Leadership Strategies For Enhancing Employee Engagement,
2018
Walden University
Leadership Strategies For Enhancing Employee Engagement, Ada Vanessa Bradley
Walden Dissertations and Doctoral Studies
In the food manufacturing industry, employee engagement is critical to the survival of organizations because engaged employees increase productivity, profitability, and sustainability. Using the transformational leadership theory, the purpose of this single case study was to explore strategies that leaders in the food-manufacturing industry in the northeastern region of the United States use to engage employees. Participants were purposefully selected based upon their experience implementing effective employee engagement strategies. Data were collected through face-to-face semistructured interviews with 7 food manufacturing leaders and the review of organizational documents on employee engagement. Data were analyzed using inductive coding of phrases, word frequency …
Strategies To Attract And Retain Customers For U.S. Private Country Clubs,
2018
Walden University
Strategies To Attract And Retain Customers For U.S. Private Country Clubs, Lisa Marie Burnside
Walden Dissertations and Doctoral Studies
The decline in the number of customers in the private country club (PCC) industry in the United States is causing a reduction of revenues, which inhibits the sustainability of the clubs. The purpose of this multiple case study was to explore marketing innovation strategies (MIS) that Arizona PCC managers used to attract and retain customers successfully. Relationship marketing theory was the conceptual framework; key constructs of the theory include customer loyalty, service quality, experience satisfaction, trust, and communication. The study explored successful MIS that PCC managers have used to attract and retain customers to prevent closure. Participants consisted of 1 …
Leadership Strategies To Reduce Employees' Occupational Stress,
2018
Walden University
Leadership Strategies To Reduce Employees' Occupational Stress, Ransford George Davidson
Walden Dissertations and Doctoral Studies
Job-related aspects of the work environment, such as work pressure, workload, leadership, and management support cause occupational stress and increase costs to organizations. Grounded in the job demands-resources model theory, the purpose of this single case study was to explore strategies some bank managers use to reduce employees' occupational stress. The interview process included 5 managers employed at a bank in the Caribbean who successfully implemented strategies that reduced employees' occupational stress. The data collection and analysis process involved face-to-face, semistructured interviews and analysis of organizational documentation. Using the exploratory approach in data analysis, data were systematically integrated, evaluated, and …
Supply Chain Management Strategies In The Manufacturing Industry,
2018
Walden University
Supply Chain Management Strategies In The Manufacturing Industry, Marcia S. Falks
Walden Dissertations and Doctoral Studies
Inefficient supply chains result in unsold inventory and unfilled customer orders, posing a significant risk to company profitability and consumer satisfaction. The purpose of this single case study was to explore strategies supply chain managers in the manufacturing industry used to match the level of unsold inventory in the supply chain with customer demand consistently. Porter's value chain provided the conceptual framework for the study. A sample of 5 experienced supply chain managers from a global manufacturing company headquartered in the midwestern United States participated in semistructured interviews. Each participant provided company supply chain documentation for triangulation. Data analysis followed …
Organizing To Support Wounded, Ill, And Injured Marine Veterans,
2018
Walden University
Organizing To Support Wounded, Ill, And Injured Marine Veterans, Thomas Allan Gorry
Walden Dissertations and Doctoral Studies
As the major combat operations in Iraq and Afghanistan fade from headline news, the effect remains a national concern for the 2.6 million post-9/11 veterans. Their hardships form the basis for this qualitative case study, which analyzed the organizational change effort at the Wounded Warrior Regiment (WWR). This organization, specifically formed by the U.S. Marine Corps, instituted the necessary programs to meet the needs of Marine wounded warriors. However, the needs of these warriors are different now, and the WWR must adapt to remain relevant. The transformative change model presented by Anderson and Anderson formed the conceptual framework for this …
Online Marketing Strategies For Increasing Sales Revenues Of Small Retail Businesses,
2018
Walden University
Online Marketing Strategies For Increasing Sales Revenues Of Small Retail Businesses, Asia R. Lockett
Walden Dissertations and Doctoral Studies
Small retail business leaders use online marketing to connect with consumers and the community. The purpose of this qualitative multiple case study was to explore the strategies some small retail business leaders use to implement online marketing to increase sales. Data were collected from 4 small retail business owners who successfully used strategies to implement online marketing in California. The conceptual framework for this study was Rogers's diffusion of innovation theory. Data collection techniques and sources were semistructured, face-to-face interviews, and review of public business documents, company websites, social media websites, and analytical tools. A thematic analysis of the data …
Cultural Backgrounds And Leadership Styles In The Virtual Work Environment,
2018
Walden University
Cultural Backgrounds And Leadership Styles In The Virtual Work Environment, June Reid
Walden Dissertations and Doctoral Studies
The introduction of the virtual work environment has resulted in the creation of a new work structure where interaction between employees and leaders occurs through technological innovations such as teleconferencing, emails, and text messages. The absence of physical workspace has also created a diverse work environment with people from various cultural backgrounds working together as virtual teams. Existing studies have been conducted on leadership styles and culture in the traditional work environment, but few empirical studies have been conducted on leadership styles and culture in the virtual work environment. The purpose of this quantitative, nonexperimental survey study was to identify …
