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New Tower Of Babel: Probing The Antecedents And Consequences Of Linguistic Ostracism, Julia N. Leone 2020 CUNY Graduate Center

New Tower Of Babel: Probing The Antecedents And Consequences Of Linguistic Ostracism, Julia N. Leone

Dissertations, Theses, and Capstone Projects

While workplace interactions are likely to be conducted in English, the lingua franca of international business (Janssens, Lambert, & Steyaert, 2004), employees may occasionally switch to their native language in their interactions with coworkers who share knowledge of this language. Linguistic ostracism (LO) refers to situations in which two or more people use a language that others in their presence cannot understand (Dotan-Eliaz, Sommer, & Rubin, 2009). This dissertation explored the contextual antecedents of LO in a business setting, probed managerial techniques currently used to mitigate the effects of LO, and examined the relationship between LO and organizational citizenship behaviors. …


Work–Family Conflict In Low-Income Households, Maritza G. Hiciano Ramos 2020 CUNY Graduate Center

Work–Family Conflict In Low-Income Households, Maritza G. Hiciano Ramos

Dissertations, Theses, and Capstone Projects

The United States is the only country not offering paid parental leave. Paid leave is left at the discretion of employers and only a few states offer Paid Family Leave benefits. The FMLA was established to protect workers from losing their jobs in case they needed to care for an elderly person or for their children. However, since value is not placed in family structures there has not been much development in that area. The FMLA fails to account for the grand majority of people in the U.S., especially those of lower socioeconomic status. Moreover, the vast inequalities that exists …


The Impact Of Experiencing Ageism And Social Support On The Relationship Between Age And Perceptions Of Self-Efficacy, Sean Alexander 2020 California State University, San Bernardino

The Impact Of Experiencing Ageism And Social Support On The Relationship Between Age And Perceptions Of Self-Efficacy, Sean Alexander

Electronic Theses, Projects, and Dissertations

In the present research I investigated the impact ageism has on older employees’ occupational self-efficacy, and whether social support could decrease or change the strength of the relationship. Another goal of the present study was to assess if age and occupational self-efficacy had a linear relationship. Considering that older workers are often targeted by instances of ageism, this study focused on the ageist experiences of employees who were 40 years or older. A sample size of 208 MTurk workers participated in the online survey. Respondents were asked to answer questions relating to their experiences of ageism in work the workplace, …


Refinement Of The Spitefulness Construct, Arturo Covarrubias-Paniagua 2020 California State University, San Bernardino

Refinement Of The Spitefulness Construct, Arturo Covarrubias-Paniagua

Electronic Theses, Projects, and Dissertations

In this research we reviewed the current definition of Spite in the psychology field and the current and historical definitions of Spite in other related fields. Given the narrow contemporary definition of spite used by psychological researchers, the first aim of this study was to provide a comprehensive and refined conceptualization of spite that differentiates it from similar aggressive behaviors, along with delineating conditions in which spite may arise. The second aim of this study was to create a measure of trait spitefulness and a measure of engagement in spiteful behaviors. A total of 156 respondents participated in this study, …


Anticipated Stigma And Chronic Illness: The Impact Of Psychosocial Safety Climate, Michelle DeOrsey 2020 California State University, San Bernardino

Anticipated Stigma And Chronic Illness: The Impact Of Psychosocial Safety Climate, Michelle Deorsey

Electronic Theses, Projects, and Dissertations

The purpose of this study was to utilize the Psychosocial Safety Climate (PSC) Work Model of Stress to measure how perceptions of the work climate influence employees with chronic illnesses fears of future stigma and their subsequent psychological health and work attitudes. As workers with chronic illnesses have reported being stigmatized in the workplace and have a high turnover rate, it was important to consider the psychosocial aspects of the work environment in relation to their perceptions of stigma and consequent outcomes. Psychosocial safety climate refers to the policies, practices, and procedures for employee psychosocial well-being. Prior research has confirmed …


Power And Negotiation: Review Of Current Evidence And Future Directions, Michael SCHAERER, Laurel TEO, Nikhil MADAN, Roderick I. SWAAB 2020 Singapore Management University

Power And Negotiation: Review Of Current Evidence And Future Directions, Michael Schaerer, Laurel Teo, Nikhil Madan, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

