Organization Development Commons^™

Envy In Response To Help: A Helping As Status Relations Model, Kenneth Tai, Katrina Lin, Catherine K. Lam

Research Collection Lee Kong Chian School Of Business

Social exchange theory suggests that after receiving help, peopleexperience gratitude and they reciprocate by helping the original help giver.However, it remains unclear whether people experience other emotions that drive positive reciprocation after receiving help.Building on helping as status relations framework, we suggest that when higherperformers provide task-related help to lower performers, help recipients perceivethat help givers have higher status, and respond to the help with envy. Torebalance the status relation, help recipients are motivated to reciprocate byhelping the help giver. Results from three studies progressively support our predictionsthat help recipients respond with envy when they receive task-related help, butonly toward …

Sensemaking In The Process Of Inquiry: A Qualitative Case Study Of A Networked Improvement Community, Bethany Fillers

Electronic Theses and Dissertations

There are persistent and pervasive issues plaguing American education, and almost seventy years of educational reform efforts have failed to adequately improve educational outcomes for many of America’s children. Networked improvement communities (or NICs) are a type of social organization created to address such problems and are proposed as an effective and efficient way to organize improvement efforts. The purpose of this qualitative case study was to explore the sensemaking experience of a newly-formed networked improvement community as members engaged in inquiry around a chosen problem of practice. During network initiation, NIC members engage in experiences to collaboratively identify and …

“I Almost Quit”: Exploring The Prevalence Of The Ferguson Effect In Two Small Sized Law Enforcement Agencies In Rural Southcentral Virginia, Joshua L. Adams

The Qualitative Report

Recent negatively publicized police-citizen interactions in the media, followed by a subsequent de-policing of police in the United States, has been named the Ferguson Effect. The Ferguson Effect has been explored by prominent scholars in the criminal justice community; however, little is known about how police officers in small rural police agencies perceive the Ferguson Effect. The purpose of this qualitative phenomenological study was to explore the perceptions and lived experiences of police officers regarding the Ferguson Effect in small rural police agencies, as well as police officers’ perceptions of their own organizational justice. Organizational justice theory was utilized as …

Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe critical startup factors of high-growth technology startups as identified by women founders in Seattle, Washington.

Methodology: This mixed-method study identified and described 15 women founders of high-growth technology startups in Seattle. Participants were chosen based on specific criteria and recommendations of a sponsor and expert panel. Interviews were conducted with the participants and they completed an online survey.

Findings: Ten major findings emerged from the data. Founders fostered a strong network of professional and personal relationships to help develop and solidify their identity; they also …

Socioeconomic Mobility And Talent Utilization Of Workers From Poorer Backgrounds: The Overlooked Importance Of Within-Organization Dynamics, Marko Pitesa, Madan M. Pillutla

Research Collection Lee Kong Chian School Of Business

Socioeconomic mobility, or the ability of individuals to improve their socioeconomicstanding through merit-based contributions, is a fundamental ideal of modern societies.The key focus of societal efforts to ensure socioeconomic mobility has been on the provision of educational opportunities. We review evidence that even with the same education and job opportunities, being born into a poorer family undermines socioeconomicmobility because of processes occurring within organizations. The burden of poorerbackground might, ceteris paribus, be economically comparable to the gender gap. Weargue that in the societal and scientific effort to promote socioeconomic mobility, the keycontext in which mobility is supposed to happen—organizations—and the …

The Importance Of Leadership Motivational Activities In Encouraging International Students To Return To Their Tier 1 Universities, Eric Hall

Dissertations

Abstract

The problem is international students are not returning to their undergraduate Tier 1 institutions during a period when quality student enrollment is essential, and there is scant research on academic advising strategies that can be used to combat international student attrition at these universities (O’Keefe, 2013). Studies have often lumped all international students together and made efforts to attract more international students, but the reasons why international students chose research universities, and returned, were not being investigated in this manner (Hegarty, 2014).

The purpose of this proposed study was to gain an understanding of the decision-making and reasoning processes …

Family As A Source Of Inequality Reproduction In Organizations: The Role Of Family Impact On Work In Explaining The Class Ceiling, Pooja Mishra

Dissertations and Theses Collection (Open Access)

Being born into a poorer family is associated with lower socioeconomic attainment even when people are provided with identical educational and job opportunities, a pattern known as the “class ceiling.” The class ceiling is generated within organizations, but specific reasons causing this effect are not well understood. I propose that one important explanation why employees from poorer families do not fare as well as their more fortunate co-workers concerns differences in families themselves. I integrate research from sociology and psychology explaining challenges faced by families with scarce resources with organizational research on specific pathways through which families can interfere with …

Aging In The Workplace: A Cross Case Analysis In Jamaica's Finance Sector, Malaika Tahirah Edwards

LSU Doctoral Dissertations

Along with the increase in the number of older people globally, is an increase in the number of older people in the labor force. Older adults increasingly represent a large segment of the working population. The purpose of this study was therefore to explore workplace aging, with specific reference to Jamaica’s finance sector, in relation to organizational preparedness for the aging workforce.

This study examined aging from an organizational perspective, a national perspective, and an individual perspective, through the lens of Baby Boomers. The study was framed through the lens of the Four Frames Model, and the Metaperspectives Theory, which …

Influence Of Organizational Change On Health Records Management Practices In Local Government Areas Of Osun State, Nigeria, Michael Segun Omole Dr., Tajudeen Temitayo Adebayo Dr

Library Philosophy and Practice (e-journal)

The study reported the influence of organizational change on health records management practices in local government areas, with a view to contributing to finding solutions to problems associated with organizational change in relation to health records management practices in local government areas of Osun State.

