Organization Development Commons^™

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …

From Founders To Firm: Examining The Retention Of Founder-Ceo Social Capital In Venture-Backed Firms, Bret R. Fund

The Journal of Entrepreneurial Finance

This paper examines how organizations protect themselves from the negative social and economic consequences associated with the loss of a key member and their social capital. Drawing on the social capital and upper echelons literatures, the author(s) hypothesize that social capital can be institutionalized. The corresponding hypotheses are tested on a sample of 125 venture-backed software firms and the results demonstrate that the institutionalization of a founder-CEO’s social capital leads to better performance for a firm. The results provide a basis for understanding how social mechanisms influence economic organization as well as succession and compensation in a new venture context.

Service Provider Promising Practice - Via Of The Lehigh Valley (Pennsylvania): Partnership With Local Schools To Provide Customized Employment, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Via of the Lehigh Valley is a CRP headquartered in Bethlehem, PA. Since 2008, Via and local high schools have provided customized employment services so that transition-age students graduate into well-matched, meaningful careers. Via’s transition program is supported by funds from the Pennsylvania Department of Education. The energy of students and their families has also driven the search for innovative employment services. Via’s work with schools began with hosting weekend trainings for families, sponsored by the Pennsylvania DD Council. Families learned systems navigation and advocacy skills, and followed up with special education directors at their children’s high schools to advocate …

Service Provider Promising Practice - Work Inc. (Massachusetts): Using Data To Track Job Development Activities During Organizational Change, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Work Inc. is a medium-sized CRP in Massachusetts that has served people with IDD for the last 32 years. Over the last 15 years, since Work Inc. began tracking employment services data, its approach to employment supports in the community has evolved. The agency’s data-tracking methods have both guided and developed alongside this change process.

Service Provider Promising Practice: Lending Works From Progressive Employment Concepts (California) - Helping Business Owners Find Start-Up Capital, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Progressive Employment Concepts (PEC), a community rehabilitation provider with several locations in northern California, was founded in 1995 to support people with intellectual and developmental disabilities (IDD) to find employment in their communities. PEC currently supports 90 people in individual jobs. A core belief at PEC is that everyone it serves is job-ready and can work in competitive employment in their communities. PEC began Lending Works, a nonprofit organization, in 2007. Lending Works provides loans to people with disabilities interested in self-employment. Loans are usually up to $2,000, and people apply for them by submitting information about themselves and their …

State Agency Promising Practice: Oregon’S Keys For Case Managers Initiative - Ensuring Case Manager Technical Capacity, Investment, And Engagement In Employment First, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

After the adoption of the Employment First policy in Oregon in 2010, state administrators identified the critical role of case managers for people on the support services waiver, and acknowledged the need for their buy-in and investment in the Employment First agenda. The case managers’ knowledge of the individuals they serve, the conversations they have with individuals and their families, and their knowledge of the community are critical to each individual’s success in finding employment, as well as to the forward movement of the Employment First initiative. At that time, the state agency serving individuals with intellectual/developmental disabilities IDD conducted …

State Agency Promising Practice: Wisconsin’S Community Conversations - Building A Youth Employment Coalition Through Structured Opportunities To Communicate, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Wisconsin’s Developmental Disabilities Services agency and Vocational Rehabilitation agency, in conjunction with the Wisconsin Board for People with Developmental Disabilities and Wisconsin’s University Center for Excellence in Developmental Disabilities, implemented a series of community conversations to build dialogue and create a coalition around employment for youth with intellectual and developmental disabilities (IDD). Through this initiative, a range of community members came together in structured forums to discuss ways to improve integrated employment outcomes for youth.

Service Provider Promising Practice: Launchability Academy Training Program (Texas) - On-Site Training To Improve Employment Outcomes, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

LaunchAbility is a CRP that serves people with IDD in several locations throughout North Texas. LaunchAbility’s employment services program offers placement exclusively in the community. The LaunchAbility Academy Training Program was established in collaboration with the Department of Assistive and Rehabilitative Services (DARS) as a way to engage employers and prepare job seekers for employment. Program administrators at LaunchAbility developed the Academy model inspired by their work with Walgreens and the Project Search program www.projectsearch.us/. The Academy offers a combination of on-site direct work experience and workplace culture, etiquette, and behavior training (also known as soft skills) to people with …