This review synthesizes the impact of power on individual and joint negotiation performance. Although power generally has positive effects on negotiators’ individual performance (value claiming), recent work suggests that more power is not always beneficial. Taking a dyadic perspective, we also find mixed evidence for how power affects joint performance (value creation); some studies show that equal-power dyads create more value than unequal-power dyads, but others find the opposite. We identify the source of power, power distribution, and competitiveness as critical moderators of this relationship. Finally, we suggest that future research should move beyond studying alternatives in dyadic deal-making, identify …


It's Lonely At The Bottom (Too): The Effects Of Experienced Powerlessness On Social Closeness And Disengagement, Trevor A. FOULK, Irene E. DE PATER, Michael SCHAERER, Christilene DU PLESSIS, Randy LEE, Amir EREZ 2020 University of Maryland at College Park

It's Lonely At The Bottom (Too): The Effects Of Experienced Powerlessness On Social Closeness And Disengagement, Trevor A. Foulk, Irene E. De Pater, Michael Schaerer, Christilene Du Plessis, Randy Lee, Amir Erez

Research Collection Lee Kong Chian School Of Business

Although powerlessness is a pervasive experience for employees, prior social power research has predominantly focused on consequences of powerfulness. This has led to contradictory predictions for how experienced powerlessness influences employees’ social perceptions and behaviors. To resolve this theoretical tension, we build on Social Distance Theory (Magee & Smith, 2013) to develop a theoretical model suggesting that experienced powerlessness reduces social closeness and subsequently causes social disengagement behaviors both at work (reduced helping, increased interaction avoidance) and at home (increased withdrawal). Our model also elucidates the processes that cause powerlessness to reduce social closeness, demonstrating that employees’ affiliation motive and …


Removing Situation Descriptions From Situational Judgment Test Items: Does The Impact Differ For Video-Based Versus Text-Based Formats?, Philipp SCHÄPERS, Filip LIEVENS, Jan-Philipp FREUDENSTEIN, Joachim HÜFFMEIER, Cornelius J. KÖNIG, Stefan KRUMM 2020 Singapore Management University

Removing Situation Descriptions From Situational Judgment Test Items: Does The Impact Differ For Video-Based Versus Text-Based Formats?, Philipp Schäpers, Filip Lievens, Jan-Philipp Freudenstein, Joachim Hüffmeier, Cornelius J. König, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Recent research has shown that many text-based situational judgment test (SJT) items can be solved even when the situational descriptions in the item stems are not presented to test takers. This finding challenges the traditional view of SJTs as low-fidelity simulations that rely on ‘situational’ (context-dependent) judgment. However, media richness theory and construal level theory suggest that situation descriptions presented in a richer and more concrete format (video format) will reduce uncertainty about inherent requirements and facilitate the perception that the situation is taking place in the here and now. Therefore, we hypothesized that situational judgment would be more important …


The Incremental Effect Of Voluntariness Of Part Time Work Status Over Age In Predicting Work Motivation In Part Time Workers, Daniel A. Caro 2020 California State University - San Bernardino

The Incremental Effect Of Voluntariness Of Part Time Work Status Over Age In Predicting Work Motivation In Part Time Workers, Daniel A. Caro

Electronic Theses, Projects, and Dissertations

Much research has been done on work motivation in a variety of employment settings, with most of the research focused on full-time employees. Being that there are an increasing number of employees who work in contingent work settings, such as part time jobs, it is important to better understand what motivational factors are salient in these situations. In addition, researchers have looked at why employees choose to work part time and they have found that there are voluntary and involuntary reasons they choose to do so. Therefore, in the present study, I examined work motivation in part time workers. I …


The Myers-Briggs Personality System And Its Moderating Effects On The Relationship Between Job Characteristics And Job Satisfaction, Rebecca Marshall 2020 California State University, San Bernardino

The Myers-Briggs Personality System And Its Moderating Effects On The Relationship Between Job Characteristics And Job Satisfaction, Rebecca Marshall

Electronic Theses, Projects, and Dissertations

In this research, I examined how characteristics of the job, namely task significance and task identity, predicted job satisfaction and how those relationships were moderated by one’s Myers-Briggs type. It was hypothesized that the thinking/feeling dichotomy would moderate the relationship between task significance and job satisfaction and the sensing/intuition dichotomy would moderate the relationship between task identity and job satisfaction. In the study, I sought to understand how these moderated relationships would differ for people with good and poor psychological health. There were 945 people who participated which required them to answer questions about their job, personality, psychological health, life, …


