Management Sciences and Quantitative Methods Commons^™

It-Business Strategic Alignment: Essays Examining Types Of Alignment And Their Relationship With Firm Performance, Jennifer Gerow

All Dissertations

While Information-Technology (IT)-Business Strategic Alignment (hereafter referred to as alignment) continues to be a topic of great concern to both researchers and practitioners alike, it is often misunderstood and, as such, many organizations find alignment difficult to achieve. In particular, alignment is often defined in many different ways, its operational measures are used inconsistently, and it is unclear how it can be attained. In this dissertation, we assert that researchers should include explicit references to the type of alignment under study, that adequate and consistent operational measures of each alignment type are necessary, and that we need a better understanding …

The Ability To Change Or The Willingness To Change: Stakeholder Interpretation Of Adversity, S. Napshin, D. Decarolis

Faculty Articles

Firms often face adverse environmental events which have the potential to destroy the value the firm has created. This study focuses on the occurrence of adverse events. In particular, we address the research question of what organizational and managerial characteristics impact shareholder interpretation of the severity of the adverse event. Building on insights from the resource based and upper echelon theories, we propose that bundles of firm capabilities and top management team composition signal to shareholders the ability of the firm to handle the adverse event and to engage in strategic change. We test our model in the biotechnology industry, …

Developing Business Acumen In Chinese Business School Graduates, Rajaram Veliyath, B. Stivers, T. Joyce, J. Hair

Faculty Articles

This study assessed the importance of knowledge, skills, abilities (i.e., KSAs) and competencies for managerial success in China’s market economy. Business students at a major Chinese university were surveyed over a five year period, initially in 2001 and later in 2006, five years after China’s entry into the World Trade Organization (WTO). Using Partial Least Squares (PLS), the explained variances in business acumen and social motivation skills were higher after China’s WTO entry. The results were reversed for communication skills. The results confirmed the predictive relevance of entrepreneurial behavior and adaptability in the model. Overall, the results suggest an enhanced …

Is Free Really Cost-Effective? A Case Study Of Open Access E-Textbook Usage In Several Undergraduate Business Courses., Arlene J. Nicholas, John K. Lewis

Faculty and Staff - Articles & Papers

This paper reviews the current trends and costs of e-textbooks and reports on the usage and satisfaction of students using freely available open access e-textbooks in six sections of different business courses. It also examines how students utilize their textbooks, and if the problems associated with using an e-textbook outweigh the main benefit of a free e-textbook.

Volunteer Satisfaction And Intent To Remain: An Analysis Of Contributing Factors Among Professional Golf Event Volunteers, Gina Pauline

Falk College Research Center

Sport events are increasingly reliant on episodic volunteers for the successful delivery of an event. As there continues to exist a surge in the organization of sporting events coupled with the demand for volunteers, event organizers must concern themselves with utilizing the appropriate recruitment and retention strategies. In an effort to do this, one must understand the points of satisfaction for volunteers as well as factors influencing their future intentions to volunteer. While there exists a plethora of research to understand the motivation of volunteers, exploring the antecedents of volunteer satisfaction as well as intent to remain has been limited. …

A Framework Of Performance Measurement System For Manufacturing Company, Dermawan Wibisono

The South East Asian Journal of Management

In the current dynamic environment, measuring a company’s performance becomes exceedingly complex since Performance Measurements Systems (PMS) not only measure a company’s performance but also reflect their organizational culture and philosophy. Designing and implementing PMS is an integral part of management control systems. However, traditional PMS are criticized for being obsolete, irrelevant to managerial decision making, unrelated to strategic objectives and detrimental to organizational improvements. Given the shortcomings of traditional PMS, there is need for a new framework that can lead to the design of a PMS that balances short-term and long-term measures, internal and external measures, and financial and …

Individual Differences In Participations Of A Brand Community: A Validation Of The Goal-Directed Behavior Model, Badri Munir Sukoco

The South East Asian Journal of Management

Previous studies have been neglected the behavior of the owners who are non-members when discussing brand community (BC), even though they are substantially larger. This study purposely discuss what are the differences between the two by using model of goal directed behavior (MGB) and uses the findings as a way to recruit non-members in BC activities. This study also proposes some refinements to the original concept of MGB. This survey-based study, conducted with 201 active members and 226 non-members of a motor club in Indonesia, employs structural equation modeling methodology which supports the proposed model. The findings suggest that non-members …

Organizational Characteristics And Employee Overall Satisfaction: A Comparison Of State-Owned And Non State- Owned Enterprises In Vietnam, Lam D. Nguyen

