Organization Development Commons^™

Gen Z Employees’ Characteristics And Their Impacts On Work Motivation And Outcomes: A Comparative Study Of Private Firms And State-Owned Enterprises In China, Yanfang Zheng

Dissertations and Theses Collection (Open Access)

This study examines the characteristics of Generation Z (Gen Z) employees and investigates how these traits influence work motivation and job-related outcomes within the Chinese organizational context. Specifically, the research compares employees working in state-owned enterprises (SOEs) and private firms, two dominant but structurally distinct organizational forms in China. Drawing upon self-determination theory, generational cohort theory, and organizational behavior literature, the study proposes a conceptual model in which Gen Z characteristics influence job outcomes both directly and indirectly through intrinsic and extrinsic motivation, with organizational type acting as a moderating variable. A quantitative, multi-source survey design was employed. Data were …

Interpersonal Capacity For Trustworthiness: A Reflective Framework For Navigating Entrustment, Roberto Angelo Moreira Vale

Dissertations and Theses Collection (Open Access)

This dissertation advances understanding of how trust shapes salient cross-cultural encounters, drawing on a constructivist grounded theory analysis of 220 interview accounts. Across these narratives, trust-related dynamics consistently appeared alongside 16 other contextual, interpersonal, and intrapersonal factors. Notably, these dynamics were identified in interviews with participants from all GLOBE cultural clusters, suggesting a degree of cross-cultural breadth that warrants further empirical testing. Together, these patterns indicate that it is not cultural difference alone that makes an encounter meaningful, but how individuals interpret and respond to the possibility or risk of entrusting and being entrusted. Salience emerged at moments when participants …

Design-Led Leadership: A Mixed Methods Study On Understanding How Design Thinking Capabilities Impact Leadership Effectiveness, Tareq Waleed Muhmood

Dissertations and Theses Collection (Open Access)

“Widespread design thinking among organisation leaders is desirable for the creation of a humanly and sustainable future” (R. J. Boland et al., 2008a)

This study investigates the impact of design thinking capabilities on leadership effectiveness through a mixed-methods research design.

While design thinking is widely used in product and service innovation, its application as a leadership development framework remains underexplored.   To address this gap, the study employed both quantitative and qualitative methods, including pre- and post-intervention survey of leaders, their supervisors, and subordinates within an education business in Vietnam (EBV), as well as semi-structured interviews with senior leaders at a …

Is Doing-Good-Enough (Dge) Related To Quitting Or Thriving: Organizational Support Moderates The Link Between Dge And Employee Well-Being, Job Satisfaction And Job Crafting, Yun Zhuo

Dissertations and Theses Collection (Open Access)

This research introduces the construct, Doing-Good-Enough (DGE), a work strategy in which employees consciously meet, but do not exceed, core job expectations. It is a satisficing approach aimed at prioritizing well-being and managing work demands. Three studies were conducted to build the DGE scale and examined its outcomes. Study 1 developed the new measurement scale of DGE by integrating its initial work definition with the existing Quiet Quitting (QQ) scales. Items composing the DGE scale were identified through an exploratory factor analysis (EFA). Study 2 validated the DGE scale as unidimensional via confirmatory factor analysis (CFA) and established its discriminant …

The Dual Impact Of Ict Use On Work Autonomy, Workload, Work Engagement, And Work-Family Conflict: Moderating Effects Of Perceived Organizational Support And Conscientiousness, Shenghui Han

Dissertations and Theses Collection (Open Access)

This study investigates the dual impact of information and communication technology (ICT) use intensity on employee outcomes in the workplace, with a particular focus on work autonomy, workload, work engagement, and work–family conflict (WFC). Drawing upon the job demands-resources (JD-R) model and conservation of resources (COR) theory, I propose a dual-pathway framework in which ICT use intensity acts as both a job resource and a job demand. The study also examines the moderating roles of perceived organizational support (POS) and conscientiousness.

