Organizational Behavior and Theory Commons^™

Noise: A Flaw In Human Judgment. [Book Review], Michael Cohen

School of Public Service Faculty Publications

No abstract provided.

Feeling Depleted? If English Is Not Your First Language, You Might Be Experiencing Stereotype Threat, Mingang K. Geiger

Graduate Theses, Dissertations, and Problem Reports (ETD)

An estimated 67.3 million people are nonnative English speakers in the U.S. Research has shown that nonnative English speakers are often perceived to be less competent in communication, less intelligent, and less reliable in English-speaking environments, regardless of their actual capability. Given that English is a common tool for business communication, the nonnative English speaker stigma is likely to be particularly salient in the workplace. For example, empirical research evidence has shown that nonnative English speakers are less likely to be hired or promoted to managerial positions and are more likely to fail to receive funding for their business due …

Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi

Walden Dissertations and Doctoral Studies

Research has shown that the leadership of a business can significantly impact employee performance, with dissatisfied employees performing at a lower level, potentially causing disruption and costs to the business. Several studies have documented the importance of small businesses to the economy in the United States, with small businesses constituting over half of all jobs. This correlational quantitative research study aimed to explore the relationship between the transformational leadership style of the managers of Virginia small businesses and job satisfaction and job performance. The theoretical frameworks used were self-determination theory and transformational leadership. This research examined how transformational leadership wkas …

Employees’ Perceptions Of Talent Development During A Digital Transformation, Lakesha Lake Edwards

Walden Dissertations and Doctoral Studies

As organizations transition to new digital technologies, talent development approaches are needed to help employees develop their digital skills. The purpose of this qualitative multiple case study was to explore the experiences of employees in a talent development program to understand talent development practices of building the digital skills of communication, problem-solving, and critical thinking of employees during the implementation of new digital technologies in the organization. The resource-based view was the conceptual framework. Data were collected from ten participants from three organizations, using interviews and questionnaires. The thematic data analysis resulted in three findings: (a) the digital skill of …

The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster

Walden Dissertations and Doctoral Studies

Cliques are a naturally occurring phenomenon and have been demonstrated to have adverse outcomes. Workplace cliques can lead to negative behaviors that affect organizational effectiveness. Although the effects of cliques have been studied extensively, a deeper understanding is needed by managers of the experiences of employees identifying as belonging outside of workplace cliques. The research question of this transcendental phenomenological study focused on the lived experiences of employees identifying as belonging outside of workplace cliques formed within their organization’s culture. Using convenience sampling, 15 people who identified as having worked in a situation where there was a clique agreed to …

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …

The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to examine gender-diversity training content and design and their effect on employees perceived organizational justice. A total of 205 employees specializing in science, technology, engineering, mathematics, and finance (STEM&F) participated in this study. A quantitative quasi-experimental study design occurred with a baseline, posttraining, and 2-month final follow-up. A mixed ANOVA was run to test for mean differences for Colquitt’s Organizational Justice Scale (COJS) overall and subscale scores. Baseline, posttraining, and final scores were compared by intervention and control group. There was a statistically significant interaction within intervention between time and groups (F(2,406) = …

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …

Constructively Deviant: Examining The Positive Employee Consequences Of Pro-Social Rule Breaking, Su Kyung (Irene) Kim

Theses and Dissertations (Comprehensive)

Conceptualized as a form of constructive deviance, pro-social rule breaking (PSRB) refers to employees’ intentional violation of a formal organizational policy, regulation, or prohibition with the primary intention of promoting the welfare of organization or one of its stakeholders. The extant research primarily focused on the antecedents of PSRB, and research on the consequences of the behavior is limited. In my dissertation, I adopt a combination of correlational and experimental designs to examine various employee outcomes of PSRB, including employee well-being and behavioral outcomes, as well as evaluative outcomes rated by others. The first manuscript focuses on rule breaking for …

Employee Perceptions Related To Specific Work Processes Within The Crime Control Model Known As The Stratified Model, Robert William Steinkraus

Theses and Dissertations

The purpose of this study was to measure employee perceptions of satisfaction as they relate to specific work processes and products within the Stratified Model. The Stratified Model is a crime-reduction model that was developed and gradually implemented first within the Port St. Lucie Police Department between 2004-2011. The full implementation of this crime-reduction model occurred in 2012. The Port St. Lucie Police department has since achieved greater reductions of the overall crime rate than other cities in Florida consisting of similar populations. In 2019, Port St. Lucie had the 7th largest population in Florida.