The South East Asian Journal of Management

Differences in employee overall job satisfaction between public and private sector organizations have long been a topic of organizational academic debate. This study looks at the differences and the relationships between organizational characteristics and employee overall satisfaction between the State-Owned Enterprises (SOEs) and the Non-State-Owned Enterprises (Non-SOEs) in Vietnam. The purpose of this study is threefold: 1) to examine the differences in organizational characteristics in 7 components including purposes, structure, leadership, relationships, rewards, helpful mechanisms, and attitude toward change; 2) to examine the differences in employee overall satisfaction; and 3) to explore the relationship between organizational characteristics and employee overall …

Perception Of Export Barriers In A High-Tech Sector In A Less Developed Country: The Case Of Ict Smes In Malaysia, Christopher J. R. Richardson

The South East Asian Journal of Management

This paper investigates which export barriers are most pressing to small and medium sized enterprises (SME) in a high-tech sector in a developing-country. It also examines whether exporters and non-exporters perceive different export barriers as being more pressing to their export development/initiation. The unit of analysis is SMEs in Malaysia’s information and communications technology (ICT) sector. The findings suggest that the high cost of exporting is the most severe problem facing firms in the sample, with cultural differences posing the least important obstacle. Furthermore, with just two exceptions, there are no statistically significant differences in the perceptions of export barriers …

Depicting Estimates Using The Intercept In Meta-Regression Models: The Moving Constant Technique, Blair T. Johnson Dr., Tania B. Huedo-Medina Dr.

CHIP Documents

In any scientific discipline, the ability to portray research patterns graphically often aids greatly in interpreting a phenomenon. In part to depict phenomena, the statistics and capabilities of meta-analytic models have grown increasingly sophisticated. Accordingly, this article details how to move the constant in weighted meta-analysis regression models (viz. “meta-regression”) to illuminate the patterns in such models across a range of complexities. Although it is commonly ignored in practice, the constant (or intercept) in such models can be indispensible when it is not relegated to its usual static role. The moving constant technique makes possible estimates and confidence intervals at …

Evaluating Key Factors In Supplier Selection For Micro-Businesses: Implications For Buyer Satisfaction, Avinash M. Waikar, Minh Q. Huynh, Robert F. Cope, Uday S. Tate

Management Faculty Research

Final quality of products/services starts with suppliers in the supply chain. Problems can occur if suppliers do not deliver the quantities requested in full, on time, or buyers select suppliers solely on the basis of lowest price. Supplier selection has been studied for large businesses but not for very small (micro) businesses. Therefore, a survey was administered to micro-businesses to determine: what factors are important to micro-businesses in selecting suppliers and how satisfied they are with their suppliers. Factors included Brand Name, Consistency, Cost/Lower Price, Loyalty, Quality, and Warranty. Results indicated that none of the factors were unimportant. However, buyer …

Optimal Service-Based Competition With Heterogeneous Suppliers, Ehsan Elahi, Saif Benjaafar, Karen L. Donohue

Management Science and Information Systems Faculty Publication Series

We investigate how a competition can be designed to maximize expected profit for a buyer who wishes to allocate demand among a diverse set of suppliers when his profit is dependent on the supplier’s service levels. The candidate suppliers are heterogeneous in their capacities and cost structures, and compete for shares of the buyer’s demand based on their promised service levels. To characterize the optimal competition, we first identify a family of allocation functions that are service maximizing, meaning they can intensify the competition to a point where each supplier provides its maximum feasible service level and the outcome of …

The Role Of Hrm Practices In Predicting Faculty Turnover Intention: Empirical Evidence From Private Universities In Bangladesh, Mohd. H. R. Joarder, Dr. Mohmad Yazam Sharif

The South East Asian Journal of Management

The present study was designed to examine the relationship between human resource management practices and turnover intention among the faculty members of private universities in Bangladesh. The prime objective of this study was to understand whether the institution’s HRM practices can influence faculty turnover decision. A total of 317 faculty members of different private universities located in Dhaka Metropolitan Area(DMA) participated in the survey and returned the questionnaire to the researchers which represented 57% response rate of the study. Multiple regression analyses were used to test the hypotheses of the study. The study found faculty compensation, supervisory support and job …

Effects Of Cultural Ethnicity, Firm Size, And Firm Age On Senior Executives' Trust In Their Overseas Business Partners: Evidence From China, Crystal X. Jiang, Roy Yj Chua, Masaaki Kotabe, Janet Y. Murray

