Organization Development Commons^™

The Role Of White Racial Identity Development In Leadership Practices: An Interpretive Phenomenological Study In White Educational Leaders, Kaitlyn Ryan

Theses and Dissertations

This qualitative study examined how white educational leaders experience and make meaning of their racial identity development as they lead adult professional learning focused on racial equity and culturally responsive practice. Grounded in Helms’s White Racial Identity Development (WRID) model and guided by Interpretative Phenomenological Analysis (IPA), the study explored the lived experiences of ten white leaders across PK–12 and Institution of Higher Education (IHE). Data were collected through three semi‑structured interviews per participant and analyzed using IPA’s six‑step process. Five major themes emerged: transformational experiences that shifted leaders’ understanding of race and privilege; the critical role of white affinity …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Building Another World, Christopher Edwards

Capstones

"Another World" is a mutual aid hub in Crown Heights, Brooklyn. The space was opened in June 2025 and is ran by the Crown Heights Care Collective, a mutual aid network started in 2022. Another World hosts free events surrounding political education and provides basic needs like food and clothing to residents of the area. In just a few months, the group has made inroads in a diverse community altered by gentrification.

Reduce, Replace, Reframe: How Civil Society Organizations Build Resilience In The Face Of Financial And Political Pressures, Merrill Sovner

Dissertations, Theses, and Capstone Projects

In order for civil society organizations (CSOs) to perform essential functions to support democracy and prevent democratic erosion, they must operate sustainably, maintaining resources and legitimacy to carry out their missions. CSOs experience financial and political pressures when resources and legitimacy are withdrawn. CSOs facing both pressures may reduce their activities, replace lost funding, or reframe their work to engage new audiences. How CSOs respond in the face of financial and political pressures has implications for their role in hindering democratic erosion. Yet civil society organizations weather these pressures in ways that are not straightforward; the most targeted organizations may …

Disrupting And Facilitating: The Dual Role Of Generative Ai In Reshaping Power, Engagement, And Collaboration Within Organizations, Zain Khalid Baz Haddadin

Student Theses and Dissertations

This study explores how Generative Artificial Intelligence (GenAI) is reshaping power, trust, engagement, and collaboration in communication-focused workplaces. Guided by a constructivist lens and informed by change management theory, it draws on eight semi-structured interviews and a survey of 40 professionals across agency, corporate, and academic roles. Findings reveal that GenAI does not fully flatten hierarchies, it subtly thins them, enabling junior staff to contribute to strategic conversations earlier while decision rights remain centralized. Trust is highly contextual, shaped by task sensitivity, prompt clarity, and user confidence. GenAI’s impact on engagement was mixed: some participants felt energized; others described increased …

Applying An Intersectional And Multi-Systemic Level Approach To Adei Institutional Assessments In Social Work Higher Education, Diana A. Melendez

Dissertations, Theses, and Capstone Projects

Institutional Anti-racism, Diversity, Equity and Inclusion (ADEI) tools and assessment models are needed to support schools of social work in demonstrating compliance with the Council on Social Work Education’s (CSWE) 2022 Educational Policy and Accreditation Standards (EPAS). This study develops a new tool and model for ADEI institutional assessment in social work higher education using a collaborative, intersectional and multi-systemic level approach. The primary aim of the project was to develop and test a new tool to gather and document experience(s) of coloniality within a social work higher education institution, from multiple stakeholders’ perspectives, as a usable model of ADEI …

Informed Consent: Vetting Research Software For Privacy, Noreen Y. Whysel

Publications and Research

Product development is flawed. Often there is no consent at all when testing with potential users. In this article I discuss how to ensure that research participants understand what data is collected, how their data is collected and how it might be used or shared beyond the scope of the covered research product. A study of user research testing tools and panel recruitment software revealed the extent that study participants may be tracked and their data shared by underlying processes that are not in the direct control of the study team. The article frames the discussion around two of the …

Containerization Of Seafarers In The International Shipping Industry: Contemporary Seamanship, Maritime Social Infrastructures, And Mobility Politics Of Global Logistics, Liang Wu

