Tourism and Travel Commons^™

Action Capstone: United Standby Travel Handbook, Danaya S. Kinikini

IPS/BAS 495 Undergraduate Capstone Projects

This project sought to answer the question, how might I create a travel handbook for airline employees to better utilize their travel privileges and improve morale? The handbook was broken down into three parts: resource how-to guide, standby travel handbook, and Facebook group. The airline industry saw an unprecedented busy summer travel season following the COVID-19 pandemic shutdowns. Senior employees were finding themselves burnt out and new employees were overwhelmed with the workload due to short staffing levels. Many new employees were leaving for better compensated jobs. Stakeholders identified were United, management, and employees. If employees can utilize their travel …

Advertising And Social Media Strategy For America’S National Parks: A Case Study Of Congaree National Park, Abigail Gallup

Senior Theses

Advertising for America’s National Parks comes in many different forms but is highly limited for national parks with lower visitation rates and less funding. Congaree National Park located just outside of Columbia, South Carolina has a small budget for advertising and goals to increase their visitation rates and visitor diversity. Particularly, Congaree rangers hope to increase visitation from the local Black community which surrounds Congaree National Park. Rangers at Congaree mainly use social media to advertise but have also investigated other forms of advertising and fundraising as well, including a Friends of Congaree Swamp license plate. This thesis will show …

An Empirical Modeling Of Transformation Process Through Trip Experiences, Asli D.A. Tasci, Maksim Godovykh

Faculty Scholarship and Creative Works

Transformative experience has been the buzzword in recent years. Tourism and hospitality experiences in natural, historical, cultural, and authentic spaces are some of them. However, to this date, specific dimensions of transformation or its process have not been empirically identified. This study reviewed the literature on transformation, used open-ended questions to collect free-elicited responses on the meanings of transformation, collected expert opinion, and developed a 101-item scale reflecting different dimensions and the steps of the transformation process. The scale was validated with a sequential scale validation procedure; Principal Component Analysis (PCA) and Partial Least Squares-Structural Equation Modeling (PLS-SEM) were used …

Bird Diversity In The Ecuadorian Chocó: A Proposal For Avitourism In Villaflora And Manduriacu Reserve, Elizabeth Kroger

Independent Study Project (ISP) Collection

Ecuador is rich in avifauna, and the Chocó bioregion of Northwestern Ecuador is a hotspot for bird endemism and diversity. However, many rare and beautiful species are threatened by human activities such as logging and mining. It is essential that communities are able to find alternative solutions that bring economic benefits and improve public health. Avitourism is an economically beneficial and environmentally friendly solution. This study examined avifaunal biodiversity in Villaflora and Manduriacu Reserve, a small town in the cloud forest of the Chocó region. Point counts on pre-existing trails were used to assess bird communities as well as search …

Using Dialectic Thematic Analysis In Dark Tourism: Combining Deductive And Inductive Reasoning In A Modular Method, Martin Maccarthy

Research outputs 2014 to 2021

This study combines the results of two antithetical research processes: induction and deduction. Using a prescribed dialectic method commemorative pilgrimage at two non-substitutable sites is explored. A metamodel, comprising an amalgam of published commemorative models and ideas is first constructed and used as the project's interpretive frame. Parsing the metamodel produces 17 constructs: four of which are motives (inputs) and 11 of which are typified behaviours (outputs). The combined data from two Australian memorials; one in Western Australia and one in France is then analysed using the metamodel as representative of existing theory. The constructs are then deduced whilst simultaneously …

Effects Of Air Quality And Weather Conditions On Chinese Tourists’ Emotional Experience, Ying Wang, Yang Yang, Songshan (Sam) Huang, Li Huang, Weijie Sun

Research outputs 2014 to 2021

Though the effects of air quality and weather conditions on tourism have been examined from different perspectives, their effects on tourists' emotional experience have not been investigated. Due to lack of effective measurements, tourists' real-time on-site emotional experience have not been duly examined. This study used tourists' geo-tagged check-in user-generated content (UGC) to extract the sentiments underlying tourists' real-time on-site emotional experience, and modelled the effects of air quality and weather conditions on tourists' emotional experience. The empirical results confirmed a negative and non-linear impact of air pollution, and an inverted-U effect of temperature on tourists' emotional experience. By developing …