Felt Inclusion Among Sexual Minority Employees: The Roles Of The Organization And Supervisor, Jamie Michael Tombari 2020 California State University, San Bernardino

Felt Inclusion Among Sexual Minority Employees: The Roles Of The Organization And Supervisor, Jamie Michael Tombari

Electronic Theses, Projects, and Dissertations

Lesbian, gay, bisexual, and questioning (LGBQ+) employees experience unique stress in the workplace due to their stigmatized concealable identity. This unique stress results in poor health outcomes, such as not feeling safe at work, decreased satisfaction with life, and increased emotional exhaustion. Research and theory have identified the importance of felt inclusion among employees. The purpose of this study was to test a model of how the intangible aspects of work (i.e., organizational efforts towards LGBQ+ inclusion, supervisor LGBQ+ inclusion, and felt inclusion) impact LGBQ+ employee job attitudes, health and well-being, and sexual identity management strategies. Additionally, two measures were …


Work-Related Communications After Hours: The Influence Of Communication Technologies And Age On Work-Life Conflict And Burnout, Alison Loreg 2020 California State University - San Bernardino

Work-Related Communications After Hours: The Influence Of Communication Technologies And Age On Work-Life Conflict And Burnout, Alison Loreg

Electronic Theses, Projects, and Dissertations

Organizations are increasingly utilizing communications technologies (CT) (e.g., smart phones, tablets) for the purposes of work-related communications after hours. Such technologies allow workers to instantaneously interact with clients and co-workers, accomplish work-related tasks at home or on the weekends, and access information across physical and temporal boundaries. However, researchers have suggested that use of CTs after hours can cause conflict between the work and life domains and can negatively impact employee well-being. Furthermore, due to age-related declines, older employees may be especially vulnerable to such outcomes. This aim of this study is to investigate the influence on age on the …


Developing Adaptive Performance: The Power Of Experiences And A Strategic Network Of Support, Joseph D. Landers Jr. 2020 Seattle Pacific University

Developing Adaptive Performance: The Power Of Experiences And A Strategic Network Of Support, Joseph D. Landers Jr.

Industrial-Organizational Psychology Dissertations

In today’s dynamic work environment, the ability to adapt is becoming less of a luxury and more of a necessity. In order to contribute to the growing body of research surrounding adaptive performance, this study will seek to examine the power of a leader’s breadth and depth of experience on his or her adaptive performance. It is predicted that the more breadth and depth of experience that a leader has, the higher the leader’s adaptive performance will be. Additionally, in assessing the power of a leader’s breadth and depth of experience on adaptive performance, it is also predicted that the …


Knee Jerk Satisfaction: Displaying Satisfaction As An Outcome Of Interest, Charlene Hack, Hunter Bronkema 2020 Seattle Pacific University

Knee Jerk Satisfaction: Displaying Satisfaction As An Outcome Of Interest, Charlene Hack, Hunter Bronkema

School of Psychology, Family, and Community Research Conference

Satisfaction among applied psychological literature has been often viewed as a correlate to constructs of interest in the same field (Mathieu & Zajac, 1990; Shuck, Adelson & Reio, 2017). While literature exists in promotion of employee job satisfaction, satisfaction is often tied to the ultimate fiscal criterion or productivity of an organization. Employee job satisfaction can be catalytic in an individual’s personal, professional, and their organizational goals. This paper seeks to explore job satisfaction as an outcome variable of workplace civility. Additionally, both employee engagement and organizational commitment will be assessed as potential mediators for the relationship between workplace civility …


Maskmaker, Maskmaker, Make Me A Mask: A Study Of The Effect Of Resilient Coping Behavior On Positive And Negative Affect During Covid-19., Linda Montano, Lynette Bikos 2020 Seattle Pacific University

Maskmaker, Maskmaker, Make Me A Mask: A Study Of The Effect Of Resilient Coping Behavior On Positive And Negative Affect During Covid-19., Linda Montano, Lynette Bikos

School of Psychology, Family, and Community Research Conference

During times of crisis, resilient coping behavior may be an important pathway for improving positive and negative affect. This relationship is explored via a moderated mediation model using data from a survey administered to volunteer maskmaskers during COVID-19. We hypothesize there will be a significant effect of resilient coping on affect, mediated through mask making hours. Change to employment is likely to moderate this indirect effect as well as interact directly with the coping to affect relationship. If supported, our hypotheses support the notion that engaging in a prosocial behavior such as Maskmaking may contribute positively to mental health outcomes.


