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Asesmen Transformasi Digital Galeri Nasional Indonesia, Desy Novita Sari, Luki Wijayanti 2023 Universitas Indonesia, Program Magister Ilmu Perpustakaan dan Informasi

Asesmen Transformasi Digital Galeri Nasional Indonesia, Desy Novita Sari, Luki Wijayanti

Jurnal Ilmu Informasi, Perpustakaan, dan Kearsipan

Digital transformation assessment has not received full attention and is still rarely carried out by art galleries/museums in Indonesia. Digital transformation research on library and information science (LIS) that covers GLAM's concept focuses more on libraries, archives, and museums, while art galleries are scarce, especially in Indonesia. This study aims to conduct a digital transformation assessment of art galleries, especially the National Gallery of Indonesia (Galnas). The research uses a quantitative method by applying a digital transformation framework questionnaire that had tested at 400 cultural institutions in Italy (including art galleries). This research measures the Digital Readiness Index (DRI) on …


Developing Research Culture Among Staff Under Conditions Of Organizational Change, Mariia Perelygina, Denise O'Leary 2023 Technological University Dublin

Developing Research Culture Among Staff Under Conditions Of Organizational Change, Mariia Perelygina, Denise O'Leary

Conference papers

This paper focuses on encouraging the growth of a research culture within a school of hospitality and tourism in one third-level institution in Ireland. The aim of the initiative is to increase engagement of staff members in impactful research, leading to benefits for individual staff members and a greater research profile for the school. Taking an action research approach, a plan of initiatives was designed and implemented to develop research culture. The paper examines the phenomenon of changing the organizational culture at the department level in a higher education institution undergoing a large amount of organisational change. The initiative is …


For More Dementia-Friendly Facilities In Tourism And Hospitality, Paola Ossola 2023 César Ritz Colleges Switzerland

For More Dementia-Friendly Facilities In Tourism And Hospitality, Paola Ossola

ICHRIE Research Reports

Some tourists – such as seniors, people with disabilities, pregnant women, obese people, people with allergies, etc. – might have physical, sensory, or cognitive disabilities that limit their tourism experiences. These tourists may require access accommodations. Nevertheless, only a small number of hotels and other hospitality facilities have been catering to these needs beyond the legal minimum so far. To address this gap, we recommend the implementation of sustainable practices for enhancing accessibility in hotels and other hospitality facilities that specifically focus on meeting the needs of senior tourists who may be living with dementia. For doing so, the first …


Rinehard, Catherine J. (Fa 1396), Manuscripts & Folklife Archives 2023 Western Kentucky University

Rinehard, Catherine J. (Fa 1396), Manuscripts & Folklife Archives

Folklife Archives Finding Aids

Finding aid and scan (Click on "Additional Files" below) for Folklife Archives Project 1396. “The Happy Family: Working as a Waitress at Park Mammoth Resort,” a project by WKU student Cathy Reinhard consisting of a paper and transcriptions of six taped interviews with Treva Nell Merideth, a member of the wait staff at the Park Mammoth Resort restaurant in Park City, Kentucky. Merideth talks about her job responsibilities, coworkers, interactions with customers, and some of her personal beliefs and superstitions. The project also discusses this restaurant as a workplace, its procedures, equipment and layout. Includes a glossary, dining leaflet and …


Road Maintenance Challenges: The Greatest Obstacle To Sustainable Development In South Sudan, Gai Chol Paul 2023 Charity and Empowerment Foundation

Road Maintenance Challenges: The Greatest Obstacle To Sustainable Development In South Sudan, Gai Chol Paul

Journal of Sustainable Social Impact

Road infrastructure plays a crucial role in the sustainable development of any nation. It connects communities, facilitates trade, and enables essential service delivery. However, road maintenance is one of the most significant challenges hindering sustainable development in South Sudan. The poor roads hinder economic growth, access to essential services, and social cohesion and are in dire need of repair and upkeep. Thus, I developed this qualitative multiple-case study to explore challenges that hinder road maintenance in South Sudan. I collected data through document review and semi-structured interviews with four road engineers, and then thematically analyzed the gathered data. Three themes …


Intellectual Capital In Hospitality And Tourism: A Critical Review And Future Research Agenda, Vladimir Dzenopoljac, Vladimir Senic, Thouraya Gherissi Labben, Hasan Evrim Arici, Mehmet ali Koseoglu 2023 Zayed University