Data were collected from 414 full-time employees across six companies in China through a three-wave survey with two-week intervals …

Felt Obligation, Knowledge Sharing And Innovation Performance: The Role Of Team Performance Goal Orientation, Zenan Wen

Dissertations and Theses Collection (Open Access)

In today’s dynamic work environment, individual innovation is vital for organizational success. While knowledge sharing is a recognized driver of innovation, less is known about the internal motivational forces that compel employees to share knowledge. Drawing on the role identity theory, this research examines how felt obligation—a normative motivation, whereby individuals, based on their perceived role identities, believe they should care about organizational goals and contribute to them—encourages knowledge sharing and subsequently enhances innovation performance. Furthermore, I theorize that this relationship is strengthened in teams with higher performance goal orientation (TPGO), where norms and expectations regarding performance excellence amplify the …

Impact Of Supervisor Support And Organisational Support On Individual Employee Engagement In Environmental Organisational Citizenship Tasks, Yuen Mei Susan Chong

Dissertations and Theses Collection (Open Access)

With the rising importance of sustainability in the light of climate change challenges and the rising voices of society, government and investors (UNEP, 2024a, 2024b) as well as the recent report that 2024 was the warmest year on record (Bardan, 2025), organisational sustainability is growing in importance and can be achieved when the organisation is able to contribute to sustainable development by achieving the triple bottom line of economic, environmental and social/human performance simultaneously i.e. profit, planet and people (Boyer et al., 2016; Hart & Milstein, 2003a; Kim et al., 2016a; Spreitzer et al., 2012). The triple bottom line with …

The Impact Of Ai Usage On Employee Work Outcomes: The Mediating Roles Of Personal Control And Job Insecurity And The Moderating Role Of Ai Trust, Tiantian Wang

Dissertations and Theses Collection (Open Access)

The widespread application of artificial intelligence (AI) technology in the workplace offers significant potential for process optimization andperformance improvement. However, the psychological mechanisms throughwhich AI usage affects employee outcomes remain underexplored. To address this gap, the present study investigated a sample of 170 employees froma media company in China, utilizing a three-wave longitudinal survey design. Specifically, this study examined how AI usage influenced employee creativity and task performance improvement through two mediatingmechanisms: the enhancement of personal control in problem-solving and the elicitation of job insecurity. Furthermore, the moderating role of trust in AI inthe relationship between AI usage and job …

Research On Motivations For Corporate Voluntary Environmental Transformation: An Analysis Based On Wwf, Lunyan Lu

Dissertations and Theses Collection (Open Access)

This study investigates the multidimensional motivations driving corporate voluntary environmental transformation and its subsequent impacts, with a focus on political contexts, industry characteristics, and leadership traits. Situated within the framework of additional transformation requirements proposed by environmental non-profit organizations (e.g., WWF), the research examines how environmental transformation serves as a strategic vehicle for corporations to demonstrate social responsibility practices and enhance market competitiveness through philanthropic engagements. By integrating theoretical construction and empirical analysis, this study advances the explanatory frameworks of corporate social responsibility (CSR) theory, stakeholder theory, and resource dependence theory.

This research first identifies intrinsic motivations for corporations to …

Technology As The Sovereign: A Dual-Path Model Of Managers’ Prioritization Of Technical Tasks, Hesheng Huang

Dissertations and Theses Collection (Open Access)

Competitive pressures challenge managers to navigate a multitude of responsibilities. On the basis of Vancouver and colleagues’ (Vancouver et al., 2010; Ballard et al., 2016) multiple-task pursuit framework, Sherf, Venkataramani, and Gejendran (2019) theorized that when faced with competition between technical tasks (e.g., getting things done, meeting assigned goals, promoting quality or accuracy of work, satisfying customer demands, and fulfilling technical responsibilities) and justice tasks (e.g., evaluating employees’ performance, recognizing employees’ achievements, and allocating rewards), managers tend to prioritize technical tasks over justice tasks under high workload demands. On this basis, I aim to examine a model that encompasses the …

Impact Of Team Power Disparity On Team Performance: The Role Of Team Power Legitimacy, Teamwork, And Team Power Distance, Yong Ren

Dissertations and Theses Collection (Open Access)

This study explores the mechanism by which team power disparity affects team efficacy, specifically analyzing the impact of team power disparity on team performance through a sequential mediating mechanism, which consists of team members’ perceptions of power legitimacy first and then team cooperation. Moreover, this study examined the boundary moderating role of team power distance in the impacts of team power disparity on team power legitimacy, as well as its subsequent impact on team cooperation and team performance. Through analyzing multi-timepoint data collected from 76 teams, the study found that team power disparity negatively affected team power legitimacy, thereby reducing …

Team Development Through Leader Mindfulness And Authentic Leadership: Leader Mindfulness As An Antecedent To Authentic Leadership And Its Relationship With Team Development As Seen In Actual Turnover, Turnover Intention, Performance, Internal Mobility, And Promotions, Stefan Juerg Wermelinger

Dissertations and Theses Collection (Open Access)

The following research examines leader mindfulness as an antecedent to authentic leadership and its relationship with team development seen in actual turnover, turnover intention, performance, internal mobility, and promotions. The study has a significant advantage as team leaders and team members could be surveyed in a real company, and data from the human resource department could be linked to reconstruct the team settings. In addition, insights into internal mobility, actual turnover, and promotions could be calculated.

