Organization Development Commons^™

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.

A Qualitative Analysis Of Beliefs Related To Gender Equality In The Church Of Christ, Timothy J. Priestley

Theses and Dissertations

In recent years, American Christian churches, including the Church of Christ, have grappled with the role of women in their congregations. As women have gained legal rights, expanded social roles, and access to leadership, certain churches, including the Church of Christ, have lagged in adapting to these changes. This study aims to understand the organizational change process within these churches, exploring why belief systems can be slow to change and how some congregations have successfully transitioned from a complementarian to an egalitarian stance related to women's leadership roles. The research employs a contextual lens, considering how human psychology influences beliefs …

Workplace Gender Gap: Generational Differences In The Narrative Of Women In The Banking Industry, Carly S. Riehle

Theses and Dissertations

This qualitative study gathered stories from four generations of women in banking to observe how the gender gap has changed over time through their personal experiences and to determine if there is a new story that can be told about the closing of the gender gap for at least one industry. The study included 36 women from 15 different banks across most regions in the United States. The 60-minute interviews covered 20 questions. Participant answers were coded and analyzed, yielding several themes. The study found that all four generations of women in banking agree there have been substantial improvements to …

Shifting Institutional Paradigms To Ignite Organizational Equity Amongst African American Professionals, Michael Fountain

Theses and Dissertations

African Americans can become discontented with their jobs and even consider resigning due to workplace anxiety. This quantitative study among African American business professionals in the U.S. highlighted the critical factors that foster positive working environments and organizational equity for African American professionals. The researcher focused on increasing an organization's effectiveness through managing diversity, allowing employees to feel inclusivity, and being part of a team. As a result, there will be happier, satisfied, and committed workers, thereby increasing the level of knowledge in the workforce while reducing expenses. This study analyzed conflict management, cultural diversity, marginalized employee emotions, teamwork, and …

Exploring The Potential Connections And Distinctions Between The Ceeing Model And Current Approaches To Diversity Training, Desirae Mahs

Theses and Dissertations

Despite the widespread use of diversity training, research suggests that diversity training does not change biased behaviors. This paper explores the application of the CEEing model, which provides a novel perspective on the challenge of valuing diverse perspectives. The CEEing model, which stands for Coherent, Effortless Experiences, sheds light on the neurological processes that govern our perception and how we make sense of reality. Furthermore, it puts forth a point of view on the fundamental causes behind our innate struggle to truly value and embrace diverse perspectives. The study gathers data from leaders specializing in D&I to investigate the potential …

What Are The Conditions Of Diversity, Equity, And Inclusion In Organizations, Given The Recent Social Climate?, Angela Dixon Williams

Theses and Dissertations

Following George Floyd’s death in 2020, grassroots activism and protest reminiscent of the historic 1960s Civil Rights movement spread across the United States and abroad. Unlike the movement of the 1960s, the government did not respond with laws and oversight agencies to hold organizations accountable for change. Instead, corporate leaders voiced resounding commitments of financial pledges. Many organizations rapidly hired experts specializing in Diversity Equity and Inclusion (DEI) to address activist demands. Inspired by the 2020 social movement, this study aimed to explore the contemporary landscape of DEI through the lens of leaders in the field. The study applied a …

Experience Levels Forcing A Change In Aviation Planning, Jason A. Powell, Elizabeth Crockett

Journal of Aviation/Aerospace Education & Research

This theoretical article evaluates the changing dynamics caused by high turnover in aviation and how the lower level of experience impacts aeronautical companies' organizational planning and partnerships. The aviation organization must adapt managerial practices and alter training capability and procedures to ensure appropriate skill levels. Without proper planning, the company will have an imbalance of skills and accept more risk to operations. The aviation organization may be unable to adapt current scheduling practices to properly prepare the aircrew for challenging situations or sufficiently train maintenance personnel. The result is a need to leverage strategic partnerships, alter management practices toward personnel …

Strength In Numbers: An Exploratory Case Study On The Impact Of Conflict In Multi-Institutional Higher Education Collaborations, Michele Robyn Dinicola

