Organization Development Commons^™

Elevating Voices: Exploring The Impacts And Experiences Of Required Workplace Dei Training, Marika Barto

Dissertations

Mandatory diversity, equity, and inclusion (DEI) training is a common element institutional DEI initiatives in their response to dismantling racial inequity in government organizations; yet, the lived experiences of racially marginalized participants remain critically underexamined—particularly in government settings, where the bureaucratic structures implementing these trainings are themselves racialized. This research was conducted during one of the most politically hostile environments for DEI work in recent memory. Federal executive actions in 2025, specifically the “Bondi memo,” directed entities subject to federal antidiscrimination laws to cease DEI practices, creating immediate chilling effects that directly impacted this study and reminded us that the …

A Quantitative Critical Analysis Of Comprehensive Education Plan Effects As Implemented Under Title 5 In California Community Colleges, Nicole Jones

Dissertations

California Code of Regulations, Title 5, is the policy and regulatory guide of the California Community Colleges. Sections of Title 5 policy govern the implementation of programs and services at these colleges. It provides protection for colleges and specifies student entitlements under the law. The mission of the California Community Colleges is to serve as an open-access point, providing students with services and instruction. Access barriers to services like counseling can delay goal attainment, increase cost of attendance and time to completion, and result in lower successful retention or persistence rates. Additionally, resource allocation, Title 5 Section 59200 regulations (the …

Kroc Ipj Border Fellows Report 2024 — English, Rebeca Cázares Adame

Kroc IPJ Research and Resources

The Kroc Border Fellows Program brings together change agents from academia, civil society, the public sector, and the private sector to build a more inclusive and peaceful Mexico-U.S. border region through action-oriented research and meaningful community partnerships.

The non-residential fellowship spans 10 months and provides financial and technical support for Fellow-designed and -implemented projects. This model reflects a core belief that those closest to border communities' challenges are best positioned to develop effective solutions — and that lasting change must be built on existing community assets and strengths.

Throughout the fellowship, cohort members meet regularly to foster collaboration, mutual learning, …

Informe Del Programa De Border Fellows Kroc Ipj 2024 — Español, Rebeca Cázares Adame

Kroc IPJ Research and Resources

El Programa de Border Fellows del Kroc reúne a agentes de cambio provenientes del ámbito académico, la sociedad civil, el sector público y el sector privado para construir una región fronteriza México-Estados Unidos más inclusiva y pacífica, a través de investigación orientada a la acción y alianzas comunitarias significativas.

La beca, de carácter no residencial, tiene una duración de 10 meses e incluye apoyo financiero y técnico para proyectos diseñados e implementados por los propios Fellows. Este modelo refleja una convicción fundamental: quienes están más cerca de los desafíos que enfrentan las comunidades fronterizas son quienes mejor pueden desarrollar soluciones …

Becoming A Beloved Community: A Restorative Reckoning For A Radical Conversion To Transform Discourse In Higher Education, Latasha Tomay Varlack-Butler

Dissertations

This dissertation critically examines the misappropriation of Restorative Justice Discourse (RJD) within three predominantly white institutions (PWIs), analyzing 59 institutional documents through Critical Discourse Analysis, Relational Critical Discourse Analysis, and Rhetorical Criticism (Fairclough, 1995; Vaandering, 2021; van Dijk, 2008). Tribal Colleges and Universities and South African institutions have emerged as exemplars of authentic RJD, countering co-optation within PWIs. The findings demonstrate that RJD as applied in PWIs is framed in ways that attenuate its transformative potential, perpetuating color-evasiveness (Bonilla-Silva, 2017) and obscuring the intersectional experiences of Black, Indigenous, and disabled communities (Crenshaw, 1991; Million, 2009).

