Management Information Systems Commons^™

Understanding Unauthorized Access Using Fine-Grained Human-Computer Interaction Data, Michael D. Byrd, Jeffrey L. Jenkins, David Kim, Manasvi Kumar, Andrew W. Schwartz, Joseph S. Valacich, Parker A. Williams, Ryan T. Wright

Faculty Publications

Unauthorized Data Access (UDA) by an internal employee is a major threat to an organization. Regardless of whether the individuals engaged in UDA with malicious intent or not, real-time identification of UDA events and anomalous behaviors is extremely difficult. For example, various artificial intelligence methods for detecting insider threat UDA have become readily available; while useful, such methods rely on post hoc analysis of the past (e.g., unsupervised learning algorithms on access logs). This research-in-progress note reports on if the analysis of Human-Computer Interaction (HCI) behaviors, which have been empirically validated in various studies to reveal hidden cognitive state, can …

Blockchain-Based Healthcare: Three Successful Proof-Of-Concept Pilots Worth Considering, Rebecca Angeles

Journal of International Technology and Information Management

This paper features the use of blockchain technology in the healthcare industry, with special focus on healthcare data exchange and interoperability; drug supply chain integrity and remote auditing; and clinical trials and population health research. This study uses the research method of analyzing the published case studies, academic articles, trade articles, and videos on MEDRec, Patientory, and the AmerisourceBergen/Merck alliance with SAP/CryptoWerk. The “blockchain” concept was introduced around October 2008 when a proposal for the virtual currency, bitcoin, was offered. Blockchain is a much broader concept than bitcoin and has the following key attributes: distributed database; peer-to-peer transmission; transparency with …

Inside The Black Box Of Dictionary Building For Text Analytics: A Design Science Approach, Qi Deng, Michael J. Hine, Shaobo Ji, Sujit Sur

Journal of International Technology and Information Management

The purpose of this paper is to develop and demonstrate a dictionary building process model for text analytics projects following the design science methodology. Using inductive consensus-building, we examined prior research to develop an initial process model. The model is subsequently demonstrated and validated by using data to develop an environmental sustainability dictionary for the IT industry. To our knowledge, this is an initial attempt to provide a normalized dictionary building process for text analytics projects. The resulting process model can provide a road map for researchers who want to use automated approaches to text analysis but are currently prevented …

A Preliminary Investigation Of Quality Metrics And Performance For Selected Institutions Delivering Technology Mediated Higher Education, Suhong Li, Kamel Rouibah, Hal Records, Robert Behling

Information Systems and Analytics Department Faculty Journal Articles

The 21st century has brought about significant change to both business organizations and educational institutions. One of the more important changes in delivering higher education is the development and growth of technology mediated higher education (online programs), delivered by both non-profit and for-profit college and university programs. These programs provide students with expanded opportunities to further their education and have enrolled hundreds of thousands of students in courses of study. This study assesses business school programs offering technology mediated higher education using five quality metrics: 1) external review and accreditation; 2) affordability; 3) admissions and graduation; 4) online students reviews …

From The Editors, Herbert J. Mattord, Michael E. Whitman

Journal of Cybersecurity Education, Research and Practice

A message from the editors.

Investigating The Impact Of Publicly Announced Information Security Breaches On Corporate Risk Factor Disclosure Tendencies, Sandra J. Cereola, Joanna Dynowska

Journal of Cybersecurity Education, Research and Practice

As the reported number of data breaches increase and senators push for more disclosure regulation, the SEC staff issued a guidance in 2011 on disclosure obligations relating to cybersecurity risks and incidents. More recently, on February 26, 2018 the SEC Commission issued interpretive guidance to help assist public companies prepare disclosures regarding cybersecurity risks and incidents. As reported incidents of cybersecurity breaches occur, investors are concerned about the risks associated with these incidents and the impact they may have on financial performance. Although the SEC staff guidance warns public companies to make timely disclosure, recognizing the threat that cybercrime poses …

Sit Back, Relax, And Tell Me All Your Secrets, Sarah Kirk, Daniel Foreman, Cody Lee, Shannon W. Beasley