The study uses a theoretical framework that builds on leader mindfulness as an antecedent of authentic leadership and authentic leadership as a root concept …

Social Distance In Workplace Relationships And Its Impact On Employee Well-Being, Jha Nilotpal

Dissertations and Theses Collection (Open Access)

In modern collaborative work environments, interactions with colleagues span a spectrum from close relationships to those perceived as socially distant. While close relationships are traditionally emphasized for their benefits on well-being, distant ties often go overlooked despite their prevalence and ease of maintenance. Building on construal-level theory, I first propose a theory of relational construing, emphasizing how the perceived psychological distance with colleagues influences mental representations and shifts in these representations, termed mindful construing. Leveraging the full spectrum of workplace relationships, from close to distant, can enhance well-being by alleviating the burdens of maintaining solely close connections. I then use …

How Does The Captain Guide The Brightest Stars? The Effect Of Leadership Styles On Star's Work Performance, Jen-Tsung Chen

Dissertations and Theses Collection (Open Access)

This study aims to investigate the effect of leadership styles on the work performance of star talents. As star talents play more and more critical roles in the sustainable development of enterprise, how to effectively manage star talents’ sustaining growth becomes a crucial issue for organizations. The questionnaire survey is conducted to explore how different leadership styles influence the work performance of star talents. How leader-member exchange mediates the relationship between leadership styles and star talents’ work performance, and how star talents’ annual income moderates the relationship between leadership and star talents’ work performance. A total number of qualified 149 …

The Effects Of Leader Member Exchange Differentiation On Task Performance And Organizational Citizenship Behaviors, Junhui Gan

Dissertations and Theses Collection (Open Access)

This study delves into the intricate dynamics of Leader-Member Exchange (LMX) within working teams, with a specific focus on Leader-Member Exchange Differentiation (LMXD) and its subsequent impact on task performance and Organizational Citizenship Behaviors (OCB). Utilizing a comprehensive, multisource dataset comprising 394 employees across 120 store teams in three furnishing shopping malls in Zhejiang Province, China, this research employs a two-wave data collection methodology to examine the proposed theoretical model.

Contrary to prevailing assumptions in the LMX literature, this study reveals that LMXD does not significantly influence anticipated team conflict, nor does it exert indirect effects on task performance and …

Mentor Holding Behaviours: The Role Of Supervisors And Effects On Protégés, Menzhong Gao

Dissertations and Theses Collection (Open Access)

The concept of holding behaviours has emerged as a response to the paradox that arises when employees require support but organisations face challenges in providing it. In today’s workplaces, job demands and organisational uncertainty have escalated, rendering traditional, hierarchical support systems inadequate to alleviate anxiety. Holding environments offer a temporary safe space for employees to express emotions and cope with uncertainty and insecurity.

Despite the importance of holding behaviours in addressing self-reliance and support dilemmas, limited research has been conducted on their antecedents, consequences, mechanisms, and boundary conditions. To fill this gap, this study proposes a trickle-down model that integrates …

A Study On The Effect Of Confucian Culture On The Work Enthusiasm Of Enterprise Employees, Mei Xu

Dissertations and Theses Collection (Open Access)

Confucianism represents the core of Chinese philosophical ideologies and values, often regarded as the “root” and “source” of Chinese culture. Its influence extends beyond the realm of culture, imparting enduring impacts on the ethical and behavioral norms of Chinese individuals and organizations (Ip, 2009). Xue and Liu (2009) remarked, “It may seem as though the shadow of traditional Confucian culture has faded from view, but regardless of whether one acknowledges it or not, it remains deeply ingrained in the heart of every Chinese individual, serving as the foundation of the Chinese nation.” As a rising economic power, China’s market mechanisms …

