to a different group. Prior research on network brokerage and leadership emergence has failed to distinguish between brokerage in general and the kind of boundary-spanning between groups that is the focus of my research. Moreover, what we currently know about social network brokerage and leadership emergence comes either from highly abstracted laboratory-based work, or it comes research in relatively traditional work organizations with clear formal structures. It is unclear whether prior …
Re/Framing The Hispanic/Latino Nonprofit Identity,
2018
University of Texas at El Paso
Re/Framing The Hispanic/Latino Nonprofit Identity, Jasmine Villa
Open Access Theses & Dissertations
The focus of my Dissertation is to examine how an organizational identity is constructed rhetorically by three Hispanic/Latino based non-profit organization. By looking at how a non-profit organization's online presence contributes to the transformation of the organization as a public, we are able to see rhetoric as a discursive and material practice taking place.
Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases,
2018
Walden University
Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar
Walden Dissertations and Doctoral Studies
Unresolved conflict is responsible for at least 50% of resignations in the workplace, which negatively affects an organization's reputation and profitability. Although there has been ample research on the link between conflict resolution and leadership, there was limited research on conflict aboard military installations specifically. The purpose of this multiple case study was to explore conflict resolution strategies of civilian small business managers who work on a military installation in Southern Arizona. The theory of realistic conflict, or realistic group conflict theory, was used as the conceptual framework for this study. The data collection process involved semistructured interviews of 11 …
Nature Of Regional Nongovernmental Organizations During The Post-Soviet Transformation In Georgia,
2018
Walden University
Nature Of Regional Nongovernmental Organizations During The Post-Soviet Transformation In Georgia, Shota Shubladze
Walden Dissertations and Doctoral Studies
After the collapse of the Soviet Union, the post-Soviet transformation process influenced the establishment of democratic institutions in the country of Georgia. Scholars and analysts from international organizations have revealed a gap in the development of the central and regional civil society organizations in Georgia. Using Morgan's organizational metaphors framework as a guide, the purpose of this multiple case study was to explore the nature, culture, and structure of regional nongovernmental organizations (NGOs) in Georgia. Research questions focused on the influence of the post-Soviet transformation on the development of Georgia's regional NGO sector and its perceived capacity as a democratic …
Complexity Theory Of Leadership And Management Information,
2018
Walden University
Complexity Theory Of Leadership And Management Information, Mark Aloysius Simpson
Walden Dissertations and Doctoral Studies
Implementing effective leadership strategies in management of information systems (MIS) can positively influence overall organizational performance. This study was an exploration of the general problem of failure to lead effectively in the current knowledge-based economy and the resulting deleterious effects on organizational performance and threats to continuing organizational viability. The specific problem was the lack of understanding regarding the interaction of leadership processes with MIS functions and the impact on organizational success. Managers' and employees' lived experiences of leadership in small- to medium-sized enterprises were explored, as well as how those experiences influenced the organization's adaptive responses regarding technology and …
Transformational Leadership And Frontline Hoteliers Worklife Balance Commitment,
2018
Walden University
Transformational Leadership And Frontline Hoteliers Worklife Balance Commitment, Rosalind "Rosie" Banks
Walden Dissertations and Doctoral Studies
Work-life balance remains a challenge for transformational leaders who are managers in the hospitality industry. Guided by the principles of leader member exchange theory, this quantitative study investigated how transformational leadership level predicted a commitment to work-life balance roles for 100 degreed frontline hotel managers. In particular, the effects of transformational leadership and commitment on job roles, family roles, friendship roles, and social roles were explored. Transformational leadership was measured using the Team Multifactor Leadership Questionnaire, and work-life balance role commitment was measured using the Investment Model Scale Commitment Inventory. There was a thorough review of the responses from the …
Nonprofit Fundraising Strategies To Provide Quality Sustainable Services,
2018
Walden University
Nonprofit Fundraising Strategies To Provide Quality Sustainable Services, Karen Cobb Love
