Organization Development Commons^™

Third Mission Accelerator Labs (Tmals): An Exploratory Study On The Strategic Evolution Of Sustainability In University-Business Incubators (Ubis), Abdalla Hassanein

Theses and Dissertations

Globally, higher education institutions (HEIs) are devoting rising resources in order to remain competitive, impactful and attractive within the ever-changing socio-economic developments and to well position and communicate their value among their stakeholders (Lafuente-Ruiz-de-Sabando, et al. 2018). Students today want to do more than just get a degree; they want to create businesses, develop new markets, and start social movements (Kay et al., 2010). Under the open innovation model, universities' third mission (TM) includes deeper linkages and engagements with the private and public sectors, emphasizing the development of entrepreneurial mindsets, skills, and incubation services to encourage new business ventures, in …

Navigating Complexity Of Serving Displaced Communities: A Study Of Yemeni Community-Based Organizations In Egypt, Alya Mohammed Al-Mahdi

Theses and Dissertations

Forced displacement is a global crisis that poses challenges for nations like Egypt. Despite international NGO support, escalating displaced individuals have overwhelmed existing capacities. Refugee Community-Based Organizations (CBOs) have emerged as a natural response from the communities themselves to bridge the gap between the state and NGOs and the refugee community. However, CBOs in Egypt face challenges that impact their operation and continuity. Through qualitative research, this study aims to explore the experience of the Yemeni CBOs. Through interviews with seven people from six CBOs conducted through field visits and online calls, this research uncovers the dynamics of Yemeni CBOs …

Overcoming The Space Between Us: A Multi-Disciplinary Approach To Bridge Building, Kate Hanisian

Theses and Dissertations

Facilitators in organization and community contexts (and other practitioners whose job it is to move groups of people forward together) are faced with the undercurrent of human conflict every day in meetings and gatherings around the world; often with limited access to an overarching tool to help prevent and manage conflict in most settings. The purpose of this paper was to uncover patterns in bridge building practices so that anyone who finds themselves in the role of facilitating conversations between people who are very different or do not like each other might lean into a set of practices that can …

Autonomy And Coordination: A Field Study, Jessica Kaufman

Theses and Dissertations

With an emerging remote and dispersed workforce that is consequently more autonomous, OD professionals will need to understand how autonomy relates to coordination to help organizations adapt and be effective. The purpose of this study was to understand the relationship between team member autonomy and inter-team coordination in organizations. The manager-team participants in this study spanned eleven industries, including 22 teams from 15 companies. The researcher took a mixed-method approach using interviews and surveys to assess autonomy and coordination. The research resulted in five variables: three variables measured coordination and two variables measured autonomy. Autonomy and coordination were significantly and …

Did The Psychological Implications Of Covid-19 Influence Employees To Say, “I Quit”, Lori Fay

Theses and Dissertations

This qualitative study explored the forces that influenced employees to quit and how the employee-manager relationship mitigated this. The research centered on employees employed in the retail industry throughout the year 2020. This study aimed to investigate what factors motivated employees to remain committed to their organizations amidst the psychological impacts of COVID-19. The findings of this study suggest that the COVID-19 pandemic has had a significant impact on the mental well-being of individuals, as evidenced by their experiences of anxiety, depression, and emotional fatigue. Understanding the impact of COVID-19 on employee turnover and the influence of the employee-manager relationship …

The Relationship Between Competency Development And Intent To Stay At The Middle Management Level, Miriam Hawk Chambers

Theses and Dissertations

Millions of individuals within Corporate America work in roles designated within the middle management category (Zippia, 2023). The complexity of this type of role is that these individuals are tasked with carrying and implementing change, expected to fluidly switch between high and low power styles depending on who they are engaging with, and are often stuck between stakeholders with conflicting expectations (Anicich & Hirsh, 2017a). Because of the financial, cultural, and productivity costs of losing middle managers, it is important to better understand what, if any, relationship competency development has in increasing intent to stay amongst middle managers.

Findings of …

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.

