Management Sciences and Quantitative Methods Commons^™

The Mediation Effect Of Trusting Beliefs On The Relationship Between Expectation-Confirmation And Satisfaction With The Usage Of Online Product Recommendation, Muhammad Ashraft, Noor Ismawati Jaafart, Ainin Sulaiman

The South East Asian Journal of Management

Online Product Recommendations (OPRs) are increasingly available to online customers as a value-added self-service in evaluating and choosing a product. Research has highlighted several advantages that customers can gain from using OPRs. However, the realization of these advantages depends on whether and to what extent customers embrace and fully utilise them. The relatively low OPR usage rate indicates that customers have not yet developed trust in OPRs’ performance. Past studies also have established that satisfaction is a valid measure of system performance and a consistent significant determinant of users’ continuous system usage. Therefore, this study aimed to examine the mediation …

Empowerment Of The Few And Disempowerment Of The Many - Disempowerment In Thai ‘One Tambon One Product' Organizations (Otops), Thomas Diefenbach

The South East Asian Journal of Management

Thai ‘One Tambon One Product’ organisations (OTOPs) have had considerable economic suc-cess since their initiation by the Thai government in 2001. However, in contrast to their ever-increasing economic relevance, OTOPs’ contributions to social development have been acknowl-edged and interrogated only very little. In particular the issue of empowerment, a key component of any social development whether within organisations, at community or even societal level, is strangely absent from any discourse about OTOPs. This article looks at how far the idea of em-powerment is realised within Thai OTOPs – or how far it is not realised. For this, a three-dimensional concept …

Employers’ Perspective Towards People With Disabilities: A Review Of The Literature, Sonali Heera, Arti Devi

The South East Asian Journal of Management

The significance of employment for people with disabilities has gained interest among researchers. The successful inclusion of people with disabilities in the employment settings depends on the employers’ perspective towards their integration in the mainstream workforce. This review examines literature over the past 25 years with an attempt to assess the employers’ perspective and specifically, the factors influencing their perspective towards inclusion of people with disabilities in employment. A search of electronic databases has resulted in the selection and analysis of 44 articles. The literature indicates that employers’ perspective plays an important role in providing and maintaining employment opportunities for …

Segmentation Of Mobile Internet Users In The Indonesian Context: Insight For Mobile Internet Product Development Management, Sri Daryanti, Kristina Uli Simanjuntak

The South East Asian Journal of Management

This study strives to identify the market segment for mobile Internet based on demographic characteristics and technology usage behavior attributes. Market segment analysis is one of the most important factors for target market identification of products or services. Segmentation analysis is also very crucial to the success of product development management to ensure that products reach their potential customers or their target market effectively with the right marketing strategies, thereby ensuring peak profitability. In this segmentation research project, data were collected through a paper-based survey using nonprobability sampling among 232 respondents. Based on cluster analysis, the mobile Internet segment in …

A Methodology For Cooperation Between Electric Utilities And Consumers For Microgrid Utilization Based On A Systems Engineering Approach, Franklin E. Pacheco Chiguano

Open Access Theses

In recent years, the energy market has experienced important challenges in its structure and requirements of its actors, such as the necessity for more reliable electric service, energy efficiency, environmental care practices, and the incorporation of decentralized power generation based on distributed energy resources (DER). Given this context, microgrids offer several advantages to the grid and its actors. However, few microgrid projects have been implemented, and the participation of electric utilities is lower than the expected. Hence, this research explores how electric utility - customer interactions can accommodate mutual benefits for both parties through the proposal of a Microgrid Reference …

Examining Law Enforcement Officer Job Satisfaction And Burnout Through The Lens Of Empowerment Theory, Bruce A. Biggs

Open Access Dissertations

This exploratory cross-sectional study examined the organizational factors that influence law enforcement officers’ perception of job stress and perception of job satisfaction. The extant literature is replete with the finding that organizational factors (job context) rather than the aspects of providing police service (job content) cause law enforcement officers the largest amount of stress and job dissatisfaction. However, the literature also shows that the exact organizational factors that wield these deleterious effects are enigmatic.

This situation is further confounded by the lack of a guiding and encompassing theoretical construct through which the myriad of organizational influences and consequences may be …

Creativity In Organizations: Antecedents And Outcomes Of Individual Creativity, Goran Calic

Open Access Dissertations

In this dissertation I set out to expand our collective understanding of creativity in organizations. I accomplish this through three related studies, each organized into independent chapters of this dissertation.

