Organization Development Commons^™

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …

Safety Culture Perceptions In A Collegiate Aviation Program: A Systematic Assessment, Daniel Kwasi Adjekum

Journal of Aviation Technology and Engineering

An assessment of the perceptions of respondents on the safety culture at an accredited Part 141 four year collegiate aviation program was conducted as part of the implementation of a safety management system (SMS). The Collegiate Aviation Program Safety Culture Assessment Survey (CAPSCAS), which was modified and revalidated from the existing Commercial Aviation Safety Survey (CASS), was used. Participants were drawn from flight students and certified flight instructors in the program. The survey captured the perceptions of participants on the status of the safety culture in the program. There were significant variances in the perception of respondents on the safety …

A Case Analysis Of The Foundational Ministry Principles Of Rev. Jerry Falwell From 1956-1966, Iain Lyttle

Doctoral Dissertations and Projects

This research examines principles employed by Dr. Jerry Lamond Falwell between 1956 and 1966 and the early developmental stages of his church, Thomas Road Baptist Church (TRBC). The foundation built during these formative years facilitated precipitous growth within the church plant for decades, allowing TRBC to become one of America’s most prominent megachurches and to found Liberty University, the world’s largest evangelical university. As church plants are more likely to fail than to succeed, this research aimed to investigate key characteristics of a church planter who was highly successful, which can be replicated. Using primarily twenty-three interviews of TRBC congregants …

Nonprofit Organizations And The Ever-Changing Culture Of The American Society: An Analysis Of Values And Support, Crystal Money

Dissertations, Theses and Capstone Projects

No abstract provided.

Post-Conflict Reconstruction Lessons In Technology, Kevin Wheeler

Senior Honors Theses

The United States of America has accomplished some advanced technological and developmental achievements recently. However, in order to better its abilities to reconstruct and stabilize nations in the future it must utilize the lessons it has learned from the past as well as these technological advancements. From both Africa and the Middle East, the United States has learned some valuable lessons in helping nations rebuild in the face of danger. Currently, the United States can use internet technologies to better educate those who would want to reconstruct their own nations as a united people group with as little foreign interference …

A Multilevel Analysis Of Problem-Based Learning Design Characteristics, Kimberly S. Scott

Interdisciplinary Journal of Problem-Based Learning

The increasing use of experience-centered approaches like problem-based learning (PBL) by learning and development practitioners and management educators has raised interest in how to design, implement and evaluate PBL in that field. Of particular interest is how to evaluate the relative impact of design characteristics that exist at the individual and team levels of analysis. This study proposes and tests a multilevel model of PBL design characteristics. Participant perceptions of PBL design characteristics are used to examine PBL reactions and perceived learning outcomes. Findings affirm the importance of problem design characteristics and effective team facilitation, while raising new questions about …

An Interpretivist Case Study Of Leadership Transition In The Context Of A Southern Baptist Church, Ronald Tuck

Dissertations

This ethnographic study examined the experiences of key individuals involved in a senior leadership transition in the context of the church. Leader transition constitutes a significant aspect of organizational leadership theory, yet succession planning is often neglected in the context of churches. This study revealed that leadership transition is not a single event in the history of a church organization, but rather an evolution of events involving a multiplicity of factors and individuals. Narratives from five individuals directly involved in the pastoral leadership transition process informed the study: the search committee chair, the outgoing and incoming pastors, and two differently-located …

Pelaksanaan Program Children Educational Support Dalam Mengurangi Prevalensi Anak Jalanan Oleh Yayasan Indonesian Street Children Organisation (Isco) : Studi Deskriptif Di Sanggar (Isco) Kelurahan Kebun Melati, Tanah Abang, Wirda Amalia, Dwi Amalia Chandra Sekar

Jurnal Ilmu Kesejahteraan Sosial

This article discusses about the implementation of children educational support in reducing prevelance of street children by ISCO Foundation. Motivated by many poor children vulnerable to be street cause the difficulty of access to educational services. This research used a qualitative approach. Collecting data using observation and interview with 9 informant. The study results show that implementation of program has already ran fairly well characterized by reduced child beneficieris who took the streets due to provision of assistance in formal and non-formal education. This made the fulfillment of poor children needs to get an education from early age so the …

Kajian Permasalahan Dan Potensi Perilaku Ibu Dalam Pemberian Makanan Bagi Anak Dalam Kaitannya Pada Kualitas Hidup Anak-Anak Yang Tidak Berkecukupan Gizi Di Keluarga Miskin Perkotaan, Getar Hati, Isbandi Rukminto Adi

Jurnal Ilmu Kesejahteraan Sosial

This article discusses about child welfare issues in a community related to mothers’ behavior child welfare issues of a community related to children of age 6-24 months with insufficient nutrition condition. It also describes about the factors which influenced to this condition that would be base of intervention design to solve the problems. This is an descriptive research. This research stated that parents, especially mother has the most important roles in determining their children’s life quality.