Grounded in decolonial praxis (Smith, …

Exploring A Holistic Conceptualization Of Destructive Leadership: Perspectives From The Lived Experiences Of Latino Law Enforcement Command Staff Officers, Carmelin Rivera

Dissertations

Recently, there has been an increased interest in destructive leadership or what is characterized as the dark side of leadership. There is, in fact, no consensus in the literature about the definition of destructive leadership, and this murkiness has led to two somewhat different approaches to understanding this phenomenon: 1) a leader-centric approach that emphasizes the bad behaviors and traits of so-called toxic leaders and 2) a much broader, holistic approach, often discussed as the toxic triangle (Padilla et al., 2007), that focuses on how destructive leadership is co-created by a toxic system of bad leaders and susceptible followers …

Coming Back To Life: Inner Work, Intentional Containers And Feminine Leadership For Social Change — A Phenomenological Case Study Of A Social Change-Oriented Organization And The Self, Maria Trias Arraut

Dissertations

This qualitative study explores the phenomenon of inner work within social change organizations through an in-depth case study of a nonprofit organization dedicated to women’s empowerment and transformation. Using a phenomenological approach and ethnographic methods, the research combines intensive 7-month fieldwork in 2016 with reflective analysis years later, shaped by my own evolving relationship with inner work practices, providing a unique perspective on how inner work lived experience shapes individuals, organizational culture, and social change efforts.

The findings reveal that the social change organization (SCO) operated through three distinct yet interconnected levels of inner work practice: tending to the personal …

Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider

Dissertations

Nonprofit organizations have long underinvested in leadership development, potentially hindering their ability to fulfill their missions effectively. This study examined the use of nonprofit organization sabbaticals that give executive directors time away while building the leadership capabilities of the interim leader. This research explored the on-the-job leadership development of six individuals who served as interim leaders in southern California nonprofit organizations during their executive directors' participation in a 3-month, foundation-funded sabbatical program.

In this study, data were collected through in-depth interviews with interim leaders. A formative influences timeline technique was employed to center the participant's voice rather than the interviewer's …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Ennobling Each Other Through Collaborative Inquiry: Exploring Music As A Provocation For Leadership Development, Ihan Ip

Dissertations

Amid the challenges in a global village, leadership education needs to surpass traditional methods, nurturing creativity, flexibility, and adaptability. This study is a collaborative action inquiry that considers music as an arts-based method in service of leadership development. The study unfolded over five cycles, in which 14 coinquirers collaborated in a process of exploration. The study illuminates the strong potential of music as a provocation for leadership development and reveals crucial realizations in the area of facilitation in collective processes.

This dissertation tells the story of the inquiry with the voices of its coinquirers and offers insights on facilitation through …

Nonprofit Leader Experiences In Sector-Bending After Lean Six Sigma Training: Tension, Concepts, And Changed Behaviors, Beverly Codallos

Dissertations

Government, business, and nonprofit represent three distinct types of organizations governed by different legal frameworks designed to facilitate collective action (DiMaggio & Anheier, 1990). The emergence of hybrid forms and increasing isomorphic pressures in the nonprofit sector (Bromley & Meyer, 2017; McCambridge, 2014) have challenged the traditional separation of organizational forms. This study explored the phenomenon popularized as sector-bending, “a wide variety of approaches, activities, and relationships that are blurring the distinctions between nonprofit and for-profit organizations, either because they are behaving more similarly, operating in the same realms, or both” (Dees & Anderson, 2003, pg. 16). This qualitative study …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Designing Affordable And Viable Housing Solutions, Jean Jeremie, Juliana Maxim

McNair Summer Research Program

Abstract:

There is a consistent housing crisis that is affecting our society today. Nearly 582,462 are homeless alone in the United States, with San Diego having the 4th highest unhoused population in the country (Hud, 2022). My research this summer seeked to understand the current living conditions of low-income families within our local community, with an emphasis on the El Cajon neighborhood in the Eastern part of San Diego County, and develop new architectural designs for sustainable and affordable housing. Through this lens I was able to see how a class in society just above homelessness lives day to day …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

