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The Heart Of Social Networks: The Ripple Effect Of Emotional Abilities In Relational Well-Being, Virginie Lopez-Kidwell 2013 University of Kentucky

The Heart Of Social Networks: The Ripple Effect Of Emotional Abilities In Relational Well-Being, Virginie Lopez-Kidwell

Theses and Dissertations--Management

To better understand the effect of emotions on formal and informal interactions in the workplace, I focus on emotional dynamics, the exchange and experience of emotions occurring within repeated interpersonal interactions. Emotional Ability (EA; how individuals perceive, use, understand, and manage their own or others’ emotions) is a key component in emotional dynamics. Specifically, I focus on the role of EA on individuals’ choices of coworkers for gaining emotional support (the receipt of empathy, caring, trust, and concern), and in turn, their occupational well-being and task performance. In addition, I investigate the “ripple effects” of EA, how the EA of …


The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto 2013 Old Dominion University

The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to team performance in global virtual teams. We report on a study on global virtual teams involved on applied projects in industry. Team members differed in location and nationalities. This paper examines the relationships between goal commitment, planning and conflict. Data were collected from 34 teams in an international Master program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South America. Students were assigned to teams of size 3 and participated in 15-week project as …


Making Change Happen In The Middle (Approaches To Innovation For Library Middle Managers), Robert Farrell 2013 Lehman College, City University of New York

Making Change Happen In The Middle (Approaches To Innovation For Library Middle Managers), Robert Farrell

Publications and Research

This paper seeks to provide library managers with a theoretical framework for thinking about how change is effected by those in middle management positions. Starting from the principles that change takes place within socio-culturally bounded contexts and is most successful when approached indirectly, two scenarios characteristic of many situations requiring change middle managers commonly face are then put forward. Following each scenario, a possible solution or path towards change is advanced in order to provide the reader with models for putting into practice the theoretical ideas presented. A methodology that combines theoretical frameworks and practical scenarios is adopted in order …


Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling 2013 Butler University

Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling

Scholarship and Professional Work - Business

Knowledge sharing is a difficult task for most organizations, and there are many reasons for this. In this article, we propose that the nature of the knowledge shared and an individual's social network influence employees to find more value in person-to-person knowledge sharing, which could lead them to bypass the codified knowledge provided by a knowledge management system (KMS). We surveyed employees of a workman's compensation board in Canada and used social network analysis and hierarchical linear modeling to analyze the data. The results show that knowledge complexity and knowledge teachability increased the likelihood of finding value in person-to-person knowledge …


Workplace Gossip As A Way Of Coping With Occupational Stress, Urszula Kakar Maria 2013 University at Albany, State University of New York

Workplace Gossip As A Way Of Coping With Occupational Stress, Urszula Kakar Maria

Legacy Theses & Dissertations (2009 - 2024)

The goal of this study was to investigate the relationship between workplace gossip and occupation stress. Gossip has been recognized as a ubiquitous and influential, yet seriously under researched phenomenon in the workplace. It has been acknowledged that research on workplace gossip is of great value because it constitutes a big part of organizational communication, it serves important functions, and it has serious consequences for members and organization itself. The small number of studies may be in part explained by the lack of agreement among researchers on the definition of gossip.


The Impact Of Business Elite Cohesion On Public Policy Alternatives : A Comparative Examination Of Banking And Telecommunication Legislation In The 1930s And 1990s, Geoffrey Lee Wood 2013 University at Albany, State University of New York

The Impact Of Business Elite Cohesion On Public Policy Alternatives : A Comparative Examination Of Banking And Telecommunication Legislation In The 1930s And 1990s, Geoffrey Lee Wood

Legacy Theses & Dissertations (2009 - 2024)

ABSTRACT


Critical Mass On Campus : An Analysis Of Race/Ethnicity And Organizational Outcomes, Renee Overdyke 2013 University at Albany, State University of New York

Critical Mass On Campus : An Analysis Of Race/Ethnicity And Organizational Outcomes, Renee Overdyke

Legacy Theses & Dissertations (2009 - 2024)

The United States is an increasingly diverse society. The recent Supreme Court hearings on Affirmative Action have reiterated the need to study the impacts of changing demographics on organizations. Race-based policymaking fundamentally rests on a "diversity is good for the organization" philosophy, yet there is relatively little research that directly measures the institutional effects of racial/ethnic diversity. Diversity within organizations, also known as structural diversity or organizational heterogeneity, is overdue for a broader range of scholarly attention. Building on an organizational demography framework, this study investigates whether or not there are relationships between diversity and outcomes at higher education institutions …


The Effect Of Work And Family Role Stressors On The Well-Being Of Public Sector Employees In South Korea : Three Comparative Perspectives Of Gender, Role Domain, And Employment Sector, Geunpil Ryu 2013 University at Albany, State University of New York

The Effect Of Work And Family Role Stressors On The Well-Being Of Public Sector Employees In South Korea : Three Comparative Perspectives Of Gender, Role Domain, And Employment Sector, Geunpil Ryu

Legacy Theses & Dissertations (2009 - 2024)