Psychological Safety Within An Agricultural Hand Labor Harvest Crew And Its Relationship To Productivity, Thomas Draper

Theses and Dissertations

Does psychological safety exist in Hispanic agricultural hand labor harvest crews? The purpose of the study was to ascertain the existence of the four stages of psychological safety in three agricultural hand labor harvest crews in California and to determine if those crews exhibiting the highest mean of psychological safety are the most productive in terms of pounds per person per hour packed. A protocol consisting of 17 statements was verbally administered in Spanish to the participating crews harvesting the same crop and working for the same Farm Labor Contractor. Analysis utilizing a 5-point Likert scale determined which crew exhibited …

Exploring The Potential Connections And Distinctions Between The Ceeing Model And Current Approaches To Diversity Training, Desirae Mahs

Theses and Dissertations

Despite the widespread use of diversity training, research suggests that diversity training does not change biased behaviors. This paper explores the application of the CEEing model, which provides a novel perspective on the challenge of valuing diverse perspectives. The CEEing model, which stands for Coherent, Effortless Experiences, sheds light on the neurological processes that govern our perception and how we make sense of reality. Furthermore, it puts forth a point of view on the fundamental causes behind our innate struggle to truly value and embrace diverse perspectives. The study gathers data from leaders specializing in D&I to investigate the potential …

The Trickle-Out Effect Of Prioritizing Well-Being, Kelsey M. Stout

Theses and Dissertations

This research builds upon previous studies of the effects of inequity theory on well-being at work. The purpose of this study was to understand the intersection of equity theory and well-being for US employees in modern corporate organizations. Specifically, the study aims to answer the research question-When one employee prioritizes their well-being, how does it affect their work teammates’ well-being? Twenty full-time corporate employees from various companies and industries each participated in a survey and an interview. Overall, this research found that prioritizing well-being at work generally positively impacts those around them. However, it has a negative impact when the …

Exploring Cultural Boundary Spanning Functions That Bridge Across National And Cultural Boundaries In Mncs, Tamara Downs

Theses and Dissertations

In multinational corporations (MNCs), cross-cultural interactions and collaboration are unavoidable. Cultural boundary spanning (CBS) is a behavior that has been shown to reduce conflict and ensure project success. It is a behavior that bridges internal and external organizational boundaries. This study examined if and how CBS functions (behaviors) change across national and cultural boundaries in MNCs. These boundaries were characterized by four demographic groups of people found within MNCs: (a) parent country nationals, (b) host country nationals, (c) third country nationals, and (d) parent country national expats. The findings of this research suggest that any of these demographic groups can …

Evaluating The Prevalence And Dimensions Of Poetry Interventions To Enable Change And Transformation In Organizations, Elizabeth Kathleen Mcgraw

Theses and Dissertations

Today, organizations and their employees operate in times of increased complexity, ambiguity, and constant change. Traditional methods for enabling change and transformation are no longer sufficient to generate alignment and shared understanding to create adaptive ways of working. Organizations must identify new tools when engaged in change and transformation. Poetry, a time-honored practice, is an unconventional choice for organizational interventions. Still, it may be a solution for organizations seeking to unstick, reframe, and pivot quickly toward a new and shared reality. This study evaluated the practice and dimensions of poetry interventions used by change practitioners when enabling change and transformation …

The Intersection Of Ethnic-Racial Identities And The Development Of Leadership Identity For Asian American Women Leaders And The Impact On Their Success, Nann Chan Chan Aye

Theses and Dissertations

This study explored the intersectionality of ethnic-racial identity and leadership identity in Asian American Women Leaders (AAWLs) in the United States and its potential impact on leadership success. Findings reveal that community, inclusivity, and growth are the elements that intersect the three pillars: ethnic-racial identity, leadership identity, and organizational climate/environment for AAWLs to embrace the ownership of collective leadership identity. AAWLs strongly desire to foster positive organizational cultures that value service, collaboration, trust, autonomy, diversity, and growth. Another prominent finding is the enthusiasm of AAWLs to share and pass down learnings and experiences through open dialogues and mentorship to fellow …

Recovery At Work: Seeking Relief From Toxic Workplace Behavior Through The Adult Children Of Alcoholics And Dysfunctional Families Model, Matthew D. Devandry

Theses and Dissertations

The present study investigated whether the Adult Children of Alcoholics and Dysfunctional Families (ACA) 12-step recovery model might be relevant to reducing toxic workplace behavior. Seventeen participants in the ACA program were interviewed to answer what changes in work-life are experienced by those who have worked in the ACA program and what components of ACA do practitioners believe have been most influential in their work-life changes? Interviewees reported experiencing positive results in their work lives, categorized by internal, philosophical changes, changes in behavior regarding interpersonal issues, changes in behavior regarding issues of self, and changes in overall outcome. These findings …

Strategies To Influence Meaning Creation To Address Resistance In A Change Initiative, Rebecca L. Escobar