Dissertations, Theses, and Capstone Projects

This dissertation discusses the mobility politics of container shipping and argues that technological development, political-economic order, and social infrastructure co-produce one another. Containerization, the use of standardized containers to carry cargo across modes of transportation that is said to have revolutionized and globalized international trade since the late 1950s, has served to expand and extend the power of international coalitions of states and corporations to control the movements of commodities (shipments) and labor (seafarers). The advent and development of containerization was driven by a sociotechnical imaginary and international social contract of seamless shipping and cargo flows. In practice, this liberal, …

Enforcement Through Voluntary Participation: The Impact Of Non-Binding Informal Groups On The International Nuclear Nonproliferation Regime, Claudia M. V. Hampton

Dissertations and Theses

The present thesis analyzes the policy impact of the informal group known as the Nuclear Suppliers Group (NSG), a non treaty-bound grouping of states organized to define mutually agreed upon nuclear export controls with the aim of advancing the nonproliferation of nuclear weapons, in line with the values of the Treaty on the Non-Proliferation of Nuclear Weapons (NPT). As informal groups or voluntary forms of interstate cooperation are often criticized for their lack of enforcement mechanisms, two case studies in this thesis review the implementation of amendments and changes in national laws for states participating in the NSG (The United …

Fall 2023 Organizational Change Syllabus, Joseph A. Abbondandolo

Open Educational Resources

Syllabus for Organizational Change (ECO 31651 & PSY 31651)

In The Beginning, Long Time Ago: A Brief History Of The National Center’S Origin And Evolution, William A. Herbert

Publications and Research

This article presents a brief overview of events leading to the creation of the National Center for the Study of Collective Bargaining in Higher Education and the Professions in 1972 at the City University of New York and then summarizes the National Center’s evolving leadership, programming, research, and publications over the past half-century. The article is tied with the theme of the National Center’s 50th anniversary conference in March 2023: Collective Bargaining in Higher Education: Looking Back, Looking Forward: 1973-2023. It demonstrates the uniqueness of the National Center’s origin as a higher education labor-management research center, distinct in character, and …

David Versus Goliath: The Power Of Weakness In Asymmetric Warfare—Lessons From History, Nicholas K. Petaludis

Dissertations, Theses, and Capstone Projects

Under what conditions do violent nonstate actors (VNA) succeed against states? Why does David sometimes beat Goliath? Since at least the time of Thucydides and the Peloponnesian Wars, the realist narrative in international relations measures power primarily in relative, coercive, and deterrent terms. Strong states should accordingly face fewer constraints and enjoy more options while pursuing their national interests. Unconventional warfare, and its subsets of terrorism and insurgency, should—given these circumstances, end in VNA failure. Sometimes, however, VNAs find success. By comparing the literature on historical and current case studies, I propose that a set of preconditions and two mechanisms …

Taking Advantage Of Opportunities For Informal Leadership, Linda Miles, Susanne Markgren

Publications and Research

We contend that informal leadership (IL)—the type that does not come from an official title or decree—not only helps our organizations function, it can be vital in helping mid-career academic librarians grow and succeed, and such pursuits should be encouraged and supported no matter where they emerge within an organizational structure. We aim to define and explore IL and provide strategies for mid-career librarians who may want to identify, seek out, and step into IL opportunities. We begin our discussion by considering concepts emerging from the literature on leaders and leadership in general and what it means to lead when …

The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina

Student Theses and Dissertations

Purpose:
Sonic branding is not just about composing jingles like McDonald’s “I’m Lovin’ It.” Sonic branding is an industry that strategically designs a cohesive auditory component of a brand’s corporate identity. This paper examines the psychological impact of music and sound on consumer behavior reviewing studies from the past 40 years and investigates the significance of stimulating auditory perception by infusing sound in consumer experience in the modern 2020s.

