Public Administration Commons^™

Supporting Intrinsic Motivation And Public Service Motivation In The Local Government Sector: Evaluating The Effects Of Performance Appraisal Systems, Erin L. Luper

Theses and Dissertations

This study used an electronic questionnaire to evaluate the levels of intrinsic motivation, compared to extrinsic motivation, in front-line local government employees. This research also evaluated the relationship between intrinsic motivation and public service motivation (PSM). Further, this research assessed the effects of performance appraisal systems (PAS) on intrinsically motivated front-line local government employees.

Current research suggests that public sector employees are more intrinsically motivated than extrinsically motivated. This study found that, while the employees showed higher levels of intrinsic motivation over extrinsic motivation, most of the respondents showed moderately high levels of both intrinsic and extrinsic motivation. Additionally, the …

Race, Segregation, And Choice: Race And Ethnicity In Choice Neighborhoods Initiative Applicant Neighborhoods, 2010–2012, Matthew F. Gebhardt

Urban Studies and Planning Faculty Publications and Presentations

During the past two decades, concern about spatial concentrations of poverty and disadvantage has become an ascendant scholarly and policy issue, and research on the effect of neighborhoods on individual and family life chances has grown substantially. The Choice Neighborhoods Initiative (hereafter, Choice), introduced in 2009, is a new federal program designed to address concentrated poverty. Choice, which is functionally the successor to the Housing Opportunities for People Everywhere, or HOPE VI, Program, provides competitive grants to fund redevelopment and revitalization in neighborhoods that have concentrations of poverty and publicly subsidized housing, with the goal of transforming them into neighborhoods …

Aging In Falmouth: Assessing Current And Future Needs Of Our Aging Population, Jan E. Mutchler, Bernard A. Steinman, Hayley Gleason, Caitlin E. Coyle

Gerontology Faculty Publication Series

This report describes the collaborative efforts undertaken by the Town of Falmouth Council on Aging Senior Center and the Center for Social and Demographic Research on Aging, within the McCormack Graduate School at the University of Massachusetts Boston. Beginning in Spring 2013, these organizations joined to conduct a needs assessment to investigate the needs, interests, preferences and opinions of the Town’s older resident population, with respect to aging in Falmouth. The focus of this report is on two cohorts of Falmouth residents—those aged 45 to 59 (referred to as “Boomers”), and the cohort of individuals who are currently aged 60 …

Making Parts Instead Of Children : Policy Feedback And No Child Left Behind, Jody Maria Schmid

Legacy Theses & Dissertations (2009 - 2024)

Most of our hopes and dreams for public education rely on how well teachers teach, and major federal education policies often need teachers to serve as their primary implementers. Yet we know very little about how teachers' responses to federal education policies affect their teaching, their identity and their motivations. Research on "policy feedback" recognizes that policy targets derive important lessons from public policies and political discourse, but there are gaps in terms of how, when and why relationships within organizations, institutions, or communities mediate these effects on policy implementers and citizens. This dissertation uses cultural policy analysis, and in-depth, …

A Feedback View Of Theories Of Contentious Politics, Alexander Yury Lubyansky

Legacy Theses & Dissertations (2009 - 2024)

In political science, several theories of contentious politics hold that political action results from complex dynamic interactions between political groups and other stakeholders, such as their governments. This dissertation creates an integrated feedback view of three such theories of contentious politics (Relative Deprivation, Resource Mobilization, and Political Opportunity Structures) as well as three recent attempts to integrate these theories (Collier & Hoeffler, 2000; Regan & Norton, 2005; Wimmer, Cederman, & Min, 2009). This integrated feedback view provides a better understanding of the link between these theories' causal structure and behavior.

Essays On Failure Management Of Nonprofit Organizations, Junesoo Lee

Legacy Theses & Dissertations (2009 - 2024)

No matter how well an organization is managed, we face some inevitable failures such as deficient volunteers, excess demands for service, unstable grants, etc. Paradoxically however, successful organizations have been using their failures creatively. Beyond such successful use of failure, can benefits of failure be systematically described? What would be the generic ways to benefit from failure? In order to answer that question, three essays were written with the following details.

A Multifoci Model Of Workplace Incivility And Deviance : Examining The Moderating Role Of Prosocial Orientation, Wisanupong Potipiroon

Legacy Theses & Dissertations (2009 - 2024)

Despite the scholarly interest in workplace incivility in the field of organizational behavior, public administration (PA) scholars have paid much less attention to this timely and relevant topic. Based on a unique sample of 401 individuals (nested in 83 work units) employed in a public organization in Thailand, the present study seeks to address this void by examining whether different sources of workplace incivility (i.e., supervisors, coworkers and customers) will have differential effects on different types of employee deviant behaviors (i.e., deviance directed towards the organization, supervisors, coworkers and customers). Based on a multifoci and target-specificity framework, the present study …