Intellectual Capital In Hospitality And Tourism: A Critical Review And Future Research Agenda, Vladimir Dzenopoljac, Vladimir Senic, Thouraya Gherissi Labben, Hasan Evrim Arici, Mehmet Ali Koseoglu

All Works

Purpose The purpose of this research is to provide a critical review of the intellectual capital (IC) research in hospitality and tourism (HT) literature. Design/methodology/approach This study uses 141 research papers published on IC in HT between 2003 and 2021 to offer the findings of a systematic review of publications that cover the issue of IC as a holistic concept, rather than just a component of it, within the sector. Findings The progress on the topic is addressed. The authors' findings also reveal the related research productivity, main themes compared to other service sectors and methodologies applied in the knowledge …


How Can Aesthetic Value And Travel Inspiration Lead To Audience’S Intention To Share Short-Form Travel Videos? A Fuzzy-Set Qualitative Comparative Analysis Study, Chaowu Xie, Xue Fang, Jun Yu, Songshan Huang 2023 Edith Cowan University

How Can Aesthetic Value And Travel Inspiration Lead To Audience’S Intention To Share Short-Form Travel Videos? A Fuzzy-Set Qualitative Comparative Analysis Study, Chaowu Xie, Xue Fang, Jun Yu, Songshan Huang

Research outputs 2022 to 2026

Based on aesthetics and inspiration perspectives, this study applied fuzzy-set qualitative comparative analysis to investigate the configurations of aesthetic and travel inspiration variables that lead to audience’s intention to share SfTV. The study identified six configurations between the four aesthetic value constructs and the two travel inspiration constructs explaining audience’s sharing intention, which can be further summarized into four typical modes: ‘destination reputation-inspiration’, ‘presenter physical beauty-inspiration’, ‘video aesthetics-inspiration’ and ‘presenter physical beauty-video aesthetics-inspiration’. The study emphasized the key role of travel inspiration, as it always presents as the core condition in each configuration, while obvious substitution can be found with …


Textbook Tasks For Social Change: Instantiation Of Development Debates And Interposition Of Pedagogical Interventions In Media Literacy Education, John N. Ponsaran 2023 University of the Philippines Manila

Textbook Tasks For Social Change: Instantiation Of Development Debates And Interposition Of Pedagogical Interventions In Media Literacy Education, John N. Ponsaran

Journal of Sustainable Social Impact

As materialization of their discursive stance as instructional communicators and media producers, textbook authors instantiate various development debates as well as interpose a wide range of pedagogical interventions for critical reflection and adoption by learners. This qualitative study sought to situate these development debates and the counterpart pedagogical interventions within the context of textbook task design as an application and embodiment of social justice communication. The development debates serve as the proposed contexts for media text analyses, reflective exercises, case studies, and media production, among others. Correspondingly, the interposition of interventions allows students to make sense of and act upon …


Civilian Oversight Of Police Through The Lens Of Polarities Of Democracy, Joseph A. McMillan, Jacqueline D. Smith, William J. Benet 2023 Walden University

Civilian Oversight Of Police Through The Lens Of Polarities Of Democracy, Joseph A. Mcmillan, Jacqueline D. Smith, William J. Benet

Journal of Sustainable Social Impact

Following the murder of George Floyd, the U.S. Congress called upon the National Organization for Black Law Enforcement Executives (NOBLE) to play a role in the reimagining of policing in America, including a transformation of policing from a warrior to a guardian mentality. In turn, NOBLE partnered with the Institute for Polarities of Democracy (the Institute) to conduct an analysis of the 21st Century Policing Report (the Report), which focused on addressing a myriad of issues that challenged the relationship between the police and communities. The Report determined there were six “pillars” necessary for effective policing in America, including (1) …


Tourist Emotion-Learning Nexus: A Case Of Sertar, China, Zhicheng Yu, Keyi Guo, Songshan Huang, Zhiyong Li, Yumei Du, Meng Yu 2023 Edith Cowan University

Tourist Emotion-Learning Nexus: A Case Of Sertar, China, Zhicheng Yu, Keyi Guo, Songshan Huang, Zhiyong Li, Yumei Du, Meng Yu