The Effect Of Employee Engagement And Civility On Satisfaction, Hannah Wagner, Mackenzie Harris 2020 Seattle Pacific University

The Effect Of Employee Engagement And Civility On Satisfaction, Hannah Wagner, Mackenzie Harris

School of Psychology, Family, and Community Research Conference

Using survey data collected by the Collins’ Alliance, we examined the relationship between employee satisfaction, engagement, and civility. We hypothesized that employee engagement and civility would significantly predict employee satisfaction. Participant scores missing 20% or more of their data were removed from the dataset. Remaining missing values were imputed using a multiple imputation approach (Parent, 2013). After cleaning the dataset, we used a multiple regression to assess if engagement and civility predicted employee satisfaction. Our findings were consistent with our hypothesis, and both engagement and civility had a positive linear relationship with engagement.


Considering Resilience Practices Through Coronavirus: The Role Of Having A Healthy Diet, Kait Hemphill 2020 Seattle Pacific University

Considering Resilience Practices Through Coronavirus: The Role Of Having A Healthy Diet, Kait Hemphill

School of Psychology, Family, and Community Research Conference

Coronavirus offers a powerful opportunity to study the factors that can increase resilience. Most people are experiencing highly stressful conditions during the pandemic and habits are broken with the stay at home orders which provides the context for adopting new habits. Resilience, in this research, is not only the ability to “bounce back” from adversity (resilience) but also the increased capacity to take on future challenges (general-self efficacy). When considering resilience practices, evidence suggests that a healthy diet predicts above and beyond coping skills (social support, spiritual practices, growth/reframing, and time management/planning). Additionally, evidence suggests that perceived stress moderates the …


Adaptive Stories: How Career Narratives Can Build Personal Resilience, Paul Yost, Shannon Ford, Brandon Purvis 2020 Seattle Pacific University

Adaptive Stories: How Career Narratives Can Build Personal Resilience, Paul Yost, Shannon Ford, Brandon Purvis

School of Psychology, Family, and Community Research Conference

This research investigated the stability and adaptivity of personal career stories before and during the Coronavirus outbreak. Two narrative elements (arc and theme) were assessed for their ability to promote personal well-being (measured by general self-efficacy, perceived stress, psychosocial flourishing, resilience, and social generativity). It was hypothesized that certain arcs and themes would be more stable over time and show adaptability, leading to increased resilience. Additionally, levels of stress and career prospects would moderate the relationship between narrative and resilience. Data from 300 participants were collected using Prolific. Analysis and results will be discussed.


The Role Of White Support In Predicting Racial Minorities' Feelings Of Inclusion And Retention, Sam Cannon, Jadvir Gill 2020 Seattle Pacific University

The Role Of White Support In Predicting Racial Minorities' Feelings Of Inclusion And Retention, Sam Cannon, Jadvir Gill

School of Psychology, Family, and Community Research Conference

The main objective of the current study is to identify strategies that white individuals can use to support coworkers of color. For organizations to meet their goals, it is essential for racial minorities to experience a sense of belonging and integration in their workgroups. Thus, we introduced a measure of white support for coworkers of color (WSCC) in which employees of color rated their white coworkers’ openness to learning about sociocultural factors that impact the lives of racial minorities and their inclinations to demonstrate solidarity by promoting justice in the workplace. In a sample of people of color, we found …


Effects Of Pay Transparency On Application Intentions Through Justice Perceptions And Organizational Attractiveness, Phi Nguyen, Dana Kendall, Heather Maguire, Tony Mellek 2020 Seattle Pacific University

Effects Of Pay Transparency On Application Intentions Through Justice Perceptions And Organizational Attractiveness, Phi Nguyen, Dana Kendall, Heather Maguire, Tony Mellek

School of Psychology, Family, and Community Research Conference

In the current investigation, we test the proposition that applicants make inferences about how an organization treats its employees based on its pay transparency policy. Specifically, we tested a serial mediation model in which pay transparency positively influences applicants’ intentions to apply to a job opening through increased fairness perceptions and organizational attractiveness. We randomly assigned participants to a condition in which they read the profile of a company that implements pay transparency versus a condition in which the company had a policy of pay secrecy. The participants were invited to imagine themselves on the job market and then indicate: …


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