Strategi Strategi Penggalangan Dana Pada Organisasi Kemanusiaan Berbasis Agama : Studi Deskriptif Penggalangan Dana Di Dompet Dhuafa, Herlin Rahma Fauzia

Jurnal Ilmu Kesejahteraan Sosial

This study discuses about strategies of fundraising conducted by Yayasan Dompet Dhuafa with the supports and obstacles. This study used qualitative method and descriptive approach. The result of study show that Dompet Dhuafa have some strategies of fundraising. First, retail fundraising includes counter, Gerakan Donasi, Jemput Zakat and direct mail. Second is partnership with companies, another institutions and public

Evaluasi Program Wirausaha Pemula Di Kementrian Koperasi Dan Ukm Ri : Individualized Outcome Evaluation Terhadap Lima Peserta Program Wirausaha Pemula Di Dki Jakarta Tahun 2012, Andi Besse Ansar, Ety Rahayu

Jurnal Ilmu Kesejahteraan Sosial

The study discusses about individualized outcome evaluation of young entrepreneur program evaluation at ministry of cooperatives and small medium enterprises for five beneficiaries from Jakarta City in 2012. This research used a qualitative approach with evaluation research. While collecting data using in-depth interview with 7 informans which consist 5 beneficiaries program and 2 program staff. This result of study show that 4 beneficiaries has achieve an outcome program because of the trainee characteristics, training design, work environment, attitude and self concept and design entrepreneurship factors support and 1 beneficiaries has a barrier in work environment, attitude and self concept and …

Adverse Impacts Of Furlough Programs On Employee Work Rate And Organizational Productivity, Adedeji B. Badiru

Faculty Publications

This article is primarily a research-provoking exposition against the management approach used in the 2013 government furlough program. It is intended to prompt potentially productive research investigations on the impact of personnel furloughs, particularly on defense acquisition programs. Defense acquisition programs are time-sensitive and systems oriented. What appears as a minor delay in one unit of an acquisition life cycle can lead to long-term encumbrances within the entire defense system, resulting in enormous cost escalation. Pertinent analytical techniques/methodologies are provided to illustrate potential pathways for further research studies of furloughs and how they adversely impact organizational productivity. The author’s intent …

A Realist Ethnography Of Nuclear Security Officer Culture, Douglas J. Evans

Publications

This realist ethnography describes the heretofore unexamined culture of commercial nuclear power security officers over a one-year period from an active participant observer’s perspective. Data include field notes taken during observations at various sites and 15 interviews with security leaders working at or who had recently worked at 12 different commercial nuclear power plants and had previously worked at a dozen other commercial nuclear power plants, thus representing a broad overview of the commercial nuclear security culture. The data also include more than 58 unclassified documents from these sites, industry organizations, and regulatory agencies. An analysis of the data reveals …

Preventing And Responding To Workplace Bullying: Best Practices Guidelines, Worksafe New Zealand

University of Nebraska Public Policy Center: Publications

BULLYING IS A WORKPLACE HAZARD

Workplace bullying is a significant hazard in New Zealand. It affects people physically and mentally, resulting in increased stress levels, decreased emotional well-being, reduced coping strategies and lower work performance.

Employers who don’t deal with it risk breaching the: Employment Relations Act 2000 (ERA), Health and Safety in Employment Act 1992 (HSE Act), Human Rights Act 1993 (HRA), Harassment Act 1997 (HA).

BULLYING IS BAD FOR BUSINESS

Its effects can reduce productivity and disrupt workplaces through: impaired performance, increased absence, low morale, more mistakes and accidents, loss of company reputation, resignations and difficulty recruiting, poor …

Organizational Climate And The Theory Of Human Caring In Hospitals, Vivienne C. Meanger

2010-2016 Archived Posters

Patient care in hospitals has become perfunctory, task focused, and void of a personalized human connection, which has become an area of concern among scholars since the 1970s. This experimental, post-test only, control-group study with a purposive patient and clinical staff sample explored the relationship between human caring and patient satisfaction; and the role of leadership in transforming the organizational culture in an long term acute care hospital (LTACH) setting implanting the Magnet initiatives.

