Organizational Behavior and Theory Commons^™

Stop The Brain Drain: A Higher Education Collaborative Autoethnographic Change Study Using A Soft Systems Approach, Danny Darden, Angela Nunez, Stella Shen, Rob E. Carpenter, Ginger Vaughn, Tim Murphy

Student Posters

Knowledge loss is a common challenge within IHEs—highly educated and skilled individuals leave—often taking the knowledge to do their job well with them. Turnover in IHEs is currently at an all-time high. There is a strong correlation between knowledge management practices and organizational performance. This paper (in progress) explores this phenomenon using collaborative institutional ethnography, enabling a critical analysis of how power dynamics and uncertainty shape both individual experiences and broader workplace social structures. Participants include six IHE employees (in various IHE roles) from three separate universities in the eastern region of Texas. We aim to uncover the internal experiences …

Podcasting Towards Togetherness: Utilizing Podcasts To Improve Departmental Camaraderie And Well-Being, Michael Petrauskis, Colleen Gutman, Rosemarie Fernandez

Journal of Wellness

Introduction: Physician burnout is on the rise, and this is of particular concern in emergency medicine. Burnout is associated with medical errors, adverse events, poor professionalism, and litigation. A sense of community can build engagement and mitigate workplace stressors on well-being. Emergency physicians may have trouble connecting due to the nature of shift-work and various practice settings. Communication technology, and particularly podcasting, has the potential to help overcome these barriers and positively impact relatedness and well-being.

Approach: We developed an inward-facing podcast, “The ER Break Room” within the Department of Emergency Medicine at the University of Florida. Through the …

Leveraging Network Science For Customer Segmentation And Product Recommendation, Ali Nasirzonouzi

Northeast Journal of Complex Systems (NEJCS)

The rapid growth in e-commerce has forced the development and implementation of enhanced customer segmentation and recommendation systems, improving business results and improving customer experience. Traditional approaches, such as RFM analysis and clustering algorithms like K-means, are very helpful in many situations but usually fail to catch complex interdependencies among customers and products. This paper proposes a new approach using network science methodologies, a bipartite graph model, toward the advancement of customer segmentation and product recommendation. It implements a bipartite graph of customers and products using the "Online Retail II" dataset and proceeds with community detection, segmenting customers into unique …

Remembering The Titans: A Cinematic Pedagogy For Enhancing Understanding And Improving Performance In Tuckman's Stages Of Group Development In Management Education, David S. Fowler, Jon Musgrave, David F. Zinn

International Journal for Business Education

This study examines the effectiveness of using multimedia, specifically Remember the Titans, to teach Bruce Tuckman’s Group Development stages in undergraduate management education. The research investigates whether integrating film-based pedagogy enhances student comprehension and academic performance compared to traditional lecture methods. Using a quasi-experimental design, data were collected over six semesters from undergraduate business students (N = 459) at a private liberal arts university. The study compared pre- and post-implementation cohorts, employing a structured writing assignment as an assessment tool. A quantitative analysis, including independent samples t-tests, revealed a statistically significant improvement in student performance (p = 0.039) after implementing …

Experiences Of Minority Workers: A Three-Study Dissertation Evaluating Recruitment And Workplace Experiences For Minority Workers, Jennifer Saucedo

Dissertations and Theses

Through a series of three manuscripts, the dissertation explores the experiences of minority groups across different points of the employee life cycle. As minority employees often face a negative set of unique stressors inside and outside of work, this series of papers attempt to further our understanding of minority experiences during the organizational stages of recruitment and retention. The first manuscript tests the effects of recruitment material on pre-hire applicant outcomes for minorities by integrating literature on realistic job previews (RJPs) and diversity recruitment. The experimental study finds that leader diversity testimonials that provide a mix of positive and negative …

Are Positive And Negative Leader Humor Two Different Coins? A Meta-Analysis, Xiaohong Xu, Richard Hayes, Lixin Jiang, William P. Jimenez

Psychology Faculty Publications

Scholars disagree on the distinction between positive and negative leader humor, which may hinder the integration and advancement of the leader humor literature. Thus, we meta-analyzed the correlation between positive and negative leader humor, as well as their shared nomological networks (k = 161; follower N = 45,759; leader N = 7,820). Our meta-analysis indicates that (1) there is a very small but significant correlation between positive and negative leader humor (ρ = -.07); (2) positive and negative leader humor have differential relationships with most antecedents (e.g., positive affectivity) and outcomes (e.g., innovation and citizenship behavior); (3) positive affect …

Exploring Leadership In Physical Therapy: How Clarity, Connection, And Communication Influence Team Engagement, Burnout, And Achieving Organizational Objectives, Jason Collin

Dissertations

Purpose: The purpose of this mixed methods study was to identify and describe how highly effective PT leaders use the three competencies of HPTs (clarity, connection, and communication) to increase engagement, prevent burnout, and achieve organizational objectives. The second purpose of this study was to determine the degree of importance that highly effective PT leaders perceive the three HPTE core competencies impact their leadership for creating HPTs.

