Management Information Systems Commons^™

The Role Of Gender And Geographic Factors In Virtual Team Communication Media Technology Selection With Respect To Coordination And Information Quality Needs, Jerry D. Wood

Theses and Dissertations

Research on virtual teams and how they function has become an important topic. This is due to organizations ever-increasing use of teams of globally dislocated employees, or virtual teams, to collaborate on projects to not only cut costs, but also create products that can be marketed and sold globally. Virtual team members need to share data to coordinate their efforts to meet those goals. To help reduce costs and improve speed, management often requires employees to use computer-mediated communication (CMC) technologies, such as email, to share data. When employees work within a virtual team, they are frequently required to collaborate …

Designing Multi-Target Salesforce Incentive Contract, Wenxin Huang

Lingnan Theses

Multi-target incentive contracts are widely observed in practice to stimulate salesforce effort. However, little is known about their effectiveness and the issues involved in designing them. In this thesis, we investigate the incentive contracting problem between a manufacturer and an agent when the realized sales of a product are affected by both the agent's selling effort and the type of the agent. The agent's type is uncertain to the manufacturer, whereas the agent can observe the actual type when exerting her selling effort. Again, this is unobservable by the manufacturer. For contract design problem, we develop a principal-agent model with …

Isscm Newsletter, Volume 6, September 1, 2015, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Evaluation And Improvement Of Procurement Process With Data Analytics, Melvin H. C. Tan, Wee Leong Lee

Research Collection School Of Computing and Information Systems

Analytics can be applied in procurement to benefit organizations beyond just prevention and detection of fraud. This study aims to demonstrate how advanced data mining techniques such as text mining and cluster analysis can be used to improve visibility of procurement patterns and provide decision-makers with insight to develop more efficient sourcing strategies, in terms of cost and effort. A case study of an organization’s effort to improve its procurement process is presented in this paper. The findings from this study suggest that opportunities exist for organizations to aggregate common goods and services among the purchases made under and across …

Near Real-Time Retail Payment And Settlement Systems Mechanism Design, Zhiling Guo, Robert John Kauffman, Mei Lin, Dan Ma

Research Collection School Of Computing and Information Systems

Rapid expansion of e-commerce, along with rising domestic and cross-border payments, has fueled the demand among financial institutions for a cost-effective means to expedite clearing and settlement of low-value retail payments. These are called faster payments settlement systems. Traditionally, retail payments have made extensive use of interbank netting systems, in which payments are accumulated for end-of-day settlement. This approach, known as deferred net settlement (DNS), reduces the liquidity needs of the payment system, but bears inherent operational and financial risks for unsettled intraday payments. As large dollar volumes of retail payments accumulate, real-time gross settlement (RTGS) has been recognized as …

Competition, Cooperation And Regulation: Understanding The Evolution Of The Mobile Payments Technology Ecosystem, Jun Liu, Robert J. Kauffman, Dan Ma

Research Collection School Of Computing and Information Systems

The past twenty years have been a time of many new technological developments, changing business practices, and interesting innovations in the financial information system (IS) and technology landscape. They have led to the increasing use of prior innovations that have supported e-commerce, and that are now being brought into financial services to support different kinds of improvements to core business processes. This research examines recent changes in the payment sector in financial services, specifically related to mobile payments (m-payments) that enable new channels for consumer payments for goods and services purchases, and other forms of economic exchange. We extend recent …

Joint Lead Time And Price Quotation : Dynamic Or Static?, Guo Zhang

Lingnan Theses

Intuitively, quoting dynamic lead time and price to customers based on real-time system state provides more efficient capacity utilization and increases revenue compared with quoting static lead time and price. However, dynamic quotation may require higher operational costs for the firm and it is often inconvenient to customers. This study aims to compare dynamic and static lead time and price quotations under fixed capacity and different potential demand rates. We hypothesize that there exists a potential demand rate under which the additional costs of dynamic quotation and the additional profit from dynamic quotation are equal. Thus static quotation may yield …

