Work, Economy and Organizations Commons^™

Inclusive Theory Of Change Development For A Social Enterprise, Megan A. Bolton

Antioch University Dissertations & Theses

This research aimed to study what occurs when a theory of change (ToC) is co-created in a social enterprise serving individuals facing barriers to employment. The study included the following three objectives: identifying the barriers and facilitators experienced by those implementing the ToC, gathering the perspectives of program end users on the ToC, and exploring how the ToC would facilitate impact measurement. A central feature of this AR study was the engagement of returning citizens in the discussion and development of the ToC, which added to the process and outcomes of this research in important ways. The lived experience of …

Customer Experience Quality With Social Robots: Does Trust Matter?, Sanjit K. Roy, Gaganpreet Singh, Saalem Sadeque, Richard L. Gruner

Research outputs 2022 to 2026

Although service providers increasingly adopt social robots, much remains to be learned about what influences customers' experiences with robots. To address this issue, this study investigates the relationships among customer equity drivers (i.e., value equity, brand equity and relationship equity), trust in social robots, and trust in service providers. Specifically, we hypothesize that customer equity drivers influence trust in social robots and trust in service providers. We also propose that customer equity drivers influence customer experience quality in the context of social robots and that trust in social robots and trust in service providers mediate these relationships. The study used …

You Fooled Me, So I'Ll Tell You About Myself! Personnel-Related Brand Betrayal Experiences And Disclosure Of Personal Information, Teck M. Tan, Jari Salo, Jaakko Aspara

Research outputs 2022 to 2026

Past research has extensively studied the negative effects of brand betrayals on consumer attitudes, but largely ignored their potential positive consequences. Also, while previous research has focused on betrayals made by the brand itself, it has paid less attention to betrayals by the brand's personnel. This paper focuses on one potentially important positive consequence of brand personnel betrayal experiences (a consumer's feeling of being betrayed by the brand staff members): the increased willingness of consumers to share personal insights and information with the brand after experiencing a brand personnel betrayal. A field data set and two online experiments show that …

Lifetime Adversity Predicts Depression, Anxiety, And Cognitive Impairment In A Nationally Representative Sample Of Older Adults In The United States, Sangnam Ahn, Seonghoon Kim, Hongmei Zhang, Aram Dobalian, George Slavich

Research Collection School Of Economics

Objective: Although life stress and adversity have emerged as risk factors for mental health problems and cognitive impairment among older adults, prior studies on this topic have been cross-sectional and based on relatively homogeneous samples. To address these issues, we examined prospective associations between lifetime adversity and symptoms of depression, anxiety, and cognitive impairment in a nationally representative, longitudinal sample of older adults in the U.S. Method: We analyzed data from the Health and Retirement Study (1992-2016). The sample included 3,496 individuals (59.9% female), aged ≥64 years old (M age=76.0 ±7.6 years). We used the individual-level panel data and ordinary …

History’S Slowest Digital Transformation: The Long Road To Flight Data Monitoring, Michael Ott

Journal of Aviation/Aerospace Education & Research

Flight data monitoring (FDM) began in the flight test community in 1939 and entered the airline industry in 1974. In the 48 years since, however, very few operators have chosen to adopt this practice, which has shown clear safety benefits where it has found acceptance. While technical issues have created some obstacles, cultural issues have proven the greatest hindrance to wider FDM adoption. These cultural issues originated in the traits associated with pilots’ personalities, especially distrust of the regulators and operators who would administer flight data analysis programs (FDAP) that used FDM information. U.S. regulators have relied on voluntary adoption, …

Navigating Emotional Discomfort In Developing Equity-Driven School Leaders: A Conceptual-Pedagogical Framework, Taeyeon Kim, James Wright

Department of Educational Administration: Faculty Publications

Abstract

Background: Given that K–12 schools necessitate leaders who can advance equity and justice, preparation programs in higher education institutions have prioritized the development of eq-uity-oriented school leaders. However, there has been relatively limited exploration of peda-gogical approaches that equip educational leaders to navigate adverse emotional responses and utilize their discomforting emotions as a source of transformation toward equity-oriented principles. When negative emotions are suppressed and/or unexplored within leadership de-velopment programs, adult learners will likely miss crucial opportunities for personal growth and transformative change.

Purpose: This theoretical article aims to enhance and expand existing scholarship on the ped-agogies …

Reducing Food Scarcity: The Benefits Of Urban Farming, S.A. Claudell, Emilio Mejia

Journal of Nonprofit Innovation

Urban farming can enhance the lives of communities and help reduce food scarcity. This paper presents a conceptual prototype of an efficient urban farming community that can be scaled for a single apartment building or an entire community across all global geoeconomics regions, including densely populated cities and rural, developing towns and communities. When deployed in coordination with smart crop choices, local farm support, and efficient transportation then the result isn’t just sustainability, but also increasing fresh produce accessibility, optimizing nutritional value, eliminating the use of ‘forever chemicals’, reducing transportation costs, and fostering global environmental benefits.