Survey research design was adopted for the study. The study population was three hundred and six (306) medical and health officers in the 30 local government areas of Osun State. Total enumeration technique was used. A validated questionnaire was the instrument used for data collection. The response rate of 93.1% was obtained and data …

The Lone Coyote Of The National Basketball Association: A Case Study On The Organization Culture Of The San Antonio Spurs, Dylan O. Staub

Experience Industry Management

Organizational culture exists within every professional sports team’s organization and makes up the organization’s DNA. The San Antonio Spurs are one such Professional Sports organization that innovates new global team building strategies that values the group as a whole over the individual. The purpose of this study was to examine the organizational culture of the San Antonio Spurs franchise in the National Basketball Association (NBA). The researcher used a best-practices guide to evaluate the San Antonio Spurs’ corporate culture. This study found that the San Antonio Spurs are effective in their organizational culture practices, however, could focus their efforts more …

Building Trust For A Positive Employee Experience, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

How do we create the right environment of trust at workplace and avoid surprises?

Leadership’S Influence On Environmental Sustainability, Stallar Lufrano-Jardine

International Conference on Gambling & Risk Taking

A phenomenological study within the gaming industry is currently being conducted to determine influential indicators within business operations. Based on interviews of executive leadership at global companies, participants disclosed the environmental developments at their organization based on industry norms and the ability to develop/execute environmental initiatives. Four themes emerged: the leader’s ideology and the political climate; the company’s founding principles; support from the industry and/or within the company; and the ability to change industry dynamics. Each leader touched on these four points. Regardless of department type, level of leadership, and the desire to be globally conscious, all participants remarked on …

Illness And The American Workplace: Issues And Implications For Employers And Employees, Victoria R. Dolan

Student Theses and Dissertations

This project aims to identify American employee experiences and existing workplace policies and cultures surrounding illness, disability, and sick leave. This approach was taken in order to closely examine what looks to be working well for companies and workers, and what could benefit from a more human centric approach in regards to workplace policy and employee support programs. The study of employee experiences in particular represents a gap in the current scholarly literature regarding illness and illness policy in the American workplace, and more accurately represents the experiences for both employees and employers. Furthermore, it assists with distinguishing the types …

Together Apart: Influences And Barriers To Engagement Among Remote Workers, Stacey-Robin H. Johnson

Student Theses and Dissertations

Organizations recognize the importance of having employees who do more than 'show up' for work. Rather, the goal is to have employees who will adapt to, embody, and promote the values, agenda, and strategic purposes of the organization beyond their work life. In the efforts around engagement, there are key influences in the organizational lifespan of an employee that can inspire or discourage engagement attitudes and behaviors.

Remote workers (defined here as those who work outside of a central, collective work setting) present unique challenges, the most pressing being maintaining a sense of connection and inclusion among the group in …

Work-Family Conflict And Job Satisfaction On Youth Dealers: The Moderating Roles Of Work Stress, Jinquan Zhou

International Conference on Gambling & Risk Taking

Work-family conflict was generally considered a negative effect on young employees’ job satisfaction especially for some jobs with high work stress. In this paper, we examined Macau youth dealers’ balance of work and family through the evidence among work-family conflict, work stress and job satisfaction using a survey with 450 questionnaires. The results revealed that the work-family conflict had a positive effect on work stress and turnover intention. Especial finding in this paper was not online with outcomes from major researches that there was no significant relationship between job satisfaction and work-family conflict. Work stress had a negative impact on …

Closing Keynote, Theresa Coleman-Kaiser

Annual Copper Country Lean Conference

No abstract provided.

Track A: Building Your House Of Lean: Standard Work And Effective Communication - Active Learning Session, Laurie Stark, Annelise Doll

Annual Copper Country Lean Conference

This session will introduce the concept of standard work through a hands-on activity. Attendees will learn the importance of clear communication and language choices in growing a sustainable Lean environment. Presenters will share their experiences regarding how the Van Pelt and Opie Library has grown Lean through the use of standard work and effective communication.

Track B: Growing Continuous Improvement: An Example Of Pdca On Student Employee Visual Management Boards - Case Study, Dominique Aleo

Annual Copper Country Lean Conference

Visual Management and the Plan, Do, Check, Act (PDCA) Cycle are well known Lean methods. The Student Process Improvement Coordinators in the Office of Continuous Improvement at Michigan Technological University use white boards to track progress on recurring performance duties.These boards cover multiple areas of work and showcase how many students with different schedules keep track of their workload within the office. This case study examines how the Visual Management boards have changed through multiple cycles of PDCA, in pursuit of perfect visual communication between the students who work in the office, and also perfect performance. Specifically, this presentation will …

1st Annual Conference Program, Michigan Technological University

Annual Copper Country Lean Conference

Full conference program, including presenter bios and presentation descriptions.

Bridging The Gender Gap: Women In Stem Management, Kathryn Skeeters

Master's Theses

The purpose of this thesis is to study the current effects of training and accommodations on women in the Science, Technology, Engineering, and Math fields. Currently, there is a lack of women at the senior levels in the STEM field. This study evaluates the current literature as well as the personal experiences of 14 subjects. This information was collected through interviews. No personal data besides gender and age is communicated in the paper, with company names and signifiers removed. With the information gleaned from this research, the study evaluates the current programs and assesses a path forward. The assumption from …