Management Information Systems Commons^™

The Implementation Of Lean Six Sigma For Operational Excellence In Digital Emerging Technology Companies, Bart Lameijer, Wilmer Pereira, Jiju Antony

International Conference on Lean Six Sigma

Purpose: The purpose of this research is to develop a better understanding of the hurdles in implementing Lean Six Sigma (LSS) for operational excellence in digital emerging technology companies. Design: We have conducted case studies of LSS implementations in six United States based companies in the digital emerging technology industry. Findings: Critical success factors (CSF) for LSS implementations in digital emerging technology companies are: (1) organizational leadership that is engaged to the implementation, (2) LSS methodology that is rebranded to fit existing shared values in the organization, (3) restructuring of the traditional LSS training program to include a more incremental, …

Six Sigma, Sustainability, And It Management: A Research Review And Discussion Of Future Directions, Manal Alduraibi, Timothy Winders, Chad Laux

International Conference on Lean Six Sigma

Abstract

Purpose- Six Sigma is based upon quality improvement by finding the root cause and refining processes to the precision of process outcomes. The purpose of this research was to conduct a systematic literature review (SLR) to explore the Six Sigma techniques and information technology (IT) management concepts to identify the IT management principle's impact on the sustainability of Six Sigma project efforts and identify the gaps that are essential to be addressed through further research. This research also discusses the principles of IT management upon the influence on Six Sigma projects, and subsequent contribution to organizational economic sustainability. An …

Examining Dimensions Of Patient Satisfaction With Telemedicine, Robert Garcia

College of Computing and Digital Media Dissertations

During the outbreak of the novel coronavirus (COVID-19) medical institutions and practitioners have drastically increased their adoption of telemedicine. The proliferation of telemedicine systems has sparked renewed interest among IS researchers in evaluating its usage. One of the main indicators used to measure the success of telemedicine services is patient satisfaction. Yet several problems exist with current methods used to evaluate telemedicine satisfaction. Patient satisfaction with telemedicine is frequently evaluated using either single question items or handmade instruments that are seldom assessed for validity. While telemedicine satisfaction is typically evaluated through single measures, satisfaction is considered a complex and multidimensional …

Capstone Case Study Guide Mapfre, Apoorva Arbooj, Ahamad Waqas, K C Prabhat, Manju Jayam, Rashmi Sakleshpur Rajashekar

School of Professional Studies

Mapfre is a Top-Notch insurer and a competitive and fast-evolving insurance company. Clark team will help Mapfre to organize to secure systems availability and resilience to support the business process. Assist and recommend the IT team for further analysis and identify data, trends, and patterns and come up with to improve the services

How Social Media And Embedded Recommender Algorithm Fostered Political Issues, Yan Shi

School of Professional Studies

Social media plays a significant role in social communication and interaction, connecting people from different continents and facilitating information flaws worldwide. Meanwhile, along with the evolution of embedded recommender algorithms that clustering people with similar demographic features, social media has become the most important means of communication for modern society. However, the prosper of interconnecting platforms also have potential flows alongside. One of the major issues is the unexpected political consequence. This paper delivers the first comprehensive analysis of the political impacts posed by social media and embedded recommending algorithms. The article identifies three major political concerns through literature review, …

Noteworthy Diversity Efforts And Financial Performance: Evidence From Diversityinc's Top 50, Benjamin P. Foster, Andrew Manikas, Dianna Preece, James R. Kroes

IT and Supply Chain Management Faculty Publications and Presentations

This study provides evidence that diversity efforts are associated with improved organizational performance. We explore the benefits of diversity by analyzing long-term shareholder value (Tobin's q) and short-term performance (return on assets) of companies cited for being leaders in the area of diversity. Tobin's q is significantly higher for companies included on the DiversityInc Top 50 list than other companies, implying that diversity efforts increase long-term shareholder value. Companies on a DiversityInc list also have significantly better short-term financial performance, return on assets, than similar companies in their industry. We also conduct a Granger causation analysis, and the results are …