State Agency Promising Practice - Missouri: Using A Regional Technical Assistance Infrastructure To Promote Employment First, Allison Hall, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Case management services in Missouri’s Division of Developmental Disabilities underwent a shift from a state structure to a regional structure. Within this structure, 12 regions each serve approximately 12–15 counties. Each region has a technical assistance (TA) position designed to support each of the designated priority work areas. These include self-determination, family supports, individual supports and services, Employment First, and accessible housing. When the change from a state to regional structure occurred, administrators had to look for staff who could support those priorities. In addition, they created a central technical assistance staff person to act as the state content expert …

Service Provider Promising Practices: Lcs In Wisconsin - An Organizational Investment In Capacity-Building And Staff Training, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Over the last five years, LCS, a provider in Racine, Wisconsin, has developed the capacity of its staff to expand integrated employment service options. LCS has hired and retained staff who are passionate about integrated employment, and has invested in supporting them to deliver high-quality integrated employment services. Through state-of-the-art training and other resources, LCS has navigated internal and external challenges to building staff competencies, and has solidified its mission of sustaining highly qualified staff.

Service Provider Promising Practice - Able Opportunities And The Work Independence Network (Washington): Creating An Individual Placement Model Focusing On The Needs Of Both Job Seekers And Employers, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Able Opportunities is a certified vendor for the state of Washington’s Department of Vocational Rehabilitation, Developmental Disabilities Administration, Division of Developmental Disability, and Department of Labor and Industry. The Work Independence Network (WIN) began in 2005 as a partnership between Able Opportunities, Harrison Medical Center, and Kitsap County Developmental Disabilities to help people with intellectual and developmental disabilities (IDD) find jobs. Through WIN, Able Opportunities strives to meet the needs of both job seekers and employers through the use of innovative business model tools, including cost-benefit analysis and production charts. WIN’s goal is to help people with disabilities find meaningful …

Project Managers’ Use Of Lateral Influence Tactics To Achieve Team Commitment, Rochelle Evangeline Cook

Dissertations

Building on transformational leadership theory, 43 individuals from various new product development (NPD) teams were studied to understand the relationship between the project managers’ use of lateral influence tactics and team commitment as perceived by new product development team members. An explanatory correlational study was conducted to examine these relationships. Data were collected via questionnaire about each NPD team member’s view of the project manager’s use of lateral influence tactics and the NPD team member’s perception of team commitment. Perceptions of procedural justice were also tested for mediation. The study found that there is a moderate positive relationship between each …

Owner-Manager Separation And The Structure Of It Governance In Small Business, Jeffrey S. Saffer

Walden Dissertations and Doctoral Studies

Small business owners and small business managers tend to favor different information technology (IT) governance structures. Such differences can lead to ineffective management and control of IT in small businesses. The purpose of this correlational study was to examine the extent and nature of the association between owner-manager separation in small businesses and the structure of IT governance in the businesses. Agency theory formed the theoretical framework of this study. Data were collected using a web-based survey and randomly sampled 3,697 small business owners and managers located in New Jersey and Pennsylvania. Chi-square statistics indicated no significant association between owner-manager …

Idealized, Inspirational, And Intellectual Leaders In The Social Sector: Transformational Leadership And The Kravis Prize, Tawney A. Hughes

CMC Senior Theses

The purpose of this thesis is to determine the importance of transformational leadership in the social sector. Transformational leadership is a theory of behaviors and attributes focused on the relationship between leaders and followers of a group or organization (Avolio, 1999; Bass & Avolio, 1990a). It involves four factors: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.

In order to gain more insight into leadership in some of the most high-impact and innovative social sector organizations, the research consists of interviews and case studies on five of the ten recipients of the Henry R. Kravis Prize in Leadership. Having …

Best Practices For Implementing The Green House® Model At The Tomah Veterans Administration, Jesana Denter-Eckelberg

All Graduate Theses, Dissertations, and Other Capstone Projects

The Veterans Administration (VA) located in Tomah, WI is in the process of a cultural transformation to create an environment that is welcoming, aesthetically pleasing, and accommodating to those with special needs. One effort in this transformation is the inclusion of a new concept, The Green House® model, which is a welcomed change to the large facility that has been traditionally known as an institutional setting for treating Veterans with chronic psychiatric conditions. The purpose of this Capstone Project was to conduct a literature review examining best practices in organizational culture and structure, employee management practices, and patient care models …