Journal of Cybersecurity Education, Research and Practice

The goal of this research is to describe an active learning opportunity that was conducted as a community service offering through our Center for Cybersecurity Education and Applied Research (CCEAR). As a secondary goal, the participants sought to gain real world experience by applying techniques and concepts studied in security classes. A local insurance company tasked the CCEAR with assembling a team of students to conduct penetration testing (including social engineering exploits) against company personnel. The endeavor allowed the insurance company to obtain information that would assess the effectiveness of employee training with regard to preventing the divulgence of sensitive …

The Need For Green Companies In Nigeria: A Study Of Electronic Invoicing, Sunday Adewale Olaleye, Ismaila Temitayo Sanusi

The African Journal of Information Systems

Manual invoicing is a major business document that the supplier uses to request payments from a purchaser for services rendered. It contains the contact information of the seller, the list of goods or the services provided and the payment instructions. Attention is being shifted from manual invoicing these days because of some factors like increased man-hours, risks of human error and risks of high carbon footprint. The study applied Unified Theory of Acceptance and Use of Technology (UTAUT) to investigate the need for green Companies in Nigeria. Empirical data were collected from Nigerian companies to measure intention-behavior for electronic invoicing …

Blockchain Technology And The Current Discussion On Fraud, Linh Phan, Suhong Li, Kevin Mentzer

Information Systems and Analytics Department Faculty Journal Articles

Blockchain has received increased attention from both the academic and practitioner worlds. Numerous papers have been written on how blockchain works and its potential applications. However, few studies have focused on fraudulent activities on blockchain. The purpose of this study is to understand common issues and scams related to blockchain. A literature review was conducted to identify top security issues on blockchain. In addition, we collected tweets on blockchain fraud discussion from November 6, 2018 to December 31, 2008. The results of tweets analysis show that the most frequently mentioned words in tweets include scams, crypto/cryptocurrency, ICO, Bitcoin, Ethereum,combat/fight, Asia, …

How Emotional Self-Control Relates To It Mindfulness And Technostress In Students, Amy J. Connolly, Daniel Rush

IT and Supply Chain Management Faculty Publications and Presentations

Students in IT-intensive courses such as Introduction to MIS must learn new technologies in a short amount of time, similar to self-directed knowledge workers in a company. Technostress reduces employee performance, engagement and satisfaction, but how does it affect business students? Although emotional intelligence has profound effects on student outcomes, its relationship with technostress and IT mindfulness is unexplored. Instructors cannot design effective theoretically-based interventions without understanding the underlying problems that students are experiencing. To address this gap, this paper reviews current literature on these concepts and presents a research model to explore the effects of these relationships in business …

Dynamic Pricing Of Wireless Internet Based On Usage And Stochastically Changing Capacity, Demet Batur, Jennifer K. Ryan, Zhongyuan Zhao, Mehmet C. Vuran

Department of Supply Chain Management and Analytics: Faculty Publications

(1) Problem Definition: Inspired by new developments in dynamic spectrum access, we study the dynamic pricing of wireless Internet access when demand and capacity (bandwidth) are stochastic. (2) Academic / Practical Relevance: The demand for wireless Internet access has increased enormously. However, the spectrum available to wireless service providers is limited. The industry has thus altered conventional license- based spectrum access policies through unlicensed spectrum operations. The additional spectrum obtained through these operations has stochastic capacity. Thus, the pricing of this service by the service provider has novel challenges. The problem considered in this paper is therefore of high practical …

Factors Affecting Perceptions Of Cybersecurity Readiness Among Workgroup It Managers, Thomas A. Chapman

Electronic Theses and Dissertations

The last decade has seen a dramatic increase in the number, frequency, and scope of cyberattacks, both in the United States and abroad. This upward trend necessitates that a significant aspect of any organization’s information systems strategy involves having a strong cybersecurity profile. Inherent in such a posture is the need to have IT managers who are experts in their field and who are willing and able to employ best practices and educate their users. Furthermore, IT managers need to have awareness of the technology landscape in and around their organizations. After many years of cybersecurity research, large corporations have …

External Actors In Forming National Ict Policy In Malawi: A Cause For Concern In Low-Income Countries?, Gregory Kunyenje 4928781, Wallace Chigona