Design/methodology/approach:
Qualitative content analysis of audio media was used to test two hypotheses. Four archival oral interview recordings from Jeanna Isham’s podcast “Sound in Marketing” featuring the sonic branding experts …

Job Satisfaction Among Peer Support Staff In Mental Health Treatment And Recovery-Oriented Settings, Jonathan P. Edwards

Dissertations, Theses, and Capstone Projects

Introduction/Objective: Peer support practice in mental health treatment and recovery-oriented service settings has seen exponential growth during the past several decades. An estimated 25,000 certified peer specialists in the United States alone necessitates a deeper understanding of factors that are associated with job satisfaction. While there exists a body of research on this topic, many of these studies were conducted with limited sample sizes, within discrete practice settings and geographic regions, often focused on one facet of job satisfaction (e.g., compensation), and lacked racial diversity in the sample. The current study addresses these limitations by examining multiple factors associated with …

Humanizing Higher Education: Disrupting Racial Injustice In Teacher Preparation Through Critically Caring Communities, Melissa M. Boronkas

Dissertations, Theses, and Capstone Projects

Institutions of Higher Education have played a foundational role in upholding racial inequities within the teaching profession. Eighty percent of public school teachers in the United States are white and female while more than 50% of the total student population is composed of minoritized students (Boser, 2014; NYSED, 2019a). There is a lack of cultural synchronicity between teachers and students in classrooms which is believed to result in unequal outcomes for minoritized students as compared to their White peers (Ingersoll, May, Collins, 2018). These findings are indicative of an underlying problem: racial and social integration has not been achieved. In …

Mission Adrift: The Impact Of Managerialism On Graduate Social Work Education, Carolyn Hanesworth

Dissertations, Theses, and Capstone Projects

Neoliberal policies have led to the installation of managerialism, or the application of business practices and principles in institutions of higher education. Although much is known about the impact of managerialism on faculty in the overall academy, very little is known about its impact in specific disciplines, particularly in the United States. Using semi-structured interviews, this dissertation investigates how social work faculty experience and negotiate managerialism in the traditional pillars of teaching, service, and scholarship.

This study found that managerialism leads universities to place new and increased demands for productivity, efficiency, and accountability on social work faculty. Respondents report major …

Work–Family Conflict In Low-Income Households, Maritza G. Hiciano Ramos

Dissertations, Theses, and Capstone Projects

The United States is the only country not offering paid parental leave. Paid leave is left at the discretion of employers and only a few states offer Paid Family Leave benefits. The FMLA was established to protect workers from losing their jobs in case they needed to care for an elderly person or for their children. However, since value is not placed in family structures there has not been much development in that area. The FMLA fails to account for the grand majority of people in the U.S., especially those of lower socioeconomic status. Moreover, the vast inequalities that exists …

Goals, Power, And Culture: The Effects Of School Organizational Features On Parental Involvement, Vandeen A. Campbell

Dissertations, Theses, and Capstone Projects

Drawing on organizational theory and the school effectiveness literature, this project incorporates new methodological approaches to the analysis of a national longitudinal data set (ECLS-K: 2011) in order to investigate ways in which school goals around parental involvement, distribution of power, and culture affect parental involvement in children’s education, especially in schools serving large proportions of lower socioeconomic status families.

Parental involvement is widely accepted among researchers and policymakers to be essential for students’ academic success; however, parents with lower socioeconomic status exhibit less participation in both home-based and school-based activities compared to those of higher socioeconomic backgrounds.

Many recent …

Exploring The Relationship Between Perceived Interpersonal Influence And Citizenship Behavior: The Mediating Roles Of Social Identity And Team Member Exchange, Laura Sywulak

Dissertations, Theses, and Capstone Projects

Social or interpersonal influence has been widely studied in both social and organizational psychology, however no research to date has examined how perceptions of one’s ability to influence their coworkers impacts work-related attitudes and behavior. Experimental work in lab settings provides evidence that successfully influencing others consistently leads to increased helping behavior (Bruno, 2013; Bruno et al., 2008; Sywulak, Sommer & Bourgeois, 2013), but the relationship between influence and helping has not been studied in an organizational setting. Further, while several mediating mechanisms have been tested, how perceived influence leads to helping is still unknown. I present a study that …

Illness And The American Workplace: Issues And Implications For Employers And Employees, Victoria R. Dolan

Student Theses and Dissertations

This project aims to identify American employee experiences and existing workplace policies and cultures surrounding illness, disability, and sick leave. This approach was taken in order to closely examine what looks to be working well for companies and workers, and what could benefit from a more human centric approach in regards to workplace policy and employee support programs. The study of employee experiences in particular represents a gap in the current scholarly literature regarding illness and illness policy in the American workplace, and more accurately represents the experiences for both employees and employers. Furthermore, it assists with distinguishing the types …

Together Apart: Influences And Barriers To Engagement Among Remote Workers, Stacey-Robin H. Johnson

Student Theses and Dissertations

Organizations recognize the importance of having employees who do more than 'show up' for work. Rather, the goal is to have employees who will adapt to, embody, and promote the values, agenda, and strategic purposes of the organization beyond their work life. In the efforts around engagement, there are key influences in the organizational lifespan of an employee that can inspire or discourage engagement attitudes and behaviors.

