Industrial and Organizational Psychology Commons^™

Newcomer Adjustment And Affective Commitment: A Two-Wave Moderated Mediation Model, Shay Norris

Electronic Theses and Dissertations

As job and career changes continue to increase in the post-pandemic work environment, new employees are not staying in their roles long enough to identify with their organization, causing high turnover in the first few months of employment. To address these problems, there is increasing evidence that providing resources and support during the socialization process will increase employee commitment, retention, and organizational performance. I propose that an integrated theoretical framework combining Socialization Resources Theory (SRT) and Job Demands-Resources Theory (JD-R) is best suited to explain the relationship between newcomer adjustment and affective commitment. A moderated-mediation model is developed and tested …

Cross-Cultural Examination Of Vacation Policy On Employee Satisfaction And Happiness, Ketan D. Parekh

CMC Senior Theses

With the advent of technological advancement, entrepreneurship, and a higher emphasis on meritocracy, societies across the globe have experienced intense competition to outdo one another. This has pushed companies to place increased importance on worker productivity; large and small companies want to see their employees work harder, longer, and faster. With this increased demand for work, companies today are making sure they have suitable reward systems to ensure worker satisfaction and quality work production. However, what these reward systems look like and how they function contrast significantly across cultures, especially as it pertains to corporate leave policies. This thesis examines …

Personality And Organizational Justice Effects On Counterproductive Work Behavior, Alec C. Drabish

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Counterproductive work behavior (CWB) costs U.S. organizations billions annually (e.g., Bennett & Robinson, 2000). Any behavior that goes against the goals of an organization and is intended to harm either the organization or its members can fit the definition of CWB. To properly address these problems an accurate understanding of CWB and its’ determinants is necessary. Employee perceptions of fairness (organizational justice) is linked to CWB because employees reciprocate unfair treatment with CWB (e.g., Shaw et al., 2003), and the personality traits honesty-humility and self-control are also strong determinants of CWB because high levels of these traits will suppress the …

Word Superiority Effects In Dyslexics, Sarah A. Sinclair-Amend

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Distorting the word superiority effect with intraword spacing was used to investigate the processing difference in single-word reading for dyslexics and controls. Perfetti’s Reading model suggests that dyslexics would have reduced processing capacity with intraword spacing. Results from a Covid-modified experimental protocol generally did not support the hypothesis. There was poor differentiation between groups in the word capacity coefficient. Response time by itself was also not informative. However, dyslexics had reduced accuracy in distractor identification across intraword spacings due to the lack of retention in phonological working memory or attention in central executive deficit (Alt, Fox, Levy, et al., 2022; …

The Mediating Effect Of Surface Acting On Mistreatment-Exhaustion And Mistreatment-Sabotage Relationships, Jiani Fan

Honors Undergraduate Theses

Although ample research has been conducted to explore employee emotional labor and customer incivility at the workplace, there is limited literature examining the role of surface acting in the stressor-strain relationships associated with customer incivility. The current study focuses on the mediating effect of surface acting between customer mistreatment-emotional exhaustion and customer mistreatment-service sabotage relationships. Based on several theoretical models regarding mental and emotional resources, including the Conservation of Resources Theory and Ego Depletion Theory, it is hypothesized that a significant mediating effect of surface acting can be identified in the customer mistreatment-emotional exhaustion and customer mistreatment-service sabotage relationships. A …

The Social Cognitive Model Of Leadership Perceptions: Proposing A Dynamic, Integrated Theory Of Leadership Identification And Appraisal, Leah Howard, Justin Travis

University of South Carolina Upstate Student Research Journal

This paper is an exploration of the relationships between the stereotype content model, implicit leadership theory, and leadership behavior theory with a focus on illuminating the elements held in common by these three theories and identifying the positive implications of integrating these theories into an inclusive social cognitive model for future leadership research.

After briefly summarizing the three focal theories, we highlight the correspondence between them. We then establish the importance of organizing these theories into a comprehensive model which can be used to understand and explain leadership from a cohesive, multidimensional approach. In proposing such a theoretical model, we …

The Challenge-Hindrance Model Of Stress And Its Intersections With The Conservation Of Resources Theory, Divya A. Srijay, Justin Travis Dr.