Walden Dissertations and Doctoral Studies
Nonprofit organizations are essential in providing goods and services to the under-resourced in the community. Nonprofits have experienced a growth rate of 47% in 2014 and yet 53% of nonprofits reported less than 3 months cash on hand needed to meet the demands of their clients. This explorative and descriptive study analyzed nonprofit fundraising strategies for providing sustainable quality services. The purpose of this study was to determine what strategies successful nonprofits used to increase funding as it relates to the delivery of quality sustainable service and what conditions influenced fundraising effectiveness. The methodology consisted of a qualitative, thematic research …
Examining Trauma Exposure, Organizational Climate, And Job Outcomes In Child Welfare,
2018
Walden University
Examining Trauma Exposure, Organizational Climate, And Job Outcomes In Child Welfare, Shano Rodgers
Walden Dissertations and Doctoral Studies
Exposure to traumatic situations is routine for child welfare workers in California, and the attrition rate for newly hired social workers in some states is estimated to be nearly 50% in the 1st year of employment. Prior research has indicated that reasons for dissatisfaction included dysfunctional organizational climate and culture. The purpose of this study was to examine the extent to which trauma exposure contributed to secondary traumatic stress and intent to quit and to examine the degree to which organizational climate moderated the exposure among direct service child welfare employees. Kurt Lewin's field theory, Figley's theory of secondary traumatic …
Nsu Ed.D. In Organizational Leadership 2018,
2018
Nova Southeastern University
Nsu Ed.D. In Organizational Leadership 2018, Nova Southeastern University
Abraham S. Fischler College of Education and School of Criminal Justice College Archive
No abstract provided.
Serving Others At The Expense Of Self: The Relationship Between Nonprofit Ceo Compensation And Performance In Trade And Professional Associations,
2018
Old Dominion University
Serving Others At The Expense Of Self: The Relationship Between Nonprofit Ceo Compensation And Performance In Trade And Professional Associations, Marina Saitgalina, Andrew A. Bennett, Christopher S. Reina, Joseph E. Coombs
School of Public Service Faculty Publications
This paper investigates the organizational importance of relative CEO compensation in trade associations and professional societies. It is known that there is variation in how much pay is tied to performance in different subcategories of nonprofit organizations. However, instead of looking at how performance affects pay, we investigate how CEO compensation affects organization performance when CEOs are aware of their peer compensation and are able to influence their own. We hypothesized that CEOs who knowingly earn less will be associated with both greater financial and nonfinancial organizational performance. This altruistic perspective draws on theories from leadership and psychology rather than …
Strategies To Influence A Quality And Compliance Culture,
2018
Walden University
Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis
International Journal of Applied Management and Technology
Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …
Understanding Emotions In The Workplace: A Critical Examination Of The Role Of Emotions In Justice And Negotiation,
2018
Wilfrid Laurier University
Understanding Emotions In The Workplace: A Critical Examination Of The Role Of Emotions In Justice And Negotiation, Annika Hillebrandt
Theses and Dissertations (Comprehensive)
The central role of emotions in organizations, once underrecognized and underappreciated by organizational scholars, has attracted a great amount of research interest in recent years. Despite this important development, I argue that a number of critical questions have remained unaddressed, which limits our ability to predict the outcomes of emotions for individuals and organizations as well as describe employees’ subjective experiences at work. In this dissertation, I contribute to the understanding of the role of emotions in the workplace by identifying critical gaps in the emotions literature, integrating theories from different literatures to address these gaps, empirically comparing the interpersonal …
Transformational Leadership Behaviors Of Public Sector Leaders In Barbados,
2018
Walden University
Transformational Leadership Behaviors Of Public Sector Leaders In Barbados, Shantal Maxine Munro-Knight
Walden Dissertations and Doctoral Studies
Senior officials in the public service in Barbados, who are charged with the responsibility of leading and managing government ministries and departments, play a critical role in fostering reform initiatives. Few empirical studies have examined specific leadership behaviors in the context of managing change in Barbados. The purpose of this qualitative case study was to identify the specific leadership behaviors of senior officials in public service and to explore the use of transformative leadership by public sector administrators to effect reform initiatives. With Bass and Avolio's full-range leadership theory (FRLT) as the theoretical framework, the research question for this study …
