Organizational Behavior and Theory Commons^™

Repairing An Organization’S Image In Times Of Crises: What Strategies To Use When?, Augustine Pang, Benjamin Meng-Keng Ho, Nuraini Malik

Research Collection Lee Kong Chian School Of Business

The image repair theory has been described as the “dominant paradigm for examining corporate communication in times of crises” (Dardis & Haigh, 2009, p. 101). While the theory, which posits five major strategies and 14 sub-strategies, has been applied extensively, a fundamental question remains: What strategies should be used when? Through meta-analysis of the image repair studies, we examine the persuasiveness/effectiveness in the use of different strategies. This study addresses the call by Haigh and Brubaker (2010) to conduct more studies to understand the use of strategies across different crisis types with a view to providing a template to equip …

Building Effective Business Relationships In China, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

China’s ways of doing business are becoming more Westernized. But non-Chinese executives still must work hard at building trust in relationships with their Chinese business partners.

Where I-O Psychology Should Really (Re)Start Its Investigation Of Intelligence Constructs And Their Measurement, Filip Lievens, Charlie L. Reeve

Research Collection Lee Kong Chian School Of Business

We believe that Scherbaum, Goldstein, Yusko, Ryan, and Hanges (2012) come up short in (a) their portrayal of the current understanding of the nature of intelligence as it exists in the science of mental abilities and (b) their treatment of the measurement of intelligence constructs. We argue that their view on the nature of intelligence is outdated and that measuring constructs within the domain of intelligence should not be equated only with the use of traditional cognitive ability tests as alternative workbased measures of intelligence constructs have emerged and are in dire need of empirical scrutiny.

Toward A Publics-Driven, Emotion-Based Conceptualization In Crisis Communication: Unearthing Dominant Emotions In Multi-Staged Testing Of The Integrated Crisis Mapping (Icm) Model, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

To better understand not only the minds, but also the hearts of key publics, we have developed a more systemic approach to understand the responses of audiences in crisis situations. The Integrated Crisis Mapping (ICM) model is based on a publics-based, emotion-driven perspective where the publics' responses to different crises are mapped on 2 continua, the organization's engagement in the crisis and primary publics' coping strategy. This multistage testing found evidence that anxiety was the default emotion that publics felt in crises. The subsequent emotions felt by the publics varied in different quadrants involving different crisis types. As far as …

Tracing The Path To ‘Tiger Hood’: Ireland’S Move From Protectionism To Outward-Looking Economic Development, Paul Donnelly

Articles

Up to very recently, Ireland was spoken of in very adulatory terms, to the point of being dubbed the ‘Celtic Tiger.’ However, the tiger is no more, having been consumed by a property-led boom, the collapse of which was compounded by the global financial crisis. Taking path dependence as lens, this paper looks at an early sequence of events that shaped the country’s path to ‘tiger hood’, i.e., the policy shift from protectionism to outward-looking economic development. From relatively contingent and unpredictable beginnings evolved an institutional matrix, with a clear focus on the global, that, ex ante, could not have …

Planning And Designing A Sustainable Volunteer Based Organization: The Putney Food Shelf, Annik Yvette Paul

Capstone Collection

There are many reasons why issues of food insecurity and hunger exist. Individuals, families, and households have various barriers to food security, often facing more than one at a time. Barriers include limited fixed incomes, minimum wage not equaling a livable wage, unemployment and underemployment, poverty, lack of personal transportation and/or access to public transportation, limited access to shopping areas (food deserts), and health and medical issues.

Considering the current statistics listed below, combined with the ever-increasing cost of food, more households will be struggling to meet their basic nutritional needs. Food insecurity and hunger is a problem faced by …

The Relationship Between Organizational Commmitment And Position In Postsecondary Education, Linda Brewer Keller

Dissertations

Organizational commitment has been linked to important employee behaviors and perceptions, including turnover, intent to turnover, absenteeism, and job satisfaction. In spite of its important outcomes, the formation of commitment is not well documented and research concerning antecedents has provided inconsistent results. Little of this research has involved the postsecondary education field and characteristics unique to it. This study investigated the relationship between employee position and organizational commitment in the postsecondary education setting. The model of organizational commitment utilized was the three-component concept developed by Meyer and Allen (1997) composed of affective, continuance, and normative commitment.

Research participants were 2,914 …

Designing An "Information-Experience" Using Creativity Science Theory And Tools, Stephanie Belhomme

Creativity and Change Leadership Graduate Student Master's Projects

An “information-experience” encapsulated by a technological/digital audio-visual tool presents data and potentially meaningful information to prompt actionable knowledge concerning: “unspoken creative process elements;” their profound impacts on both how well our “physiology of creativity” functions; but also on how well foundational creative thinking and behavioral prerequisites (energy, motivation, imagination, and ownership) are leveraged.

The product: 1) introduces the user to one component of the CPS (Creative Problem Solving) Facilitation Process - Exploring the Challenge; 2) features a content specific component which prompts exploration of the many correlations between societal, organizational / community, human physiological / behavioral data, and the direct …

Women In Leadership: Factors That Affect The Achievement Of Women In Higher Education Administration At Four-Year Public And Private Universities In Texas, Dawn Liguez

Theses & Dissertations

Women in Leadership: Factors that affect the Achievement of Women in Higher Education Administration At Four-Year Public and Private Universities in Texas

By: Dawn Marie Ramirez

Dissertation Chair, Absael Antelo, Ph.D.