Management Department Faculty Journal Articles

We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust their overseas partners differently, depending on the partners' cultural ethnicity. In a field survey of 108 Chinese senior executives, we found that these executives have higher affect-based trust in overseas partners of the same cultural ethnicity as themselves; cognition-based trust is associated with affect-based trust differently when overseas partners are of the same or different cultural ethnicity. We also examine the role of relative firm size and …

Transformational Leadership For Conflict Management Between Leaders And Employees, Yang Guo

Lingnan Theses

This study empirically investigates the dynamics and outcomes of leader-member conflict. It validates the values of cooperative conflict and damages of competitive conflict between leaders and employees, testing the effectiveness and universality of Deutsch's (1973) cooperation and competition theory. By bridging leadership and conflict management literature, it also identifies the role of transformational leadership in managing conflict effectively. Specifically, transformational leadership induces cooperative conflict and undermines competitive conflict between leaders and employees, which in turn increases task performance and leader effectiveness.

A total of 112 interviews were conducted in mainland China from 2010 to 2011. Results of structural equation modeling …

The Role Of Age In Technology-Induced Workplace Stress, Stefan Tams

All Dissertations

Recent research shows that such Information and Communication Technologies (ICTs) as instant messengers can cause workplace interruptions, which lead to stress for employees and substantial productivity losses for U.S. organizations. Since the introduction of ICTs, workplace interruptions have evolved in both frequency and nature from irregular phone calls to a continuous stream of e-mail notifications and other electronic interruptions, mediated through a large number of technological devices that constantly beep and buzz. This trend of an increasing frequency of workplace interruptions closely relates to another workplace trend: the graying of the workforce, implying that the U.S. workforce is aging at …

Understanding The Role Of Embeddedness In Shaping It Professional Behavior, Michael Dinger

All Dissertations

This dissertation studies how information technology (IT) professionals become embedded and, in turn, how embeddedness influences organizational behaviors. Embeddedness refers to the extent to which an individual is attached to an organizational or professional setting. Traditionally, embeddedness is defined as having three components: social links, fit and sacrifice. We analyze the traditional conceptualization of embeddedness and identify weaknesses. As a result, we refine these three components to belongingness, fit and utility.
To deepen our understanding of embeddedness and its influence on organizational behavior, we develop a theory of embeddedness. We propose that embeddedness grows over time. As embeddedness increases, we …

Social Capital: Measurement, Dimensional Interactions, And Performance Implications, James Turner

All Dissertations

ABSTRACT
Recent OM literature conceptualizes social capital as being comprised of three inter-related dimensions: the relational dimension, the structural dimension, and the cognitive dimension. Existing research suggests that ocial capital offers firms the potential to leverage their interorganizational relationships to create sustainable advantage and superior performance opportunities for the firm.
However, despite the interest and attention of social capital theory among operations management (OM) and supply chain management (SCM) researchers, there is a surprising shortage of cohesive empirical research on social capital theory. The absence of reliable and valid empirical measures of social capital has limited OM researchers' ability to …

Examining The Knowledge Sharing And Uncivil Behavior Of Envious Employees: An Affective Events Theory Perspective, Ankur P. Nandedkar

Theses and Dissertations - UTB/UTPA

Envy is deep-rooted within human nature and considered as a socially undesirable emotion. According to social science scholars, competitive situations are breeding grounds for various feelings of ill-will. Researchers have demonstrated that an organization's systems and structure permit envy to exist and thrive even in the workplace. Within a workplace setting, various job-related scenarios such as positions held, promotions, projects assigned, job design, pay increases, and performance recognition can lead to envious feelings, which in turn, can have negative consequences. There are some organizations in which employees engage in close interactions on a regular basis and share a high degree …

Meta-Analysis Of The Impact Of Positive Psychological Capital On Employee Attitudes, Behaviors, And Performance, James B. Avey, Rebecca J. Reichard, Fred Luthans, Ketan H. Mhatre

Department of Management: Faculty Publications

The positive core construct of psychological capital (or simply PsyCap), consisting of the psychological resources of hope, efficacy, resilience, and optimism, has recently been demonstrated to be open to human resource development (HRD) and performance management. The research stream on PsyCap has now grown to the point that a quantitative summary analysis of its impact on employee attitudes, behaviors, and especially performance is needed. The present meta-analysis included 51 independent samples (representing a total of N = 12,567 employees) that met the inclusion criteria. The results indicated the expected significant positive relationships between PsyCap and desirable employee attitudes (job satisfaction, …