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

Meeting The Challenge Of Reconstruction And Development In Fragile States: Lessons From Aceh, Haiti, And South Sudan, Josef Leitmann

International Institute for Infrastructure Resilience and Reconstruction (I3R2) Conference

Reconstruction and development in poor, fragile countries present a double challenge: tackling the issues of poverty and underdevelopment as well as the constraints posed by instability, poor governance, and weak capacity. This context generates a range of problems that include: insecurity, insufficient planning, inadequate implementation capacity, poor financial management, misprocurement, corruption, a volatile fiscal environment, ineffective donor coordination, and negative environmental and social impacts. The paper draws lessons from positive and negative experiences in meeting these challenges in three conflict- and/or disaster-affected cases: Aceh Province, Indonesia (postdisaster reconstruction and postconflict development following the tsunami and earthquakes of 2004), Haiti (postdisaster …

Viewing An Interdisciplinary Human-Centered Design Course As A Multiteam System: Perspectives On Cooperation And Information Sharing, Elizabeth S. Fleming, Alexandra E. Coso

Design Thinking Research Symposium

Many design projects, including human-centered design (HCD) projects, incorporate multiple teams cooperating within what is referred to as a Multiteam System (MTS) environment. These teams mutually rely on resources and processes provided by other teams. As an MTS increases in complexity, knowledge is distributed to more individuals. While effectively distributed knowledge increases creativity and productivity, it is also can hinder team effectiveness. Team members may fail to exchange relevant information or to integrate pertinent information into reasoning for design decisions. Our research addresses information sharing among teams and individuals in HCD by examining interactions between and within the MTS (i.e., …

Organizational Development Consulting: A Study Of Expert Consultants' Key Strategies, Mona Vosoughi

UNF Graduate Theses and Dissertations

The present study was conducted to capture the collective voice of expert organizational development consultants. Until now, very few studies have been conducted that take into account the collective voices of organizational development consultants. More specifically, the purpose of the present study is to explore and gain a deeper understanding of the approaches expert organizational development consultants use throughout their engagement with their clients in an attempt to add value to and enhance organizational capacity. To understand the process used by this distinct group of leaders, phenomenological qualitative inquiry was the methodology used to conduct this study. Data were collected …

Spirituality And Leadership: Integrating Spirituality As A Developmental Approach Of Improving Overall Leader Effectiveness, George Gregory Houston

Antioch University Dissertations & Theses

The role of leadership continues to be a consistent topic of discussion whether you are considering the seminal work of Stogdill (1974), Burns (1978), Kouzes and Posner (1995), or Van Hooser's (2013) Leaders Ought to Know, one of Amazon's 2013 Top Ten Leadership books. A consistent question in leader development circles is-how can leaders be more effective in their role given the current state of leadership? One dimension of leadership development that is often overshadowed, downplayed, minimized, or completely ignored is the concept of spirituality. If the spiritual development of individual leaders can be integrated with other accepted leadership …

The Power Of Workplace Wellness: A Theoretical Model For Social Change Agency, Joshua M. Garrin

Journal of Sustainable Social Impact

As millions of individuals face the complex challenge of adopting prohealth behavior as a core lifestyle attribute, there is an ever-increasing need to take an opportunistic approach to practicing and internalizing such behavior. Time constraints, prioritization, and time mismanagement widely contribute to the perceived inability of individuals to adhere to prohealth behavior. Given vocation as a demand that constitutes approximately one third of daily life activity, the organizational setting has emerged as a context that can potentially offer a vast array of viable workplace wellness (WW) opportunities. Such initiatives go beyond framing organizations as vehicles for health behavior promotion—instead, the …

The Effect Of Shared Leadership On Workgroup Creativity, Simon Guive Minaee

Theses: Doctorates and Masters

Research on leadership typically assumes a single leader who has managerial authority over the group, unit or organisation. Shared leadership is an emerging concept of leadership as a group-level phenomenon. It builds on antecedents such as democratic leadership, semi-autonomous and self-managed work groups, participative decision-making and co-leadership that are typically studied as variations of leadership by a single leader. Shared leadership is seen as more distributed, informal and emergent than these. Recent empirical research shows shared leadership can have beneficial effects on a variety of group process and outcome variables. However, so far its effects on creativity have not been …