Remote workers (defined here as those who work outside of a central, collective work setting) present unique challenges, the most pressing being maintaining a sense of connection and inclusion among the group in …

National Culture And Influences On Leadership Practices [Power Distance Index – Pdi], Oluremi Alapo

Publications and Research

The presenter will discuss power relations, culture, and human behavior in organizational settings based on previous research results on culture and leadership and provide information on new research being conducted on National Culture and Leadership practices. Previous research was based on Hofstede’s five cross - cultural dimension / framework. This new research will look at PDI – Power Distance Index and how it affects the relationship of subordinates to their leaders in new cross-cultural environments. The presenter will present information from a recent pilot study on Power Distance Index and the extent to which a person’s national culture influences (or …

Zero Textbook Cost Syllabus For Psy 4185 (Psychology Of Training And Development), Michael Covell

Open Educational Resources

This course is designed to provide students with an understanding of training and development as a tool for improving organizational performance. Topics include (a) understanding the components of a needs analysis; (b) designing training programs to capitalize on our current understanding of how adults learn; (c) understanding training and development within the context of the modern workplace; and (d) understanding how to evaluate the utility of training and development interventions.

Symptomatic Leadership In Business Instruction: How To Finally Teach Diversity And Inclusion For Lasting Change, Linda L. Ridley

Publications and Research

Are business faculty complicit in mythologizing business concepts by ignoring historical precedence?

The refusal to examine in totality the history of discrimination and racism allows us to perpetuate a mythology of white supremacy that is enhanced through impotent diversity programs repeated throughout corporate America. This paper examines the importance of demythologizing the business curriculum through symptomatic thinking, which allows faculty and students to untangle the quagmire of diversity and inclusion in corporate America. Students are thereby equipped with tools for behavior transformation in the workplace that uses a symptomatic, rather than symbolic approach, to decision making and problem solving.

Roadblocks To The Implementation Of Problem-Oriented Policing In Montevideo, Federico Del Castillo

Student Theses

In the broad context of Uruguay’s police reform, the Ministry of Interior is implementing a pilot Problem-Oriented Policing (POP) program in Montevideo since late 2012. This research examined the obstacles confronted by the program throughout its implementation. Using a grounded theory approach, qualitative data was collected through 20 semi-structured interviews with members of the Uruguay National Police (UNP) of different ranks. Findings were analyzed based on the following categories: a) contextual factors; b) theoretical and practical inaccuracies; c) characteristics, skills and actions of project managers; d) resistance and motivational issues; e) resources; f) external support and cooperation. Consistent with research …

Symptomatic Leadership: The Impact Of Changing Demographics On Global Business, Linda L. Ridley

Publications and Research

The past several decades have displayed a focus on diversity in the workplace throughout the corporate environment. Questions remain: has the effort been at all impactful – or, due to its symbolic nature, has it only been a distraction? What behaviors would have been better emphasized to achieve full participation and opportunity by all actors in a firm?

Considerable research has revealed that attempts at diversity are clumsy at best; and spurious at worst. [i] The challenge for firms has been to develop a “business case” for why those contributing groups represented by women and people of color should be …

Leadership And Decision-Making Styles, Oluremi Alapo

Publications and Research

Generation X: The Role of Culture on the Leadership Styles of Women in Leadership Positions' goal is to assist organizational leaders to view Generation X women in positions of power from a different perspective. Women leaders are capable of leading a 21st century organization because of their scope of knowledge about growing businesses, and their ability to blend and incorporate new technologies and innovations in the business environment. Generation X: The Role of Culture on the Leadership Styles of Women in Leadership Positions is relevant to the fields of business, cultural, human relations, leadership, management, and cross-cultural leadership and women …