Imagine Doris, who is …

Contract, Status And The Bonds Of Welfare, Kenneth Veitch

Emancipations: A Journal of Critical Social Analysis

This article explores the relationship between contract and status in the context of contemporary social policy. Using examples of contract in the areas of unemployment policy (what is here called the workfare contract) and what has become known as the financialisation of the welfare state (Social Impact Bonds), the article identifies the types of bonds and obligations involved in those contracts and their sources. Drawing critically on Émile Durkheim and Max Weber’s work on the history and pre-history of contract, it is argued that issues of status – the status of the unemployed and capital, amongst others – lie at …

Qic-Wd Teaming Guidance, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

QIC-WD Teaming Structure

Overview

As you begin to plan for the first QIC-WD on-site meeting, the QIC-WD WIE team would like you to think about the site’s teaming structure. The development of the site’s governance/teaming structure will occur over time, evolving to meet the changing needs of the initiative. The QIC-WD WIE team will work with the sites to ensure the development of teaming structures that support the work of the initiative.

Characteristics of Effective Teams

Effective teams share the following common characteristics:

• Have passion for and commitment to the initiative
• Have clarity of each team members’ roles and responsibilities …

Collaborating To Conduct A Child Welfare Workforce Needs Assessment And Select An Intervention, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

OVERVIEW OF EXPLORATION PHASE

The QIC-WD Continuous Workforce Development Process includes four major phases: Exploration, Installation, Initial Implementation, and Full Implementation . The goal of the Exploration phase is to identify and plan for implementation of a workforce strategy to find and/or keep good employees. This document provides supplemental guidance to the materials available through the Permanency Innovations Initiative, with adaptations for workforce applications. Steps 1–6 below are covered here.

Steps of Exploration Phase

1. Identify the problem we want to solve and what outcome(s) we want to target
2. Identify the population we intend to target
3. Identify potential causes of workforce …

The Intersection Of Leader-Follower Trade (Lft) And Leader-Member Exchange (Lmx) In Alleviating Work-Family Conflict (Wfc), Ashlie James

The Journal of Values-Based Leadership

In an organizational context, employees are more than mere followers but individuals with multiple roles beyond their employment which interact and influence the way they work. When the demands from work and family life collide, scholars describe this inter-role conflict as work–family conflict (WFC) where the role pressures from work and family are mutually incompatible creating increased feelings of strain and decreased life and job satisfaction which affect their work performance and commitment (Blanch & Aluja, 2012; Hagqvist et al., 2017). Given the importance of having work-life balance, human resource management (HRM) theory argues work flexibility, such as the opportunity …

Navigating Repatriation: Factors Influencing Turnover Intentions Of Self-Initiated Repatriates In Emerging Economies, Nga T. T. Ho, Hung T. Hoang, Pi Shen Seet, Janice Jones

Research outputs 2022 to 2026

Purpose: The repatriation process often involves challenging and unexpected readjustment issues, leading to high turnover amongst repatriates. However, research has focussed on the re-entry decisions and experiences of company-assigned (CA) repatriates, whilst studies on self-initiated expatriates (SIEs) that repatriate back to their home countries (i.e. self-initiated repatriates (SIRs)) are limited, particularly in emerging transition economies. This study develops and tests a model to explain the factors influencing professional SIRs' turnover intentions and how repatriation readjustment affects their intentions in Vietnam. Design/methodology/approach: The data was collected from 445 Vietnamese professional SIRs who worked and/or studied for extended periods overseas and subsequently …

The Experiences Of Black Women Direct Care Workers In Long-Term Care, Nakeshia Knight-Coyle

Dissertations and Theses

This study expands understanding about the experiences of Black women direct care workers (DCWs) experiences with racism, discrimination, and economic exploitation in the long-term care (LTC) sector. It comes at a critical time when COVID-19 has demonstrated the important and essential nature of long-term care work. COVID-19 has also elucidated the challenges of an insufficient workforce and its detrimental impact on the long-term care system’s ability to meet the care needs of those accessing long-term care services. Finally, workforce needs are projected to increase with the impending influx of baby boomers into retirement, making this study a timely effort at …

La Historia De Felix: Qué Ha Pasado Con Los Migrantes Del Roosevelt Hotel, Eduardo A. Gonzalez Quintero

Capstones

During the last week of July, a large group of migrants from Central and South America and Africa arrived at the Roosevelt Hotel to apply for a place in New York City's asylum system.