Currently, it is unknown how …

Personal Goal Setting Behavior And Professional Outlooks Of Academic Library Employees, Leo Lo, Amelia Anderson

STEMPS Faculty Publications

Studies indicate correlations between personal goal-setting behaviors, performance and attitude in professional roles. An online study was developed and conducted in 2016 with academic library employees to better understand the goal-setting behavior of library employees in a particular context, via setting New Year’s resolutions, which is defined as "a decision to do something or to behave in a certain manner". Results show that nearly half (49.6 percent) of all respondents set New Year’s resolutions in 2016. Goals related to health and fitness topped the list of goals that were set, followed by occupational goals. Of those who felt unclear about …

Emotional Dissonance And Exhaustion Among Library Professionals During Covid-19, Mubashir Majid Baba

Library Philosophy and Practice (e-journal)

The COVID-19 pandemic is having a dramatic impact on societies and economies around the world. The virus is affecting millions of lives worldwide, not only physically but also emotionally in the form of panic attacks, obsessional behavior, anxiety, stress and fear. Library professionals are also exposed to coronavirus disease 2019 (COVID-19) and are facing high levels of stress and anxiety. The aim of this exploratory study was to analyze the association between emotional dissonance and emotional exhaustion among library professionals during COVID-19 and to study the impact of demographics on the variables under study. The data collected were analyzed using …

A Seat At The Table: A Phenomenological Study Of The Gap In African American/Black Women With Nonprofit Executive Leadership Roles, Angela J. Griffin

Educational and Organizational Learning and Leadership Dissertations

The purpose of this study was to explore the lived experiences of African American/Black women leaders in the nonprofit business sector in the Pacific Northwest. The intent was to understand how their experiences of inequitable opportunities in the workplace prohibited them from attaining and retaining executive leadership roles. A qualitative, transcendental phenomenological approach was used to explore the career pathway trajectory for African American/Black women in the nonprofit sector, to capture the essence of their experiences navigating inequities along the leadership pipeline. To examine their experiences, critical race theory and social cognitive career theory provided a multifaceted viewpoint of African …

The Effects Of Moral Personality, Moral Identity, Ethical Ideology, And Justice Perceptions On Workplace Deviance: A Moderated-Mediation Study, S. Blair Franklin

Theses and Dissertations

The agility, productivity, and financial success of companies depends largely on the quality of their human capital. Employee misbehaviors targeting the organization and individual colleagues leads to poor performance, bad attitudes, and an eroding corporate culture. While hundreds of studies have examined independent effects of moral personality, moral identity, ethical ideology, and organizational justice perceptions on workplace behavior, this is the first offering a moderated-mediation model to collectively explain deviant workplace behavior. The goals of this study were twofold. First, it sought to provide a more comprehensive understanding of how moral and ethical traits combine with state-based perceptions of organizational …

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void

Walden Dissertations and Doctoral Studies

AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …

Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner

Walden Dissertations and Doctoral Studies

AbstractResearchers have documented a variety of challenges that worker-owned cooperatives experience as a result of poor management. Most cooperative literature is focused on agriculture economics and cooperative organizations in other countries. The lack of attention in the social science literature on worker cooperatives in the United States reflects a need for further exploration of this business model. Accordingly, this qualitative case study was conducted to explore mismatches in organizational value between the organization and the employee–owners. The goal was to gather the perceptions of employee–owners and managerial personnel that could be leveraged to increase member commitment for a successful worker-owned …

Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot

Walden Dissertations and Doctoral Studies

High work-related stress negatively impacts workers’ health and productivity in the Nigerian petroleum industry. Supervisors in the Nigerian petroleum industry who lack strategies to reduce work-related stress significantly lose worker health and organizational productivity. Grounded in person-environment fit theory, the purpose of this qualitative multiple case study was to explore strategies Nigerian petroleum industry supervisors use to manage work-related stress. Participants were six supervisors who have successfully used strategies to reduce work-related stress in the Nigerian petroleum industry. Data were collected from semistructured interviews and internal company documents relevant to reducing work-related stress and analyzed using thematic analysis. Three major …

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …

Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt

Walden Dissertations and Doctoral Studies

AbstractOrganizational leaders in the United States are encountering significant human capital challenges with the major demographic shift in the U.S. workforce. Critical to addressing these challenges and workplace success is the hiring, retention, and management of knowledge workers, which necessitates the integration of these practices into existing human intellectual capital management (HICM) strategies. This research addressed the need for an understanding of human resource managers’ experiences of the integration of these practices and strategies. The purpose of this qualitative, hermeneutic, phenomenological study was to explore the lived experiences of a purposive sample of 16 human resource managers specific to their …