An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello

Electronic Theses and Dissertations

The problem addressed in this study was the literature gap regarding how internal organizational knowledge can be increased effectively within outsourcing projects. The study was a qualitative social constructionist case study composed of senior technology leaders. The purpose this study addressed was to understand the current structure of technical outsourcing contracts and how future contracts could be structured to address the problem of this study. The research incorporated how a reconceptualized absorptive capacity model, sociocognitive theory, and digital leadership mindsets could improve knowledge transfer outcomes between a vendor and client. Research shows that increasing an organization’s knowledge during an outsourcing …

Detecting Dirty Data Using Sql: Rigorous House Insurance Case, Daniel Street, James G. Lawson

Faculty Journal Articles

Proficiency with data analytics is an increasingly important skill within in the accounting profession. However, successful data analysis requires clean source data (i.e., source data without errors) in order to draw reliable conclusions. Although users often assume clean source data, this assumption is frequently incorrect. Therefore, identifying and remediating “dirty data” is a prerequisite to effective data analysis. You, an accountant working at a firm that specializes in data analytics, have been hired by Rigorous House Insurance to analyze the company’s claim insurance data. In addition to investigating specific issues mentioned by the company’s controller, you are tasked with identifying …

Cyber Social Threats 2021: Ai, Covid-19 Vaccine, Detection And Countering Strategies, Ugur Kursuncu, Jeremy Blackburn, Yelena Mejova, Megan Squire, Amit Sheth

Publications

In recent years, online platforms have been utilized for promoting harmful content and behavior such as extremism, harassment, mis/disinformation, human trafficking, genderbased violence among others affecting our society, often leading to real-world events. Such content and behaviors are inherently complex, making the recognition of these narratives challenging for researchers as well as social media companies. The Cyber Social Threats (CySoc) Workshop 2021 aimed to facilitate a rich forum for researchers and practitioners from both academia and industry in the areas of computing and social science, to discuss novel avenues for research on interdisciplinary aspects of harmful communications on social media, …

Impacts Of Chronic Diseases On Gender, Race, And Ethnicity., Mansi Gandi, Naga Sai Sandeep Chowdary Guntupalli, Srinithya Varma Kakarlapudi

School of Professional Studies

Impacts of Chronic diseases on gender, race, and ethnicity.

Challenges And Success Factors Of Scaled Agile Adoption – A South African Perspective, Lucas Khoza, Carl Marnewick

The African Journal of Information Systems

Agile methods and Agile scaling frameworks have become a solution for software-developing organizations striving to improve the success of software projects. Agile methods were developed for small projects, but due to their benefits, even large software-developing organizations have adopted them to scale their software projects. This quantitative study was undertaken to deepen the researchers’ understanding of the critical success factors and challenges of Scaled Agile from the South African perspective. A simple random sampling method was used. Data was collected with the use of an online structured questionnaire and the response rate was 70%. The results reveal that customer satisfaction …

Use Of Social Media By Leaders Of Charismatic Churches In Ghana, Noah Darko-Adjei, Mariam Ansaa Animante, Harry Akussah

Library Philosophy and Practice (e-journal)

This study examined the use of social media platforms by leaders of the Charismatic Churches in Ghana. This study is germane in the era of the COVID-19 pandemic where churches are embracing social media platforms to supplement the conventional face-to-face church meetings.

The study was conducted within the framework of the Technology Acceptance Model (TAM). A questionnaire was used to collect quantitative data from a sample size of 152 respondents. Also, 2 head pastors and their deputies, as well as 2 IT personnel, were interviewed. The study found a high level of awareness of social media platforms adopted by the …

Emergence And Constraints Of Enterprise Platform Silos For Online Interactions: A Case Study From Ghana Before And During Covid-19, John Effah

The African Journal of Information Systems

The purpose of this study is to understand the emergence and constraints of enterprise platform silos for online interactions at the organizational level. Information systems (IS) research has focused more on external platforms without silos. As a result, not much is known about internal platforms and silos at the organizational level and how they constrain online interactions, especially in the developing economic context of Africa. This study follows an interpretive, qualitative case study methodology and the encounter-episode process model to investigate the case of using enterprise platform silos in an organization in Ghana, before and during Covid-19. The findings show …

