Strategic Management Policy Commons^™

Aging Populations And Management: From The Editors, Carol T. Kulik, Susan Ryan, Sarah Harper, Gerard George

Research Collection Lee Kong Chian School Of Business

The human population is aging at a rate “without parallel in the history of humanity” (United Nations, Department of Economic and Social Affairs, Population Division, 2001: xxviii). The aging of the world population is driven by two trends. First, there has been a dramatic increase in life expectancy. In the United Kingdom, for example, 10 million people are over 65 years old (roughly, 1 in 6 individuals). The latest projections are for 5½ million more elderly people in 20 years' time, and the number will have nearly doubled to around 19 million (roughly, 1 in 4 individuals) by 2050 (Cracknell, …

The Antecedents And Effects Of Strategic Caring: A Cross-National Empirical Study, Thomas Weber

Theses and Dissertations in Business Administration

This study develops a new construct, strategic caring, defined as actions taken by top managers within stakeholder relationships to improve the well-being of both the stakeholders and the firm. This construct is based on a review of the multidisciplinary caring literature from which a definition of individual caring was developed through content analysis, and then subjected to conceptual inferences to the organizational level of analysis. Strategic caring focuses on a broad set of firm stakeholders, and this stakeholder orientation suggests that a firm can take actions to improve the well-being of these many stakeholder groups and perform as well as, …

Firm As A Coordination System: Evidence From Offshore Software Services, Kannan Srikanth, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

To examine what, if any, are the differences in how activities are coordinated within versus between firms, we conducted interviews with 32 project managers regarding 60 projects in the offshore software services industry. Uniquely, our projects were sampled along two dimensions: (1) colocation versus spatial distribution and (2) delivery by groups of individuals from a single firm versus from multiple firms. Our evidence suggests that in colocated projects, the same broad categories of coordination mechanisms are used both within and between firms. However, there is a qualitative difference in how geographically (i.e., spatially) distributed projects are coordinated within versus between …

Strategic Management Research: The Missing Linchpin In Developing Economy’S Context, Irfan Saleem

Business Review

Research is conducted to identify impact of adopting Strategic HRM on HR outcomes (i.e. job satisfaction and organizational commitment) and performance measures (i.e. organizational and, individual performance) in order to the fill empirical gap in developing economy’s context. Cased based survey approach has been adopted to retrieve the evidence from companies. Three organizations are studied in depth to identify the evidence about strategic role of HRM. Objectivism has been adopted to test ontological assumption whereas positivism has been incorporated to test the epistemological assumption to prove the nature of reality about Strategic HRM. Results depict that effective Strategic HRM adoption …

Nurturing High Performance Teams, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

HR can play a more proactive and critical role in identifying high performance teams, and help accelerate their growth through specific actions.

Are Public-Private Partnerships A Healthy Option? A Systematic Review., Jens K. Roehrich, Michael A. Lewis, Gerard George

Research Collection Lee Kong Chian School Of Business

Governments around the world, but especially in Europe, have increasingly used private sector involvement in developing, financing and providing public health infrastructure and service delivery through public–private partnerships (PPPs). Reasons for this uptake are manifold ranging from rising expenditures for refurbishing, maintaining and operating public assets, and increasing constraints on government budgets stifle, seeking innovation through private sector acumen and aiming for better risk management. Although PPPs have attracted practitioner and academic interest over the last two decades, there has been no attempt to integrate the general and health management literature to provide a holistic view of PPPs in healthcare …

Three Essays On The Enterprise Strategy For Multinational Firms, Veselina Plamenova Vracheva

Theses and Dissertations in Business Administration

The enterprise strategy (ES) of the firm is the overarching organizational strategy which reflects the firm's degree of integration with society. It asks, "What do we stand for?" Very little is known about the ES; however, it is an important construct which can deepen our understanding of the stakeholder management process and the firm's long-term performance. Unlike much previous ES research, this three-essay dissertation examines both the nature of and the antecedents for ES in a cross-national setting.