Impact Of The Covid-19 Outbreak On Tourists’ Real-Time On-Site Emotional Experience In Reopened Tourism Destinations, Yang Yang, Qian Ruan, Songshan (Sam) Huang, Tian Lan, Ying Wang

Research outputs 2014 to 2021

The COVID-19 pandemic that caused unprecedented havoc on global tourism industry will all blow over, however whether the tourists' real-time on-site emotional experience in the reopened tourism destinations is higher or lower than that of the period before the pandemic outbreak has not been studied. Since this is an important basis for managers to design tourist win-back strategies, this study empirically examines the impact of the COVID-19 outbreak on tourists' real-time on-site emotional experience using geo-tagged check-in user-generated content data in China's National 5A scenic spots from November 7, 2019 to April 8, 2020. Results show that although the COVID-19 …

Government Response To Covid-19 And Gender Discrepancy: Tour Operator Perspective From New Zealand, Marie Haley, Asif Hussain

Journal of Sustainability and Resilience

The New Zealand government closed the international borders for the first time in history to pursuit an elimination strategy to COVID-19. This has had a severe impact upon tour operators who have been excluded from a free and fair market, to protect the broader economic and public health systems. This paper argues that the government response needs a focus at the whanau and community level, with a targeted focus on women empowerment in the communities that are dependent upon international tourism. The government should pursue an approach of engagement with systems to facilitate community lead COVID-19 recovery. Thus, allowing the …

Building Destination Tourism Alliances In The Central-Western Region Of Mexico For The Recovery Of Post-Covid-19 Tourism, Silvia María López Ruiz

Journal of Sustainability and Resilience

This study focuses on knowing the joint work between Mexico’s tourist destinations and the private sector, promoting proximity tourism for the recovery of tourism after the Covid-19 pandemic, through the creation of the “Central West Pact for Tourism” in Mexico. For the qualitative empirical analysis based on a case study, it is based on secondary data and an in-depth interview conducted virtually with two pioneering leaders of this pact and responsible for tourism management in the state of Zacatecas, Mexico. In addition, a qualitative content analysis of the project’s official website (Viaja En Corto – Descubre El Centro de …

Futurizing Gastronomic Experiences In Natural Environments, Francesc Fusté-Forné

Journal of Sustainability and Resilience

The current pandemic accentuated the need for a more responsible tourism system, where local food production and consumption become a cornerstone of sustainable tourism futures. Experiences embedded in natural environments are neither new nor recent, but the pandemic urged tourism stakeholders to look at nature again as a source of inspiration for tourism regeneration. The research analyses the configuration of gastronomic experiences in protected areas through the philosophy of a gourmet restaurant located in a volcanic setting in Catalonia, north-eastern Spain.

From Hurricanes To Pandemics: Community-Based Transformation And Destination Resilience In Utuado, Puerto Rico, Patrick J. Holladay, Pablo Méndez-Lázaro, Katja Brundiers

Journal of Sustainability and Resilience

Community-based tourism that is both sustainable and resilient lends strength to the community-based tourism system. Local mobilization of resources, cohesiveness, coordination, opportunities for change, healthy social and natural capital, economic diversification, strong leadership, and management that embraces creativity all build resilience. An example from Utuado, Puerto Rico is presented that illustrates these concepts with conceptual parallel of Hurricane Maria’s devastating impact to that of COVID-19. Post-coronavirus tourism should support local communities that could be resilient, creative, adaptive and transformative while it protects and provides long-term benefits to local communities and people.

An Introduction To The Michael R. Argetsinger Symposium Issue For The Journal Of Motorsport Culture & History, Duke Argetsinger, Mike Stocz

Journal of Motorsport Culture & History

No abstract provided.

Exploring The Influence Of Touch Points On Tourist Experiences At Crisis Impacted Destinations, Nina Krey, M Claudia Tom Dieck, Shuang Wu, Paraskevi Fountoulaki

Rohrer College of Business Departmental Research

Customer journeys in tourism are becoming more complex, often including multiple touch points that can influence expectations, experiences, and travel behaviors. The management of these different interactions is further complicated if tourist destinations face natural or man-made crises (e.g., financial crises, COVID-19). The current research takes a comprehensive look at how negative word-of-mouth (WOM) shapes pre-consumption expectations that drive actual tourist experiences and subsequent satisfaction behaviors. Using partial least squares structural equation modeling (PLS-SEM), findings from 188 tourists confirm the influence of uncontrollable, negative WOM on destination image. Yet an actual, positive experience negates these negative pre-trip influences. Tourism managers …

