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Organizational Communication Commons

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Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen 2017 Menlo College

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …


Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic 2017 College of Charleston

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …


The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane 2017 University of Saskatchewan

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.


Ua42/1/5 Online Learning At Wku, WKU Online 2017 Western Kentucky University

Ua42/1/5 Online Learning At Wku, Wku Online

WKU Administration Documents

Newsletter created by and about WKU Online / Online Program Services.

  • Faculty Spotlight: Creating a Sense of Community in an Online Program with Dr. Jane Olmsted
  • Student Spotlight Meet Jessie Key
  • Supporting Student Success Through Coaching
  • Recent Changes
  • Resources for Working with Online Students
  • Guaranteed Online Pathway for Completion of Colonnade
  • Ideas for Expanding Communication to Increase Recruitment & Support
  • WKU Online Learning / Tuition Cheat Sheet
  • Addressing Financial Barriers
  • 6 Areas of Impact
  • Our Team


Ua77/1 Wku Spirit, WKU Alumni Relations 2017 Western Kentucky University

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU alumni magazine. Contents:

  • Ransdell, Gary. Letter from the President
  • 20 Things You Didn’t Know About Gary Ransdell
  • Scholarship Celebration
  • U.S. News & World Report Ranks WKU Online Programs Among Best in Nation
  • Gary Ransdell to Become President & CEO of Semester at Sea
  • Six WKU Students Awarded Gilman International Scholarships for Summer 2017
  • WKU Tied for 2nd in 2016-2017 List of Top Fulbright Producers
  • Six WKU Faculty & Alumni Named 2017 Trailblazer Honorees
  • University Distinguished Professor Gifts Proceeds from IRA to WKU
  • Honors College at WKU Named for Dixie & Pete Mahurin
  • Gabbi Doolin Memorial Scholarship
  • Vic Richey …


Between Words And Deeds: Diverse Voices And The Communicative Constitution Of Diversity, Scott E. Branton II 2017 Western Kentucky University

Between Words And Deeds: Diverse Voices And The Communicative Constitution Of Diversity, Scott E. Branton Ii

Masters Theses & Specialist Projects

While diversity is widely discussed throughout management literature, the impact of diversity management on diverse organizational members remains exceedingly sparse. Furthermore, the present case study uses a communication centered approach to address how diverse faculty member’s organizational experiences with diversity align with an academic institution’s publicly stated values of diversity. Through a critical interpretive lens, 15 semi-structured, in-depth interviews of diverse faculty members were conducted at a medium sized, Southern university (“Southern U”). Findings suggested that contradictions were heavily embedded into Southern U’s diversity communication resulting in a host of paradoxical tensions for diverse faculty members. This study explored the …


Ua35/1 Faculty Handbook, 23rd Edition, WKU Provost 2017 Western Kentucky University

Ua35/1 Faculty Handbook, 23rd Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.


Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao 2017 University of Central Florida

Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao

Faculty Scholarship and Creative Works

The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at the end of 2016 to seek feedback from its members and friends. This poster will present the background information for the survey, its methodology, findings, recommendations and follow-up. 18 questions were compiled, added to LimeSurvey and distributed to the CALA members via its Listserv. These questions attempted to address the users' social media usage, participation level, time spent on the CALA's social media …


First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong 2017 Concordia University, Saint Paul

First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong

Concordia Journal of Communication Research

The purpose of this study was to discover what nonverbal facial behaviors are important in an interview setting. This was done by conducting interviews with eight current employers as well as four college age persons who have recently interviewed for a job. As a result, the data suggests that the two main facial behaviors sought by employers in the interview of the applicant were smiling and eye contact. Other nonverbal communication behaviors were analyzed as well. These findings will allow people to be better prepared and be more conscious of what they are displaying in the interview setting in the …


The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer 2017 Ghent University

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …


Tools Of Change: Equipping Nonprofits With The Tools To Inspire Change, Nicole Irons 2017 Liberty University

Tools Of Change: Equipping Nonprofits With The Tools To Inspire Change, Nicole Irons

Masters Theses

Whether I am working for a small nonprofit in Indiana or at an elephant sanctuary in Cambodia I have seen consistent areas of struggle and shortcomings in nonprofit organizations. After years of working in different organizations the struggles nonprofits consistently face are a lack of resources in three main areas. These main areas of struggle are: visibility, funding, and people. The idea then occurred to me of why? And while these resources seem to appear unconnected, what if they all stem from one problem? Could we create a tool (or set of tools) to help alleviate these main struggles? Is …


Rock The Runway Event Proposal, Jamie R. Foxen, Hayley Silva 2017 California Polytechnic State University, San Luis Obispo

Rock The Runway Event Proposal, Jamie R. Foxen, Hayley Silva

Communication Studies

EVENT OVERVIEW

We will host a fundraiser to raise money for the non-profit Do It for the Love, by putting on a concert and fashion show. The concert and fashion show not only represent our passions, but will be an effective way to raise as much money as possible while making it an enjoyable experience for our guests. We will have 15-20 silent auction items for guests to bid on. Additionally, we hope to generate funds from the sale of Sextant wine by the glass at the event. This event will be a perfect and unique way to bring together …


Modernizing A Podcast Media Organization Via Social And New Media Rebranding Methods, Randi A. Hair 2017 California Polytechnic State University, San Luis Obispo

Modernizing A Podcast Media Organization Via Social And New Media Rebranding Methods, Randi A. Hair

Journalism

The following study and subsequent public relations campaign is intended to explore the difficulties, opportunities, caveats and all facets of transitioning a traditional travel media organization to new media. It unearths the pitfalls/barriers that naturally occur and aggregate over time when an organization or journalist (specifically “Journeys of Discovery with Tom Wilmer” in this scenario) has not adapted nor altered their practices for changing common practices in the media industries. In this campaign, journalist Thomas Wilmer is seeking to increase his podcast audience and digital presence.