This study aimed to address the main research question of how work and family role stressors effect employees' well-being. In particular, this study addressed four main research topics: (a) whether work and family role stressors are significantly associated with well-being indicators; (b) whether work and family role stressors are related differently to well-being for men and women; (c) whether work and family role stressors have cross-domain effects, and which domain has more predictive power to explain an individual's healthiness; and (d) whether any differences exist between private- and public-sector employees in the relationship between work and family role stressors and …


Emerging Capability Or Continuous Challenge? Relocating Knowledge Work And Managing Process Interfaces, Stephan Manning, Thomas Hutzschenreuter, Alexander Strathmann 2013 University of Massachusetts Boston

Emerging Capability Or Continuous Challenge? Relocating Knowledge Work And Managing Process Interfaces, Stephan Manning, Thomas Hutzschenreuter, Alexander Strathmann

Management and Marketing Faculty Publication Series

This study examines interface management as a dynamic organizational capability supporting an increasing global distribution of knowledge work, based on an in-depth case of an automotive supplier. We show how local responses to experiences of task and interface ambiguity following the relocation of R&D processes may lead to a shift of organizational attention from ex-ante process design to continuous process and interface management. Findings suggest that flexible interface manager positions and partnership structures across locations facilitate local experimentation with effective transfer and handling of ambiguous and partially tacit tasks. This enhances the firm’s capacity to distribute an increasing variety of …


Clan Capitalism, Graph Distance, And Other Issues, Florentin Smarandache, Victor Christianto 2013 University of New Mexico

Clan Capitalism, Graph Distance, And Other Issues, Florentin Smarandache, Victor Christianto

Branch Mathematics and Statistics Faculty and Staff Publications

This book consists of 6 papers focusing on social and economic issues. The topics covered include graph distance and optimal communication, migration in Jaipur, urbanization, clan capitalism, world population growth rate, and scientific inquiry. These papers were written in the period between 20092010. Hopefully the readers will find some new insights in this collection of papers.


Changes In Auditing: A Three Part Investigation, Denise R. Hanes 2013 Bentley University

Changes In Auditing: A Three Part Investigation, Denise R. Hanes

2013

This dissertation consists of three studies investigating changes in auditing. This abstract summarizes each study, including purpose, methodology, and findings.

The first study synthesizes the extant literature examining geographically distributed work arrangements in other disciplines such as management and social psychology. Focusing on communication and coordination, knowledge sharing, work design, and social identity in geographically distributed teams, I identify opportunities for future research to expand our understanding of how geographically distributing audit work impacts auditors, the audit process, and audit quality.

My second paper explores a key contributor to the success of geographically distributed work highlighted in my literature review: …


Climatequal® And Thinklets: Using Climatequal® With Group Support Systems To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey DeFrank, Nora Hillyer 2013 University of Nebraska at Omaha

Climatequal® And Thinklets: Using Climatequal® With Group Support Systems To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Publications

Objective – This article discusses a series of actions taken by the Criss Library at the University of Nebraska at Omaha to implement organizational change, using the ClimateQUAL® survey and facilitated discussions with ThinkTank™ group decision software. The library had experienced significant changes over a five-year period, with a renovation of the facility and three reorganizations resulting in a 50% staff turnover. Recognizing the strain that years of construction and personnel changes had placed on the organization, there was a desire to uncover the mood of the employees and reveal the issues behind low morale, uneasiness, and fear.

Methods – …


Positive Workplace Dynamics: A Qualitative Exploration Of Exceptional Performance In Community College Units, R. Michael Stapleton 2013 University of Kentucky

Positive Workplace Dynamics: A Qualitative Exploration Of Exceptional Performance In Community College Units, R. Michael Stapleton

Theses and Dissertations--Educational Policy Studies and Evaluation

In this companion dissertation findings are reported of applied case study research on four community college organizational units that consistently meet or exceed standard performance measures. Ample prior evidence confirmed that performance extended significantly beyond what might be explained by available tangible resources alone. The case study contexts are common in higher education in general: a) an external partnership, (b) an ad hoc team, (c) a traditional, cross-divisional service unit, and (d) a grant-funded student service unit.

Emerging positive organizational theory and research shows promise for revealing performance-influencing phenomena and behaviors that are not adequately represented in standard measures. Therefore, …


Social Networks, Individual Orientations, And Employee Innovation Outcomes: A Multi-Theoretical Perspective, Travis J. Grosser 2013 University of Kentucky

Social Networks, Individual Orientations, And Employee Innovation Outcomes: A Multi-Theoretical Perspective, Travis J. Grosser

Theses and Dissertations--Management

I examine individual innovation in organizations from a social network perspective. I employ two theoretical lenses to examine innovation outcomes in three separate empirical studies. First, I use a sociopolitical framework to examine how political skill and social network structure interact to predict successful innovation initiation and, ultimately, career success. I find that innovation initiation mediates the relationship between political skill and career success. Moreover, structural holes in employees’ social networks moderate the mediated relationship between political skill and career success such that the relationship is stronger for employees with many structural holes in their social network. Second, I use …