Perspective-Taking Increases Willingness To Engage In Intergroup Contact, Cynthia Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Duplicate record, see https://ink.library.smu.edu.sg/lkcsb_research/3631/. The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another …

The Structures And Practices Of Collaboration Among Environmental Organizations In Waterloo Region, Felix P. Munger

Theses and Dissertations (Comprehensive)

Background: Studies investigating organizational collaboration report increased goal achievement in the case of collaboration but identify that developing effective collaborations is challenging. An increasing number of researchers and practitioners are applying emerging research tools such as social network analysis to study collaborations and many of those who have applied social network analysis suggest, anecdotally, that it is a useful process tool aimed at increasing understanding of collaboration and informed decision-making among collaborative members.

Aims: The main objectives are to: (1) Empirically study networking and collaboration among environmental organizations in Waterloo Region; (2) Contribute to theory and practice development by examining …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

Strengths And Limitations Of The Design Of Helen Keller International’S Childsight® Program Based On Lessons Learned Through The Implementation In Vietnam, 2011-2013, Bradley J. Owen

Capstone Collection

The ophthalmology sector in Vietnam currently faces many challenges. The Asia- Pacific Region, including Vietnam, is reported to have the most cases of uncorrected refractive error in the world at approximately 62 million people. A 2009 study implemented by the World Health Organization also concluded that the Western Pacific region, including Southeast Asia, has 3.98% of the population suffering from uncorrected refractive error, with an estimated cost to the region’s GDP of 111 billion dollars, or .86% of regional GDP (Smith, et al. 2009). In Vietnam alone it is estimated that one in five children suffer from some form of …

For The Love Of Music: A Story Of Organizational Culture And Change, Malii Brown

Capstone Collection

For the Love of Music: A Story of Organizational Culture and Change is an examination of culture and possibilities for change at an organization that manages one top-tier, U.S. classical music orchestra. The research was carried out for the purpose of making and refining meaning from collective employee experiences at a canon cultural organization whose practices reflect and influence our society beyond the context of music. The inquiry at the heart of the work is, ‘How does the organizational culture of the subject organization, Orchestra, Inc.[1], affect its readiness for organizational change?’ The research methodology consisted of organizational culture assessments …

Smartphones In The Workplace: Changing Organizational Behavior, Transforming The Future, Thiraput Pitichat

LUX: A Journal of Transdisciplinary Writing and Research from Claremont Graduate University

In the past decade, Smartphones have been developed and increasingly integrated with people’s lives not only for social use, but professional use as well. Many researchers claim that Smartphones can have negative consequences in the workplace such as lowering productivity, separating people from their realities, bringing stress from personal issues to work, and creating bad manners. Companies, however, have a difficult time mandating a policy in regards to prohibiting the use of Smartphones. Therefore, CEOs and corporate leaders should encourage their employees to use their Smartphones as tools for increasing their company’s efficiency. This research aims to examine the results …

Making Room At The Table: Enhancing Public Participation In Economic Development Process, Timothy P. Fitzgerald

MPA Capstone Projects 2006 - 2015

In 2011, Mohawk Valley EDGE became the lead organization for the Mohawk Valley Regional Economic Development Council (MVREDC), one of the ten Regional Councils established in New York State. Public participation has been stressed as an essential function of all Regional Council processes. But throughout the 2012 Regional Council process, the MVREDC and EDGE had difficulty in soliciting feedback in implementing the regional strategic plan. This study examines how EDGE can foster more public engagement in local economic development.

Peran Support Group Dalam Mendorong Motivasi Belajar Remaja : Action Research Pada Pelajar Sma X, Afra Afifah

Jurnal Ilmu Kesejahteraan Sosial

This study discusses how support group plays a role in encouraging student’s learning motivation with action research approach. Application of support group becomes an alternative to complete counseling approach in dealing with adolescent learning problem in school. After running the program, an evaluation conducted on five students as the object of study. The result showed that student’s awareness on the low of learning motivation as a problem to be solved affects their involvement in the group. Students who have that awareness are able to engage within group well and get benefit from the existence of group.