Research outputs 2022 to 2026

This paper discusses the nexus between tourists' emotions and learning at a religious site, Sertar, in China. Based on Kolb's learning cycle, this qualitative study proposes a conceptual framework regarding the connections between tourist attraction stimuli, tourist emotions, and tourist learning outcomes. The findings reveal that tourists have experienced mixed and intense emotions and obtained valuable learning outcomes, including changes in attitudes toward life, changes in attitudes toward others, changes in values and beliefs, and cross-cultural awareness. Tourist emotions play a vital role in triggering reflection and further generating transformative learning. Negative emotions could also result in positive learning and …


The Effect Of Risk Message Framing On Tourist Safety Behavior: A Heuristic-Systematic Model Perspective, Chaowu Xie, Lingling Fan, Jiangchi Zhang, Songshan Huang 2023 Edith Cowan University

The Effect Of Risk Message Framing On Tourist Safety Behavior: A Heuristic-Systematic Model Perspective, Chaowu Xie, Lingling Fan, Jiangchi Zhang, Songshan Huang

Research outputs 2022 to 2026

This research examined the effect of pandemic risk message framing (amplifying vs. attenuating) on tourists' safety behavior from the perspective of heuristic-systematic information processing, as well as the roles of ontological security threat and public opinion climate of risk in moderating such effect. The results of two experiments showed that risk message framing had significant effects on tourists' heuristic processing and systematic processing, and systematic processing mediated the effect of risk message framing on tourists' safety behavior. Furthermore, ontological security threat and public opinion climate of risk strengthened tourists' heuristic processing of risk message; they also moderated the mediation effect …


Impact Of Perceived Environmental Restorativeness On Tourists’ Pro-Environmental Behavior: Examining The Mediation Of Place Attachment And The Moderation Of Ecocentrism, Bin Zhou, Luting Wang, Songshan Huang, Qihao Xiong 2023 Edith Cowan University

Impact Of Perceived Environmental Restorativeness On Tourists’ Pro-Environmental Behavior: Examining The Mediation Of Place Attachment And The Moderation Of Ecocentrism, Bin Zhou, Luting Wang, Songshan Huang, Qihao Xiong

Research outputs 2022 to 2026

Guided by attention restoration theory and stimulus-organism-response (S-O-R) theory, we developed an integrated model to investigate the impact of perceived environmental restoration on forest park visitors' pro-environmental behavior through the mediation of place attachment. We further tested the moderating role of eco-centrism to provide theoretical and practical implications for the sustainability of tourism destinations and positive human-nature interactions. Using a sample of 504 visitors to a national forest park in China, our study indicated all three dimensions of environmental restorative perception (compatibility, extent, and away) positively influenced place attachment. Place attachment promoted pro-environmental behavior. Place attachment was an important mediator …


Review Of: Pandemics, Disasters, Sustainability, Tourism: An Examination Of Impact On And Resilience In Caribbean Small Island Developing States, Andrew Halliday 2023 University of Prince Edward Island, Canada

Review Of: Pandemics, Disasters, Sustainability, Tourism: An Examination Of Impact On And Resilience In Caribbean Small Island Developing States, Andrew Halliday

International Journal of Islands Research

Review of: Bethell-Bennett, I., Rolle, S.A., Minnis, J. and Okumus, F. (Eds.) (2022) Pandemics, Disasters, Sustainability, Tourism: An Examination of Impact on and Resilience in Caribbean Small Island Developing States. 265 pp. Emerald Publishing Limited, Bingley. ISBN: 978-1- 80382-107-8.


Keywords In Unesco Websites: The Role Of Image In Destination Marketing, Ninfa Pagano 2023 University of Palermo

Keywords In Unesco Websites: The Role Of Image In Destination Marketing, Ninfa Pagano

International Journal of Islands Research

Online communication plays a vital role in tourist image formation and travel choices in the digital era. In this way, institutional communication performs a central role in tourism, influencing the market through text and keywords choice on websites. This study aims to analyse online communication by focusing on tourism discourse, i.e. English language as a specialised and promotional discourse in tourism, with a special emphasis on Dann’s rhetorical strategy of keywords. The present study explores the communication used in UNESCO websites and its contribution to tourist destination image formation through corpus-based Discourse Analysis. The focus on a selected number of …


Is Madeira Airport The Beginning Of A Tourism Experience On The Island?, Helena Viríssimo, Jorge Abrantes 2023 ESHTE

Is Madeira Airport The Beginning Of A Tourism Experience On The Island?, Helena Viríssimo, Jorge Abrantes

