Industrial and Organizational Psychology Commons^™

A Model Of Workload Assignment Preference And Its Effect On Performance, Productivity, And Stress, Christopher Winchester

Theses/Capstones/Creative Projects

The importance of employees within a firm has led to an increased need in maximizing performance and productivity, while also minimizing the stress levels of employees. This study provides insight into two types of workload assignment of (1) receiving a task all at once, and (2) receiving a task in incremental sections. It investigates how a subject’s workload assignment preference can impact performance, productivity, and stress levels. In addition, it also looks at the predictor variables of the Big Five personality traits, locus of control, tolerance for ambiguity, uncertainty orientation, and need for cognition to determine if workload assignment preference …

Do Workplace Aesthetics Matter? Testing The Moderating Effects Of Need For Aesthetics And General Mindfulness, Lydia Johnson (Fogo)

Masters Theses and Doctoral Dissertations

Minimal research has examined the impact of workplace aesthetics on employee outcomes such as negative work attitudes, job satisfaction, or resource recovery needs. The present study tested if aesthetic elements in workplace matter to employees and if this effect is moderated by the extent to which employees are generally mindful and have a need for an aesthetically pleasing workspace (NFAPW). Data were collected from adult fulltime employees (N = 175) and were analyzed using correlational and regression-based techniques. Results suggest that together, need for an aesthetically pleasing workplace and general mindfulness affect employees’ work attitudes. Specifically, for individuals with high …

Constructed Response Formats And Their Effects On Minority-Majority Differences And Validity, Filip Lievens, Paul R. Sackett, Jeffrey Dahlke, Janneke Oostrom, Britt De Soete

Research Collection Lee Kong Chian School Of Business

The inflow of immigrants challenges organizations to consider alternative selection procedures that reduce potential minority (immigrants)-majority (natives) differences, while maintaining valid predictions of performance. To deal with this challenge, this paper proposes response format as a practically and theoretically relevant factor for situational judgment tests (SJTs). We examine a range of response format categories (from traditional multiple-choice formats to more innovative constructed response formats) and conceptually link these response formats to mechanisms underlying minority-majority differences. Two field experiments are conducted with SJTs. Study 1 (274 job seekers) contrasts minority-majority differences in scores on a multiple-choice versus a written constructed response …

Work-Family Centrality Profile And Its Moderating Role On The Effects Of Work-Family Conflict, Anqi Li

Theses and Dissertations

This dissertation employs latent profile analysis to explore potential work-family centrality profiles and its associated antecedents, distal outcomes, as well as its interaction effect with work-family conflict in shaping match-domain outcomes. Stemmed from the identity theory (Stryker, 1968, 1980), work centrality and family centrality describe how central an individual places identities associated with work roles and family roles relatively to one’s overall identity, respectively. A person’s work-family centrality profiles is configured by one’s standings on work centrality and family centrality simultaneously. Two studies were conducted in this dissertation. Study 1 followed the three-step approach to latent profile analysis (Asparouhov & …

You Look Like Me: The Impact Of Demographic Similarity On Picture Primes’ Effectiveness, Jennifer L. Unnerstall

Dissertations

Past research has clearly demonstrated the ability of various primes to influence behavior; however, little is understood about how and why primes work. The present research takes a theory-based approach to begin to understand this further. First, it investigates whether a picture prime has the ability to influence cooperative and competitive concept activation and implicit associations. Then, it examines whether the characteristics of the picture prime, specifically the race of the individuals depicted in the prime and whether it matches the race of the participant (i.e., demographic similarity), moderate these effects. Secondly, the present research investigates whether the same picture …

Sustainability In Quality Improvement And Patient Safety Initiatives, Angelo P. Giardino, Eileen R. Giardino

Journal of Nursing & Interprofessional Leadership in Quality & Safety

The question often asked of a quality improvement initiative is whether the improvement process has been sustained within the organization. Rarely is the question answered satisfactorily. The sustainability of an improvement process is important as it justifies the investment of human and financial capital. The term 'evaporation of improvements' addresses the dilemma that between 33% to 70% of all innovations are reportedly not sustained (Fleiszer, Semenic, Ritchie, Richer, & Denis, 2015) . This evaporation of improvement captures the frustrating inability of many institutions to maintain the achieved improvement after the newness of the initial effort wears off (Buchanan, Fitzgerald, & …

G.I. Jane Fem Etran Goes Corporate: An Exploration Of Post-9/11 Female Combat Veterans Transitioning To A Civilian Career, Tumona Austin

Dissertations

Purpose: The purpose of this multiple-case study was to explore the experiences of post- 9/11 female combat veterans transitioning from military service to civilian careers, using the Schlossberg transition model factors of situation, self, social support, and strategies.