Theses and Dissertations

Organizational change has been a constant and essential aspect of human societies for centuries, driving innovation and adaptability. However, despite the abundance of models and content on managing change, organizations still struggle to implement and sustain effective transformations. This research aims to address this challenge by exploring strategies to create meaning and address resistance during transformational change. The research will employ a qualitative approach, conducting 15 interviews to capture participants' experiences and strategies in influencing meaning creation during change initiatives. The data collected will be transcribed, coded, categorized, and analyzed for themes, allowing for a comprehensive understanding of the strategies …

What Are The Conditions Of Diversity, Equity, And Inclusion In Organizations, Given The Recent Social Climate?, Angela Dixon Williams

Theses and Dissertations

Following George Floyd’s death in 2020, grassroots activism and protest reminiscent of the historic 1960s Civil Rights movement spread across the United States and abroad. Unlike the movement of the 1960s, the government did not respond with laws and oversight agencies to hold organizations accountable for change. Instead, corporate leaders voiced resounding commitments of financial pledges. Many organizations rapidly hired experts specializing in Diversity Equity and Inclusion (DEI) to address activist demands. Inspired by the 2020 social movement, this study aimed to explore the contemporary landscape of DEI through the lens of leaders in the field. The study applied a …

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …

Workplace Gender Gap: Generational Differences In The Narrative Of Women In The Banking Industry, Carly S. Riehle

Theses and Dissertations

This qualitative study gathered stories from four generations of women in banking to observe how the gender gap has changed over time through their personal experiences and to determine if there is a new story that can be told about the closing of the gender gap for at least one industry. The study included 36 women from 15 different banks across most regions in the United States. The 60-minute interviews covered 20 questions. Participant answers were coded and analyzed, yielding several themes. The study found that all four generations of women in banking agree there have been substantial improvements to …

A Qualitative Analysis Of Beliefs Related To Gender Equality In The Church Of Christ, Timothy J. Priestley

Theses and Dissertations

In recent years, American Christian churches, including the Church of Christ, have grappled with the role of women in their congregations. As women have gained legal rights, expanded social roles, and access to leadership, certain churches, including the Church of Christ, have lagged in adapting to these changes. This study aims to understand the organizational change process within these churches, exploring why belief systems can be slow to change and how some congregations have successfully transitioned from a complementarian to an egalitarian stance related to women's leadership roles. The research employs a contextual lens, considering how human psychology influences beliefs …

Shifting Institutional Paradigms To Ignite Organizational Equity Amongst African American Professionals, Michael Fountain

Theses and Dissertations

African Americans can become discontented with their jobs and even consider resigning due to workplace anxiety. This quantitative study among African American business professionals in the U.S. highlighted the critical factors that foster positive working environments and organizational equity for African American professionals. The researcher focused on increasing an organization's effectiveness through managing diversity, allowing employees to feel inclusivity, and being part of a team. As a result, there will be happier, satisfied, and committed workers, thereby increasing the level of knowledge in the workforce while reducing expenses. This study analyzed conflict management, cultural diversity, marginalized employee emotions, teamwork, and …

Convening The Climate Pledge: A Transorganizational Development Case Study Of Amazon's Role As Convener, Charles W. Billingsley, Iii

Theses and Dissertations

The present case study research details Amazon’s role as the convener of The Climate Pledge (TCP), a transorganizational system of over 400 signatories as of 2023 collaborating to address the climate crisis and issues surrounding the decarbonization of the global economy. The study answered one central question: How did Amazon’s role as a convener impact TCP, as experienced by stakeholders? Study participants were Amazon employees working for TCP. Data sources included interviews, TCP public announcements, and internal communications. The study determined that Amazon utilized robust action tactics from 2019-2023, indicative of a Convener. Findings indicated that Amazon’s future convening strategy …

The Effect Administrators Have On Employee Morale Within The University Of Arkansas Cooperative Extension Service, Sherry L. Beaty-Sullivan

Theses and Dissertations

The purpose of this study was to describe the relationship between Arkansas County Extension County staff morale and their perceived relationship county staff had with their County Staff Chair. The University of Arkansas Cooperative Extension Service (UAEX) can utilize the results from this research to identify individuals who have the capacity to build high-quality relationships with staff members, thereby promoting higher levels of morale within the organization. Administrators can use this study to identify current or future leaders within the organization by identifying those who can promote high-quality relationships with county-level staff. Results from this study may also be used …