Information Leakage And Stackelberg Leadership In Cournot Competition, Huajiang Luo

Lingnan Theses

In duopoly Cournot competition with sequential moves, it is well known that each player prefers Stackelberg leadership without demand uncertainty. We study the same game when the demand is uncertain, and firms possess some private information about the uncertain demand. There are two effects of private information in this game. First, when the Stackelberg leader moves first, its private information is leaked to, or inferred by the Stackelberg follower via the output quantity. Hence, the Stackelberg follower makes decision based on more accurate information than the leader. Second, the leader incurs a cost to signal its information to the follower, …

Beneficial Noncompliance And Detrimental Compliance: Expected Paths To Unintended Consequences, Steven Alter

Business Analytics and Information Systems

This paper explores the possibility that compliance and noncompliance to process specifications, software usage procedures, business rules, and best practices could be beneficial or detrimental. After introducing different types of compliance and noncompliance, it uses a simple 2 x 2 matrix to postulate four types of situations: beneficial compliance, detrimental compliance, beneficial noncompliance, and detrimental noncompliance. It provides examples that illustrate subcategories within all four possibilities, thereby bringing into question the common assumption that compliance is beneficial and noncompliance is detrimental. It presents a model that explains decisions related to intentions toward compliance and noncompliance. It concludes with implications for …

Overcoming Silo Thinking In The Is Discipline By Thinking Differently About Is And It, Steven Alter

Business Analytics and Information Systems

This essay challenges fundamental, silo-oriented assumptions about the IS discipline. It shows how work system theory and its extensions form a potential basis for overcoming that silo-orientation and finding and exploiting areas of overlap with other disciplines. Within the IS discipline, this paper shows how WST and extensions provide a basis for thinking differently about fundamental topics including the following: IS as a system-related discipline, system usage, sociotechnical systems, planned and emergent change in systems, system development and systems analysis and design, user participation and IS/IT projects, attaining value from IS and IT, IS success, business/IT alignment, and IS theories …

The Impact Of Information Quality Awareness On Users' Behaviors Toward Information Quality Practices, Javier Flores

Theses and Dissertations - UTB/UTPA

Healthcare organization rely more on electronic information to optimize most of their processes. Additional information sources and more diverse information increase the relevance and importance of information quality (IQ). The quality of information needs to be improved to support a more efficient and reliable utilization of information systems (IS). This improvement can only be achieved through the implementation of initiatives followed by most users across the organization. The purpose of this study is to develop a model related to how awareness of IS users about IQ issues would affect their actual practices toward IQ initiatives. It is posited that users’ …

Isscm Newsletter, Volume 5, July 8, 2015, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A seven page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

An Empirical Investigation Of Technology Usage, Virtual Status, Organizational Justice, Need For Affiliation, Organizational Identification And Their Influence On Work Success, Julia Crider Graham

Doctoral Dissertations

Advancements in information communication technology have led to a growth in the telecommuting work force and increased interest in telecommuting research. Antecedents of work success are re-examined. This study attempts to disclose the relationships among communication technology usage, need for affiliation, organizational justice, employee's virtual status and organizational identification and how these factors affect work success.

Four main questions drove this research: "Do organizational justice and employee's virtual status moderate the relationship between communication technology usage and organizational identification?" ; Do organizational justice and employee's virtual status moderate the relationship between need for affiliation and organizational identification?"; Do organizational identification, …

Ict Investment Effectiveness In The South African Post Office: Reconsidering The Approaches Of The Past 20 Years, Jan A. Meyer Phd (Pr.M), Sam Lubbe Phd, Matshwenyego T. Seabelo, Rembrandt Klopper Phd

