Organizational Communication Commons^™

Communicating During Crisis: A Case Study Of The 2010 Bp Gulf Oil Spill, Aubrey Nichole Villines

Undergraduate Honors Thesis Collection

Crisis communication is an integral aspect of public relations that can have either positive or negative repercussions based upon the action that an organization responds. The manner in which an organization handles a crisis determines financial implications that may ensue, public perception and reputation of the organization, as well as the overall success or failure of the organization in the future. Consequently, Timothy Coombs asserts that the best crisis communication practice is to respond quickly, accurately, and consistently (Coombs, 2010: 28). Other scholars concur and add supplementary techniques which emphasize preparedness and responsibility. The present study was conducted to identify …

Nursing News: April 2011, St. Cloud Hospital

Patient Care News

National Nurses Week

Baccalaureate and ADN RN Hiring Guidelines

Safety and Near Miss Reporting

Clinic Connection: Spring 2011, Centracare Clinic

Clinic Connection

• President’s Message: "Team-based medicine and the use of clinical guidelines and protocols"
• Updated growth charts now available
• Mohs Micrographically-controlled Surgery for Non-Melanomatous Cutaneous Malignancy
• Minimally invading the chest: Thoracoscopy in modern surgery
• Introducing our new CentraCare Clinic Specialists
• Affordable Care Act brings Medicare changes

Prescribed Reading: April 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Best friend at work?
• Focusing our service efforts
• Patient Satisfaction Scorecard results
• Leading with Care award
• “Caring Idea” contest winners
• Welcome to these new employees
• Recognition for years of service
• Welcome to our new provider
• CCHS receives Great Workplace Award
• Making a difference
• Caring for Generations campaign
• Employee Assistance Program (EAP)
• A decade of inspiring women
• Central Minnesota Heart Center events
• April is National Donate Life Month
• Turn Tears of Hope into Tears of Despair

Demonstrating Library Value: Examples And Applications For Arts Libraries, Jeanne M. Brown

Library Faculty Research

Demonstrating library value is of critical importance to all libraries, both to protect services and to serve patrons effectively. This paper presents suggestions for art and architecture libraries as they engage in determining what patrons value and documenting that value for library and campus administrators. Methods for calculating worth and for presenting a case are provided, as are ways of using strategic thinking and the assessment process to ensure the continuance of valuable services should budget reductions be unavoidable.

Crafting A Congregational Narrative For The College Church Of Christ In Fresno, California, Jason W. Locke

Doctor of Ministry Theses and Dissertations

This thesis describes a ministry project in the College Church of Christ in Fresno, California. In this project I led the congregation through a narrative crafting process in order to clarify the church’s identity and increase its capacity for mission. In recent decades, the College Church moved away from some of its founding characteristics yet failed to clarify a new sense of identity. It subsequently had difficulty acting with a unified sense of purpose and instead moved increasingly toward fragmentation.

Data for crafting the new narrative came from three weeks of group interviews. My research team conducted these interviews in …

Nbc Peacock North Spring 2011, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Craig White Retires -- Father & Son Space Shuttle Stories -- Brunch Pictures -- My Civil Rights Experience -- 4,700 Miles to San Francisco

Library Education And Development Newsletter, Volume 4, Issue 4, Uno Library Science Education

Library Education and Development (L.E.A.D.)

This issue of the Library Education and Development Newsletter features Advice from the Frontlines from Lynn Behounek, a Student Spotlight of Jennifer Malec, Announcements, Conferences and Professional Development, and Things to Consider: Do and Give More Than Is Expected of You, by Harrison Barnes.

Discerning A Vocational Theology Of Marriage For The Smyrna Church Of Christ, Daniel F. Camp

Doctor of Ministry Theses and Dissertations

The goal of this project was to discern a vocational theology of marriage for the Smyrna Church of Christ in Smyrna, Tennessee. Through a group discernment process, the participants studied Genesis 1-3 and 2 Corinthians 5 as a basis for understanding God’s design for marriage at creation, the effects of sin on the vocational aspect of the marriage relationship, and the call of Christ for husbands and wives to participate in the resurrection life through the ministry of reconciliation. At the end of the discernment process, the participants articulated a theology statement for the church that examined our current context …

Nemo News, Volume 7, Issue 4, Uno Library Science Education

NEMO Newsletter

This issue of NEMO News features New April Admissions Deadline, Registration Tips, Important Dates and Reminders, Advice from the Frontlines from Gary Wasdin, Student Resources, Student Spotlight on Jesse Jones, and Contact Information.