The Role Of Civil Society Organizations In Youth Inclusion Reforms In Post-Uprising Tunisia, Amal Tobich

Theses and Dissertations

Tunisia has a large youth population; more than half of the population are youth aged between 15-30 years in 2011. Tunisia has long faced challenges adopting serious reforms for youth inclusion and participation. Young people, especially since the Arab Spring, are driving social and economic innovation, challenging policies, and representing governments. More connected than ever, young people exert a greater influence on their fellow citizens and their country and youth inclusion is a central aspect of the post-2015 global development agenda. This study seeks to determine the role of Civil society Organizations in youth inclusion by drawing on extensive literature …

High Potential Programs In Professional Service Firms, Charlene Robison

Theses and Dissertations

This study examined whether a mixed-cohort of billable and non-billable (e.g., marketing, human resources, accounting, technology) participants in a high-potential development program is beneficial to the organizations that utilize this development approach and to the participants in such programs. This research focused on professional service firms with time-defined and structured high-potential programs. This study utilized a mixed-method design and gathered data in two phases: a survey and a focus group. These methods were used to obtain participant sentiments of participating in their respective high-potential programs. Twenty-five high-potential professionals completed the survey and six participated in the focus group. The study …

The Identity Experiences Of Maya Q'Anjob'al American Youth And Mayan Language Loss: A Post-Colonial Perspective On Language, Culture And Identity, Juanatano Cano

Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore the experiences of Maya American youth of the Q’anjob’al ethnic group in the United States. It examined whether American-born Maya children affirmed their indigenous Maya Q’anjob’al background and if they performed better in school and had a better adjustment to life if they had a secure sense of identity. The study includes a discussion of major findings related to the literature on the Post-colonial theory and the theoretical approach of William G. Demmert’s Culturally Based Education (CBE) practices, which refers to education that recognizes the importance of indigenous languages, culture, …

An Examination Of The Relationships Between Integrated Leadership, Organizational Structure And Public Sector Performance In Egypt, Abdelrahman Hassanein

Theses and Dissertations

This thesis investigates how integrated leadership mediated by organizational structure, affects organizational performance in three Egyptian public sector institutions. The aim of this research is to identify the key challenges in these three areas (leadership, organizational structure and performance) and provide recommendations for improvement. The study adopts a mixed method approach, including both quantitative and qualitative analysis. The qualitative element consisted of in-depth interviews of organizational leaders and participant observation. Employee surveys and interviews with leaders were conducted in three public organizations located in Greater Cairo. Two of these organizations are project implementations units (PIUs), whilst one is a traditional …

The Influence Of Participative Leadership On Employee Performance: A Case Of The Public Sector In Saudi Arabia, Thamer Alsubaie

Theses and Dissertations

Most public organizations in Saudi Arabia currently face leadership problems such as the inability to meet organizational performance targets, low productivity, and poor motivation. This study presents a critical analysis of the extent to which a participative leadership style could help improve these leadership challenges in the Saudi Arabia public sector organizations. Its main objective was to determine the impact participative leadership has on employee performance in the Saudi Arabia public sector. It focused on analyzing the positive impact the participative leadership approach has on employee performance that contributes to enhanced employee performance and organizational performance. However, the participative leadership …

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …

Improving Student Attitudes Towards Stem Education By Building Self-Efficacy Through Robotics Education, Kevin Obillo

Theses and Dissertations

The United States must grow its science, technology, engineering, and mathematics (STEM) trained workforce in order to fill the jobs projected to be in demand. One of the ways in which this can be done is to tap into the vast population of minorities and women who are underrepresented in the STEM fields. The United States has been looking for ways to improve STEM participation in these groups for many years now, through outreach, legislation and innovative academic programs. The purpose of this research was to examine the impact that a robotics education enrichment program had on elementary, predominantly Latinx …

Emergence Of The Connectivist Leadership Paradigm: A Grounded Theory Study In The Asia Region, Frederique Covington Corbett

Theses and Dissertations

This qualitative, grounded theory study focused on the exploration of leadership arising within the Asia region. While enduring leadership qualities like strength, humility, resolve, and trust have been foundational in leadership practice globally, scholars have demonstrated that leadership does not exist in absolute terms; it is shaped by the values of local culture, which set expectations for leadership behaviors. This study explored the conceptualization of a more collective and connected form of leadership in the context of a region leading the world with highly networked digital social practices. The question the study explored was, if, and to what extent, leaders …