Department of Conflict Resolution Studies Theses and Dissertations

The higher education landscape is changing. Students seeking access to college are increasinglydiverse, geographically dispersed, socioeconomically challenged, and will require higher education administrators to closely examine their models to ensure they are well-suited to serve the needs of these students. Responding to these shifts will require higher education administrators to shed traditional approaches in favor of innovative, cost-effective, flexible models of education delivery. Many institutions address this challenge through a reliance on higher education consortia and collaborations. In Maryland, one approach to collaboration takes the form of multi-institutional Regional Higher Education Centers (RHEC) like the largest of them, the Universities …

Disparities In Mental Health Technology Among African Americans: Breaking Cultural Inclusion Barriers, Nyoki Cosey-Brown

DSW Capstone Projects

Mental health technology is a healthcare delivery model of the future. The engagement in virtual healthcare was intensified when traditional healthcare methods were inaccessible during the federal restrictions implemented due to the COVID-19 pandemic. Utilizing digital apparatuses for healthcare improved the convenience, efficiency, and accessibility of various mental health services that were inoperable in past healthcare models. However, the historical constructs of stigma, discrimination, inequity, exclusion, and structural racism in mental healthcare were prevalent problems that remained present in virtual mental health platforms concerning the experiences of African-American patients and professionals who utilized the spaces.

This research explored mental health …

Empowering Elderpreneurs Scommerce For Genx Consignment Store Owners In West Virginia, Joyita Sarkar

Graduate Theses, Dissertations, and Problem Reports (ETD)

In an ever-evolving digital landscape, this research explores Generation X (GenX) consignment store owners in West Virginia and the transformative power of Social commerce (sCommerce). Despite the ubiquity of Social media platforms, little attention has been given to the impact of sCommerce on the consignment store industry. Drawing from the Technology Acceptance Model (TAM) and the Diffusion of Innovation Theory (DIT), this study examines the factors influencing sCommerce adoption decisions for GenX consignment store owners.

Through qualitative research, this study uncovers untold stories within this entrepreneurial landscape. Purposeful sampling of 11 women and 20-60 minutes of in-depth interviews reveal the …

Autonomy And Coordination: A Field Study, Jessica Kaufman

Theses and Dissertations

With an emerging remote and dispersed workforce that is consequently more autonomous, OD professionals will need to understand how autonomy relates to coordination to help organizations adapt and be effective. The purpose of this study was to understand the relationship between team member autonomy and inter-team coordination in organizations. The manager-team participants in this study spanned eleven industries, including 22 teams from 15 companies. The researcher took a mixed-method approach using interviews and surveys to assess autonomy and coordination. The research resulted in five variables: three variables measured coordination and two variables measured autonomy. Autonomy and coordination were significantly and …

Did The Psychological Implications Of Covid-19 Influence Employees To Say, “I Quit”, Lori Fay

Theses and Dissertations

This qualitative study explored the forces that influenced employees to quit and how the employee-manager relationship mitigated this. The research centered on employees employed in the retail industry throughout the year 2020. This study aimed to investigate what factors motivated employees to remain committed to their organizations amidst the psychological impacts of COVID-19. The findings of this study suggest that the COVID-19 pandemic has had a significant impact on the mental well-being of individuals, as evidenced by their experiences of anxiety, depression, and emotional fatigue. Understanding the impact of COVID-19 on employee turnover and the influence of the employee-manager relationship …

Overcoming The Space Between Us: A Multi-Disciplinary Approach To Bridge Building, Kate Hanisian

Theses and Dissertations

Facilitators in organization and community contexts (and other practitioners whose job it is to move groups of people forward together) are faced with the undercurrent of human conflict every day in meetings and gatherings around the world; often with limited access to an overarching tool to help prevent and manage conflict in most settings. The purpose of this paper was to uncover patterns in bridge building practices so that anyone who finds themselves in the role of facilitating conversations between people who are very different or do not like each other might lean into a set of practices that can …

Convening The Climate Pledge: A Transorganizational Development Case Study Of Amazon's Role As Convener, Charles W. Billingsley, Iii