Being Multicultural In The Workplace, Fiorella Morales

Dissertations

As the workforce becomes increasingly diverse and organizations elevate their efforts to address issues of diversity, equity, and inclusion (DEI), it is critical to engage in a deeper investigation of the experiences of multicultural individuals at work. In this qualitative study, nine multicultural individuals were interviewed using a sociological lens to gain their perspective on the relationship between their identity and their work experiences. The primary research questions that guided this study were: (a) how do multicultural individuals influence the workplace? In turn, (b) how do their workplace experiences affect their identity and sense of self? Data was coded and …

Unconscious Bias In United States Marine Corps Leadership Doctrine: Examining Microaggressions Through Document Analysis, Patrick Butler

Dissertations

This dissertation employed a document analysis format to examine Marine Corps leadership education doctrine for microaggressions. The United States Marine Corps (Marine Corps or USMC) is the military service with the least diverse officer cadre in terms of sex, gender identity, and race. The study results show a pattern of repeating unconscious bias-related content within the Marine Corps’ documents. Such patterns can negatively affect minority members in terms of their health, acceptance, and performance within the organization. The results also document an overriding bias-culture which puts Marine Corps leadership in a dilemma of trying to encourage conformity to traditional organizational …

Public Safety Presence And Response In Campus Housing: Using Restorative Justice Interventions To Mitigate Harm And Restore Trust In The Residential Community, Sydney Pidgeon

M.A. in Higher Education Leadership: Action Research Projects

In the wake of social unrest and demands of police reform (Childress et al., 2020; Davidson, 2020; Rogers & Gravelle, 2020), institutions of higher education have a unique opportunity to model a system of campus safety that mitigates harm and restores trust. This research explores the complex relationship between campus safety officers and residential life staff and student leaders at a mid-sized private institution and implements restorative justice interventions to rebuild trust between the two populations. This research created an intervention framework that improved the ongoing partnership between the Office of Residential Life and Department of Public Safety and facilitated …

Espoused Versus Operationalized Organizational Values: A Case Study Of Values Integration, Erik Dees

Dissertations

At the start of the 21^st century, corporate America found itself confronted by a series of scandals about powerful business leaders unethically exploiting the system and their own organizations. Among the most familiar of these scandals is the one involving the former energy and commodities services corporation, Enron. Illegal accounting practices in that organization resulted both in the dissolution of that organization and in passage of the 2002 Sarbanes-Oxley Act, which placed greater demands on corporate accounting practices.

Enron’s maleficence deeply affected its more than 20,000 employees through job loss and the evaporation of retirement benefits. Enron leaders’ widely …

Understanding The Benefits Of Experiential Learning For Executive Leader Development: A Mixed Methods Approach, Bruce Loveless

Dissertations

This study sought to understand the benefits of using experiential learning methods (such as outdoor activities) for executive leader development from the perspective of senior corporate, government, and nonprofit leaders. Increasingly, executive development programs are embracing “learning by doing” by incorporating experiential activities. Although most programs are influenced by developmental psychology (such as stage theory), this study integrated perspectives from adult, transformative, and experiential learning with common practices in outdoor adventure education into a new conceptual framework for experiential leader development with four types of experiences: intrapersonal, interpersonal, managerial, and environmental. This study fills a gap in research literature regarding …

La Maestra’S Circle Of Care: Studying The Impact Of An Integrated Service Model On The Health And Well-Being Of Vulnerable Populations, Zara Marselian

Dissertations

ABSTRACT

There is an urgent need to reform the health care delivery system in the United States, as recognized through current bipartisan efforts. Society’s vulnerable populations especially need health care reform as health care outcomes are the poorest among disadvantaged populations. Moreover, vulnerable populations are twice as likely to develop chronic diseases than the general population and they remain ill due to other contextual, societal factors affecting their ability to achieve health and well-being. This population is subjected to adverse life events that suggest a more comprehensive approach to health and well-being is called for.