A Tale Of Two Envys: A Social Network Perspective On The Consequences Of Workplace Social Comparison, Christopher M. Sterling 2013 University of Kentucky

A Tale Of Two Envys: A Social Network Perspective On The Consequences Of Workplace Social Comparison, Christopher M. Sterling

Theses and Dissertations--Management

My dissertation examines how individuals respond to workplace social comparisons. I measure the explicit set of referent others that individuals compare themselves against in order to evaluate their own level of performance. I examine how the social context of these comparisons impact discretionary performance related behaviors by examining how an individual’s position within a social network and the structural characteristics of an individual’s reference group influences the experience of discrete emotions. Specifically, I examine how malicious envy and benign envy mediate the relationship between social comparison and workplace behavior in a field setting. Results indicate that social network structure plays …


Partnerships Between Hospitals And Community: A Qualitative Study On Collaboration For Spiritual Care In Healthcare, Angela E. Schmidt 2013 Grey Bruce Health Services

Partnerships Between Hospitals And Community: A Qualitative Study On Collaboration For Spiritual Care In Healthcare, Angela E. Schmidt

Theses and Dissertations (Comprehensive)

Partnerships between Hospitals and Community: A Qualitative Study on Collaboration for Spiritual Care in Healthcare

Abstract:

Hospital-Community Collaborative (HCC) arrangements for the provision of spiritual care have been brokered in certain Ontario hospitals with varying degrees of success. The current study investigated how a community based organization could effectively partner with a healthcare institution to ensure spiritual care support for hospital patients. It asked the question: What factors are essential to make a hospital-community collaboration function well as a model for the provision of spiritual care? Qualitative research was conducted with four hospital corporations with HCC partnerships to ascertain the …


Shut Up And Bill: Workplace Bullying Challenges For The Legal Profession, Maryam Omari, Megan Paull 2013 Edith Cowan University

Shut Up And Bill: Workplace Bullying Challenges For The Legal Profession, Maryam Omari, Megan Paull

Research outputs 2013

Competition, work intensification and requirements for efficiency are some of the hallmarks of the modern work environment. Pressures in such settings can result in stress caused by long work hours, a lack of work-life balance and interpersonal conflict. The legal profession is prone to negative impacts due to its highly competitive environment. This, coupled with established hierarchical structures, significant power imbalances and pressure to measure work input rather than output (billable hours), can create 'toxic' settings. This paper reports the findings of a study of dignity and respect in the legal profession. Results indicate that many of the issues arise …


The Organization Of Banking And Supervision, Introduction And Overview, Clas Wihlborg 2013 Chapman University

The Organization Of Banking And Supervision, Introduction And Overview, Clas Wihlborg

Business Faculty Articles and Research

"The focus of this Special Issue is on organizational reforms in the financial sector in the aftermath of the financial crisis 2007-2009 and the subsequent euro-zone crisis. In particular, the perception that many banks were too big and too complex to fail during the crisis, which led to very costly bailouts at tax-payers expense in several countries, has fueled a number of proposals to limit the size and the complexity of financial institutions, as well as proposals to reorganize public authorities responsible for supervision and crisis management."


An Exploration Of Determinants Of Organizational Commitment: Emphasis On The Relationship Between Organizational Democracy And Commitment, Boya Chen 2013 University of Kentucky

An Exploration Of Determinants Of Organizational Commitment: Emphasis On The Relationship Between Organizational Democracy And Commitment, Boya Chen

MPA/MPP/MPFM Capstone Projects

In public organizations, organizational commitment plays a significant role in determining both efficiency and efficacy of the organization. Organizational commitment is just like an invisible hand affecting the performance of staff. The degree of organizational commitment can also be a double-edged sword, by which performance outcomes can either be promoted dramatically or impaired greatly. The purpose of the paper is to examine the determinants of organizational commitment, especially the relationship between organizational commitment and organizational democracy.

From the literature review, I build a model including several variables. The dependent variable in my model is organizational commitment. Independent variables in my …


Reclaiming “Anthropology: The Forgotten Behavioral Science In Management History” – Commentaries, Fred Luthans, Ivana Milosevic, Beth A. Bechky, Edgar H. Schein, Susan Wright, Davydd J. Greenwood 2013 University of Nebraska-Lincoln

Reclaiming “Anthropology: The Forgotten Behavioral Science In Management History” – Commentaries, Fred Luthans, Ivana Milosevic, Beth A. Bechky, Edgar H. Schein, Susan Wright, Davydd J. Greenwood

Department of Management: Faculty Publications

Purpose – This collection of commentaries on the reprinted 1987 article by Nancy C. Morey and Fred Luthans, “Anthropology: the forgotten behavioral science in management history”, aims to reflect on the treatment of the history of anthropological work in organizational studies presented in the original article.

Design/methodology/approach – The essays are invited and peer-reviewed contributions from scholars in organizational studies and anthropology.

Findings – The scholars invited to comment on the original article have seen its value, and their contributions ground its content in contemporary issues and debates.

Originality/value – The original article was deemed “original” for its time (1987), …


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