The first study explores how demands of organizations, particularly strategic contradictions faced by decision makers, affect creative processes and products. In this chapter I develop the theory of paradoxical creativity, which posits that creative discovery is a function of how strategic contradictions are perceived by decision-makers. The key insight of the theory of paradoxical creativity is that strategic contradictions have independent effects on the two stages of creative discovery (generation …

Three Essays On Competition And Cooperation In R And D Alliances, Wonsang Ryu

Open Access Dissertations

In this dissertation, I investigate the interplay between competition and cooperation in R&D alliances. The alliance literature on this issue has emphasized that product market rivalry (i.e., market overlap) between partnering firms aggravates cooperation hazards by increasing the private benefits from opportunism. However, drawing on the multimarket competition literature, I maintain that market overlap between alliance partners can rather curb opportunism by partners because the multimarket contact between them might increase the expected costs of opportunistic behaviors by enabling broad retaliation against such behaviors across the shared markets. Based on this argument, I theorize and corroborate that the mutual forbearance …

Multi-Level Analytic Network Process Model To Mitigate Supply Chain Disruptions In Disaster Recovery Planning, Martina Ursula Kroener

Master's Theses

Over the past few decades, environmental changes have led to more frequent occurrences and greater intensities of natural disasters worldwide. In terms of globally connected supply chains, this has resulted in an enormous economical loss for corporations. Therefore, Business Continuity and Disaster Recovery (BC/DR) planning and management has become essential for businesses in order to protect their critical business flow. Yet there is a lack of systematic and transparent methodologies for companies to handle this problem.

Hence, this thesis introduces a novel approach to combine consecutive steps of the Disaster Recovery Planning (DRP) process within one application. The multi-criteria decision-making …

Classics In Entrepreneurship Research: Enduring Insights, Future Promises, Vishal K. Gupta, Dev K. Dutta, Grace Guo, Golshan Javadian, Crystal Jiang, Arturo E. Osorio, Banu Oskazanc-Pan

Management Department Faculty Journal Articles

Academic inquiry into entrepreneurial phenomena has had a rich history over several decades and continues to evolve. This editorial draws attention to the classics: seminal articles that make profound contributions to the development of an academic field in entrepreneurship studies. We focus on the formative years of entrepreneurship research, specifically the 1970s and 1980s, to identify classics using a key informant approach that surveys members of the journal editorial board. Each nominated classic is introduced and discussed by an editorial board member, with particular focus on research opportunities that may be pursued going forward. Analyzing classics allows for the recognition …

Enhancing Students Learning And Assessment Through Positive Reinforcement, Philip Appiah-Kubi

Engineering Management and Systems Faculty Publications

Students’ understanding of class material, and knowledge retention are assessed through homework, exams, and a host of other methods. None of these forms of assessment is intrinsically paramount to the others; however, the benefits depend on how well they are used. A good assessment depends on the purpose and learning objectives, and one way of maximizing the benefits of assessment is to involve students in the assessment methodology. This paper evaluates the benefits of having students prepare some of the questions for their final exams. Generally, students put in more effort when they understand that they are in charge. Each …

In Equations We Trust? Formula Learning Effects On The Exponential Growth Bias, Bryan Foltice, Thomas Langer

Scholarship and Professional Work - Business

This paper evaluates the possible benefits and drawbacks of the formal formula learning of compound growth as it pertains to eliminating, or at least reducing, the exponential growth bias in various household savings and debt decisions. In our main experimental study, we determine if the ability to calculate the simple compound savings formula only assists in its direct area of application with an available calculator, or if this knowledge extends into similar exponentially-based savings and debt decisions when either a calculator is prohibited or when the formula is unknown. In the process of tackling this research question, we develop a …

From The Classroom To The Bigs: Dan Meyer's Analytical Skills Are In Demand In Major League Baseball, Gerry Boyle

Colby Magazine

No abstract provided.