The Circle of Care is …

Understanding The Decline In Participation In Fraternal Organizations: A Mixed Methods Approach, John Hinck

Dissertations

Once considered the schools of democracy and cornerstones for advancing society, many of the 100,800 fraternal organizations in the U.S. have experienced a decline in participation over the past 60 years and their perceived relevance in contemporary society questioned. To date, existing literature has identified several conflicting explanations for this decline. Numerous scholars disagree as to whether external forces such as markets or the government, or internal factors such as member relations or the inability or refusal of organizational leadership to change, or the interrelatedness of these factors account for the decline. Only a few fraternal organizations have studied this …

Tracing The Change Process: Fostering And Sustaining Student Affairs Cultures Of Assessment, Margaret Leary

Dissertations

Student affairs professionals have long been strong contributors to college student learning and development and supporters of the perspective that holistic postsecondary learning is critical for not only the individual but society as well. With more attention focused on the value of this learning, student affairs has taken steps to foster and establish cultures of assessment by creating positions for individuals to coordinate assessment efforts across the division – a student affairs assessment leader. Most of the literature focusing on student affairs is informed by valuable practitioner experience and can be strengthened by empirical study. This explanatory single case study …

Dreaming Qontigo: Imagining Possibilities, David Alejandrx Cervantes

M.A. in Leadership Studies: Capstone Project Papers

This paper, through an applied project explores the challenges and opportunities of identity and leadership development of a Queer Chicanx/Latinx graduate student at a faith-based institution. Dreaming Qontigo: Imagining Possibilities weaves together the complexity of mind, body, and spirit with personal, historical, and political glimpses offering a portal for new understandings and reconciliation.

Segregation Of Student Financial Aid In Higher Education: The Effects On Low-Income Students When Ebt Is Not Accepted At University Campuses In San Diego, Ca., Tanisha-Jean Martin

M.A. in Leadership Studies: Capstone Project Papers

The student bodies of universities are made up of a diverse financial class of students which utilize various methods to cover financial obligations on campus, even with the use of welfare governmental assistance. Low-income students that are involved in government welfare programs are given an Electronic Benefit Transfer (EBT) card to support them while they are pursuing an education; however, every university in San Diego, CA (and nearly the entire United States), segregate EBT into an unacceptable category and refuse to accept the card at any venues on campus. The EBT card is a plastic card that can be used …

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Guide To The President's Club Records, University Of San Diego Office Of Public Relations

University Records

These records include the administrative records and event planning materials for the President's Club. These records document the founding of the President's Club as a way to honor the University of San Diego's major benefactors. These records also include planning materials for the President's Club Dinner, the primary event held to recognize President's Club donors. Planning materials include correspondence, meeting materials, membership lists, invitations, and documentation of the food and entertainment planned for the night. Correspondence includes review of the previous years' dinner as well as planning discussion for the current year.

Finding Aids are tools used to aid research …

Guide To The Esther Laporta Donor Relations Records, Esther Laporta

University Records

Esther LaPorta collected these records during her tenure at the University of San Diego. LaPorta gathered historical records about the founding of USD to provide context during donor events. Correspondence between Bishop Charles Buddy and Mother Rosalie Hill, for example, were used to construct the narrative for the 1999 President's Dinner. Correspondence between Bishop Charles Buddy and members of the Nolan family, articles and manuscripts written about the founding of the San Diego College for Women and the early history of the University of San Diego, and records pertaining to President Author Hughes are also included. Of particular significance are …

"Intonations Of Their Own Language": An Analysis Of Leadership And Resonance In Two Progressive Young-Adult-Filled Congregations In The Pacific Northwest., D. Bethan Theunissen

Dissertations

Christendom in Canada and the United States is in decline, and young adults are leaving the church in considerable numbers. This exodus is especially noticeable in mainstream religious denominations, although evangelical groups are beginning to experience a similar waning. The fastest-growing “religious” group consists of those who identify with no religion.

Simultaneously, young adults are experiencing a far longer entry process into adulthood after adolescence than those who went before them. They also experience the world as unstable and impermanent. Their needs and the church’s needs could converge but instead seem to be antithetical to each other in ways that …