The introductory essay offers a conceptual model describing the organizational identity orientation effects on the multinational enterprise's (MNE) ES. Additionally, it shows …

Climate Change And Management: From The Editors, Jennifer Howard-Grenville, Simon J. Buckle, Brian J. Hoskins, Gerard George

Research Collection Lee Kong Chian School Of Business

Climate change is one of the greatest challenges we confront in the 21st century. On current trends, by the end of the century, the warming effect of our greenhouse gas emissions will have taken us far away from pre-industrial climatic conditions. In fact, our climate will be as different from pre-industrial conditions as it was when the Earth emerged from the last ice age some 20,000 years ago. In other words, just over 200 years of human and industrial activity will have wrought fundamental change to our climate system. The rise of organizations and industrialized production has set us on …

Agile Business Model Innovation, Adam J. Bock, Gerard George

Research Collection Lee Kong Chian School Of Business

Business model innovation (BMI) is risky, but when companies do it with agility, they thrive. This article looks at how Return Path, the global leader in email marketing, met the challenge of applying BMI successfully. The authors interviewed up to 700 CEOs to better understand BMI drivers.

The Business Of Beds: An Exploration Of Hotel And Hostel Business Strategy, Robert B. Bunda

Honors Scholar Theses

At their cores, hotels and hostels are similar in that they provide a place for travelers to stay. Despite this core similarity, the structures of the two industries are radically different. The hotel industry began in the Middle Ages and has given rise to massive multinational companies, many managing more than four thousand hotels. In stark contrast, the hostel industry began in 1909 and is mostly comprised of independently owned and operated guesthouses, with the largest global chain comprising of less than twenty properties. This study first defines the hotel and hostel industries and examines the different experiences they offer …

An Oreo With Chinese Characteristics, Srinivas K. Reddy

Research Collection Lee Kong Chian School Of Business

In late 2005, Shawn Warren, head of biscuits, Asia Pacific for Kraft, was in desperate need of a quick turnaround strategy. Oreo, after nearly 10 years in the China market was facing the imminent disaster of being completely pulled from the shelves. Local retail channels, along with company headquarters near Chicago, had finally grown impatient of the iconic product's lacklustre sales. When Warren described the turnaround in March 2012, he said, "The first step to solving a problem is to admit you have one. We are committed to have this brand and put resources behind it."

The Impact Of Consumer Product Package Quality On Consumption Satisfaction, Brand Perceptions, Consumer Investment And Behavior, Jeffrey S. Hess Phd, Jay Singh, Lynn E. Metcalf, Jeffrey Danes Phd

Journal of Applied Packaging Research

Consumer product packaging can serve a critical role in the consumption experience, but marketing and packaging science researchers focus primarily on pre and post-consumption aspects of consumer product containers. Exhaustive research into packing ergonomics, logistics, safety, sustainability and promotional features are common across marketing and packaging disciplines, but research isolating the role of a packaging in consumption satisfaction and enduring consumer-brand relationships is rare. In addition to an undervalued role in product satisfaction, functional isolation between marketing and packaging scientists limits packaging’s overall impact on the bottom line.

This research examines the role of bottle quality in bottled-water consumption satisfaction …

Crisis Management: A Qualitative Study Of Extreme Event Leadership, Charles A. Casto

Dissertations, Theses and Capstone Projects

Several extreme events are examined in this dissertation to better understand the implications of such events for expanding the existing knowledge of crisis leadership. Through interviews with leaders that had direct leadership roles in extreme events such as the Fukushima nuclear reactor explosions, Deepwater Horizon oilrig explosion, and Super Storm Sandy, in addition to national leadership, e.g. White House Situation Room, an in-depth, cross-case analysis of leadership in extreme crises is presented. Previous literature concludes that the abilities of leaders are second only to the cause of the event itself in determining the outcome of a disaster but due to …

The Changing Role Of Ancillary Health Care Service Providers: An Evaluation Of Health Diagnostic Laboratory, Inc., Steven M. Thompson, Stephen Varvel, Szilard Voros, Dawn Thiselton, Shahrzad Grami, Ralph M. Turner, John Barron

Management Faculty Publications

In an effort to reduce cost and improve quality, health care payers have enacted a number of incentives to motivate providers to focus their efforts on achieving better clinical outcomes and reducing the prevalence and progression of disease. In response to these incentives, providers are entering into new arrangements such as accountable care organizations and patient-centered medical homes to redesign delivery processes and achieve quality and cost objectives. This article reports the results of a study designed to evaluate the impact on cost and quality of care resulting from services provided by Health Diagnostic Laboratory, Inc., a clinical laboratory with …