A Grounded Theory Of Millennials Job-Hopping,
2018
Walden University
A Grounded Theory Of Millennials Job-Hopping, Deborah L. Rivers
Walden Dissertations and Doctoral Studies
Corporations are finding it challenging to attract and retain the top talented Millennials. Their frequent job-hopping is costing the U.S. economy $30.5 billion annually despite corporations' best efforts to retain them. The central research question concerns the decision-making process that Millennials use to decide whether to job-hop or stay with an organization. The purpose of this qualitative study was to develop a theory that explains the Millennials' process for deciding whether to job-hop or stay with an organization. The conceptual framework for this grounded theory research is generational theory, Herzberg's hygiene and motivational factors, and psychological contract theory. The data …
Effective Strategies For Venture Capital Evaluations Of Organizations' Drug Development Capabilities,
2018
Walden University
Effective Strategies For Venture Capital Evaluations Of Organizations' Drug Development Capabilities, Roslyn Chand
Walden Dissertations and Doctoral Studies
Undercapitalization is a major impediment for the growth and survival of Canadian life sciences firms. Proficient management teams are the 'sine qua non' criteria in the venture capital decision-making processes. The purpose of this multicase study was to explore strategies successful venture capitalists use to improve their evaluation processes of life sciences management teams' drug development capabilities. The conceptual framework for this study was based on business process management. The purposeful sample consisted of 10 venture capitalists located in the United States and Canada who had expertise evaluating life sciences management teams. The data were triangulated from semistructured interviews, annual …
Private Sector Defense Contractor Management Strategies For Contract Fulfillment,
2018
Walden University
Private Sector Defense Contractor Management Strategies For Contract Fulfillment, Rachel Stallworth
Walden Dissertations and Doctoral Studies
Private sector U.S. defense contractors failing to meet contract objectives experience lower profitability, pay costly penalties, and risk survivability. Using the theory of contracts, the purpose of this multiple case study was to the explore strategies that some leaders of U.S. defense contracting businesses use to meet all the contract terms with the U.S. Department of Defense. Data were collected from 5 leaders of private sector defense contracting companies in northwest Florida through face-to-face, semistructured interviews and through a review of operations manuals, quality assurance policy manuals, and archived U.S. Department of Defense contracts. During data analysis using Yin's 5-step …
Virtual Worker Perceptions Of Retention In The Financial Services Industry,
2018
Walden University
Virtual Worker Perceptions Of Retention In The Financial Services Industry, Shelly Zaldivar
Walden Dissertations and Doctoral Studies
As the need for cost-efficient, talented teams continues to grow, leaders often consider the use of globally dispersed teams, also defined as virtual teams. Despite the apparent benefits, the unique needs of virtual team members are often overlooked in general leadership, change management, and retention discussions. Leaders need to understand contributing factors to the attrition of virtual workers. The foundation for this research included theories of employee retention and change management. The research question for this qualitative phenomenological study focused on the lived experiences of current or former virtual financial services workers regarding job retention. Participants were chosen using purposeful …
Funding Allocations Strategies For Improving Nonprofit Organizations' Effectiveness And Sustainability,
2018
Walden University
Funding Allocations Strategies For Improving Nonprofit Organizations' Effectiveness And Sustainability, Jaime L. Friedel
Walden Dissertations and Doctoral Studies
Nonprofit organizational leaders (NOLs) face laws that require increased transparency and more oversight on funding allocations. Grounded by a conceptual framework of Hersey and Blanchard's situational leadership theory, Burns's transformational leadership theory, and Greenleaf's servant leadership theory, this multiple case study was developed to explore the leadership strategies of NOLs who implemented requirements of New York's Non-Profit Revitalization Act to increase funding allocations to support fulfillment of the organizational mission and achieve sustainability. The study population comprised NOLs from the Northeastern United States, who implemented requirements of the Non-Profit Revitalization Act requirements. Face-to-face semistructured interviews with 5 NOLs, a review …
Leadership Strategies To Improve Volunteer Retention,
2018
Walden University
Leadership Strategies To Improve Volunteer Retention, Rudene Pauline Glass
Walden Dissertations and Doctoral Studies
Nonprofit leaders face challenges retaining volunteers to support their organizations' human resources. The shortage of volunteers threatens nonprofit sustainability with increasing personnel cost for maintaining quality services. Grounded by Burns's transformational leadership theory, the purpose of this multiple case study was to explore strategies nonprofit leaders from southeastern Michigan used to improve volunteer retention. Data were collected through face-to-face semistructured interviews with 3 nonprofit leaders and a review of organizational documents such as volunteer implementation plans, strategic plans, and volunteer committee notes. Data were analyzed using a methodological triangulation process of sorting comments, which involved a chronological review of the …
African American Women Managers' Experiences In Predominantly Black Work Environments,
2018
Walden University
African American Women Managers' Experiences In Predominantly Black Work Environments, Ray Muhammad
Walden Dissertations and Doctoral Studies