The Positive Deviance Phenomenon Of Leading Successful Strategic Change, Gail Johnson Morris

2010-2016 Archived Posters

The focus of this phenomenological study was to explore how the positive deviance phenomenon and strategies manifest through the lived experience of successful Canadian financial services strategic change leaders. The 4 leadership dimensions culminate in the Leading Successful Strategic Change: The 4 Factor Formula.

Examining The Effect Of Medical-Surgical Nurse Manager Leadership On Employee Organizational Citizenship, Cheryl B. Cullen

2010-2016 Archived Posters

An intriguing question in a hospital is “What makes one medical-surgical nursing unit more desirable to nurses, physicians, and patients than another?” This quantitative, correlational research study identified a moderately positive correlation (r = .35, p = .000 between the leadership and communication behaviors of the nurse manager and the organizational citizenship of the nurses and nursing assistants who worked on the medical-surgical nursing units studied. The social impact of this positive correlation is better patient care outcomes.

From Founders To Firm: Examining The Retention Of Founder-Ceo Social Capital In Venture-Backed Firms, Bret R. Fund

The Journal of Entrepreneurial Finance

This paper examines how organizations protect themselves from the negative social and economic consequences associated with the loss of a key member and their social capital. Drawing on the social capital and upper echelons literatures, the author(s) hypothesize that social capital can be institutionalized. The corresponding hypotheses are tested on a sample of 125 venture-backed software firms and the results demonstrate that the institutionalization of a founder-CEO’s social capital leads to better performance for a firm. The results provide a basis for understanding how social mechanisms influence economic organization as well as succession and compensation in a new venture context.

Owner-Manager Separation And The Structure Of It Governance In Small Business, Jeffrey S. Saffer

Walden Dissertations and Doctoral Studies

Small business owners and small business managers tend to favor different information technology (IT) governance structures. Such differences can lead to ineffective management and control of IT in small businesses. The purpose of this correlational study was to examine the extent and nature of the association between owner-manager separation in small businesses and the structure of IT governance in the businesses. Agency theory formed the theoretical framework of this study. Data were collected using a web-based survey and randomly sampled 3,697 small business owners and managers located in New Jersey and Pennsylvania. Chi-square statistics indicated no significant association between owner-manager …

The Power Of Workplace Wellness: A Theoretical Model For Social Change Agency, Joshua M. Garrin

Journal of Sustainable Social Impact

As millions of individuals face the complex challenge of adopting prohealth behavior as a core lifestyle attribute, there is an ever-increasing need to take an opportunistic approach to practicing and internalizing such behavior. Time constraints, prioritization, and time mismanagement widely contribute to the perceived inability of individuals to adhere to prohealth behavior. Given vocation as a demand that constitutes approximately one third of daily life activity, the organizational setting has emerged as a context that can potentially offer a vast array of viable workplace wellness (WW) opportunities. Such initiatives go beyond framing organizations as vehicles for health behavior promotion—instead, the …

Service Provider Promising Practice - Via Of The Lehigh Valley (Pennsylvania): Partnership With Local Schools To Provide Customized Employment, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Via of the Lehigh Valley is a CRP headquartered in Bethlehem, PA. Since 2008, Via and local high schools have provided customized employment services so that transition-age students graduate into well-matched, meaningful careers. Via’s transition program is supported by funds from the Pennsylvania Department of Education. The energy of students and their families has also driven the search for innovative employment services. Via’s work with schools began with hosting weekend trainings for families, sponsored by the Pennsylvania DD Council. Families learned systems navigation and advocacy skills, and followed up with special education directors at their children’s high schools to advocate …

Service Provider Promising Practice - Work Inc. (Massachusetts): Using Data To Track Job Development Activities During Organizational Change, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Work Inc. is a medium-sized CRP in Massachusetts that has served people with IDD for the last 32 years. Over the last 15 years, since Work Inc. began tracking employment services data, its approach to employment supports in the community has evolved. The agency’s data-tracking methods have both guided and developed alongside this change process.