The research conducted for this study is two-fold. Firstly, the research demonstrates best practices …


Social Media And The Voice Of The Department, Brittany N. Rios 2017 California State University, San Bernardino

Social Media And The Voice Of The Department, Brittany N. Rios

Electronic Theses, Projects, and Dissertations

More law enforcement agencies are adopting social media as a progressive policing strategy each year. They utilize it for several reasons including, community outreach and engagement, public relations, notifying the public of safety concerns, recruitment, intelligence gathering for investigations, among other uses (IACP, 2017). This study explores Southern California Law Enforcements’ use of social media through a survey and content analysis. First, the survey results suggest that more than 93% of departments surveyed concentrate on community outreach through their social media channels. Second, the content analysis results suggest that when media (pictures/video), links, and hashtags (#), are included in posts …


Ua42/3 Commencement Program, WKU Elizabethtown/Ft. Knox 2017 Western Kentucky University

Ua42/3 Commencement Program, Wku Elizabethtown/Ft. Knox

WKU Administration Documents

Commencement program for WKU Elizabethtown/Ft. Knox.


Bridging The Gap Between National And Local Safety Through A Comprehensive Review Of Emergency Preparedness Plans In A Large, Urban High School Located In Delray Beach, Florida Within The Palm Beach County School District, Retha Prescod 2017 University of Nebraska Medical Center

Bridging The Gap Between National And Local Safety Through A Comprehensive Review Of Emergency Preparedness Plans In A Large, Urban High School Located In Delray Beach, Florida Within The Palm Beach County School District, Retha Prescod

Theses & Dissertations

Each year almost 60 million elementary, middle and high school children attend school across the United States. Each day on campus holds the possibility that these students may suffer from an encounter that causes them long-term physical, emotional, psychological impact. Unfortunately, hundreds of victims from this vulnerable population have suffered each time a school was unprepared for an emergency event that occurred on campus. Currently, there are no mandatory specifications in place for school preparedness plans. The government has mandated that schools develop a framework to address hazards that affect schools, but have not made any of these requirements mandatory. …


The Relationship Between Just Culture, Trust And Patient Safety, Linda Ann Paradiso, Nancy Sweeney 2017 CUNY New York City College of Technology

The Relationship Between Just Culture, Trust And Patient Safety, Linda Ann Paradiso, Nancy Sweeney

Publications and Research

PROBLEM: Medical errors are now considered to be the third leading cause of death in the United States, estimated at more than 250,000 deaths per year. The Institute of Medicine’s landmark report, To Err is Human, identified that errors are not the fault of individuals, but systems, processes, and various conditions. In healthcare, the cornerstone of the process by which we learn from errors has been voluntary reporting. The primary barrier to reporting errors is the negative response from administrators, and the potential risk of disciplinary action. An environment of trust and fairness is known as “Just Culture” and …


Wright State University Libraries Annual Report 2016, Wright State University Libraries 2017 Wright State University

Wright State University Libraries Annual Report 2016, Wright State University Libraries

University Libraries' Annual Reports

This 2016 annual report by the Wright State University Libraries details the statistics of services rendered, usage of available materials, collaborations with community partners, and more.


Employees Communicating Within Transportation And Logistics Organizations: What Studying Stress And Acts Of Incivility In The Workplace Reveals About The Industry, Elizabeth Munyak Smith 2017 University of Arkansas, Fayetteville

Employees Communicating Within Transportation And Logistics Organizations: What Studying Stress And Acts Of Incivility In The Workplace Reveals About The Industry, Elizabeth Munyak Smith

Graduate Theses and Dissertations

This thesis project investigates the relationship of workplace stress and workplace incivility in the context of transportation and logistics organizations. Informal, one-on-one interviews with transportation and logistics operations office employees are conducted to answer this study’s research questions that examine the commonality, perceived norms, and perceived emotional and physical effects of workplace incivility in response to stress within the transportation and logistics workplace. Using grounded theory analysis, it is revealed that acts of incivility amongst transportation and logistics operations office employees communicate the conflict occurring at the industry, organization, and workplace levels of the transportation and logistics industry. The ultimate …


Information Sharing, Transparency, And E-Governance Among County Government Offices In Southeastern Michigan, Lawrence Bosek 2017 Northern Michigan University

Information Sharing, Transparency, And E-Governance Among County Government Offices In Southeastern Michigan, Lawrence Bosek

All NMU Master's Theses

The Internet has given rise to the availability of information at our fingertips. While the public, particularly consumers, are more commonly described as being the leading users and beneficiaries of electronic information services, businesses and governments are also players in the arena for sharing official information. Information can be easily stored on Internet websites for the public, businesses, and other governmental offices to search and peruse when needed. This study examined the ease of locating county governmental information, such as contact information for public officials and financial reports, and surveyed elected county officials for purposes of identifying how information is …


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