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Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu BHATTACHARYA, Alok GUPTA, Sameer HASIJA 2014 Singapore Management University

Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu Bhattacharya, Alok Gupta, Sameer Hasija

Research Collection Lee Kong Chian School Of Business

We study the role of different contract types in coordinating the joint product improvement effort of a client and a customer support center. The customer support center's costly efforts at joint product improvement include transcribing and analyzing customer feedback, analyzing market trends, and investing in product design. Yet this cooperative role must be adequately incentivized by the client, since it could lead to fewer service requests and hence lower revenues for the customer support center. We model this problem as a sequential game with double-sided moral hazard in a principal-agent framework (in which the client is the principal). We follow …


Distributionally Robust Mixed Integer Linear Programs: Persistency Models With Applications, Xiaobo LI, Karthik NATARAJAN, Chung-Piaw TEO, Zhichao ZHENG 2014 Singapore University of Technology and Design

Distributionally Robust Mixed Integer Linear Programs: Persistency Models With Applications, Xiaobo Li, Karthik Natarajan, Chung-Piaw Teo, Zhichao Zheng

Research Collection Lee Kong Chian School Of Business

In this paper, we review recent advances in the distributional analysis of mixed integer linear programs with random objective coefficients. Suppose that the probability distribution of the objective coefficients is incompletely specified and characterized through partial moment information. Conic programming methods have been recently used to find distributionally robust bounds for the expected optimal value of mixed integer linear programs over the set of all distributions with the given moment information. These methods also provide additional information on the probability that a binary variable attains a value of 1 in the optimal solution for 0–1 integer linear programs. This probability …


Heat Stress: A Major Contributor To Poor Animal Welfare Associated With Long-Haul Live Export Voyages, Malcolm P. Caulfield, Heather Cambridge, Susan F. Foster, Paul D. McGreevy 2014 Vets Against Live Export

Heat Stress: A Major Contributor To Poor Animal Welfare Associated With Long-Haul Live Export Voyages, Malcolm P. Caulfield, Heather Cambridge, Susan F. Foster, Paul D. Mcgreevy

Transport of Farm Animals Collection

Recent investigations by the Australian Department of Agriculture, Fisheries and Forestry into high mortalities on live export voyages from Australia to the Middle East during the Northern hemisphere summer suggest that animal welfare may be compromised by heat stress. The live export industry has generated a computer model that aims to assess the risk of heat stress and to contain mortality levels on live export ships below certain arbitrary limits. Although the model must be complied with under Australian law, it is not currently available for independent scientific scrutiny, and there is concern that model and the mandated space allowances …


Tls Newsletter. Volume 8, Edition 5. February, 2014, UNF Transportation and Logistics Society 2014 University of North Florida

Tls Newsletter. Volume 8, Edition 5. February, 2014, Unf Transportation And Logistics Society

Transportation & Logistics Society Newsletter

Inside the Newsletter: TLS Meeting on Wednesday, February 19th. TLS President's Corner. Upcoming Events. The Propeller Club of Jacksonville--What's in it for you! Get Involved: UNF Relay for LIfe. Get to Know TLS Assistant Marketing Director Veronica Perez. TLS on Tour: Target Distribution Center. Life after graduation with Taylor Barry


Comparison As Incentive: Newsvendor Decisions In A Social Context, Buket AVCI, Zeina LOUTFI, Jurgen MIHM, Elena BELAVINA, Steffen KECK 2014 Singapore Management University

Comparison As Incentive: Newsvendor Decisions In A Social Context, Buket Avci, Zeina Loutfi, Jurgen Mihm, Elena Belavina, Steffen Keck

Research Collection Lee Kong Chian School Of Business

Explicit formal mechanisms dominate the discussion about incentives in Operations Management, yet many other mechanisms exist. Social comparison between peers may provide strong implicit incentives for individuals. Social comparison arises naturally in all social settings and may thus be unintended; however, many companies deliberately use it to motivate employees. In this study, we model a social context in which purchasers evaluate their performance relative to their peers; a feeling of inferiority results in a negative contribution to utility, whereas a feeling of superiority results in a positive contribution. We find that social comparison induces characteristic deviations from the newsvendor optimum …


New Bounds For The Price Of Anarchy Under Nonlinear And Asymmetric Cost, Deren HAN, Jie SUN, Marcus ANG 2014 Nanjing Normal University

New Bounds For The Price Of Anarchy Under Nonlinear And Asymmetric Cost, Deren Han, Jie Sun, Marcus Ang

Research Collection Lee Kong Chian School Of Business

We derive new bounds for the price of anarchy under nonlinear and asymmetric costs. The bounds depend on an additional factor called the intrinsic cost of the system and therefore tend to be more accurate than the current bounds that are dependent only on the degree of asymmetry of the Jacobian and the degree of the nonlinearity of the cost function.