University of South Carolina Upstate Student Research Journal

This paper briefly summarizes the challenge-hindrance model of stress (CHM) through its basis in the transactional theory of stress, and it integrates modern theories of stress found in social psychology and management literature. In doing so, we provide a content map/process model to guide future research that can contribute to the creation of a more effective measure of the secondary appraisals of stressors.

Although psychometric and related statistical concerns regarding extant measures have been noted and discussed in the literature, our hope is that the proposed model may aid in the conceptualization of the nomological network of the stress process …

Using Agile Principles To Implement Workplace Diversity, Equity, And Inclusion Best Practices, Jennifer Bernardez

CMC Senior Theses

Companies understand the importance of diversity, equity, and inclusion (DEI) in the workplace and are willing to invest to achieve successful DEI results. Unfortunately, the results of these efforts have been inconsistent at best. Over the last twenty years, companies have successfully applied Agile principles to to achieve successful project management results. This paper describes how to apply Agile principles to DEI initiatives. Additionally, a practical model for achieving DEI results in the areas of hiring, onboarding, employee retention, and assessment, has been developed and is presented. Application of this innovative model will help companies achieve desired results from investments …

Employee Satisfaction And Perceptions Of Organizational Leadership Accountability, Caroline M. Clancy

All Graduate Theses, Dissertations, and Other Capstone Projects

Leadership can truly make or break an organization with regard to virtually every work-related outcome. So, what characterizes an effective leader? Research suggests that leaders who embody organizational values and are held to same standards as their subordinates are related to optimal organizational outcomes. These values and standards start with an organization’s accountability practices. We hypothesize that perceptions of accountability will demonstrate a positive relationship with job satisfaction (H1) and a negative relationship with turnover intentions (H2). Additionally, communication will moderate the relationship discussed in our first hypothesis (H3). Finally, communication will moderate the relationship discussed in our second hypothesis …

The Effects Of Transformational Leadership On Sales Performance In A Multilevel Marketing Organization, Alexander Techy

All Graduate Theses, Dissertations, and Other Capstone Projects

Despite the rapid growth of multilevel marketing (MLM), there is little research that examines distributor performance in this unique organizational setting. The present study focused on the relationships between individual distributors and the people who recruited them into the organization (i.e., their sponsors). Given the unique structure of MLM organizations and the importance of sponsor-recruit relationships, it has previously been proposed that sponsors should employ a transformational leadership style. This study investigated transformational leadership as a predictor of performance, which was defined using both objective and subjective measures. Participants were 479 distributors at an MLM organization who were instructed to …

Lessons From Psychology For Law Practice Management, Peter G. Glenn

Dickinson Law Review (2017-Present)

No abstract provided.

Perpetrator Workplace Aggression: Development Of A Perpetrator Aggression Scale (Pas), Md Rashedul Islam

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Perpetrator workplace aggression has always been considered as a uni-dimensional construct from the uni-dimensional perspective. The most popular and widely used scale, interpersonal deviance scale (IDS; Bennett & Robinson, 2000), to assess perpetrator workplace aggression has only seven items (i.e., seven content areas), which lacks a high level of content-related and construct-related validity. Recently, researchers have suggested that perpetrator workplace aggression may be a construct with a general factor at the top (Sackett & DeVore, 2001); however, this general factor can be less clear for a more complex model (Marcus et al., 2016). Using three samples (N = 271, 337, …

User Interface Design For Supervisory Control Of Multiple Manned And Unmanned Air Vehicles, Taleri Lynn Hammack

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This dissertation research will cover lessons learned from the three-year, iterative design and evaluation of TECUMSA (Tasking and Execution of Collaborative Unmanned and Manned Systems with Autonomy). TECUMSA is a graphical user interface and autonomous tool suite that enables a single operator (e.g., an Air Mission Commander) to team with autonomous capabilities (e.g., route planning, aircraft task allocation) to effectively command and control multiple manned and unmanned aircraft in a contested battlespace. The user/AMC was responsible for accomplishing a series of reconnaissance, surveillance, and threat neutralization tasks in a hostile and dynamic simulated battlespace. The main challenges in this problem …

