Organizational Behavior and Theory Commons^™

Reflections On The Market-Oriented Theory In The Behaviour Of Real Organization, Michal Felcman

Atlantic Marketing Journal

This paper presents market-oriented marketing concept which is reflected in the case study describing the behaviour of existing organization. An initial theoretical section of the paper introduces the reader to the market-oriented theory throughout the literature review, which provides different scholastic approaches to this theory. The practical section focuses on the qualitative assessment of the real organization and its behaviour. It starts with the description of the organization itself and it is subsequently expanded into the assessment of the organization´s behaviour in the light of the market-oriented theory. The goal of this assessment is to present benefits and challenges which …

Change Required: Chinese Businesses In Singapore, Singapore Management University

Perspectives@SMU

Today, Chinese businesses play an important role in Singapore’s economy. They make up 99.3 per cent of all small and medium enterprises (SMEs) and employ 51 per cent of workers in the country, contributing 40 per cent of value add to the economy. However, the world economy has become more competitive and Chinese businesses in Singapore have been forced to look at modernizing and changing the way they do business.

Legal Considerations: Student Activities, Organizations & Greek Life, John Sanders

Parameters of Law in Student Affairs and Higher Education (CNS 670)

No abstract provided.

The Mediating Effects Of Job Engagement Between Spirituality At Work And Performance, Eileen Pei Shan Lai

Dissertations and Theses Collection (Open Access)

This research study explores the mediating role that work engagement plays between spirituality at work and performance. Spirituality at work is measured by four dimensions of meaningful work, having a sense of community, alignment with corporate values and having an inner life. Work engagement is recognized to comprise of physical, emotional and cognitive engagement (Kahn, 1990). Performance, on the other hand, refers to in-role behaviours, organizational citizenship behaviours – individuals ("OCB – I"), organizational citizenship behaviours – organizations ("OCB – O") and employee creativity.

My main contribution to the management, spirituality and religion (MSR) scholarship is the extension of the …

Toward A Theory Of Extended Contact: The Incentives And Opportunities For Bridging Across Network Communities, Maxim Sytch, Adam Tatarynowicz, Ranjay Gulati

Research Collection Lee Kong Chian School Of Business

This study investigates the determinants of bridging ties within networks of interconnected firms. Bridging ties are defined as nonredundant connections between firms located in different network communities. We highlight how firms can enter into these relationships because of the incentives and opportunities for action that are embedded in the existing network structure. Specifically, we propose that the dynamics of proximate network structures, which reflect firms' and their partners' direct connections, affect the formation of bridging ties by shaping the value-creation and value-distribution incentives for bridging. We also argue that the evolving global network structure affects firms' propensity to form bridging …

The Dual Basis For Subordinate's Perception Of Change, Anthony Senger

Professional Projects

Psychological research has shown that perception often works in a dual-basis in which a person examines a subject and weighs the subject against an ideal and non-ideal scale, independently. There have been few studies though, that have tried to apply this mechanism as a component of the dynamics involved in Leadership Studies, Organizational Behavior, or Change Management. If the mechanism is active in subordinates, then leaders can make better-informed decisions regarding their organizations, based on an understanding that reaction to both their actions and to changes that they enact are based not only on perceived ideal characteristics, but also non-ideal …

The Power Of One: Effects Of Ceo Duality On Compensation Committee Quality And Ceo Compensation, Cindy K. Harris, Carol C. Cirka, Eric Farris

Business and Economics Faculty Publications

This paper contributes to the corporate governance literature by focusing on how Chief Executive Officer (“CEO”) duality and compensation committee quality are related to CEO compensation in the period since passage of the Sarbanes Oxley Act (“SOX”). Unlike research prior to SOX that focused chiefly on committee members’ independence, we measure compensation committee quality in two ways. We consider the average number of board directorships held by compensation committee members as well as the proportion of committee members with prior or current CEO duality experience. We introduce the latter variable as a new measure of quality as it has not …

Shareholder Activism And Its Impact On Corporate Behavior; With Special Reference To Australian Ethical's Climate Advocacy Fund, Elias Springer

Independent Study Project (ISP) Collection

Given that the single driving force behind our current myopic markets is their pursuit of maximal profits, there is a dire need for increased shareholder activism to hold these corporations accountable for the social and environmental repercussions of their single-bottom line modus operandi. This study analyzes the effectiveness of shareholder activism as a tool for changing corporate behavior, and makes a more in-depth assessment of the extent to which Australian Ethical’s Climate Advocacy Fund impacts corporate behavior.

The data collected and analyzed from five interviews was used to supplement the data collected through literature review. Two interviews were conducted on …

Emotional Labor And Authentic Leadership, John E. Buckner V

Doctoral Dissertations

Organizational research has begun to once again focus on the importance of emotions in the workplace. In particular, the concept of emotional labor, the management of emotions at work to influence clients and customers, has recently received much attention. While research has addressed the impact of emotional labor on both employees and clients or customers, research has not examined emotional labor within the context of leadership.