Modelling Case-Based Reasoning In Situation-Aware Disaster Management, Nuka Nwiabu, Ian Allison, Babs Oyeneyin

Communications of the IIMA

Situation-aware disaster management (SADIM) is a continuous decision-making and action taking process. This process requires prior knowledge of the ongoing environment and context. SADIM comprises two major processes: situation awareness (SA) - a cognitive process that assesses current situations and anticipate future situations in the environment; and, disaster management (DM) which is a decision-making process preventing, preparing, responding, and recovering for and from a disaster. One of the decision-making technologies used in current SADIM is case-based reasoning (CBR) CBR is used for the disaster management element only. Situation awareness process in current SADIM is carried out using domain rules, statistical …

A Bibliometric Analysis Of Iso 9000 Research From 2015 To 2020 Using Vosviewer Application, Ilham I

Library Philosophy and Practice (e-journal)

This study aims to map scientific publications in the field of ISO 9000 visually at the global level indexed by scopus using bibliometric analysis. This study focused on articles of ISO 9000 at the international level. Research data were obtained from the Scopus database in Januari 2021 through the publish or perish software. All the discussions and analysis in this paper is based on the 46 papers consisting of 35 article, 4 conference papers, 3 reviews, 3 chapters and 1 book. Then the paper will be analyzed using the VOSviewer application for viewing and creating the desired bibliometric maps. In …

Iso 14000 Publication: A Bibliometric Analysis (2011-2020), Ilham M.Said

Library Philosophy and Practice (e-journal)

This study explain about ISO 14000 itself is an international standard that discusses environmental management systems in general. This study aims to visually map publications in the field of ISO 14000 at the global level indexed by Scopus using Bibliometric analysis. This research utilizes the analysis features on the Scopus website and visualizes the bibliometric network using VOSviewer. The research data used is to use indicators in the form of keywords related to ISO 14000 in the Scopus database with the results obtained as many as 136 academic documents that have been published from 2011 to 2020 at the global …

It Usage In Auditing And The Impact Of Covid-19, Olivia Beechem

Undergraduate Theses

The COVID-19 pandemic has drastically changed the world as we know it, and the audit field is no exception. The transition for a majority of public accounting firms and their clients to remote work amidst a global pandemic sparked my interest in the already rapidly evolving field of audit IT usage, which continually affects audit quality and efficiency. My research expands on existing studies completed on this topic prior to COVID-19 and includes three main research objectives. First, my research examines the usage and perceived importance of common types of IT audit applications, such as CAATs and data analytics, as …

Intention To Adopt E-Commerce: A Comparative Review Across Developed And Developing Economies, Mousa Albashrawi

The African Journal of Information Systems

The purpose of this study is to conduct a comprehensive literature review of online purchase intention and present a comparative case between developed and developing economies over a 20-year period to reveal insightful implications for academia and industry. Online purchase intention refers to the intended behavior of an individual to buy a product or service from an online store. Prior research has failed to present a review that compares an individual’s online purchase intention across developed and developing economies in order to disclose the largest and smallest influencing factors, theories, and models in e-commerce. Our sample consists of 97 relevant …

Non-Fungible Tokens (Nfts): A Turning Point For Digital Content Creators And Artists?, Eric Lim

Perspectives@SMU

While NFTs may seem like a fad, they are revolutionising how digital content creators and artists create new business models

Higher Education Business And Technology Leaders’ Behaviors That Drive Outcome Alignment, Katherine Lynch-Holmes

Dissertations

Higher education institutions (HEIs) face unprecedented challenges, including capacity alignment, financial sustainability, and even public confidence (Grajeck & Brooks, 2020; Grawe, 2019; Oblinger, 2019; Simone, 2020, Wheeler, 2020, Witt & Coyne, 2019). Financial challenges force HEIs to reduce costs by making decisions like cutting programs, laying off staff or merging institutions to reduce operating costs (Chen et al., 2019; Sellingo, 2017; Witt & Coyne, 2019). Higher education leaders (HELs) must act as trusted partners and broker technology to align processes, support, and outcomes (Luftman 2000; Petkovics, 2018; Reinitz, 2019). Unfortunately, higher education’s business-technology (BITA) alignment remains lower than other national …