Public Administration Commons^™

Gov 2.0: Exploring The Use Of Web 2.0 Tools By Local Government In Southwestern Ontario, Chandra Dougall

MPA Major Research Papers

This paper examines how local governments in Ontario are using Web 2.0 technologies, with a specific focus on whether or not Web 2.0 is being used by local government as a medium for citizen engagement. It uses interviews to uncover whether or not the selected municipalities in Southwestern Ontario are using social media for citizen engagement purposes, in addition to a policy review of their social media policies. The six municipalities that were selected include: South Huron, London, Dufferin County, Kitchener, Central Elgin, and one municipality that chose to remain anonymous. The findings reveal that municipalities in Southwestern Ontario are …

Public Participation In Municipal Budget Decision Process: City Of Toronto’S 2011 Core Service Review, Jiaqing He

MPA Major Research Papers

This paper examines the impact of public participation on decision-making, with a specific focus on the City of Toronto’s 2011 Core Service Review. It uses both qualitative and quantitative data gathered from the case. Quantitative data is collected through the feedback forms the City used for public consultation during the Core Service Review, while qualitative data is collected from both the feedback forms and the roundtable discussions held across Toronto in 2011. The findings reveal that, from a process perspective, government efforts were directed at enlarging participation through a well-designed mechanism and project promotion, while the impact analysis found that …

Involuntary Resettlement In Hydroelectric Projects: A Comparison Of Chinese And Canadian Case Studies And Implications For Best Practice, Qian Liao

MPA Major Research Papers

This paper examines the political systems of China and Canada with respect to involuntary resettlement induced by hydroelectric projects. It uses case studies from the two countries – namely the Three Gorges Dam in China and a series of dams in James Bay, Quebec – to analyze the similarities and differences found under each system. The findings reveal that, with regards to similarities, in both countries, certain marginalized groups were further disadvantaged as a result of resettlement and the organized resettlement practices in the two countries are relatively short, although the history of dam construction is relatively long. With regards …

Water Pricing In Ontario: Is The Price Right For Water?, John Presta

MPA Major Research Papers

This paper examines whether major municipalities in Ontario have changed their water rate structure in order to raise additional resources for their capital and operating requirements. The data presented has been gathered from a sample of medium and large urban areas and is based on a questionnaire, interviews, and municipal websites. The findings reveal that municipalities in Ontario have had to increase their water rates since the Walkerton tragedy in order to become compliant with new regulations and to address capital infrastructure replacement programs, but there is no evidence that they have changed their water use rate structure in order …

No Less A Firefighter: Creating Safe, Healthy, And Inclusive Work Environments For Women Firefighters In Ontario, Heidy Van Dyk

MPA Major Research Papers

This paper examines why there are so few women employed as professional firefighters in Ontario municipalities by identifying the workplace hazards and risk factors related to safety, health, and inclusion in their work environments. Data collected from an online questionnaire administered to 24 women who currently work or have previously worked as professional firefighters was analyzed using a conceptual framework based on the three elements of safety, health, and inclusion. In addition, interviews were conducted with participants who voluntarily requested to participate. The findings reveal that women firefighters are exposed to workplace hazards and risk factors either by directly experiencing, …

Relational Exchange In Nonprofits: The Role Of Identity Saliency And Relationship Satisfaction, Jennifer Anne Taylor

School of Public Service Theses & Dissertations

Research and practice in nonprofit fundraising has increasingly been focused on the benefits of relational exchange. This dissertation examines relationships between donors and nonprofit organizations and their impact on the charitable giving levels using identity salience and relationship satisfaction as key mediators of nonprofit relational exchange. Previous research has shown that there are a plethora of charitable giving motivations that contribute to supportive behaviors in the nonprofit context; however, this research does not provide a comprehensive understanding of the intervening variables. This study modified previous studies by introducing relationship satisfaction in addition to identity saliency, as mediating constructs. Results confirm …

Making Sense Of Irish Health Care Management: The Street Level Public Organisation (Slpo)., Vivienne Byers

Conference papers

Public service reform in modern economies has placed an emphasis on effective planning and management of service delivery to the citizen-client. This paper draws on the concept of the Street Level Public Organization (SLPO) to examine the problem of government’s top down implementation of planning reform in the delivery of public services. It does so, by exploring the implementation of strategic planning in the health sector and drawing upon field work from such implementation in the health services in Ireland and Canada. The SLPO model (McKevitt 1998) is used as an explanatory tool to add to the public sector reform …

Management Assessment Of The Public Works Department: City Of Lowell, Massachusetts, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Edward J. Collins Center for Public Management Publications

This report presents the results of the management assessment of the Lowell Public Works Department conducted by the University of Massachusetts Boston’s Collins Center for Public Management.