The experiences of African American women managers in predominantly Black work environments and the implication of these experiences on their ability to lead remains unknown. The purpose of this qualitative multiple case study was to gain deeper understanding of the leadership experiences of African American women managers employed in predominantly Black work environments. This study was framed by three key concepts: intersectionality of gender and race, intraracial discrimination, and colorism. The trustworthiness of the study's data was supported by employing methodological triangulation of the study's multiple data sources: semistructured interviews with 10 African American women managers as participants, journaling/ reflective …
Priests' Perceptions Of The Leadership Styles Of U.S. Catholic Bishops,
2018
Walden University
Priests' Perceptions Of The Leadership Styles Of U.S. Catholic Bishops, Aloysius Okey Ndeanaefo
Walden Dissertations and Doctoral Studies
The United States Catholic bishops have used their authority to address the child sexual abuse scandal, but it has been problematic that no one has yet evaluated their exercised leadership styles. In this phenomenological study, I explored U.S Catholic priests' perceptions of the bishops' leadership styles related to how they handled the child sexual abuse scandal. Knowing the bishops' leadership styles was paramount to fill the research gap. The theoretical frameworks underpinning this study were transformational leadership, transactional leadership, charismatic leadership, and servant leadership. Data collected through interviews with 11 Catholic priests revealed their perceptions of how the behavioral characteristics …
Strategies To Implement Succession Planning In A Nonprofit,
2018
Walden University
Strategies To Implement Succession Planning In A Nonprofit, Talecia Y. Parks
Walden Dissertations and Doctoral Studies
Surveys of nonprofit organizations conducted between 2004 and 2014 showed that 74% of the 6,923 leaders surveyed did not have a succession plan. In this qualitative single case study, the human capital theory was used as a guide to explore strategies used to implement a succession plan by 3 nonprofit leaders in a single nonprofit organization in a large metropolitan city in Southeastern Georgia. The participants were selected based on their implementation of succession plan strategies and geographical location. Semistructured interviews and document review were used to collect the data, which were analyzed using Yin's 5-step approach. Three themes emerged: …
Nurse Supervisors And Certified Nursing Assistants: Leadership Characteristics And Job Satisfaction,
2018
Walden University
Nurse Supervisors And Certified Nursing Assistants: Leadership Characteristics And Job Satisfaction, Jennifer Patterson
Walden Dissertations and Doctoral Studies
Significant costs are associated with the turnover rate of certified nursing assistants (CNAs) in skilled nursing facilities (SNFs), and turnover impacts the quality of care for residents of the SNFs through disruption of care. The purpose of this quantitative cross-sectional study was to identify the leadership characteristics of supervisors most associated with the job satisfaction (JS) of CNAs in SNFs. Herzberg's dual factor theory was used as the theoretical framework to explain the relationship between the leadership characteristics and the associated JS. The research question was used to examine the independent variables of trust, teamwork, supportive supervision, leader-follower relationships, and …
Strategies To Reduce Employee Turnover In The Durable Goods Industry,
2018
Walden University
Strategies To Reduce Employee Turnover In The Durable Goods Industry, Mary Jane Burnett
Walden Dissertations and Doctoral Studies
Some durable goods industry leaders lack strategies needed to successfully reduce voluntary employee turnover, which is detrimental to organizational performance and decreases an organization's competitive advantage. The purpose of this qualitative single case study was to explore the strategies durable goods industry leaders used to reduce employee turnover in their organizations. The population consisted of 4 durable goods industry leaders in the southeastern region of the United States who had at least 3 years of managerial experience in reducing employee turnover. The conceptual framework was the transformational leadership theory of Bass. Methodological triangulation was used to increase the validity and …
Reducing Internal Theft And Loss In Small Businesses,
2018
Walden University
Reducing Internal Theft And Loss In Small Businesses, Eric L. Luster
Walden Dissertations and Doctoral Studies
Every year, several documented data breaches happen in the United States, resulting in the exposure of millions of electronic records. The purpose of this single-case study was to explore strategies some information technology managers used to monitor employees and reduce internal theft and loss. The population for this study consisted of 5 information technology managers who work within the field of technology in the southwestern region of the United States. Participants were selected using purposeful sampling. The conceptual framework for this study included elements from information and communication boundary theories. Data were collected from semistructured interviews, company standard operating procedures, …
Strategies Construction Managerial Leaders Use To Counteract Material Cost Overruns,
2018
Walden University
Strategies Construction Managerial Leaders Use To Counteract Material Cost Overruns, Daniel John Van Der Kuyp
Walden Dissertations and Doctoral Studies
The project cost overruns instigated through the loss of construction materials lowers the profitability of each stakeholder significantly. The purpose of this single case study was to explore strategies managerial leaders of a large construction firm used to counteract material cost overruns successfully. The diffusion of innovation theory was the conceptual framework for this study. The target population consisted of 6 managerial leaders with experience in large construction projects adhering to waste management standards and industry certifications. Data were collected using semistructured interviews and review of company documentation. The data analysis approach involved the content analysis research method to interpret …