Barriers To Technology Adoption In The Water Treatment Industry, Ian Adams

Williams Honors College, Honors Research Projects

This honors project focuses on barriers to technology adoption in the drinking water treatment industry. The scope of this project considers these barriers as they relate to general technology and with a specific focus on artificial intelligence (AI) and digital twins. To better understand these barriers, prior research and case studies are analyzed. The case studies include reports provided by Fontus Blue, a water treatment software provider based in Akron, Ohio. The case studies exhibit the benefits and challenges of integrating new technology, including AI systems. With the context of these case studies in mind, a survey was distributed to …

Addressing Sexual Harassment (Sh) At Work: Examining The Role Of Social Identity On Observer Intervention Behavior, Tisnue Jean-Baptiste

Electronic Theses and Dissertations, 2020-2023

Sexual Harassment (SH) has been a prevalent issue within the workplace. Observer behavior is when employees are trained to identify and intervene in situations of SH. The traditional SH framework has focused on the legal compliance of employees rather than appealing to their moral reasoning. Furthermore, in most SH training typically depicts an SH situation with a white man who identifies as heterosexual as the perpetrator and a white woman as the victim. The Sex-Based Harassment (SBH) framework aims to address various intersections of racial, sexual, and gender identity within the context of SH. The current study examined the role …

Zombie At Work (Aggressive) Zombie At Home: The Relationship Between Work Boredom And Romantic Partner Undermining And Disengagement, Kenzie Dye

Electronic Theses and Dissertations, 2020-2023

Work boredom is an understudied topic within Industrial/Organizational psychology, and studies have yet to examine work boredom in the context of the work-nonwork interface. The present study reviewed the current work boredom literature and then examined two pathways by which boredom may be related to employees' behavior at home. It proposed that negative affect, in the form of frustration, is a link between work boredom and undermining behaviors toward one's romantic partner. The cognitive pathway connecting work boredom with romantic partner disengagement, was proposed to be affective rumination. These pathways were expected to be buffered with a high work-nonwork segmentation …

Worker Experience A Year Into Covid: Job Demands And Resources In The Philippines, Emerald Jay D. Ilac, Jaimee Felice Caringal-Go, Ma Tonirose De Guzman Mactal, Mendiola Teng-Calleja

Psychology Department Faculty Publications

This study aimed to examine the positive and negative job characteristics that impact employees’ working experience in a country located in the Global South during the COVID-19 pandemic using the job demands and resources (JDR) theory as a framework. Data collection happened approximately one year after the onset of the COVID-19 pandemic in the Philippines. Data came from a qualitative online survey of 122 workers which was then subjected to thematic analysis. For both demands and resources, four superordinate themes emerged: intrapersonal, interpersonal, work or task-related, and organization- related. Intrapersonal job demands included health and safety, and the complexity of …

The Correlation Between Work Empowerment And The Ownership Of Feminist Beliefs In Working College Women, Taylor Marino

Williams Honors College, Honors Research Projects

The correlation between work empowerment and attitudes of feminism in people who identify as women while simultaneously working and attending college has not previously been assessed. The aim of this study is to identify what relationship, if any, exists between these constructs. The scales utilized will be the work empowerment scale developed by Spreitzer (1995) and the FEM scale developed by Smith, Ferree, and Miller (1975). Based on previous literature, it can be hypothesized that greater feminist attitudes will be correlated with higher levels of work empowerment.

Investigating The Efficacy Of Novel Measures Of Careless Responding To Tests, Mark Christopher Ramsey

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Research has demonstrated that careless responding (CR) threatens the construct validity of measures (see Huang et al., 2015; Wise & Kong, 2005). Researchers have developed and studied many measurement approaches to capture CR in surveys, with different survey measures compensating for the practical or empirical limitations of other measures. This research is distinguished from ability test CR research because ability tests are fundamentally different from surveys. Within ability tests, CR research has focused only on response time and self-report measures of CR, both of which carry limitations. The former is inflexible because the index necessitates item-level response time information, and …

Testing The Lumberjack Analogy: Automation, Situational Awareness, And Mental Workload, Justin W. Morgan

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This study examines the effects of automation on the human user of that automation. Automation has been shown to produce a variety of benefits to employees in terms of performance and a reduction of workload, but research in this area indicates that this might be at the cost of situational awareness. This loss of situational awareness is thought to lead to “out-of-the-loop” performance effects. One way this set of effects has been explained is through the “lumberjack” analogy, which suggests these effects are related to degree of automation and automation failure. This study recreates the effects of automation on mental …