The Impact Of Working From Home On Employee Creativity: A Cross Cultural Comparison Of Germany And China, Andrew Heng

Dissertations and Theses Collection (Open Access)

The rise of work-from-home (WFH) arrangements has brought significant changes to how employees work and interact with each other. This dissertation aims to examines the potential impact of WFH arrangements on employee creativity and investigates whether this impact varies across high-context and low-context cultures, with a particular focus on how demographic characteristics such as gender, age, and education may affect this relationship. The study is conducted within a top 10 global automotive supplier with associates in China (high-context culture) and Germany (low-context culture). As individual creativity often arises from collaboration and interaction with others, I hypothesised that as WFH frequency …

The Influence Of Transformational Leadership On Team Performance And Team Creativity: A Team-Level Resilient Proactive Model, Youwei Zhu

Dissertations and Theses Collection (Open Access)

The current Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) era is characterized by a number of factors, including globalization, technological advancements, geopolitical instability, and shifting consumer demands. These factors have combined to create an environment in which businesses and organizations must be highly adaptable and agile to survive and thrive.

To succeed in the current VUCA era, organizations must have the ability to anticipate and respond to change quickly while also being able to adapt to new technologies and business models. This task requires a strong focus on innovation, agility, and collaboration as well as a willingness to take calculated risks …

Maximising Effectiveness Of Talent Pools Through Mindfulness: An Empirical Investigation In A Multinational Corporation, Tarmo Raudsepp

Dissertations and Theses Collection (Open Access)

Traditional human resource management is looking to identify and develop talent for maximising human capital in a competitive environment with limited resources and negative demographic trends. Attracting, deploying, motivating, developing and retaining talented employees is a corporate norm for meeting organisational goals. Proper human resource processes through rigorous mapping of employees according to the performance-potential matrix allow the grading of employees against peer groups to establish talent pools for development and internal succession planning.

Mindfulness originates from 2,500-year-old Buddhist spiritual practices and has a rare combination of spirituality and science. Eastern perspective originates from Asian traditions focusing on the self-regulation …

How Do Values Matter In The Relation Between Organizational Trust And Performance? The Case Of China, Lu Jiang

Dissertations and Theses Collection (Open Access)

Trust in organizations has been demonstrated and discussed widely in research in Western cultures. With China’s rapidly developing economy, more and more Western managers work in China now, while an increasing number of Chinese managers work overseas. This makes research on the way trust in organizations operates in Chinese culture an important topic. This study contributes to the literature from the perspective of the way values matter in the relation between organizational trust and performance in China. This research proposes that in the context of China, employees’ and supervisor’s Confucian value system affects the trust in the supervisor positively, which …

Employees’ Job Positions, Psychological Ownership, And Commitment To Change, Bo Zhang

Dissertations and Theses Collection (Open Access)

Organisational change is crucial to the development of enterprises. However, when enterprises are implementing major changes, there are great differences in the attitudes and behaviours of employees in different job positions toward changes. Research in this area is insufficient. Therefore, this dissertation investigates the problem of employee commitment amid enterprises’ organisational changes. This dissertation is committed to determining why employees at different levels and with different roles have different degrees of commitment to change and confirming the role of job positions in affecting employees’ psychological ownership of the change process. According to the findings, the impact of employees’ job rank …

The Many Faces Of Class Ceiling: Its Manifestations At Different Career Stages And Ways To Overcome It, Jia Hui Lim

Dissertations and Theses Collection (Open Access)

Even with comparable education and level of competence, workers with lower socioeconomic status (SES) origins are disadvantaged in terms of earnings and occupational attainment. This class gap, or the “class ceiling,” is as large as the gender gap, but poorly understood. In my dissertation, I designed a series of related projects to explain and potentially mitigate the class ceiling problem. Across three projects, I mainly focused on where the problem starts—labor market and newcomer adjustment in organizations. I find that, beyond discrimination and bias that has been the focus of past work, many challenges stem from workers’ own psychology and …

Pressure To Be Creative: How Employees Respond To Organizational Creativity Pressure, Hye Jung Eun

Dissertations and Theses Collection (Open Access)

Creativity and innovation are vital for organizational growth and success, driving many organizations to increase pressure for employee creativity. Yet, researchers have neglected investigating how employees respond to creativity pressure at the workplace. This dissertation introduces and develops a new scale for the concept of organizational creativity pressure – the pressure on employees to continually develop novel and useful ideas and solutions. The scale is further validated through extensive assessment of content and construct validity, empirically differentiating the construct from similar others such as performance pressure and support for creativity.