Criss Chronicles, Volume 1, Issue 2

Criss Chronicles Newsletter

This edition of Criss Chronicles highlights ARTstor, A Conversation With... Karl Johnson, SCOLA/Language Learning Center, an "O" Club sweetheart sweater from 1939 in the university archives, where to find the newest books and DVDs, an anonymous donation to the library, "Cited in the Library," an upcoming presentation for the Lifecycle of Scholarly Communication workshop series, and a calendar of upcoming events.

Communication Disconnect: Generational Stereotypes Between Generation X/Y And Baby Boomers In American And Chinese Organizational Communication, Yuxiang Du

Masters Theses

This research explores organizational communication between Generation X/Y and the Baby Boomers within the American and Chinese groups using social identity theory. Twenty participants were interviewed about their opinions on this issue. Thematic analysis was used to examine themes in the responses. The themes were organized into six categories: outlining Generation X/Y, outlining Baby Boomers, generational communication, generational stereotypes, cultural influences, and favorable solutions. Two referent elements were used through the whole discussion, social identity and cultural characteristics. The study revealed a strong social identity with all the four generational groups, difficulties in communication and stereotypes because of the identities. …

How New Librarians Used Branding And Outreach To Create Communities Of Practice, Kiyomi D. Deards

University of Nebraska-Lincoln Libraries: Presentations

Want to get involved and make a difference? Come learn how one librarian got involved and used branding and outreach to promote and increase membership in their professional service organization, and developed their personal community of practice. Find out how you can get involved professionally. Learn how you can define and promote a unique brand for a professional group or yourself, and see how getting involved can exponentially increase your professional network while serving others.

Nursing News: March 2011, St. Cloud Hospital

Patient Care News

BLS and ACLS Protocol Changes

Prescribed Reading: March 2011, Centracare Clinic

Prescribed Reading

• Health Care Matters: Keeping CentraCare Clinic fair for all staff
• Patient Satisfaction Scorecards
• The case for service: patient feedback Access to care:
• Recognition for years of service
• L.I.F.E. Program offers employee discount
• Take health assessment, get rewarded!
• Project H.E.A.L. offers free screenings
• Drive thru colon cancer screenings
• Open House for new midwives
• Welcome to these new employees
• Women’s Health 101 is April 2
• CentraCare Health System Pharmacy partners with Sleep DME – CPAP Store
• Nursing alumni scholarship offered

Introduction To Current Empirical Research: Examining Sustainability, Donald E. Gibson

Organization Management Journal

No abstract provided.

Revisiting The Behavioral Matrix For Leadership And Team Development, Kathleen Kane

Organization Management Journal

The Behavioral Matrix functions on a variety of levels, as: an introduction to self-awareness; a team building exercise; an ice breaker; an introduction to individual differences; or an opening exercise to a course or leadership development program. This exercise can be adapted for a variety of participants in college courses: undergraduate and graduate, as well as for executive and corporate training. Behavioral styles are categorized on a matrix with two axis. The four quadrants created by the intersection of the axis yield four different categories: Controller (formal/dominant), Supporter (informal/flow-with), Analyzer (formal/flow-with), and Promoter (informal/dominant). Specific guidelines for using the exercise …

Influences On The Organizational Implementation Of Sustainability: An Integrative Model, Kent D. Farfield, Joel Harmon, Scott J. Behson

Organization Management Journal

Multiple forces in the 21st century have propelled businesses into confronting conditions that challenge their own and the world’s sustainability. This paper illuminates the factors influencing companies to implement sustainability practices. It validates an integrative model of the effects that external influences, foundational organization enablers, decision drivers, and inhibitors had on both sustainability implementation and organizational performance. Using data from a worldwide survey of 1514 managers, we showed how external forces for sustainability and support from organizational leaders to create an enabling foundation are likely to translate into decision priorities, implementation of sustainability practices, and perceived performance improvement. We also …

What Poetry Brings To Business, Steven S. Taylor

Organization Management Journal

No abstract provided.

Jenny Jan’S Dilemma: Applying The Principles Of Resource Dependence Theory To Vendor Selection Negotiations, Pamela G. Schwalb, Rose M. Leavitt, John E. Barbuto Jr., Michele Millard, Robbe Peetz

Organization Management Journal

This paper describes an original exercise developed to apply resource dependence theory (RDT) in an interesting and educational series of role plays. The exercise creates simulated negotiations between a fast-food sandwich shop and various supply vendors, where student actors representing these entities experience the dynamics between dependence and power. Complete theoretical background on RDT is followed by step-by-step instructions and processing information. Pre- and post-assessments, student reactions, and a photo-ready hand-out of the activity are also provided.