Service Provider Promising Practice: Lending Works From Progressive Employment Concepts (California) - Helping Business Owners Find Start-Up Capital, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Progressive Employment Concepts (PEC), a community rehabilitation provider with several locations in northern California, was founded in 1995 to support people with intellectual and developmental disabilities (IDD) to find employment in their communities. PEC currently supports 90 people in individual jobs. A core belief at PEC is that everyone it serves is job-ready and can work in competitive employment in their communities. PEC began Lending Works, a nonprofit organization, in 2007. Lending Works provides loans to people with disabilities interested in self-employment. Loans are usually up to $2,000, and people apply for them by submitting information about themselves and their …

State Agency Promising Practice: Oregon’S Keys For Case Managers Initiative - Ensuring Case Manager Technical Capacity, Investment, And Engagement In Employment First, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

After the adoption of the Employment First policy in Oregon in 2010, state administrators identified the critical role of case managers for people on the support services waiver, and acknowledged the need for their buy-in and investment in the Employment First agenda. The case managers’ knowledge of the individuals they serve, the conversations they have with individuals and their families, and their knowledge of the community are critical to each individual’s success in finding employment, as well as to the forward movement of the Employment First initiative. At that time, the state agency serving individuals with intellectual/developmental disabilities IDD conducted …

State Agency Promising Practice: Wisconsin’S Community Conversations - Building A Youth Employment Coalition Through Structured Opportunities To Communicate, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Wisconsin’s Developmental Disabilities Services agency and Vocational Rehabilitation agency, in conjunction with the Wisconsin Board for People with Developmental Disabilities and Wisconsin’s University Center for Excellence in Developmental Disabilities, implemented a series of community conversations to build dialogue and create a coalition around employment for youth with intellectual and developmental disabilities (IDD). Through this initiative, a range of community members came together in structured forums to discuss ways to improve integrated employment outcomes for youth.

Service Provider Promising Practice: Launchability Academy Training Program (Texas) - On-Site Training To Improve Employment Outcomes, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

LaunchAbility is a CRP that serves people with IDD in several locations throughout North Texas. LaunchAbility’s employment services program offers placement exclusively in the community. The LaunchAbility Academy Training Program was established in collaboration with the Department of Assistive and Rehabilitative Services (DARS) as a way to engage employers and prepare job seekers for employment. Program administrators at LaunchAbility developed the Academy model inspired by their work with Walgreens and the Project Search program www.projectsearch.us/. The Academy offers a combination of on-site direct work experience and workplace culture, etiquette, and behavior training (also known as soft skills) to people with …

State Agency Promising Practice - Missouri: Using A Regional Technical Assistance Infrastructure To Promote Employment First, Allison Hall, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Case management services in Missouri’s Division of Developmental Disabilities underwent a shift from a state structure to a regional structure. Within this structure, 12 regions each serve approximately 12–15 counties. Each region has a technical assistance (TA) position designed to support each of the designated priority work areas. These include self-determination, family supports, individual supports and services, Employment First, and accessible housing. When the change from a state to regional structure occurred, administrators had to look for staff who could support those priorities. In addition, they created a central technical assistance staff person to act as the state content expert …

Service Provider Promising Practices: Lcs In Wisconsin - An Organizational Investment In Capacity-Building And Staff Training, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Over the last five years, LCS, a provider in Racine, Wisconsin, has developed the capacity of its staff to expand integrated employment service options. LCS has hired and retained staff who are passionate about integrated employment, and has invested in supporting them to deliver high-quality integrated employment services. Through state-of-the-art training and other resources, LCS has navigated internal and external challenges to building staff competencies, and has solidified its mission of sustaining highly qualified staff.

Service Provider Promising Practice - Able Opportunities And The Work Independence Network (Washington): Creating An Individual Placement Model Focusing On The Needs Of Both Job Seekers And Employers, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Able Opportunities is a certified vendor for the state of Washington’s Department of Vocational Rehabilitation, Developmental Disabilities Administration, Division of Developmental Disability, and Department of Labor and Industry. The Work Independence Network (WIN) began in 2005 as a partnership between Able Opportunities, Harrison Medical Center, and Kitsap County Developmental Disabilities to help people with intellectual and developmental disabilities (IDD) find jobs. Through WIN, Able Opportunities strives to meet the needs of both job seekers and employers through the use of innovative business model tools, including cost-benefit analysis and production charts. WIN’s goal is to help people with disabilities find meaningful …

Project Managers’ Use Of Lateral Influence Tactics To Achieve Team Commitment, Rochelle Evangeline Cook

Dissertations

Building on transformational leadership theory, 43 individuals from various new product development (NPD) teams were studied to understand the relationship between the project managers’ use of lateral influence tactics and team commitment as perceived by new product development team members. An explanatory correlational study was conducted to examine these relationships. Data were collected via questionnaire about each NPD team member’s view of the project manager’s use of lateral influence tactics and the NPD team member’s perception of team commitment. Perceptions of procedural justice were also tested for mediation. The study found that there is a moderate positive relationship between each …