Drawing on the transactional theory of stress (Lazarus & Folkman, …

The Role Of Employee Proactive Behaviors In Influencing Supervisors’ Trust In Employees, Ngai Meng Ho

Dissertations and Theses Collection (Open Access)

In organizations, proactive employees make things happen. They anticipate, initiate, and drive meaningful changes for a better future. Such proactive behaviors can be manifested in different forms. Initiating work improvements and voicing for changes are examples of the different proactive behaviors commonly demonstrated by employees.

Empirical studies have associated proactive behaviors at work with a range of positive workplace outcomes. However, only limited research has examined how proactive behaviors might be related to one particularly important outcome, trust, i.e., whether an employee’s proactive behaviors will influence the supervisor’s trust toward the employee. Accordingly, in this present research, I conducted two …

The Effects Of University Governance Structure On New Programme Development And Approval Process In Vietnamese Universities, Thi Anh Tram Le

Dissertations and Theses Collection (Open Access)

Universities and other higher education institutions are viewed as social organizations which play a crucial role in developing the economy, politic, culture, talent, and society of the country. Society expects the universities to well-fulfill their mission in education, academic research, public engagement for the economic development and sustainability of the country and the government is also accountable for supporting the universities to accomplish their missions.

In the context of the increasingly dynamic education industry, between a) internationalization with foreign schools establishing new ventures abroad or local schools recruiting students worldwide, b) the rapid development of information technology as digitization is …

Employees’ Ritual Sense In Organization: A Scale Development Study And Effects Of Ritual Sense On Employee Outcomes, Jun Liang

Dissertations and Theses Collection (Open Access)

The present research is focused on the topic of organizational rituals. On the basis of reviewing existing studies of organizational rituals, the present investigation (1) developed the scale of employees’ ritual sense and (2) empirically tested the effects of ritual sense in impacting employees’ workplace consequences. Two independent studies were conducted to develop the scale of employees’ ritual sense and to investigate how and when ritual sense is associated with employees’ workplace outcomes. Specifically, using data collected from 418 employees in China, Study 1 develops and validates an individual level measure of employee’s ritual sense. Collecting another sample of 453 …

Attention, Entrainment, And Rules In High Reliability Organizations, Tingting Lang

Dissertations and Theses Collection (Open Access)

Chapter 1: How institutions enhance mindfulness: interactions between external regulators and front-line operators around safety rules (with Ravi S. Kudesia and Jochen Reb) How is it that some organizations can maintain nearly error-free performance, despite trying conditions? Within research on such high-reliability organizations, mindful organizing has been offered as a key explanation. It entails interaction patterns among front-line operators that keep them attentive to potential failures—and relies on them having the expertise and autonomy to address any such failures. In this study, we extend the mindful organizing literature, which emphasizes local interactions among operators, by considering the broader institutional context …

Perceptions Of Upward Social Mobility: The Role Of Culture, Social Class And Meritocratic Beliefs, Bek Wuay Tang

Dissertations and Theses Collection (Open Access)

Perceptions of social mobility affect how people evaluate their society and influence support for policies to reduce income inequality. Although prior research has shown that Americans tend to overestimate upward social mobility (Alesina, Stantcheva, & Teso, 2018; Davidai & Gilovich, 2015; Kraus & Tan, 2015), this has not been demonstrated in a non-Western context. The primary goal of this research was to investigate if past findings of overestimations of social mobility would be replicated on a culturally different and non-Western sample (i.e. Singaporeans). A secondary goal was to examine factors that affect mobility perceptions in this sample and uncover possible …

Family As A Source Of Inequality Reproduction In Organizations: The Role Of Family Impact On Work In Explaining The Class Ceiling, Pooja Mishra

Dissertations and Theses Collection (Open Access)

Being born into a poorer family is associated with lower socioeconomic attainment even when people are provided with identical educational and job opportunities, a pattern known as the “class ceiling.” The class ceiling is generated within organizations, but specific reasons causing this effect are not well understood. I propose that one important explanation why employees from poorer families do not fare as well as their more fortunate co-workers concerns differences in families themselves. I integrate research from sociology and psychology explaining challenges faced by families with scarce resources with organizational research on specific pathways through which families can interfere with …