Methodology: The mixed methods study identified and described eight PT leaders’ perceptions of how they use clarity, connection, and communication to build and sustain HPTs. PT leaders were selected through purposive and snowball …

Synchronizing Work And Teaching Practices With The Spatial Dna Of Distributed Work And Learning, Manju Aishwarya Adikesavan

Dissertations, Theses, and Capstone Projects

Phygitality, the seamless and synergistic integration of physical and digital realms, is an indispensable and irrevocable part of contemporary office-based work. Phygitality facilitates spatially and temporally distributed or multi-local working where employees work from diverse locations such as their home, office, and third places at any time of day or night. It also makes nonterritorial working at temporary workspaces accessed on a session-by-session basis possible.

This dissertation examines how phygital, multi-local, and nonterritorial working reshape individual and group work behaviors, organizational spatial practices, work-centric settings, non-work-centric settings, neighborhoods, cities, and regions. The Spatial DNA of Distributed Work encapsulates a conceptual …

A Head-To-Head Comparison Of Situational Judgment Tests And Assessment Centers For Measuring And Predicting The Same Performance Dimensions, Iman Shakeri, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To date, a limited set of studies have compared the criterion-related validity of low-fidelity (SJT) versus high-fidelity (AC) simulations for predicting job performance. Unfortunately, these studies validated these simulations through the overall assessment rating (OAR) instead of on the basis of specific dimensions. Given SJTs and ACs were compared that measured different dimensions, our understanding of the relative and comparative validity of these assessment approaches in measuring the same set of dimensions is still limited. Therefore, this study aims to conduct a head-to-head comparison of the criterion-related validity of the AC and the SJT (and their incremental validity) while keeping …

Retirement And Organizations: Advocating Organizational Responsibility For Retirement In Practice And Scholarship, Valerie Caines, Gokhan Ertug, Prashant Bordia, Deidra J. Schleicher

Research Collection Lee Kong Chian School Of Business

In this editorial we discuss organizations’ role in the process of retirement. We argue that organizations have abdicated their moral obligation to older workers, thereby negatively impacting older workers’ wellbeing and their successful transition to retirement. We also note that organizational studies scholars have not paid adequate attention to that negligence, or its alternatives. We suggest that, among other reasons, this oversight can be a result of the comparatively privileged socioeconomic positions of faculty in business schools vis-à-vis older workers in many other occupations, as well as to a discord between traditional human capital and human resource management theories and …

Does Felt Obligation Or Gratitude Better Explain The Relationship Between Perceived Organizational Support And Outcomes?, Robert Eisenberger, Xueqi Wen, Dianhan Zheng, Jia Yu, Zihan Liu, Jing Zhang, Lei Wang, Tae-Yeol Kim, Sara Krivacek, Thomas J. Zagenczyk, Min-Kyu Joo, Salar Mesdaghinia, Deog-Ro Lee, Tae-Hyun Kim

Research Collection Lee Kong Chian School Of Business

The employee-organization relationship (EOR) is a key component of organizational behavior. Researchers have consistently shown that employees who perceive that they are supported by their organizations (favorable EORs) tend to have positive attitudes and behave in a manner that helps the organization to reach its goals. For many years, the reciprocity norm (e.g. felt obligation) has been a widely accepted explanation for the EOR. Yet, despite calls to explore additional pathways, little work has examined other mediating mechanisms between favorable EORs and outcomes. We draw on the affect theory of social exchange to argue for the mediating effects of gratitude, …

Organizational Readiness As A Predictor Of Successful Trauma-Informed Change Within Child Welfare Agencies, Jennette Allen-Mccombs

Journal of Human Services: Training, Research, and Practice

The literature is replete with calls to reform the child welfare system (Dettlaff et al., 2020; Lindell et al., 2020; McTavish et al., 2018). Five child welfare organizations in one northeastern state in the U.S. participated in a pilot program to implement trauma-informed organizational change (TOC). This study explored the extent to which child welfare agencies demonstrated readiness to adopt change. The researcher used a directed content analysis approach to analyze previously collected staff meeting minutes, consultant notes, and other TOC-related documents collected during implementation. Findings support Armenakis et al.'s (2000) organizational readiness for change theory, which suggests that increased …

Coevolution Of Soes And The Chinese Economy: The Roles Of Soe Heterogeneity From The Institutional, Strategic, And Organizational Perspectives, Kenneth G. Huang, Runtian Jing, Jun Xia, Man Zhang, Weiguo Zhong, David Zhu

Research Collection Lee Kong Chian School Of Business

State-owned enterprises (SOEs) in China play a critical role in national economic development and the country's positioning on the global stage. Chinese SOEs have undergone substantial transformations from traditional government-run entities to a variety of corporate forms exhibiting different levels of state involvement. Despite their substantial influence, the internal diversity of SOEs – from wholly state-owned to mixed-ownership – has not been thoroughly examined. This paper provides an overview of SOEs' critical roles in the Chinese economy, the relationship between SOEs and privately owned enterprises (POEs), and the challenges of SOEs in different stages of Chinese economic development. It then …