The African Journal of Information Systems

The paper examines external actors in the formulation of national Information and Communication Technology (ICT) policies. It questions how external actors overtly or covertly influence formulation of national ICT policies following that, of the nearly 84% of the countries in Africa that have formulated national ICT policies, most of which have been influenced by external actors. The paper uses Bourdieu’s Theory of Practice to analyze the effects of external actors’ influences in developing countries by using Malawi as a case study. Document analysis is used to analyse external actors’ influences in policy documents, the minutes of policy actors’ meetings, and …

E-Governance As An Alternative Antecedent To A Lean Public Sector : Theory And Evidence, Kennedy Okong'o, Michael Kyobe

The African Journal of Information Systems

The ever growing size of the public sector has been a contention in theory and practice. In parallel, the public sector use of Information Communication Technologies (ICTs), otherwise known as Electronic Government has had a transformative potential. Inspired by these competing interests, this paper set out to study the relationship between investments in e-Government and the size of public sector. Informed by Banks-Weingast model of bureaucratic discretion drawn upon political science, the research estimated the linkage. Using a balanced panel data of Kenya’s key ministries for a 10 year period (2004-2014), e-Government expenditure, consumer price indices (CPI) and gross domestic …

How Do You Perpetuate It-Enabled Change When Top Management Participation And Involvement Diminish?, Cecil Eng Huang Chua, Adrian Yong Kwang Yeow, Christina Wai Lin Soh

Business and Information Technology Faculty Research & Creative Works

Background: Research has demonstrated that sustained top management participation and involvement are important for IT-enabled change. However, this is not always possible. How IT-enabled change can succeed when top management participation and involvement diminish is an unsolved, but important research question. Method: We perform a 5-year exploratory longitudinal case study. Results: Our data is presented in two parts. We first present the contextual elements (goals, people, structures/processes, and artifacts) during the two years top management was actively participating and involved. For the three-year period where top management participation and involvement diminished, we present the contextual elements, and middle management's enactment …

The Real-Time Revolution: Transforming Your Organization To Value Customer Time, Jerry Power, Thomas W. Ferratt

Books and Book Chapters by University of Dayton Faculty

Publisher's description: Business survival requires valuing what customers value—and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs.

To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

Developmental Test And Requirements Best Practices Of Successful Information Systems Efforts Using Agile Methods, Jeremy D. Kramer, Torrey J. Wagner

Faculty Publications

This article provides insights into the current state of developmental testing (DT) and requirements management in Department of Defense information systems employing Agile development. The authors describe the study methodology and provide an overview of Agile development and testing. Insights are described for requirements, detailed planning, test execution, and reporting. This work articulates best practices related to DT and requirements management strategies for programs employing modernized Software Development Life Cycle practices.

Application Of Expanded Technology Acceptance Model For Enhancing The Hris Usage In Smes, Serkan Bayraktaroglu, Vasfi Kahya, Erhan Atay, Habibe Ilhan

International Journal of Applied Management and Technology

Rapid developments and change have culminated new applications of information technologies. This trend is reflected in the plethora of innovative studies. Literature indicates that small- to medium-sized enterprises (SMEs) perceive human resources information systems (HRIS) as complicated and time consuming, resulting in resistance from both users and employees. The purpose of this article is to identify necessary acceptance conditions for a successful implementation of the HRIS software within SMEs in Turkey. SMEs compose 99% of all companies in Turkey. Fierce rivalry within sectors gives rise to increased technology use to gain a competitive advantage. This study contributes to an efficient …

The Fog Of Warnings: How Non-Essential Notifications Blur With Security Warnings, Anthony Vance, David Eargle, Jeffrey Jenkins, C. Brock Kirwan, Bonnie Brinton Anderson

Faculty Publications

Adherence to security warnings continues to be an important problem in information security. Although users may fail to heed a security warning for a variety of reasons, a major contributor is habituation, which is decreased response to repeated stimulation. However, the scope of this problem may actually be much broader than previously thought because of the neurobiological phenomenon of generalization. Whereas habituation describes a diminished response with repetitions of the same stimulus, generalization occurs when habituation to one stimulus carries over to other novel stimuli that are similar in appearance.

Generalization has important implications for the domains of usable security …