Organizational Behavior and Theory Commons^™

Developing The Competencies Of Interactional Justice, Kevin Farmer, Steven I. Meisel

Organization Management Journal

Grounded in social exchange theory, interpersonal and informational justice (collectively “IJ”) reflect the degree to which people affected by organizational decision makers perceive that they have been treated in a dignified and informative manner. Empirical research shows that IJ is positively correlated with myriad beneficial organizational outcomes (e.g., performance, job satisfaction and trust in authority figures) and negatively correlated with several noxious ones (e.g., withdrawal, negative reaction to decisions). The presence of IJ is an important mitigating factor in accepting negative organizational outcomes. In addition, the negative impact of injustice on an individual’s self-esteem can have profound implications for relationships …

Management As A Contextual Practice: The Need To Blend Science, Skills And Practical Wisdom, Jon Billsberry, Andreas Birnik

Organization Management Journal

This paper contributes to the debate regarding whether or not management is, or should become, a profession. Using the principles of dialectic logic, arguments for the thesis that management is a profession and the antithesis that management is more akin to an art or a craft are critically reviewed. Aristotle’s intellectual virtues episteme (science), techne (skills) and phronesis (practical wisdom) are introduced as a synthesis to this debate. Rather than characterizing management as a profession, it is argued that management is a contextual practice that requires a blend of all three intellectual virtues.

Innovation In The Early Church: Strengthening The Thesis, Michael E. Cafferky

Faculty Works

In his response to Oster’s article, Cafferky offers commendations for the points that Oster presents when considering the events described in Acts 10-11. Cafferky also explores what he believes is an implicit assumption in Oster’s article regarding applying organizational theory from the for-profit sector straight across into the nonprofit sector. Oster’s thesis might be strengthened if the literature from the world of organization theory applicable to nonprofits is considered. Finally, Cafferky attempts to strengthen Oster’s thesis by exploring the complexity of the identity and purpose that he believes the first century Jewish Christians carried with them as they evaluated the …

Eliciting The Principles Of Effective Lean Change Methods Through Research Cases And Authors’ Commentaries, Alvin Hwang

Organization Management Journal

No abstract provided.

An Integrative Model Of Emotional Intelligence: Emotional Ability As A Moderator Of The Mediated Relationship Of Emotional Quotient And Emotional Competence, Craig R. Seal, Adrianna Andrews-Brown

Organization Management Journal

The purpose of this paper is to propose a new theoretical and empirical model of emotional intelligence (EI) that incorporates the dominant paradigms in the field today – Bar-On (1988) emotional quotient (EQ), Mayer and Salovey (1990) emotional ability, and Goleman (1995) emotional competence – using a moderated-mediation framework. The paper proposes that emotional ability (potential capacity) has a moderating effect on the mediated relationship of EQ (preferred patterns) and emotional competence (actual behaviors) on performance outcomes. The proposal potentially resolves the content domain and nomological network concerns by incorporating the three paradigms into an integrative model of EI.

Impact Of Lean Practices On Printing Companies, Jenna Bodolay

Graphic Communication

The purpose of this study was to bring understanding to what Lean and sustainable practices are most efficient and popular within printing companies. The information and data collected provides insight into what companies are doing to be Lean. The data exhibits what Lean and sustainable techniques that provide positive effects for companies and identifies potential pitfalls for why companies have not been able to be productive with Lean strategies.