Theses and Dissertations

The present case study research details Amazon’s role as the convener of The Climate Pledge (TCP), a transorganizational system of over 400 signatories as of 2023 collaborating to address the climate crisis and issues surrounding the decarbonization of the global economy. The study answered one central question: How did Amazon’s role as a convener impact TCP, as experienced by stakeholders? Study participants were Amazon employees working for TCP. Data sources included interviews, TCP public announcements, and internal communications. The study determined that Amazon utilized robust action tactics from 2019-2023, indicative of a Convener. Findings indicated that Amazon’s future convening strategy …

Leading In Liminality: Implications On Individual And Collective Identity, And Knowledge Creation For School Leaders, David Sorkin, Melodie Wyttenbach, John Reyes, Michael Warner

Journal of Catholic Education

In the spring of 2020, schools of all sectors across all nations were forced to close their doors as COVID-19 rippled through communities. Drawing upon the concept of liminality, which refers to a stage, state, or period of transition (Soderlund & Borg, 2017), this study investigated the intersections of the experience of liminality during the pandemic and functioning for Catholic school leaders. Interviews with urban school leaders were analyzed to understand key characteristics of liminality as experienced by school leaders within organizations. Findings indicate that school leaders responded to the liminal experience by sharpening the focus of work, which simultaneously …

Going Beyond Western, Educated, Industrialized, Rich, And Democratic (Weird) Samples And Problems In Organizational Research, Marko Pitesa, Michele J. Gelfand

Research Collection Lee Kong Chian School Of Business

The goal of organizational research is to make inferences about a target population based on samples studied. Most target populations referred to in theories of organizational behavior, whether explicitly or implicitly, tend to be the entire populations of workers or managers, or even the entire human population. A typical sample, however, is convenient, being located where most researchers are, and thus also predominantly from Western, Educated, Industrialized, Rich, and Democratic countries (WEIRD; Henrich, Heine, & Norenzayan, 2010).

What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox

Antioch University Dissertations & Theses

Mental healthcare organizations have a reputation for being unhealthy places to work. The irony of this reputation is keenly felt by its workforce who report unsustainable workloads, high levels of stress, and lack of support or engagement from higher-level leadership. As a mental healthcare provider now in a position of leadership, who has worked across all levels of care within the sector, it was of interest to me to explore how a mental health organization can become a healthier and more sustainable place to work. I approached this study with the assumption that if an organization was healthy and intentional …

Theoretical Modeling For Curious Leadership And Instrument Development And Validation For Measuring Curious Leader Capacity, Lisa M. Gick

Antioch University Dissertations & Theses

When curious, we admit we do not know. With the contemporary workplace emerging through increased complexity, leaders are compelled to shift mindsets and practices from more traditional methods to those more in service to the uncertainty of the day. The purpose of this mixed-methods study was to generate an integrated theoretical framework for curious leadership, a validated scale for its measurement, and practical methods for engaging differently in the context and practice of leading. Drawing from the literature review of relational leadership, adaptive leadership, complexity leadership, growth mindsets, and curious behavior, and from my practice, 12 sub-constructs were identified as …

Triumph After Trauma: A Phenomenological Exploration Into Women Survivor’S Perceptions Of The Influence Of Trauma On Their Leadership, Natalya R. Bannister Roby

UNF Graduate Theses and Dissertations

Most research around trauma is focused on negative life consequences. Although limited, there is research that explores the influence of resilience and how some survivors may experience growth after trauma (Kirschman, 2004). Furthermore, research is limited on how trauma influences the leadership style and career trajectories of women who have overcome trauma. A qualitative phenomenological approach was used as the methodological framework to explore the perspectives of women leaders who identify as survivors or overcomers of trauma. The study participants are women leaders in middle management positions to senior-level executives in educational organizations serving middle and high school students.

In-depth …

Running The Gauntlet: Barriers For Black Women Academics In Higher Education Research Productivity, Crishana Dionne Benton

UNF Graduate Theses and Dissertations

Internationally, research productivity bears significance for an institution’s reputation and overall research ranking. Many previous efforts surrounding faculty issues have focused on individual faculty research productivity. This study reimagined the definition of productivity as an academic’s impact on scholarly research, evidenced by their h-index.

At the same time, the need for diversity of faculty populations is becoming more urgent, even in a time when the number of tenure-earning faculty positions is diminishing and those which remain are occupied mainly by white men. To add to the disparities, it is reported that only 4% of full-time faculty are Black women. Black …