Organizational Communication Commons^™

Investigating The Uniqueness And Usefulness Of Proactive Personality In Organizational Research: A Meta-Analytic Review, Matthias Spitzmuller, Hock-Peng Sin, Michael Howe, Shereen Fatimah

Research Collection Lee Kong Chian School Of Business

Using meta-analysis (283 effect sizes from 122 studies), we extend prior qualitative and quantitativereviews of research on proactive personality in a number of meaningful ways. First, we examine thediscriminant and incremental validity of proactive personality using meta-analytic regression analyses.Our results reveal that more than 50% of variance in proactive personality is unrelated to the BigFive personality traits collectively. Also, proactive personality accounts for unique variance in overalljob performance, task performance, and organizational citizenship behaviors, even after controllingfor the Big Five personality traits and general mental ability (for overall job performance and taskperformance). Moreover, we find no subgroup differences in proactive …

Understanding How Patients Perceive Their Medical Providers’ Communication In A Hospital Based Emergency Department Setting, Balpreet K. Grewal-Virk

Seton Hall University Dissertations and Theses (ETDs)

Background: In recent years, a chief patient complaint has been that there is a breakdown in communication with their healthcare provider. This is concerning because poor provider-patient communication can lead to reduced medication adherence, misdiagnosis, increased healthcare costs, and even death. Furthermore, the implementation of the Affordable Care Act has availed healthcare insurance to more individuals, which will increase the insured patient population. This will lead to a rise in patient visits, but also means that there are not enough physicians to support this new volume of patients. Other healthcare providers, like nurse practitioners and physicians assistants are more …

Patient Care News: June 2015, St. Cloud Hospital

Patient Care News

Video Observation Added for Select 72 Hour Holds

Winners of Nurses Week Poster Contest

A Lack of Concordance in Patient-Provider Populations

Nominate a Nurse for National Award

The Power And Importance Of Emotional Investment In Scholarly Research: An Ethnographic Account Of San Luis Obispo County Juvenile Hall, Claire E. Shannon

Communication Studies

No abstract provided.

Facilitating A Pastoral Leadership Model For The Ulysses Church Of Christ, Warren Baldwin

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project intended to train leaders in principles of character-based leadership. I applied five principles drawn from Proverbs to the current situation of the Ulysses Church of Christ. The principles included community development, integrity, listening, ministering to the marginalized, and shepherding. I intentionally focused this character-based leadership training more on theological principles found in Proverbs than on skill development or leadership theories from the social sciences. I paid some attention to skill development and incorporated some principles from the social sciences, particularly psychology, but I placed greater emphasis on learning what …

What Is Public Relations To Society? Toward An Economically Informed Understanding Of Public Relations, Halff, Gregor, Anne Gregory

Research Collection Lee Kong Chian School Of Business

The notion of public relations contributing to the fabric of society is heavily contested in the public sphere and under-researched by the academy. The authors of this paper propose that the study of the relevance of public relations to society can be enlightened by turning to economics. Using information asymmetry as a framework, the argument is that public relations can be analyzed as a social institution that both helps to mitigate market imperfections and consequently increases the efficiency with which society's resources are allocated as well as the chances for more market participants to derive value out of economic transactions. …

Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, James Lampley, Priti Sharma, Donald W. Good

ETSU Faculty Works

Excerpt:The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces.

Best Practices Of Organizational Communication In Group Travel Planning, Natalie N. Gilliam

Mahurin Honors College Capstone Experience/Thesis Projects

To succeed in the travel industry, professionals must continuously seek new ways to improve their service. In group travel, clients expect their tour director to meet and exceed all expectations. As I prepare to lead a tour group of high school students to Walt Disney World, I will put my knowledge of four organizational communication practices to the test. These best practices will be utilized in planning for challenges that may arise as well as handling any obstacles throughout the tour. Success will be measured through the thoughts of the clients during and after the trip and future recommendations will …

Making Sense Of Mediation: The Intersection Of Critical Event Narratives At A Community Conflict Resolution Center, Eric Dirth

Masters Theses, 2010-2019

This research investigated the unique narratives of one community mediation center’s stakeholders to illuminate the interconnectedness of the center’s stakeholders and the role critical events play in their retrospective sensemaking. A qualitative study, employing an autoethnographic and narrative analysis, was conducted at a local mediation center over a period of six months to explore the communicative interactions involved in the stakeholders’ tellings and retellings of stories of significant change. Results offered a rich understanding of the significant moments taking place at the community mediation center and the communicative triggers of these critical event experiences. Critical event triggers included: accelerated learning, …

Organizational Use Of Social Media: The Shift In Communication, Collaboration And Decision-Making, Dhruvi A. Naik

Masters Theses, 2010-2019

Organizational use of social media: The shift in communication, collaboration and decision-making