The scene was, in a way, dystopian: hundreds of people lying or leaning against each other, trying to rest from their exhausting journeys and covering themselves from the relentless New York summer sun, in front of dozens of photographers and reporters looking for the perfect shot and the perfect interview for their stories.

These testimonies, published in multiple outlets, showed that despite the big social, political, …

Looking Into The “Dark Mirror”: Autoethnographic Reflections On The Impact Of Covid-19 And Change Fatigue On The Wellbeing Of Enabling Practitioners, Angela Jones, Susan Hopkins, Ana Larsen, Joanne Lisciandro, Anita Olds, Marguerite Westacott, Rebekah Sturniolo-Baker, Juliette Subramaniam

Research outputs 2022 to 2026

The COVID-19 pandemic brought global disruptions to the way universities operate. Online learning abruptly took priority, as the physical campuses in Australian universities became deserted. Staff had to instantly adapt to major changes in work practices, whilst continuing to support students’ engagement and maintain quality teaching and learning. This article discusses how change fatigue during the pandemic impacted the wellbeing of staff working in the enabling education sector. As staff and student wellbeing is interdependent, gaining a better understanding of the influences on staff wellbeing in the post-pandemic era is worth exploring in the context of discussions around student wellbeing …

The Experience Of Faculty Strikers: Factors That Could Impact Higher Education Strikes, Giovanna Follo, Diane Huelskamp

The Qualitative Report

Higher education is being challenged as is the unionization of faculty. This combination could create a climate where faculty may need to strike. The purpose of this research is to describe the lived experiences of striking faculty to bring a greater understanding of what faculty may incur. This research utilized a phenomenological approach with a combination of composite narratives and in vivo coding to describe the lived experiences of striking. With the number of layoffs, strikes and threats of striking, this research is timely in understanding what striking entails and how it can best be navigated for the benefit of …

Looking In The Mirror: Including The Reflected Best Self Exercise In Management Curricula To Increase Students’ Interview Self-Efficacy, Jennifer Robertson, Noelle Baird, Mathew Mclarnon

Management and Organizational Studies Publications

Students often choose to pursue a business major during their post-secondary education to increase their chances of securing employment post-graduation. However, evidence suggests that many recent business degree graduates struggle with underemployment, highlighting the importance of examining how post-secondary institutions can better prepare students for the transition to work. In the current study, we investigated how including a personal strengths-driven intervention, the Reflected Best Self Exercise (RBSE), in management curricula may help better prepare students for securing employment by increasing students’ confidence in their ability to succeed in an employment interview (i.e., by enhancing interview self-efficacy). Using a pre-test/post-test quasi-experimental …

The Covid-19 Pandemic And Work From Home 2019-2021, Maryam Raja, Caitlin J. Saladino, William E. Brown Jr.

Undergraduate Research Symposium Lightning Talks

Research Background and Methods: The ACS reports that by 2021 around 27.6 million individuals (17.9% of workers) worked from home. Pandemic affected commuting patterns and workplace systems.

Research Findings: The data presented in Table 1 account for all workers aged 16 and above. Among Mountain West states, Nevada reported the smallest percentage of home-based workers in both 2019 (tied with Colorado) and 2021. Table 2 presents population data for Mountain West MSAs with populations of 1 million or more and percentage of home-based workers with a margin of error in both 2019 and 2021.

Gender Divergence In Premarket Skill Acquisition And Wage Inequality, Sunha Myong

Research Collection School Of Economics

I study the changes in premarket skills and the evolution of the wage distribution across two cohorts using the NLSY79 and NLSY97. To estimate the relative importance of changes in premarket skills and changes in skill prices in explaining the evolution of the wage distribution, I apply the DiNardo, Fortin, and Lemieux decomposition method (DiNardo et al. 1996). I find a substantial gender divergence in premarket skill acquisition and wage gain across the two cohorts. Women's wage gain associated with changes in premarket skills is greater than that of men's at all levels of the wage distribution. Changes in premarket …

Into An Interference Zone: Childbirth And Care Among Mehinako People, Aline Regitano

Tipití: Journal of the Society for the Anthropology of Lowland South America

This article addresses issues of care and corporeality during gestation, childbirth, the postpartum period, and childcare through a case study conducted with Mehinako people. Among this Amazonian people, care forms the person, having an elementary function in the daily construction of kinship relations through means of affection. A recent trend has caused expressive transformations in the way women experience corporeality and the making of a person: the displacement of birth from the home to hospitals, motivated by women’s fear, desire, and curiosity. In the city, Indigenous women transit through medical institutions, which I propose may be read as interference zones …