The African Journal of Information Systems

Organisations have invested and continue to invest considerable resources in Information and Communication Technology (ICT). Much of this investment is made on the basis of guarantee than an expected return will occur. This study presents the results of an empirical study of the impact of ICT investment on performance at the South African Post office (SAPO). Six years of historical data, from 2005 to 2010, were obtained from the Chief Information Officer (CIO) of the SAPO and analysed. This included appropriate IT data and financial data from the organisation’s financial statements and balance sheet. ICT investments were tested against financial …

Progressive Trust Formation Within The South African Fresh Produce Industry Through The Use Of Self-Service Technologies, Justy Range, Awie C. Leonard Phd

The African Journal of Information Systems

When using self-service solutions to deliver services the challenge is to retain the trust of the end user. This is specifically the case when dealing with end users in the fresh produce market environment. This sector has not seen the adoption of self-service technologies specifically in southern Africa. In this paper we propose a model to enhance our understanding of trust formation using self-service technologies. A qualitative research approach, based on a case study was followed to create the model. This case study offers insight into how the dynamics of the product, supporting services and the technology shapes trust forming …

Usage Of Mobile Technology In Women Entrepreneurs: A Case Study Of Uganda, Mary -. Komunte

The African Journal of Information Systems

This study was motivated by the fact that despite Uganda having mobile phone service penetration of as much as 80% of its population, studies of mobile phone usage among women entrepreneurs in developing countries are still rare. Relatively little is known about women’s entrepreneurship and the mobile phone usage. Grounded in Habermas’ Critical Social Theory (CST), this paper applies the theory of emancipation to understand the usage of mobile phones among women entrepreneurs in urban and rural areas of Uganda. To select participants in the study, multi-stage and purposive sampling were used. Data was collected through questionnaire and focus group …

Production Cost Heterogeneity In A Circular-City Model, Mei Lin, Ruhai Wu

Research Collection School Of Computing and Information Systems

We derive the closed-form solution characterizing the equilibrium in a circular-city model with competing firms of heterogeneous production costs. Tractability issues in this setting are well known and have not been resolved in prior work. In this paper, the equilibrium solution illustrates effects of production costs on firms’ strategic decisions, their aggregate profit, and consumer surplus.

The Value Of Integrated Information Systems For U.S. General Hospitals, Liuliu Fu

Information Technology & Decision Sciences Theses & Dissertations

Each year, huge investments into healthcare information systems (HIS) are being made all over the world. Despite the enormous cost for the hospitals, the overall benefits and costs of the healthcare information systems have not been deeply assessed. In recent years, much previous research has investigated the link between the implementation of Information Systems and the performance of organizations. Although the value of Healthcare Information System or Healthcare Information Technology (HIS/HIT) has been found in many studies, some questions remain unclear. Do HIS/HIT systems influence different hospitals the same way? How to understand and explain the mechanism that HIS/HIT improves …

Effortless Building Census, Sam Kome

Library Staff Publications and Research

Library headcounts are tedious, time-consuming, and subject to the vagaries of scheduling, attention to detail, and incomplete (especially for consortia). If we conduct them perfectly, on-schedule without fail we can gather at best the number of patrons seated in various areas of the library at two arbitrary times per day. We don't know their home campus. We don't know how patronage varies by time of day. If only there was an automatic way of conducting counts that was automatic, unsleeping, and could differentiate between campuses The wireless infrastructure is (hopefully) always on, and devices are nearly ubiquitous, and typically signed …

Sociotechnical Systems Through A Work System Lens :A Possible Path For Reconciling System Conceptualizations, Business Realities, And Humanist Values In Is Development, Steven Alter

Business Analytics and Information Systems

This position paper describes an approach that might increase the likelihood that the sociotechnical perspective will take its proper place in today’s world. This paper questions the clarity of the traditional STS notion of joint optimization of a social system and technical system. It explains how the integrated system view in work system theory (WST) and the work system method (WSM) might provide a more straightforward way to describe, discuss, and negotiate about sociotechnical systems. Using WST/WSM to bypass the effort of separately describing and jointly optimizing social and technical systems might make it easier to engage effectively in discussions …