Big Data And Management: From The Editors, Gerard George, Martine R. Haas, Alex Pentland

Research Collection Lee Kong Chian School Of Business

Big data is everywhere. In recent years, there has been an increasing emphasis on big data, business analytics, and "smart" living and work environments. Though these conversations are predominantly practice driven, organizations are exploring how large-volume data can usefully be deployed to create and capture value for individuals, businesses, communities, and governments (McKinsey Global Institute, 2011). Whether it is machine learning and web analytics to predict individual action, consumer choice, search behavior, traffic patterns, or disease outbreaks, big data is fast becoming a tool that not only analyzes patterns, but can also provide the predictive likelihood of an event.

Friends And Foes: The Dynamics Of Dual Social Structures, Maxim Sytch, Adam Tatarynowicz

Research Collection Lee Kong Chian School Of Business

This paper investigates the evolutionary dynamics of a dual social structure encompassing collaboration and conflict among corporate actors. We apply and advance structural balance theory to examine the formation of balanced and unbalanced dyadic and triadic structures, and to explore how these dynamics aggregate to shape the emergence of a global network. Our findings are threefold. First, we find that existing collaborative or conflictual relationships between two companies engender future relationships of the same type, but crowd out relationships of the different type. This results in (a) an increased likelihood of the formation of balanced (uniplex) relationships that combine multiple …

Sentimental Drivers Of Social Entrepreneurship: A Study Of China's Guangcai (Glorious) Program, Daphne W. Yiu, William P. Wan, Frank W. Ng, Xing Chen, Jun Su

Research Collection Lee Kong Chian School Of Business

Social entrepreneurship plays an important role in local development in emerging economies, but scholars have paid little attention to this emerging phenomenon. Under the theory of moral sentiments, we posit that some entrepreneurs are altruistically motivated to promote a morally effective economic system by engaging in social entrepreneurial activities. Focusing on China's Guangcai (Glorious) Program, a social entrepreneurship program initiated by China's private entrepreneurs to combat poverty and contribute to regional development, we find that private entrepreneurs are motivated to participate in such programs if they have more past distressing experiences, including limited educational opportunities, unemployment experience, rural poverty experience, …

The Appropriateness Of Different Modes Of Strategy From A Product-Market Perspective, Tilottama G. Chowdhury, Sreedhar Madhavaram, S. Ratneshwar, Rhetta Standifer

Business Faculty Publications

Strategy-making is an important yet complex task. The present research examines the issue of strategy mode, that is, the manner or style in which strategy is determined in an organization. Prior researchers have proposed various typologies for strategy modes. However, research into which strategy modes are appropriate to what kinds of firm situations and contexts has been limited. Specifically, there has been no research that explores strategy modes from a marketing environment perspective. Given that research at the intersection of marketing and management disciplines has often produced mutually beneficial, rich insights, we approach strategy modes from a product-market perspective and …

Rethinking Management Scholarship: From The Editors, Gerard George

Research Collection Lee Kong Chian School Of Business

Rethinking management scholarship is perhaps a tad bit bold as an opening statement for the 20th editorial team of the Academy of Management Journal, but it does capture the spirit and aspiration of the incoming team. It is not that this team intends to recast decades of cumulative knowledge, but instead the goal is to experiment on what we as an Academy collectively consider as good empirical research and the way in which we examine or present management scholarship. Our proposal is not quite as drastic as it might sound; perhaps what is new is how we plan to articulate …

The Power Of The Weak, Martin Gargiulo, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Weak organizational actors can overcome the consequences of their dependence by securing the control of valuable resources or by embedding dependence relationships into social networks. While these strategies may not eliminate the underlying dependence, they can curtail the ability or the willingness of the stronger party to use power. Embedding strategies, however, can also have unintended consequences. Because the network structures that confer power to the weak are inherently more stable, they can persist beyond the point of being beneficial, trapping weak actors into unsuitable network structures. The power of the weak can thus become the weakness of the strong.