This study collected and analyzed data on Lean and sustainability efficiency through historical case studies and descriptive research surveys. Case studies in the printing industry were studied and compared on the …

Moderating Effect Of Knowledge Workers On Pay Satisfaction, Formal And Informal Organization Career Management With Affective Organization Commitment., Yong Jing Ren

Student Works (2010-2019)

Knowledge Workers (KW) are identified as the most important factor going into the 21st century, largely due to the elimination of national borders through globalization. Knowledge Workers are sought-after employees throughout the world that would play an important role towards the future of an organization. This coincides with Malaysian government’s effort to retain its KW work force while trying to attract Malaysian KW in other countries to return to the mother nation in the effort to move towards Vision 2020. A conceptual model exploring the effect of Pay Satisfaction, Formal and Informal Career Management towards Affective Organization Commitment is created …

Suitable Knowledge Management In Project Environment, Taya Polyaninova

Dissertations

Knowledge is becoming one of the main assets for organizations that want to improve their competitiveness in currently changing market. Knowledge comes from different sources within organizations, such as internal processes, projects, customers and stakeholder information. As markets and the way of doing things changes, many companies implement different projects to deal with those changes, which leads to accumulation of knowledge and information. Companies use Knowledge Management to create, identify and distribute knowledge and experiences arising from projects within organisation. However, as projects are done to create unique deliverables and they are never the same, there is a difficulty in …

Pro-Creativity Leadership: An Exploratory Study On The Mediating Role Of Intrinsic Motivation, Gilbert Tan, Wei Nurn Chong

Research Collection Lee Kong Chian School Of Business

Many scholars believe in the critical role leaders play in fostering creativity at the workplace (e.g. Amabile, 1998; Amabile, Conti, Coon, Lazenby, & Herron, 1996; Jung, 2000-2001; Mumford & Gustafson, 1988). Leaders have been described to occupy a boundary role position in organizations (Katz & Kahn, 1978) where they are tasked with influencing subordinate behavior in order to attain organizational goals (Fleishman, 1973; Mumford, 1986). As such, they are in the position to influence subordinate behavior considerably, including subordinates’ creative behavior. Yet to date, not much research has been done on the effect of leadership on employee creativity (Jung, 2000-2001; …

Spirituality At Work And Organizational Citizenship Behavior: A Replication Study In Taiwan, Gilbert Tan, Christine Kuo, Eugene Zhen Yao Geh

Research Collection Lee Kong Chian School Of Business

Interest in Management, Spirituality and Religion (MSR) research has surged over the last decade. However, most of the studies are done in the Western context. Tan and Geh’s (2009) is an exception. In Tan and Geh’s study, they provided a theoretical model linking spirituality at work with organizational citizenship behavior (OCB) through organizational commitment as the mediator and tested it empirically. The findings of the study, though exploratory, were interesting. They affirmed the effectiveness of affective commitment as a mediator between spirituality at work and OCB. Normative commitment, however, was not as effective. Their findings also show that continuance commitment …

Replacing Workplace Leadership With Political Expediency, Mark Daniel Leonhardt

Masters Theses & Specialist Projects

The study examines the adherence to principled leadership styles by persons in position of authority and develops a method to determine the extent to which those people deviate from principled leadership practices for purpose of political expediency. Two fortune 500 companies, three smaller local companies and select Western Kentucky University faculty were surveyed using the MACH V Attitude Inventory for determining Machiavellian tendencies via an online survey site. An examination and evaluation of survey results yielded a surpirsingly consistent neutral score, but no indication of Machiavellian tendencies within the respondent group.

Determining The Relationship And Influence Organizational Culture Has On Organizational Trust, Mindy S. Genetzky-Haugen

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The present research examines the influence of organizational culture on organizational trust. Leaders in the present and future will try to create a culture of trust, but leaders who do not examine and understand their current culture will not be successful in changing their organizational culture. The study shows constructive behavioral norms are both predictors and influencers of trust. The results suggest that companies that want to create a culture of trust need to instill into their culture achievement, self-actualizing, humanistic-encouraging and affiliative behavioral norms. Leadership needs to make sure avoidance behaviors are reduced in order to create and instill …

Work Support, Work-Family Enrichment, Work Demand And Work Well-Being Among Chinese Employees : A Study Of Mediating And Moderating Processes, Shuwen Tang