Methodology: This multiple-case study identified and interviewed post-9/11 female combat veterans transitioning from active-duty to civilian career. Respondents were purposively chosen based on specific criteria and expert panel recommendations.

Findings: Examination of case-study interview data and artifacts from the 3 post-9/11 female combat veterans indicated nine major findings:

1. The factor of situation clearly outweighed the other Schlossberg factors in impact.

2. …

Physician Stress: Is The Electronic Health Record To Blame?, Zack Ward

Dissertations

The purpose of this study was to explore the potential relationship between Family Medicine physician burnout and the electronic health record. To do so, this study utilized the Copenhagen Burnout Inventory to assess burnout among physicians, along with specific questions regarding usage of the electronic health record and measurement of physician perceptions of the electronic health record. Members of the Kentucky Academy of Family Physicians were sent two separate invitations to participate in the study twice over a one-month period via email.

The study yielded no significant differences in Family Medicine physician demographics and their degree of burnout, or the …

Redefining Burnout: Exploring Common Conceptualizations And The Neurophysiology Of Chronic Stress To Establish An Integrated Allostatic Model, Danny A. Guzzi

Dissertations

Burnout is a widely researched stress-related phenomenon associated with numerous adverse outcomes for employees and organizations. Unfortunately, burnout is not well understood and research to this point has been flawed due to a lack of consensus on the definition, dimensionality, and context of the construct. Prevalent conceptualizations of burnout have been criticized for being arbitrarily developed without solid theoretical foundation and for failing to clearly distinguish burnout from depression or other work-related conditions such as compassion fatigue, secondary traumatization, and vicarious traumatization. The current project first examines relevant literature to identify commonalities among prevalent burnout conceptualizations. Then relevant stress research …

Exploring The Relationships Of Email Overload, Stress And Burnout In Social Workers, Lisa M. Lowrie

Social Work Doctoral Dissertations

Technostress is the inability to cope with information and communication technology which may result in stress and burnout. Email overload, stress, and burnout among social workers is a phenomenon that may impact retention in social and human service organizations. This mixed methods design uses the transactional theory of stress as the theoretical framework for measuring the relationship of email overload (email invasion, email volume, and email rapid response extraction) to stress and burnout in the social work workforce. This dissertation also explores the generational cohort, gender, and social work degree as predictors of email overload. Participants in this study were …

Innovative And Introverted: How Introverts Function In The Creative Workplace, Rose Needle

Senior Theses

Open office plans have become the dominant style for creative workplaces, designed to encourage constant collaboration and proximity. Little research assesses the validity of that conventional practice, or the impact of open environments on creativity, productivity or employee satisfaction for introverts, who require time alone for highest functioning. Though the “Extrovert Ideal” permeates these industries, nearly 50% of the general population is introverted—and introverted traits correlate positively with creativity. This thesis includes a survey of 143 people working in creative industries, assessing perceptions of productivity and satisfaction along with personality type. A majority of respondents yearned for solitude to complete …

Restructured Frame-Of-Reference Training Improves Rating Accuracy, Ming-Hong Tsai, Serena Wee, Brandon Koh

Research Collection School of Social Sciences

The use of heuristic judgments is prevalent in organizations and negatively impacts accurate employee assessments. To minimize the negative impact of heuristic judgments (i.e., anchoring and adjustment), we aim to improve rating accuracy by restructuring frame‐of‐reference (FOR) training. We conducted five studies (N = 1,143) using different samples (three including participants with hiring experience), training environments (onsite and online), and rating contexts (evaluations of sales representatives, teachers, contract negotiation specialists, and retail store managers). Across the five studies, the average improvement in rating accuracy was at least twice as large for restructured FOR (vs. control) training as it was for …

Why Smart Leaders Fail, David Chan

Research Collection School of Social Sciences

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan discussed leadership issues in the Singapore context. He explained how the selection and development of leaders need to go beyond academic abilities to focus on non-academic attributes, especially the ability to make effective judgements in practical situations.