University of the Incarnate Word, 2012

The purpose of this quantitative study was to examine the factors that affect women administrators in higher education at four-year public and private universities in Texas. By comparing private and public universities, the research provided an assessment of similarities and differences of the factors impacting achievement of women in higher education. This study surveyed (N = 288) female administrators in higher education, …

Out Of The Heart Springs The Communication Of Leadership, Jodi A. Kohut

Communication & Leadership Dissertations and Theses

This study is based on the philosophical and biblical notions that words are a sacred gift from God and should be used with care. This study is concerned with how a leader uses these words in the organizational context. Edification is presented as a performative speech act by connecting its intention, “to build” to the rhetorical functions of the locutionary, illocutionary, and perlocutionary acts. Using Sullivan’s (1988) foundation for extending these language functions to the organizational context, the author proposes that edifying language has functions across three dimensions: 1.) Perlocutionary, subordinate building properties 2.) Illocutionary, relationship building properties and 3.) …

A Conversation With Incoming Ala President, Maureen Sullivan, Leo S. Lo

Libraries Faculty & Staff Publications

The article focuses on a telephone conversation with American Library Association (ALA) President-Elect Maureen Sullivan. She discusses her previous work as president of the Library Leadership & Management Association (LLAMA). Sullivan emphasizes the importance of emotional intelligence in library leaders. Sullivan describes her projects as ALA president, including a civic engagement initiative and an ALA-wide leadership development program. She also her plan to work with the Sister Libraries program.

Lean Manufacturing Problem Solving Approach To Journal Access Issues, Linda Matula Schwartz Mde, Ahip, Cm, Kristine A. Petre Mls, Ahip, Cm

Department of Education

No abstract provided.

More Than Just The Mean: Moving To A Dynamic View Of The Performance-Based Compensation, Christopher M. Barnes, Jochen Reb, Dionysius Ang

Research Collection Lee Kong Chian School Of Business

Compensation decisions have important consequences for employees and organizations and affect factors such as retention, motivation, and recruitment. Past research has primarily focused on mean performance as a predictor of compensation, promoting the implicit assumption that alternative aspects of dynamic performance are not relevant. To address this gap in the literature, we examined the influence of dynamic performance characteristics on compensation decisions in the National Basketball Association (NBA). We predicted that, in addition to performance mean, performance trend and variability would also affect compensation decisions. Results revealed that performance mean and trend, but not variability, were significantly and positively related …

The Construct Development Of Spiritual Leadership, Emily Rachael Lean

Graduate Theses and Dissertations

Although the past decade has shown a growing interest in workplace spirituality in the leadership and organizational literature, research in the area of spiritual leadership, is still in its infancy. The goal of this study was to delineate the construct of spiritual leadership and to provide theoretical guidelines for future research. A conceptual definition of spiritual leadership is offered in addition to a list of behaviors relevant to a spiritual leader. This study was the first of its kind to take into account the knowledge and opinions of both academic and practitioner subject matter experts. Furthermore, with regard to developing …

Organizational Citizenship Behaviors In Higher Education: Examining The Relationships Between Behaviors And Performance Outcomes For Individuals And Institutions, Kevin Jimmy Rose

Graduate Theses and Dissertations

Organizational citizenship behaviors (OCBs) have been described as employee behaviors that are not required by job descriptions, are not formally rewarded, and contribute positively to the organization. Previous research has shown that OCBs are related to both individual and organizational performance. Given the importance of OCBs to individual and organizational effectiveness, the purpose for conducting the study was to describe OCBs in the higher education context, describe the relationships between OCBs and various aspects of faculty and staff performance, and explore the extent to which institutional leaders should be concerned with the OCBs of both faculty and professional staff. The …

Towards Interactive, Internet-Based Decision Aid For Vaccination Decisions: Better Information Alone Is Not Enough, Terry Connolly, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Vaccination decisions, as in choosing whether or not to immunize one's small child against specific diseases, are both psychologically and computationally complex. The psychological complexities have been extensively studied, often in the context of shaping convincing or persuasive messages that will encourage parents to vaccinate their children. The computational complexity of the decision has been less noted. However, even if the parent has access to neutral, accurate, credible information on vaccination risks and benefits, he or she can easily be overwhelmed by the task of combining this information into a well-reasoned decision. We argue here that the Internet, in addition …

Art And Space: Impacting The Workplace, Erin V. Mccool

Senior Honors Theses

Art in its various forms and applications has always been a part of the human experience. Art can be intrusive, thought provoking, or simply beautiful. Although art comes in many different styles and forms, art continues to capture our imagination. The purposes of this thesis are to discover how art affects human activity in the workplace as well as the qualities that make artwork in the workplace successful. Based on the findings of this study, artwork will be created for the Center for the Advancement of Faculty Excellence at Liberty University in order to create a lively, creative environment. By …

What Do They Really Mean? A Translation Guide For New Student Affairs Professionals, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Spring 2012 Issue Introduction: A New Publisher For Omj And An Issue Filled With Articles About Awareness And Change, William P. Ferris

Organization Management Journal

No abstract provided.

Adaptive Learning In Concept And Implementation, Steve Meisel

Organization Management Journal

No abstract provided.