Refining Shippers’ Dyadic Cost, Risk, And Delivery Responsibilities: The Principal Changes To Incoterms And A Transaction Cost Focus For The Future, Drew M. Stapleton, Vivek Pande, Soumen Ghosh, Uzay Damali 2014 University of Wisconsin La Crosse

Refining Shippers’ Dyadic Cost, Risk, And Delivery Responsibilities: The Principal Changes To Incoterms And A Transaction Cost Focus For The Future, Drew M. Stapleton, Vivek Pande, Soumen Ghosh, Uzay Damali

Journal of Transportation Management

We first explore the changes in the latest version of Incoterms and explain why and how they have been refined to better capture contemporary global and domestic shipping practices and policies. Next we graphically explain each of the eleven INCOTERMS 2010 and specify exact delivery points, those critical points at which cost and risk responsibilities shift from the Seller to the Buyer. We then provide a discussion to better explain the application of the terms from a practitioner’s view and note that many shippers and freight forwarders still revert to long practiced shipping policies, leaving themselves vulnerable. We close by …


Case Studies In Sustainability Management - The Oikos Collection Vol. 3, Jordi Vives Gabriel, A. Erin Bass, R. J. Morris 2014 University of Nebraska at Omaha

Case Studies In Sustainability Management - The Oikos Collection Vol. 3, Jordi Vives Gabriel, A. Erin Bass, R. J. Morris

Faculty Books and Monographs

Editor: Jordi Vives Gabriel

Chapter 9, Lululemon’s commitment to the environment: A tangle of seaweed, suppliers & social responsibility, co-authored by A. Erin Bass, UNO faculty member.

With the rapidly growing importance of sustainability and corporate responsibility in a globalised world, management schools are increasingly integrating long-term economic, environmental and social issues into their teaching and research. Climate change, poverty, labour standards and human rights are among the many topics that future decision-makers will need to face in their careers. Business education needs to reflect this new reality and provide a broadened understanding of value creation in order to create …


Sayre Product Line Integration Project Executive Summary, Lacee Pounds 2014 Wright State University - Main Campus

Sayre Product Line Integration Project Executive Summary, Lacee Pounds

Master of Science in Logistics & Supply Chain Management Capstone Executive Summaries and Projects

The strategic deliverables of this project include the complete data scrubbing and cleansing of all Sayre item numbers, re-mapping of all bills of material and build specification reports to correctly identify manufacturing needs, sourcing of inventory buy items to Avery Miamisburg standards and the transfer of service inventory to the Field Service sub-inventory location.


Supply Chain Visibility Executive Summary, Jimmy Childers 2014 Wright State University - Main Campus

Supply Chain Visibility Executive Summary, Jimmy Childers

Master of Science in Logistics & Supply Chain Management Capstone Executive Summaries and Projects

By creating and implementing an automated event based alert management system, contract actions and exceptions can be detected and automatically communicated to appropriate personnel for immediate action and resolution.


Chart: Us Slaughter Totals, Chickens 1960‐2013, 2014 WellBeing International

Chart: Us Slaughter Totals, Chickens 1960‐2013

Agribusiness Reports

No abstract provided.


Chart: Us Slaughter Totals, By Species (Excluding Chickens) 1960‐2013, 2014 WellBeing International

Chart: Us Slaughter Totals, By Species (Excluding Chickens) 1960‐2013

Agribusiness Reports

These data do not include statistics on the slaughter of fish, crustaceans, rabbits, and other farmed animals for whom the USDA does not provide information, or on the slaughter of animals who are not farmed, such as equines. The USDA estimates that up to 2 million rabbits were slaughtered in 2001 in the United States. There is no more recent report than the 2002 Rabbit Industry Profile.


Chart: Us Slaughter Totals, By Species (Excluding Poultry) 1960‐2013, 2014 WellBeing International

Chart: Us Slaughter Totals, By Species (Excluding Poultry) 1960‐2013

Agribusiness Reports

These data do not include statistics on the slaughter of fish, crustaceans, rabbits, and other farmed animals for whom the USDA does not provide information, or on the slaughter of animals who are not farmed, such as equines. The USDA estimates that up to 2 million rabbits were slaughtered in 2001 in the United States. There is no more recent report than the 2002 Rabbit Industry Profile.