An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement,
2018
Walden University
An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement, Aaron M. Lee
Walden Dissertations and Doctoral Studies
In the last 10 years, the number of remote workers has increased by 80%. Remote workers are more productive than their traditional in-office colleagues, cheaper to maintain for the organization because of the major decrease in overheard costs, and drastically increase organizational leaders' hiring options. The problem was that over half of the nation's disengaged employees work remotely, contributing significantly to associated annual costs of employee disengagement to businesses of upwards of $550 billion. The purpose of this exploratory case study, using a critical incident technique, was to create a taxonomy of responses to the incidents that are critical for …
The Role Of Organizational Justice In Police Interaction Decisions With Citizens Post-Ferguson,
2018
Walden University
The Role Of Organizational Justice In Police Interaction Decisions With Citizens Post-Ferguson, Joshua Lee Adams
Walden Dissertations and Doctoral Studies
Recent negatively publicized police-citizen interactions in the media, followed by a subsequent rise in crime rates in the United States, has been named the Ferguson Effect. The Ferguson Effect has been explored by prominent scholars in the criminal justice community; however, little is known about how police officers in small police agencies perceive the Ferguson Effect. The purpose of this qualitative phenomenological study was to explore the perceptions and lived experiences of police officers regarding the Ferguson Effect in small police agencies, as well as police officers' perceptions of their own organizational justice. The theoretical framework for this study was …
The Impact Of Authentic Leadership Development On Safety Climate Change,
2018
Walden University
The Impact Of Authentic Leadership Development On Safety Climate Change, Victoria Hoyt
Walden Dissertations and Doctoral Studies
Tragic, life-changing, and fatal incidents are a reality on large-scale, civil construction projects. Despite a decline following the enforcement of the 1971 Occupational Safety and Health Act, serious and fatal incidents on heavy construction projects remain higher than that of the active military and have not declined in any notable way in the past decade. Industrial-organizational literature suggested a lack of applied testing for the well-developed theory of authentic leadership (AL) to impact safety outcomes. This quasi-experiment combined the constructs of authentic leadership with safety climate perception as quantifiable measurement of potential safety outcomes in the workplace. The research question …
The Effects Of Increased Emotional Intelligence On Information Technology Professionals,
2018
Walden University
The Effects Of Increased Emotional Intelligence On Information Technology Professionals, Reba Alexander Businsky
Walden Dissertations and Doctoral Studies
Information technology professionals effectively manage complex, tactical processes and procedures for internal and external customers. At the time of this study there was a gap in the literature regarding the effects of emotional intelligence on information technology professionals. An organization's internal and external customers may become dissatisfied with the information technology professionals because of their communication style lacking an increased level of emotional intelligence. The purpose of this quantitative study was to research the effects of increased emotional intelligence by surveying 315 information technology professionals. Data were collected using 3 electronic surveys including a general questionnaire to collect demographic data, …
Effects Of Income Level On The Relationship Between Leadership And Employee Behavior,
2018
Walden University
Effects Of Income Level On The Relationship Between Leadership And Employee Behavior, Andrew James Sherman
Walden Dissertations and Doctoral Studies
Previous research has indicated that leadership affects employee behavior, but additional research could explain how this relationship is mediated. The purpose of this correlational, quantitative design study was to test the mediating effects of employee income level on the relationship between leadership and employee behavior within the United States. The general problem for leaders is the lack of a comprehensive understanding regarding the relationship between their leadership and employee behavioral outcomes. The specific management problem is that unintended employee behavioral outcomes may be due to leadership decisions made without consideration given to the mediating effects of employee income level. Based …