Lingnan Theses

Work and family are the central and salient domains in one’s life. Juggling work and family life has become a challenge for many employees and families (Hammer et al., 2005). This study proposed a theoretical model in which work to family enrichment functioned as the mediator between work support (support from supervisor, co-workers and organization) and work well-being (job satisfaction and psychological health), and also examined whether work demand buffered the impact of work support on work well-being. The inclusion of work to family enrichment extends prior research on Job Demands – Resources model (Demerouti & Bakker, 2007), and allows …

Gathering Behavioral Samples Through A Computerized And Standardized Assessment Center Exercise Yes, It Is Possible, Filip Lievens, Etienne Van Keer, Ellen Volckaert

Research Collection Lee Kong Chian School Of Business

Although computerization and standardization might make assessment center (AC) exercises easier to administer and score, drawbacks are that most of such exercises have a static and multiple-choice format. This study reports on the development and initial validation of a computerized and standardized AC exercise that simulates key managerial tasks. This AC exercise capitalizes not only on the benefits of computerization and standardization (efficiency and cost savings) but at the same time aims to avoid their usual drawbacks (lower response fidelity and interactivity). The composite exercise score was significantly related to several criteria of interest and had incremental validity beyond cognitive …

Museum Collections Management Systems: One Size Does Not Fit All, Elana C. Carpinone

Seton Hall University Dissertations and Theses (ETDs)

Collections management software companies claim their product can be used for any type of collection or museum. While this is true to some extent, in actuality, they are better suited for some types of collections and do not cover the others as well. Particular collections management databases have aspects that are better suited for certain types of collections and an individual museum's needs. Each system's particular combination of features and characteristics may make it a better fit for some museums' needs and not for others. Recommendations for collections databases are constantly sought after on the American Association of Museum's Registrar's …

Hey That's Mine! The Nature Of Territorial Behavior In Organizations, Graham Brown, Sandra L. Robinson

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Lack Of Consensus Among Competency Ratings Of The Same Occupation: Noise Or Substance?, Filip Lievens, Juan I. Sanchez, Dave Bartram, Anna Brown

Research Collection Lee Kong Chian School Of Business

Although rating differences among incumbents of the same occupation have traditionally been viewed as error variance in the work analysis domain, such differences might often capture substantive discrepancies in how incumbents approach their work. This study draws from job crafting, creativity, and role theories to uncover situational factors (i.e., occupational activities, context, and complexity) related to differences among competency ratings of the same occupation. The sample consisted of 192 incumbents from 64 occupations. Results showed that 25% of the variance associated with differences in competency ratings of the same occupation was related to the complexity, the context, and primarily the …

Service Undone: A Grounded Theory Of Strategically Constructed Silos And Their Impact On Customer-Company Interactions From The Perspective Of Retail Employees, Kelley A. O'Reilly

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

This work elaborates the impacts of strategically constructed silos that are not byproducts of flagging cross-departmental cooperation or the cumulative effect of decades of decentralized command and control. Rather, these silos are strategically intended structures within organizations. Most significantly, the substantive theory of strategically constructed silos and their impact on customer service contributes to the field by illustrating the presence and consequence of silos occurring in suboptimal conditions. The existence of silos has implications that extend far beyond the retail area.

A key take-away from this research is that contrary to how most customer service processes are designed, not all …

Leadership And Innovation Program, Connie I. Reimers-Hild

Kimmel Education and Research Center: Presentations and White Papers

No abstract provided.

Constructing And Disrupting Ireland's Industrial Development Authority, Paul Donnelly

Articles

Actor-network theory is considered to have great potential for broadening and deepening our grasp of institutional work (LAWRENCE; SUDDABY, 2006). Given its focus on process, ANT offers a means to breathe life into the practices associated with institutionalization. With Callon’s (1986) four moments of translation as analytical lens, and with Ireland’s Industrial Development Authority as empirical example, I seek to address the concerns of Clegg and Machado da Silva (2009) by reconsidering “the role of agency, power, persistence and change in the process of institutionalization”.