It's Just A Game! Effects Of Fantasy In A Storified Test On Applicant Reactions, Marie L. Ohlms, Klaus G. Melchers, Filip Lievens

Research Collection Lee Kong Chian School Of Business

There is increasing attention to storification of assessments (i.e., embedding a storyline into a non-storified assessment) in research and practice and to gamified and game-based assessment in general. However, there is a surprising lack of agreement and of recommendations regarding what level of fantasy of the storyline one should choose for the storification from the perspective of applicant reactions. A distinction is typically made between fantasy (e.g., fighting aliens) and realistic (e.g., workday simulations) storylines, with both choices having their advantages and disadvantages. In this study, a sample of 195 participants was shown either a storified realistic test, a storified …

When Leaders Self-Sacrifice In Times Of Crisis: The Roles Of Employee Emotional Suppression And Leader Coping Strategies, Xingyu Wang, Xueqi Wen, Zihan Liu, Yixing Lisa Gao, Juan M. Madera

Research Collection Lee Kong Chian School Of Business

While literature articulates the relevance of self-sacrificial leadership to crisis situations, little attention has been paid to employees’ attitudinal and behavioral responses to self-sacrificial leadership. This is a particularly salient gap in the scholarship, given the decisions leaders must make to address challenges in the hospitality industry (e.g., the COVID-19 pandemic). Drawing on conservation of resources theory, this pair of field and experimental studies examines how individual differences in employee emotional suppression and leader coping strategy moderate the impacts of self-sacrificial leadership on employee perceptions of leader effectiveness. By sampling U.S. hospitality employees, the studies reveal that leaders who display …

Exploring The Dynamics Of Volitional Personality Change: A Psychoeducational Intervention Study With Young Adults Transitioning To The Workforce, Erica Baranski, Ramona L. Martinez, Zihan Liu, Kevin Hoff

Research Collection Lee Kong Chian School Of Business

College graduates transitioning to the workforce completed a 13-week, light, psychoeducation intervention designed to increase volitional personality change motivation via weekly email newsletters. Contrary to expectations, the intervention did not significantly enhance overall change motivation or consistently inspire desired trait change goals following the study period or after 6 or 10 months. However, participants in the intervention group did report increased desire to change emotional stability at specific points during the study. These findings underscore the limitations of this particular psychoeducational intervention approach and help to fill in the boundary conditions of when and how personality change is possible. Additionally, …

Leadership Practices For High-Performing Teams: Insights From Senior Military General Officers And Flag Officers, Kimberly Mitchell

Dissertations

Purpose: The purpose of this mixed methods study was to identify and describe how senior military general officers and flag officers (GOFOs) used the three competencies of high-performance teams (HPTs; clarity, connection, and communication) to achieve objectives in their organizations. The second purpose of this study was to determine the degree of importance that senior military GOFOs perceived the three high-performance team effect (HPTE) core competencies impacted their leadership for creating HPTs.

Methodology: This mixed methods study identified and described nine senior military officers’ perceptions of strategies to lead HPTs while focusing on the three core competencies: clarity, connection, and …

Leadership Coaching And The “Mad Major”, Ray Forbes

All Faculty and Staff Scholarship

Interested in gaining some valuable lessons for leaders and leadership coaches to add to your repertoire? Want to further express your curiosity and explore the opportunity to learn more about leadership and leadership coaching from a very unusual, non-academic and very iconoclastic source? If so, this article may be for you. This commentary is essentially the abbreviated story of a single-minded, highly dedicated leader’s lifelong quest to bring needed change to a very large narrow-minded bureaucratic organization. It will briefly explore the strategy-infused approach of one of the most controversial and little known figures in modern military history. This individual …

Collaborating For Inclusion: Awareness And Understanding In Action At Six-String Biotech, Danny Lackey, Richard Jonsen

Rohrer College of Business Departmental Research

It was early summer 2020. The Breonna Taylor and George Floyd murders were front of mind across the United States. People were flooding the streets of cities large and small, demanding an end to racist policies and actions embedded in the United States’ social fabric. At Six-String Biotech, ten employees of color went to company executives with their concerns about inclusion and equity inside their organization and the need for change. This case tells how Six-String Biotech responded to these employees, engaged in difficult internal conversations, and began a change process to create a more diverse, inclusive, and equitable organizational …

Institutional Liquidity Costs, Internalized Retail Trade Imbalances, And The Cross Section Of Stock Returns, Yashar H. Barardehi, Dan Bernhardt, Zhi Da, Mitch Warachka

Business Faculty Articles and Research

Order flow segmentation prevents direct interactions between U.S. retail and institutional investors. Using the imbalance in observable internalized retail trades, we show wholesalers use retail flow to provide liquidity to institutional investors, especially when liquidity is scarce. Our institutional liquidity cost () measures average absolute retail trade imbalances, positing that institutions holding stocks with greater such averages more often resort to the expensive wholesaler-provided liquidity. is correlated with expected institutional price impacts. Unlike existing illiquidity measures, has economically meaningful relations with institutional holding horizons and yields annualized liquidity premia of 2.7%–3.2% post-2010, even after excluding microcap stocks.