Social media has driven organizational communication, collaboration and decision-making in recent times. This thesis focuses first on the popularity and widespread usage of social media like Facebook, Twitter and LinkedIn and how it has provided businesses with platforms to collaborate and communicate virtually. It then explores how organizations can implement social media for the purpose of external marketing and advertising, to connect to consumers and for the purpose of internal communications. For example, how can organizations tap the potential of social media and connect with consumers? Social media …

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

Patient Care News: May 2015, St. Cloud Hospital

Patient Care News

Nurses Week 2015

Patient Falls

Trends in Population Growth

Ua68/11/1 Philosophy & Religion News, Vol. 7, No. 3, Wku Philosophy & Religion

WKU Administration Documents

WKU Philosophy & Religion newsletter regarding activities of faculty, staff, students and alumni.

The Great Divide: The Perceptions And Dynamics Of The Faculty And Staff Professional Relationship, Meredith L. Skaggs

Dissertations

The college community is built with several necessary components. When considering the faces of a college campus one visualizes the administration, faculty, staff, and students. Through these roles, each serves a function impacting the mission of the institution. Utilizing qualitative methods of interviews, observations, and document analysis this study examined the dynamics and interactions of two roles on a community college campus. The research sought to understand the perceptions of faculty and staff regarding one another and the ultimate impact on the community college campus culture. The data revealed a gap not only exists in the available literature on the …

Using Critical Incidents: The Development Of A Behaviorally Based Training Program For Supervisor Citizenship Behavior And Feedback Skills, Jody J. Lecheler

Masters Theses & Specialist Projects

It has been argued (Greer, 2013) that supervisors are a critical component in organizational effectiveness. Supervisors are required to hold many roles within the organization (Evans, 1965). Specifically, employees often see supervisors as representatives of the organization, while the organization depends on supervisors to maintain production (Greer, 2013). Many supervisors also fill a variety of other organizational roles such as mentor, trainer, motivator, disciplinarian, evaluator, and leader (Evans, 1965). For these reasons, effective supervisors are crucial to organizational success. The present study developed a behaviorally based training program for supervisors for a poultry processing organization. The training program content included …

Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo

Masters Theses & Specialist Projects

The current study fills a gap in the communication and management literature by providing additional insight regarding the effective communication strategies used by church leaders during organizational change. The researcher sought to find out how beliefs held by church members predicted their receptivity to change and their intent to leave their organization. Participants from diverse church denominations (N = 208) completed an online survey questionnaire asking them to think about a particular change they had experienced in their current or former church. The results of statistical analysis showed: (a) Church members´ beliefs regarding discrepancy, efficacy, principal support, and valence, positively …

External Organizational Identification, Parasocial Relationships, And Social Media Use, Lindsey Webb Dancy

Dissertations

The pervasive use of the Internet for social purposes has led to organizational and social change, as well as social movements online throughout the world. Of particular interest in this study is commitment to organizations by patrons and stakeholders showcased via social media outlets. This research includes a review of organizational identification, parasocial relationships and social media research followed by a detailed description of the method, which included the creation and testing of a questionnaire examining the organizational identification and parasocial relationships of external publics, and their social media use. A hypothesis is put forth suggesting that there is a …

Fostering Healing Through Reconciliation In The Abernathy Church Of Christ, Randall K. Carr

Doctor of Ministry Theses and Dissertations

This project is an exercise in addressing anxiety as a result of unresolved conflict in the Abernathy Church of Christ. In 2009 emotions escalated to a climactic point, leading a group of participants to separate from the Abernathy Church of Christ. The events surrounding this episode have played an influential role in shaping the narrative of the Abernathy Church of Christ. This project seeks to identify areas of residual pain in the existing narrative and move the congregation into a narrative of hope for the future of the Abernathy Church of Christ. The central theme is reconciliation and results from …

Cultivating The Practice Of Missional Hospitality For Small Groups At West Houston Church Of Christ, Kevin Stewart

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project in which I led a team to develop a plan to cultivate the practice of missional hospitality for small groups at West Houston Church of Christ. I used missional theology as a framework to give shape to the practice of hospitality. The project team met for nine weeks in the fall of 2014. The team practiced lectio divina focused on Luke 10, participated in theological reflection on missional hospitality, and fulfilled assignments to practice missional hospitality. These activities helped form the group spiritually and informed the development of a …

Evaluating An Oral Draft Of Luke 8:4-15 In Uduk, Jeremy N. Harrison

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the findings of a project in which I led a group of immigrants from South Sudan through the process of generating and evaluating an oral draft of Luke 8:4-15 in Uduk. The aim of this project was to provide a substantive field test of an oral translation methodology conducted among immigrants living in the United States who speak a language that lacks a translation of the entire Bible. The project involved facilitating basic translation training and conducting an oral drafting process with a team of three Uduk speakers. This project also involved evaluating the …