The project team conducted a comprehensive organization and management analysis of the Department's existing operations, service levels, infrostructure management, organizational structures and staffing levels. The analysis was to be fact-based and include all aspects of service provision by the Department.

Predictors Of Time Volunteering, Religious Giving, And Secular Giving: Implications For Nonprofit Organizations, Namkee G. Choi, Diana M. Dinitto

The Journal of Sociology & Social Welfare

Using data from the survey Midlife Development in the United States, 2004-2006, the present study examined characteristics associated with time volunteering, religious giving, and secular giving. Multivariate analysis, guided by the theory of volunteering, showed that education and income predicted time volunteering and both religious and secular charitable giving. Generative qualities (e.g., confidence in one's skills, desire to assist others) were significant predictors of time spent volunteering and secular giving, while religious identification was the strongest predictor of religious giving. Perceived social integration was a significant predictor of time volunteering and religious giving. Implications for nonprofit organizations that need to …

Tracing The Path To ‘Tiger Hood’: Ireland’S Move From Protectionism To Outward-Looking Economic Development, Paul Donnelly

Articles

Up to very recently, Ireland was spoken of in very adulatory terms, to the point of being dubbed the ‘Celtic Tiger.’ However, the tiger is no more, having been consumed by a property-led boom, the collapse of which was compounded by the global financial crisis. Taking path dependence as lens, this paper looks at an early sequence of events that shaped the country’s path to ‘tiger hood’, i.e., the policy shift from protectionism to outward-looking economic development. From relatively contingent and unpredictable beginnings evolved an institutional matrix, with a clear focus on the global, that, ex ante, could not have …

Public Sector Reforms In Hong Kong In The 1990s, Kwun Hong Chan

Bachelor of Social Sciences – Senior Theses

1989 was the year Hong Kong echoed to the public-sector reform or New Public Management Reform (NPM-reforms) trend among the Western developed countries. (Cheung 1996a: 31, Lee 2001: 55) Since then, public sector had been injected the ingredient of the private sector management. Citizens started to be treated as paying customers for quality services rather than receiving “one size fits all” services. (Sankey 2001: 3) “Value for money” had been emphasized in this financial management reform launched by the Finance Branch of the Hong Kong Government.

Unlike the above reform, the public sector reform in 1992 had been more fundamental, …

The Impact Of Citizens' Knowledge On Public Administration: Exploring The Links In Three Social Movements, Vadym Pyrozhenko

Public Administration - Dissertations

The dissertation develops a conceptual framework linking social knowledge and public administration. Social knowledge is understood broadly as the knowledge used by people in various roles, including experts, ordinary citizens, and public officials, to solve social problems. Social movement knowledge is examined as one particular type of social knowledge. The conceptual framework used to study the relationship between social movement knowledge and public administration is a combination of several literatures: citizen participation, civic innovations, community of practice, policy learning, and knowledge production in social movements. The framework connects social movement, policy expert, and administrative knowledge through the processes of social, …

Closer Than “Arms Length”: Understanding The Factors Associated With Collaborative Contracting, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright

Public Administration Faculty Scholarship

This article focuses on collaborative relationships between contractors and government agencies and explores which contract characteristics, contractor traits, and environmental factors are associated with the development of such relationships. The study uses data from the Partnership Impact Research Project, a three-round longitudinal survey of over one hundred child care centers and Head Start agencies in Ohio. Our findings suggest that stronger collaborative contracting relationships are associated with greater contract specificity, better contractor service quality, and contractor affiliation with a larger organization. On the other hand, a contractor’s financial autonomy and nonprofit status are negatively related to collaborative relationship strength. We …

City Of Kennedale Compensation Analysis, Prisca Anuolam, Kirstyn Arnwine, Breanna Colvin, Christopher Webb

Public Administration Capstone Reports - Archive

The City of Kennedale has tasked our project team with developing a compensation plan that will act as a compliment to the organizational philosophies. Additionally through fact-finding research we will provide the sentiments regarding the organization and the compensation gathered by way of an employee survey and an executive team focus group. Lastly we perform a market comparative analysis to provide a comprehensive scope of the information needed to develop a compensation structure that is responsive to the market.