Costs, Staffing, And Services Of Assisted Living In The United States: A Literature Review, Amy Kisling, David P. Paul Iii, Alberto Coustasse

Management Faculty Research

Assisted Living Facilities (ALFs), which provide a community for residents who require assistance throughout their day, is an important part of the long-term care system in the US. The costs of ALFs are paid either out of pocket, by Medicaid or by Long-Term Care Insurance (LTCI). Monthly costs of ALFs have increased over the past five years on an average of 4.1%. The purpose of this research was to examine the future trends in ALFs in the US to determine the impact healthcare on costs. The methodology for this study was a literature review and a total of 32 sources …

My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. Mccormick, Amy E. Colbert

Department of Management: Faculty Publications

Drawing on resource drain theory, we introduce self-regulatory resource (ego) depletion stemming from family–work conflict (FWC) as an alternative theoretical perspective on why supervisors behave abusively toward subordinates. Our two-study examination of a cross-domain antecedent of abusive supervision stands in contrast to prior research, which has focused primarily on work-related factors that influence abusive supervision. Further, our investigation shows how ego depletion is proximally related to abusive supervision. In the first study, conducted at a Fortune 500 company and designed as a lagged survey study, we found that, after controlling for alternative theoretical mechanisms, supervisors who experienced FWC displayed more …

A Qualitative Evaluation Of Leader-To-Millennial Relationship Development, Tywana Williams

Walden Dissertations and Doctoral Studies

Generational conflicts affect socialization practices needed for knowledge transfer and Millennial retention. Because of failed socialization practices, organizations will face significant losses in knowledge capital as Boomers retire and Millennials began to take active roles within the workplace. This interpretative phenomenological study explored Millennials' perceptions of leader-to-employee relationship development that may influence organizational learning and retention practices. Millennial retention is a primary concern in that knowledge acquired is a result of longevity and work experience. The leader-to-member exchange theory was used to navigate this qualitative inquiry. The reflexive approach was implemented to explore 20 Millennial participants' experiences with their managers. …

Relationship Between Working Capital Management, Policies, And Profitability Of Small Manufacturing Firms, Zelealem Tadesse Temtime

Walden Dissertations and Doctoral Studies

Working capital optimization, as an act of balancing liquidity and profitability, presents significant challenges when small businesses lack managerial expertise and access to affordable capital and credit facilities. To remain successful through efficient utilization of working capital, small business leaders need to understand the association between working capital management (WCM), working capital policy (WCP), and business profitability (PFT). Anchored in the cash conversion cycle theory, the purpose of this correlational study was to examine the relationship between WCM, WCP, and PFT. The study employed a retrospective secondary analysis of financial data from 2004 to 2013 from a random sample of …

Valuing Commercial Finance Companies, David Earle Coit

Walden Dissertations and Doctoral Studies

Stakeholders are increasingly insistent that companies increase firm value. The problem is that stakeholders of financial services firms are unable to accurately determine firm value. The purpose of this correlational study was to examine the accuracy of 4 valuation models in predicting the market value of equity of commercial finance companies. Study participating companies were 8 listed U.S. or Canadian commercial finance companies. The theoretical constructs of the study included the accuracy of valuation models, modern portfolio theory, and the correlation of book value of equity to market value of equity. Financial information on participating companies obtained from public filings …

Environmental Leadership: Exploring Environmental Dissonance Involving Natural Resource Consumption And Ecosystem Degradation, Thomas L. Tochterman

Walden Dissertations and Doctoral Studies

As the corporate world, communities, and individuals become more globalized and demands on natural resources increase, a new emphasis on environmental leadership including a new pragmatic environmental ethos is needed to meet certain basic human needs of future generations. The research problem addressed in this study was the lack of knowledge concerning how environmental cognitive dissonance influences consumption practices related to inefficient resource utilization and ecosystem degradation. The purpose of this study was to provide an understanding of the breadth and depth of environmental cognitive dissonance among visitors to the Kruger National Park in South Africa. The research questions addressed …

Strategies Software Company Sales Managers Implemented To Reduce Voluntary Employee Turnover, Pete Taylor

Walden Dissertations and Doctoral Studies

The high rates of voluntary employee turnover in software sales organizations have forced business leaders to search for strategies that reduce voluntary employee turnover. The purpose of this multiple case study was to explore the strategies of a small group of sales managers who had demonstrated reduced voluntary employee turnover in their software manufacturing companies. Ten managers from 5 software manufacturing companies who had a minimum of 5 years of management experience were recruited and participated in semistructured, face-to-face interviews. The conceptual framework included Herzberg's 2-factor theory for exploring the relationship between job satisfaction and voluntary employee turnover. Open and …