The Performance Puzzle: Understanding The Factors Influencing Alternative Dimensions And Views Of Performance, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright

Public Administration Faculty Scholarship

There is a large literature on the determinants of organizational performance, and its multidimensional nature is well recognized. However, little research has examined how different organizational and environmental factors influence different stakeholders’ performance assessments of the same service. We address this gap by comparing the factors influencing performance evaluations by different constituencies of child care centers in Ohio. We operationalize performance using (1) regulatory violations documented during state licensing inspections, (2) satisfaction with the center’s quality reported by center directors, (3) satisfaction with the center’s quality reported by teachers, and (4) satisfaction with care quality reported by parents. Our findings …

Practicing Philanthropy In American Higher Education: Cultivating Engaged Citizens And Nonprofit Sector Professionals, David A. Campbell

Public Administration Faculty Scholarship

Recent scholarship has documented a growing interest in teaching philanthropy at the undergraduate and graduate level. This study is an overview of the nature and extent of one approach, experiential philanthropy, in which students learn philanthropy by making grants to nonprofit organizations. The study reviewed syllabi and support material for 88 experiential philanthropy courses. The analysis identified four course models offered in a variety of academic settings. These findings suggest a broader range of course options for advancing civic engagement goals that instructors might typically consider. Faculty who teach these courses pursue multiple goals, including preparing students for citizenship and …

Study On Investment In Water And Wastewater Infrastructure And Economic Development, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Edward J. Collins Center for Public Management Publications

The Edward J. Collins, Jr. Center for Public Management in the John W. McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston was tasked by the Massachusetts Water Resources Authority Advisory Board (MWRAAB) with asking and answering a very fundamental question relating to public infrastructure: “What is the relationship between investment in water and wastewater infrastructure and economic growth?” To do so, Center staff not only researched the positive results of investing in infrastructure, but also took time to consider what failing to invest in adequate water and wastewater infrastructure might mean. Additionally, the Center …

Spdt Homework And Communications, Strategic Planning Development Team

Resource Archive

Brief administrative report giving contact information for key individuals and groups in the Strategic Planning Development Team, and a call to submit topic team ideas.

Strategic Planning Equity Lens, Strategic Planning Development Team

Resource Archive

Based on a suggestion by Dr. Charlotte Goodluck, the Project Support Team has created an Equity Lens through which we may review both the strategic planning process and its eventual outputs. In order to design our lens using the best and most current thinking on the subject, we have enlisted the help of a small group of experts from within the PSU community and other regional experts. This advisory group includes Ann Curry-Stevens, Ashley Horne, Carlos Crespo, Chas Lopez, Cornel Pewewardy, Steve Percy, Veronica Dujon, Yves Labissiere, Ann Marie Fallon, and Sonali Balajee.

In building a review process, this group—or …

Collaborative Crisis Management In The Public Sector: Effective Leadership Under Stress, Yusuf Ustun

Electronic Theses and Dissertations

The primary aim of this study is to discover how leadership competencies affect the perceived effectiveness of crisis management. Leadership skills exhibited by public managers in crisis times may help eliminate panic and help victims recover from the difficult situation as soon as possible. The existence of effective leadership in a crisis is one of the most important inputs in order to diminish the harmful effects of crises and disasters. The absence of effective leadership in times of crisis may be one of the most significant problems in the public administration because it may result in loss of human life …

Managing Effective Collaboration Among Law Enforcement, Intelligence Services, And Military Forces In Fight Against Terrorism And Organized Crime, Cihan Demirhan

Electronic Theses and Dissertations

The fight against terrorism and organized crime require strong collaboration between public security organizations. Public security networks include several agencies that are not bound to each other with strong hierarchical ties. Because of a lack of the strong hierarchical structure, managing public networks is not similar to managing a single government agency. This study aims to examine the factors influencing network effectiveness in the public security sector. The main research questions of the study are: Which factors are important for effectiveness in public security networks? What is the role of inter-organizational trust among partner agencies? Which kind of leadership style …

Predictors Of An Effective Performance Measurement System: Evidence From Municipal Governments In Turkey, Sedat Eliuz

Electronic Theses and Dissertations

The aim of this study is to examine the predictors of effective performance measurement in the context of Turkish municipalities. In the study, mainly the theoretical guidance of context-design-performance model has been utilized to examine the contextual and design factors which have influenced the effective use of performance measurement systems in Turkish municipalities. The following research questions were examined in this study: To what extent do Turkish municipalities implement performance measurement systems effectively?, What are the predictors of effective performance measurement in Turkish municipalities?, and whether or to what extent do quality of performance measures, technical capacity of the municipality …

Employee Locus Of Control And Engagement In Nonprofit Organizations, Jacqueline Myers