Do Water Safety Lessons Improve Water Safety Knowledge?, Michael J. Tipton, Joseph Muller, Cristian Abelairas Gomez, Jo Corbett

International Journal of Aquatic Research and Education

A person, usually a child or young adult, dies by drowning every 90 seconds around the planet. Most drowning prevention initiatives do not assess the efficacy of the intervention. In this study, thirteen- to fourteen-year-olds had their level of water safety knowledge (covering cold shock, rips and tides) assessed before, just after, and 3-6 months after one, 25-minute water safety lesson on these topics. We evaluated the knowledge gained and retained on water safety “awareness” (i.e., knowledge of risks) and “confidence” in terms of knowing what to do in an emergency. The results demonstrated that the lesson significantly increased water …

Covid-19 Pandemic On Youth Tourism, Kübra Asan

Journal of Mediterranean Tourism Research

The COVID-19 pandemic, which affected the entire world, has profoundly affected the tourism sector based on human mobility. However, it is estimated that the effects of the pandemic will be less in youth tourism. The study aims to explain the effects of the pandemic on the youth tourism market. In this context, a survey study was conducted in the InterRail Turkey Community/Unirail Group. The data collected by using the online survey technique were subjected to principal component analeymiş. After the analysis, it was seen that the effects of the pandemic on the tourism behavior of the participants can be explained …

Importance-Implementation Of Disability Management Practices In Hotels: The Moderating Effect Of Team Orientation, Zakaria Elkhwesky, Islam Elbayoumi Salem, Mona Barakat

Journal of Mediterranean Tourism Research

The purpose of this study is to examine the importance of disability management practices (DMPs) and the level of implementation from the viewpoint of food and beverage (F & B) managers, F & B entry-level employees, working in F & B departments, and human resources (HRs) managers in five-star hotels in Egypt. It also analyzed the moderating role of team orientation (TO) between the importance and the implementation of DMPs. Data were collected from 400 respondents. The association between the importance and the implementation of DMPs is significant, moderate, and positive. The results also exhibited that the correlation between the …

Wish You Were Here, Exhibit Brochure, Judy Kuhns, Stephen Ford

Rosen Library Exhibits

On display: August-December 2021

Featured items: Postcards from 1907-1915 during The Golden Age of Postcards, materials on loan from Special Collections, books from the Rosen Library Collection, and souvenirs. Primary Curators: Judy Kuhns and Stephen Ford

See more items from this exhibit

Wish You Were Here, Exhibit Sign, Judy Kuhns, Stephen Ford

Rosen Library Exhibits

On display: August-December 2021

Featured items: Postcards from 1907-1915 during The Golden Age of Postcards, materials on loan from Special Collections, books from the Rosen Library Collection, and souvenirs. Primary Curators: Judy Kuhns and Stephen Ford

See more items from this exhibit

Sullivan County Economy Improvements With Tourism, Katrina Babb

2021 Spring Reports (Sullivan)

Sullivan County and Sullivan, IN identified a need to increase tourism to the county and incorporated city limits. Seven students in ECON351 were tasked with performing SWOT analyses of Sullivan County’s tourism industry and providing recommendations to improve tourism. Three dimensions of tourism were analyzed: Eco-Tourism, Entertainment, and Historical/Heritage. Recommendations for improving tourism centered on these three dimensions and included expanding trails and facilities, improving social media accounts, preservation and educational opportunities, billboard usage, and more.

Prisma Statement And Thematic Analysis Framework In Hospitality And Tourism Research, Samuel Adeyinka-Ojo

University of South Florida (USF) M3 Publishing

This paper aims to explore the application of Preferred Reporting Items for Systematic and Meta-Analyses (PRISMA) checklists for advanced systematic reviews of literature and Thematic Analysis Framework (TAF) focusing on A-15 Point checklist for qualitative data analysis in hospitality and tourism research. There exists paucity of knowledge and extant literature work that are dedicated to highlight the application of PRISMA and TAF checklists. There are several studies that have presumably adopted PRISMA and TAF; however, most of these studies merely mentioned in their methodology section that these two checklists were adopted. This paper reviews previous studies that have adopted …