State Juvenile Justice Spending Decisions: The Effects Of Federal Aid, Race, Politics, And Other Socioeconomic Factors, Willie B. Coleman Smith

UNLV Theses, Dissertations, Professional Papers, and Capstones

Historically, juvenile justice in the United States has been the responsibility of state governments with limited federal support. There is a notable gap in the empirical literature on factors that affect funding policies for state juvenile justice programs. In this dissertation research, I used two theoretical perspectives to examine determinants of juvenile justice spending: economic theory on intergovernmental aid and tenets of the Politics of Social Order Framework, developed by Stucky, Heimer, and Lang (2007) to investigate corrections spending. Two research questions were considered: 1) What impact does federal aid have on state spending on juvenile justice programs? and 2) …

Public Corruption For Gain In America: The Costly Consequences Of Violating Public Trust, Yvonne Atkinson Gates

UNLV Theses, Dissertations, Professional Papers, and Capstones

Several empirical analyses have explored corruption in government to determine the factors that contribute to corrupt behavior of elected officials.

This study will focus, explore, and enhance the research on the causes of public corruption among elected county commissioners by examining four domains of corruption causality: individual characteristics of elected officials, county government characteristics, county government fiscal performance, and community characteristics. This study will attempt to determine if General Strain Theory can provide a theoretical framework for understanding the causes of public corruption and, to what degree it can predict whether elected county officials will engage in corrupt behavior.

A Flower Blooms In The Desert: Managing For Collaboration, Josphine Gatti Schafer

UNLV Theses, Dissertations, Professional Papers, and Capstones

This is a dissertation about local, regional and federal agencies charged with the development of parks, trails and natural areas in Southern Nevada. The context for the delivery of this service is a network. Networks are an increasingly common context for service delivery in the United States; however, their value for constituents has been questioned. Some suggest that the advantages of capacity building and social capital that are expected when organizations work across their typical boundaries are not as significant as expected. This dissertation provides knowledge to add to this debate.

The dissertation is an in-depth case study that evaluates …

Retrospective Evaluation Of Oral Health Services For Underserved Children In Clark County, Nevada, Earl Taylor Spader

UNLV Theses, Dissertations, Professional Papers, and Capstones

Disparities in utilization of oral health services have been shown to exist through epidemiological investigations and data analysis. Specifically, disparities exist for utilization of preventative dental care (PDC) and unmet dental need (UDN). The disparities in utilization of PDC and UDN are associated with demographic and insurance variables.

To address the oral health disparities, the University of Nevada, Las Vegas-School of Dental Medicine (UNLV-SDM) was created to improve the health of the citizens of Nevada through innovative programs of oral healthcare services to the community. More recently, UNLV-SDM opened a pediatric dental residency training program to provide care directly to …

Factor Analysis Of Intern Effectiveness, Sid T. Womack, Shellie Louise Hannah, Columbus David Bell

Administrative Issues Journal

Four factors in teaching intern effectiveness, as measured by a Praxis III-similar instrument, were found among observational data of teaching interns during the 2010 spring semester. Those factors were lesson planning, teacher/student reflection, fairness & safe environment, and professionalism/efficacy. This factor analysis was as much of a statement about effective teaching as it is about the technical aspects of an instrument utilized to assess it. Forty-one percent of effective teaching was found to be in the lesson planning.

Major Difference: An Examination Of Student Writing Performance By Major And Its Implications For Business Communication, Lucia S. Sigmar, Geraldine E. Hynes

Administrative Issues Journal

This study analyzes the writing performance levels of 352 students to determine the extent to which business students are achieving written communication competency and whether differences exist among the business majors. Although most students met or exceeded expectations in format and content on a common writing task, students were weakest in grammar and mechanics, with almost half scoring below expectations across all majors. The findings indicate no statistically significant differences in writing competency among majors. This study also suggests that business communicators can serve as “collegial consultants” in a cross-disciplinary effort to improve student writing.