Biosecurity Challenges Of Industrial Farm Animal Production, 2014 WellBeing International

Biosecurity Challenges Of Industrial Farm Animal Production

Agribusiness Reports

No abstract provided.


Isscm Graduating Cohort, 2014, Raj Soin College of Business, Wright State University 2014 Wright State University

Isscm Graduating Cohort, 2014, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster congratulating the 2014 Graduating Cohort from the Master of Information Systems and the Master of Science in Logistics and Supply Chain Management Programs.


Moving Beyond Boycotts: Strategies For Shared Responsibility In The Collegiate Apparel Industry, Scott Kelley 2014 DePaul University

Moving Beyond Boycotts: Strategies For Shared Responsibility In The Collegiate Apparel Industry, Scott Kelley

Mission and Ministry Publications

the factory collapse at Rana Plaza in Bangladesh is a painful reminder that labor issues in the apparel industry are abundant and troubling. Catholic Colleges and Universities (CCUs) are confronted with the reality that many apparel manufacturers can operate in stark contrast to the vision of economic justice found in Catholic social thought (CST). In response, activists on CCU campuses have demanded that CCUs boycott apparel manufacturers that they believe to be in violation of their school’s values. While activism can draw much needed attention to problems in the industry, it can be a problematic response. While CST offers principles …


Reducing Scrap And Cut Cases Caused By Expiration Executive Summary, Lindsay Lee 2014 Wright State University - Main Campus

Reducing Scrap And Cut Cases Caused By Expiration Executive Summary, Lindsay Lee

Master of Science in Logistics & Supply Chain Management Capstone Executive Summaries and Projects

Problems with unexpected cut cases and high finished product scrapping rates led the skin care product supply team within Procter & Gamble (P&G) to evaluate the work process and technical aspects of how expiration data was used in our ERP system when determining replenishment needs.


الإبداع المحاسبي من خلال معايير المحاسبة الدولية, بوهرين فتيحة, مرازقة صالح 2014 كلية العلوم الاقتصادية وعلوم التسيير– جامعة قسنطينه

الإبداع المحاسبي من خلال معايير المحاسبة الدولية, بوهرين فتيحة, مرازقة صالح

Muthanna Journal of Administrative and Economics Sciences

أصبح مفهوم الإبداع المحاسبي محل إهتمام كبيرجدا من قبل الباحثين المهتمين بميادين المعرفة المالية والمحاسبية وكذالك من قبل المحاسبين والمراجعين ’وقد أزداد هذا الإهتمام نتيجة للأزمة المالية العالمية الأخيرة والتي أدت إلى انهيار عدة شركات كانت رائدة في مجال عملها نتيجة لنقص الشفافية في عرض البيانات المحاسبية المتعلقة خاصة بالتدفقات المالية والتلاعب المقصود بالحسابات و من أجل التحكم في النشاط الإقتصادي والتدفقات المالية الناتجة عنه عملت الهيئات المهتمة بالعمل المحاسبي والمالي على وضع معايير التقارير المالية الدولية من أجل تحسين عملية العرض، التقييم التسجيل و الإفصاح المحاسبي. و عليه موضوعنا سيتناول معايير التقارير المالية كشكل للإبداع المحاسبي مركزين على عرض …


Maryland's Social Networking Law: No "Friend" To Employers And Employees, Alexander Borman 2014 University of Maryland Francis King Carey School of Law

Maryland's Social Networking Law: No "Friend" To Employers And Employees, Alexander Borman

Journal of Business & Technology Law

No abstract provided.


Organizational Identification And Supply Chain Orientation: Examining A Supply Chain Integration Paradox, Jessica L. Robinson 2014 Georgia Southern University

Organizational Identification And Supply Chain Orientation: Examining A Supply Chain Integration Paradox, Jessica L. Robinson

College of Graduate Studies: Theses & Dissertations

The current approach to operationalizing supply chain management relies on the premise that there are stages in which an organization extends internal integration to external integration by means of implementing integrative mechanisms. Although important developments have been made in identifying the common antecedents and practices for achieving internal integration and external integration, complex relational behaviors as well as integration barriers that occur within an organization, and their solutions, are the next phase to understand and integrate supply chains. Accordingly, given the internal-to-external implementation approach to supply chain integration, this dissertation examines the Social Identity construct, organizational identification, as a source …


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