Walden Dissertations and Doctoral Studies

Transformational leadership and employee engagement have been studied in the private sector, yet research in the nonprofit sector is scarce. Addressing this gap is important to improve nonprofit practices, as nonprofit organizations contribute to a myriad of social issues critical to positive social change. Using Burns's theory of transformational leadership, which places emphasis on motivating and inspiring performance through a shared vision and mission, the purpose of this quantitative study was to analyze the effects of transformational leadership on employee engagement in nonprofit organizations. The study also assessed whether locus of control acted as a mediating variable on employee engagement. …

Evaluating Spatial Model Accuracy In Mass Real Estate Appraisal: A Comparison Of Geographically Weighted Regression And The Spatial Lag Model, Paul E. Bidanset, John R. Lombard

School of Public Service Faculty Publications

Geographically weighted regression (GWR) has been shown to greatly increase the performance of ordinary least squares-based appraisal models, specifically regarding industry standard measurements of equity, namely the price-related differential and the coefficient of dispersion (COD; Borst and McCluskey, 2008; Lockwood and Rossini, 2011; McCluskey et al., 2013; Moore, 2009; Moore and Myers, 2010). Additional spatial regression models, such as spatial lag models (SLMs), have shown to improve multiple regression real estate models that suffer from spatial heterogeneity (Wilhelmsson, 2002). This research is performed using arms-length residential sales from 2010 to 2012 in Norfolk, Virginia, and compares the performance of GWR …

دور المعلومات المحاسبية التحليلية في تؤييد الموازنة, أسماء مهدي الهاشمي

Muthanna Journal of Administrative and Economics Sciences

من أهنم المقومنات لعملينة انننادة بنناي العنرا فني المرحلننة الراهننة هنو تخةيةنات الموازنننة العامنة لتنفين الم ناري الإسننتاماريةوم نناري البنننت التحتيننة التنني نانننت الكايننر منن الإهمننال وفننعت التخةيةننات لفتننرات طويلننة ومننا يميننز النظننام الحننالي و ننودالحكومات المحلية والتي تتولت نملية تخطيط وتنفي الم اري م واق الحا ات المحلية الملحنة لم تمعاتانا والتني ينباني ا تعكنساستراتي ياتاا في الاستفادة م الموارد المخةةنة لانا وإسنتخداماا الاسنتخدام اأمانل وخن ل السننوات الامنا المافنية خةةنتالكاير م اأموال لموازنات الحكومات المحلية لمحافظات العرا المختلفة لإن از الم اري اأساسية لتؤهينل البننت التحتينة ال زمنةللعرا لفتح ابوابه نلت مةرانياا للم اري الإستامارية التي بدورها اساسية …

تمويل المنافع والخدمات في المؤسسات المصرفية الإسلامية الأردنية, أحمد محمد الجيوسي, علي سليمان الشطي

Muthanna Journal of Administrative and Economics Sciences

يعتبر موضوع تمويل المنافع والخدمات واحدا من أهم أساليب التمويل المستحدثة على مستوى العمل المصرفي الإسلامي؛ وهو يعني: تمويل إجارة الخدمات لطالبيها – من عملاء المصارف والمؤسسات المالية الإسلامية - من خلال حصول المؤسسات على المنافع بأجرة حالية (حاضرة) ومن ثم إيصالها إلى المحتاجين إليها بأجرة مؤجلة أو مقسطة، مما يسهم في تحقيق احتياجات العملاء من تعليم أو طبابة أو سياحة وسفر، وإيجاد الحلول المناسبة لقضايا اجتماعية ملحة وضرورية من جهة، ويعمل على زيادة الاستثمار في هذه المجالات الحيوية من خلال زيادة طلب السوق على هذه الخدمات من جهة أخرى. ويرى الباحثان أن هذا الموضوع على درجة كبيرة من الأهمية …

إمكانية توظيف اللاملموسات في تحقيق الإبداع المنظمي, حامد كاظم متعب الشيباوي

Muthanna Journal of Administrative and Economics Sciences

نتيجة للتطور السريع والبحث عن التكنولوجيا الجديدة المعاصرة اهتمت المنظمات الحديثة باللاملموسات كونها تمثل ثروة حقيقية من الأفكار والمعرفة والخبرات الأحدث في مفهوم الإدارة الحديثة تستطيع أن توظفها في تحقيق الإبداع ألمنظمي . تدرك منظمات اليوم بأنها لا تتنافس من خلال ما تملكه ممن أصول ومقدرات مادية ملموسة وإنما من خلال حزمة من اللاملموسات كمصدر لتكوين الثروة الحقيقية والتدفق الحيوي للقيمة والأفكار الإبداعية والخبرات . تهدف هذه الدراسة إلى إمكانية توظيف اللاملموسات بإبعادها (المعرفة , الابتكارات , براءة الاختراع, حقوق التأليف والنشر , تكنولوجيا المعلومات) في تحقيق الإبداع ألمنظمي بابعادة ( القدرة على حل المشكلات , تقبل المخاطرة , تشجيع …