Anticipated Vs Experienced Work-Family Conflict: Newcomer Expectations And Early Socialization Outcomes, Seterra D. Burleson

Psychology Theses & Dissertations

Applying met expectations and newcomer socialization theory, congruence and discrepancy between anticipated work-family conflict (AWFC) and experienced WFC were examined in relation to job satisfaction, affective commitment, and turnover intent. It was hypothesized that when AWFC and WFC are in agreement outcomes are more favorable. Further, it was hypothesized that when the discrepancy is such that WFC is higher than AWFC outcomes are more favorable than vice versa. Data were collected from 205 adults, first as graduating seniors in college and again three months after starting their post-graduation jobs. Polynomial regression revealed that congruence between work interference with family (WIF) …

Preferences And Decision Making In Multiagency Projects, Cassandra Martin

Research Horizons Day Posters

No abstract provided.

Oklahoma Selects And Designs A Selection Intervention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Oklahoma’s Quality Improvement Center for Workforce Development Steering Committee has decided to refine the selection process for new child welfare workers as part of their ongoing commitment to hiring a dedicated, talented workforce and supporting that workforce in practice with children, youth, and families. The committee spent much of 2018 doing a thorough needs assessment and exploration of their child welfare recruitment and retention challenges. Through this process they recognized that interviewing strategies and hiring decisions are made inconsistently across the state. The team acknowledged that this could result in the selection of individuals who are not the best fit …

Louisiana Selects A Workforce Intervention: Job Redesign & Teaming, Quality Improvement Center For Workforce Development

Other QIC-WD Products

For several years prior to the current Administration, Louisiana suffered through an unstated policy of “Do More with Less”: Fewer employees, higher caseloads, less resources, and high employee turnover. In 2016, the Louisiana Department of Children and Family Services (DCFS) leadership determined that supporting and stabilizing the child welfare workforce was a high priority. To strengthen its workforce, Louisiana will implement “Job Redesign and Teaming” as its QIC-WD intervention. The job redesign aspect of the intervention includes a comprehensive job analysis and process mapping to determine which tasks needed to be retained by the child welfare worker and which tasks …

Eastern Band Of Cherokee Indians Selects A Workforce Intervention: Onboarding, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Family Safety Program (FSP) serves the Eastern Band of Cherokee Indians (EBCI) to provide high quality and innovative care, utilizing an integrated model to ensure client access to behavioral health services and targeted case management. To retain a competent and committed workforce and best serve children and families, FSP partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to be one of eight national project sites to test child welfare workforce interventions. In 2018, FSP conducted a workforce needs assessment, which revealed that staff had inconsistent job expectations for their own role and lacked understanding of the roles …

Milwaukee Selects A Workforce Intervention: Organizational Culture & Climate, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Division of Milwaukee Child Protective Services (DMCPS) of the Wisconsin Department of Children and Families (DCF) will be implementing and testing an organizational culture and climate intervention called ARC, which stands for Availability, Responsiveness, & Continuity. ARC is an organizational change process that has improved outcomes in mental health settings by: 1) introducing core principles to guide service improvement efforts, 2) embedding research-based organizational components for service improvement, and 3) fostering attitudes necessary for ongoing service improvement. DMCPS employs approximately 185 State employees. These employees conduct initial child protective service assessments, oversee ongoing case management services delivered by private …

Student Job Satisfaction And Leader-Member Exchange: Relationships With Employers, Carson C. Lopez, Whitney Whitaker

Academic Leadership Journal in Student Research

Over 70% of undergraduate students hold part-time jobs while in college. Certain aspects are positively and/or negatively impacted by employment in college, such as a student’s academic performance, relationships, and self-worth. As such, research examining factors that might positively influence work-related outcomes (and subsequent collegiate experiences) for student workers is warranted. The current work utilized the Leader-Member Exchange as a theoretical framework to examine how work-related factors (i.e., leadership qualities and the supervisor-employee relationship) impact job satisfaction among student workers. Seventy-eight undergraduate students completed the study. Leadership qualities and supervisor-employee relationship positively correlated with job satisfaction; however, further analysis revealed …