Authentic leadership, an emerging construct in the study of leadership, is proposed to relate to emotional labor. Leaders' authentic behavior has been shown to positively impact followers, such as increasing trust in their leader …

“The Customer Is Always Right” Customer Service And Managerial Structures In Relation To Company Size On Main Road Rondebosch, Cape Town, Carlos Gausman

Independent Study Project (ISP) Collection

Customer service culture in Rondebosch, Cape Town will be studied in this paper. The relationship between customer service and management structures through operational models is explored. Customer Intimacy is the operational model used by the three cases studied – Pick n Pay, Lyra’s Café, and Zone Fitness. Business size and entrepreneurial influence play a role in the vested interest mangers and employees have concerning their work ethic (productivity, motivation, and efficiency) and company profit/personal income. Information was gathered through participant observation and interviews of branch managers, employees, and customers. Customer loyalty plays a larger role in maximizing profit than becoming …

Branding Lazos De Amor: Importance And Challenges Of Branding Small Non-Profits, The Journey Towards A Better Brand., Sugey Terrero

Capstone Collection

Branding is an integral journey that precedes, includes and surpasses any marketing and advertising effort; it entails an internal process of self-discovery, combined with the exportation (marketing) of organizational values through visual and tangible means (advertising). This capstone focused on the following questions: why is branding important for non-profits? What factors contribute to non-profits not focusing on branding? In addition, what strategies can small non-profits use to develop and manage their brand more effectively? The first question was explored through literature, while the second was explored both theoretically and empirically beginning with an analysis of why branding is a challenging …

Empresas Recuperadas, Elana Gold

Independent Study Project (ISP) Collection

Starting during the neoliberal economic policies of the 90’s and continuing through the crisis of 2001, over 200 abandoned or bankrupt factories have been recuperated by their workers to maintain their jobs and argentine industry. These factories, called empresas recuperadas, have an important role in providing economic alternatives to the typical exploitation of capitalism as nearly all are maintained as cooperatives where members share in the decision-making process and profits. Although they have their roots in the militant union history of Argentina, in many ways they have differentiated themselves from the typical worker struggle.

These factories have an interesting relationship …

Teaching A Man To Fish: Ngdos, Development Interventionism, And The Theory And Practice Of The Capacity Building Approach., Sa’Eed Husaini

Independent Study Project (ISP) Collection

The international development world has witnessed a marked increase in the presence and participation of transnational non-governmental development organizations (NGDOs) over the last two decades. This has in turn inspired much deliberation concerning what the appropriate roles and approaches for NGDOs in the development and poverty alleviation effort are. A large part of this discussion has been characterized by sustained criticism regarding NGDOs failure to engage with political processes in the developing world and the inability of most popular approaches to inspire empowerment for the marginalized and rely on their own agency towards achieving the improvement of their societies. Considering …

An Examination Of Middle Manager Innovation Behaviors And Institutional Factors Impact On Organizational Innovation In The Usa And Mexico, J. Lee Brown Iii

Theses and Dissertations in Business Administration

Several scholars have suggested mid-level management is an important factor that explains strategic outcomes (Wooldridge, Schmidt, & Floyd, 2008), but little research has investigated how this relationship actually works in multiple institutional environments. The resource-based view of the firm argues that competitive advantage is a function of resource heterogeneity and immobility (Barney, 1991) and the discretionary decisions made by managers about resource creation, development, and allocation (Amit & Shoemaker, 1993). These boundedly-rational managers (Simon, 1957) make these decisions facing an uncertain and complex internal and external environment. Thus, this dissertation extends the current research by developing and testing a new …

Associations, Movements, Dialogues, Social Problems And News: Voluntary Action And The Life Cycles Of The Third Sector, Roger A. Lohmann

Faculty & Staff Scholarship

This is one of two summation papers presented at the conclusion of the 2012 Queensland University conference on the third sector, looking to the future. The focus initially is on the concept of the social imaginary as offered by the Canadian social philosopher, Charles Taylor. Much of the previous conceptual and theoretical work in third sector studies during the past few decades has been focused on questions of the best ways to imagine the community and national social configurations of increasingly large numbers of nonprofit, voluntary and nongovernmental organizations. The concepts of nonprofit organization and nonprofit sector have been most …

Income Inequality, The Changing Nature Of Work And The Student Loan Crisis: Implications For Higher Education, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Nonprofit Administrators' Perceptions Of Time Use And Effective Time Management Strategies That Impact Organizational Success, Deborah Johnson-Blake

Faculty Dissertations

The purpose of this mixed methods study was to explore leaders’ perceptions of time use and the use of effective time management strategies. The study included five research questions and responses from 20 nonprofit administrators working within 33 technical college foundations across the state of Georgia. Respondents participated in follow-up interviews after completing the online Time Management Practices Inventory (TMPI) survey. The findings of the study revealed statistically significant relationships between TMPI scores and selected demographics. Findings revealed that leaders’ perception of time use, demographic characteristics, attitudes, and time management strategies were factors in implementing effective time management techniques to …

Individual Resistance To Change, Jeffrey C. Sandusky

Theses and Dissertations

This thesis examines individual resistance to change and concludes that it is a constantly evolving process with many contributing factors. Defining resistance to change is a challenge within its own right. To account for the actions involved in change resistance is an even more complex undertaking. In this research, resistance to change is examined and explained using the influences of goals, participation, leadership effectiveness, and communication. These factors are expressed as the composition of what makes an individual resist or accept a change. Each of the four elements of resistance to change are examined independently and then synthesized into a …

Alternative Approaches To Understanding Motivation And Leadership, Kristen Backhaus

Organization Management Journal

No abstract provided.

Impact Of Older-Worker-Friendly Organizational Policies On Retirement Attitudes And Planning, Jeremy Cochran, Kerri Anne Crowne, Caryl E. Carpenter

Organization Management Journal

This study develops and analyzes a model of the impact of older-worker-friendly (OWF) organizations’ policies on retirement, specifically attitudes toward retirement, preparation for retirement, and years to planned retirement age. This is particularly a timely topic as the Baby Boomer generation heads into retirement and organizations need to better understand the retirement intentions of this group. A model was developed and tested using linear regression, and results indicate that the hypothesized relationships are supported. Instituting certain OWF policies leads to older workers who are more prepared for retirement, and thus have more positive attitudes about retiring, which ultimately leads to …