International Journal of Islands Research

Air transport is the main mode of transport used when traveling to the Autonomous Region of Madeira (ARM), Portugal. The airport and the entire airport infrastructure are essential for tourists to access the island. It is therefore important to assess their importance in the tourism development of the region and, to what extent, being the first and last experience with the destination, they impact the image and perception of passengers about the destination and their future desire to return. The present investigation, being exploratory, intends to evaluate the relationship between passenger satisfaction with airport services and its role in the …


Host Communities: The Foundation Of Regenerative Tourism, Marie Haley 2023 The Seventh Generation Tours, New Zealand

Host Communities: The Foundation Of Regenerative Tourism, Marie Haley

Journal of Sustainability and Resilience

Tourism is a human structure and cannot be equated to natural systems such as farming. While regenerative farming focuses on the health of the natural system starting with the soil, tourism is a human system and must focus on regenerating the human system. This paper argues that the foundation of tourism is the host community. If the host community is vibrant and healthy, dynamic and resilient and has appropriate political systems to manage tourism, tourism will have the social licence and will thrive. Tourism can then have upwardly cascading feedback mechanisms where the host community can restore the natural environment, …


The Sounds Of Travel: Video Ethnography In Multisensory Tourism Research, Francesc Fusté-Forné 2023 University of Girona, Spain

The Sounds Of Travel: Video Ethnography In Multisensory Tourism Research, Francesc Fusté-Forné

Journal of Sustainability and Resilience

While the analysis of the tourist experience often relies on the visual representations, recent research also increasingly calls for a multisensory understanding of tourism research. Soundscapes are an emerging type of tourism attraction that contributes to the protection and promotion of the sense of place. Departing from the use of video in ethnographic practice, this research notes illustrates the features of soundscapes in nature-based tourism research based on video auto-ethnography. Results show that the sounds of water, animals and gastronomy are evocative of people, places and practices in nature-based tourism experiences.


Evaluating Children's Menus In Theme Park Restaurants, Maria Fusté Forné 2023 Independent researcher

Evaluating Children's Menus In Theme Park Restaurants, Maria Fusté Forné

Journal of Sustainability and Resilience

Children who travel with their families eat in restaurants that usually offer special kid’s menus. The quality of those menus is often questioned and in the present context where children’s obesity and overweight are increasing, it is relevant to pay attention to the different environments where children eat. The present paper wants to analyse if specific restaurants menus in one of the most relevant theme park are healthy or unhealthy. Using a validated instrument to evaluate kids’ menu, restaurants in Disney Village (Disneyland Paris) are analysed. Results show that half of them are unhealthy and none of them are completely …


Climate Change Commitments And Challenges To Achieve Regenerative Tourism: A Case Of Aotearoa New Zealand, Asif Hussain 2023 Sustainability and Resilience Institute New Zealand

Climate Change Commitments And Challenges To Achieve Regenerative Tourism: A Case Of Aotearoa New Zealand, Asif Hussain

Journal of Sustainability and Resilience

New Zealand heavily relies on nature-based tourism for its popular "100% pure New Zealand" brand. However, the country faces challenges in mitigating greenhouse gas (GHG) emissions due to the significant contribution of long-haul destination. Despite various environmentally friendly initiatives, the primary obstacle to achieving low-carbon and regenerative tourism lies in the fact that tourists must fly to reach New Zealand. In terms of per-capita aviation emissions, New Zealand ranks sixth for international and fourth for domestic aviation emissions among other countries. The tourism sector in New Zealand is particularly vulnerable to natural disasters, with a 54% increase in vulnerability. This …


Giving Voice To Australia’S Professional Tour Guides: Perspectives Of Their Social Identity, Birgitta E. March Mrs, Kim Williams Dr, Caroline Winter Dr 2023 William Angliss Institute of TAFE

Giving Voice To Australia’S Professional Tour Guides: Perspectives Of Their Social Identity, Birgitta E. March Mrs, Kim Williams Dr, Caroline Winter Dr

International Journal of Tour Guiding and Visitor Attraction Research

Professional tour guides (PTGs) play an instrumental role in Australia’s tourism industry, however, there is little understanding of their perspectives regarding their challenges, expectations, belonging, and recognition. Anecdotal evidence suggests that they lack a voice and feel neglected within the tourism industry. This study adopted an interpretivist approach to capture the voices and perspectives of 19 Australian PTGs, through focus group discussions and one-on-one interviews. This qualitative study was seen through the lens of Tajfel’s Social Identity Theory (1974). A key finding is that the tour guides’ strong sense of belonging is the motivating factor to address the lack of …


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