Organization Development Commons^™

South Africa: Building For The Future, Singapore Management University

Perspectives@SMU

Africa’s second-largest economy seeks to get back on the road to growth

Is The Ability To Speak Multiple Languages Always A Good Thing?, Singapore Management University

Perspectives@SMU

People who speak more than one language are more likely to be smarter, but they might have a smaller vocabulary

Asia In 2015: A Lookahead, Singapore Management University

Perspectives@SMU

Inequality, productivity, and good governance are the keywords for 2015

Crisis Communication In The Age Of Social Media, Singapore Management University

Perspectives@SMU

Organisations must include the communications department as part of the strategic response to a crisis, and the CEO must display leadership

Effect Of Employee’S Life Events On Organizational Withdrawal Behaviors, Anthony H. Brown

2010-2016 Archived Posters

Research on the impact of employees’ life events as possible effects on organizational withdrawal behaviors (OWBs) unveiled that employees’ personal distractions ultimately could lead them to voluntary or involuntary turnover. Employees’ better health and economic status were factors that impacted employees' currently working.

Assessing Organizational Data Culture To Create An Ideal Data Ecosystem, Lauren M. Leary

Capstone Collection

The year 2015 marks a critical turning point in the global development arena. The Millennium Development Goals galvanized support and collaboration across sectors and now the world is recalibrating focus to prepare for the final push with the forthcoming Sustainable Development Goal Framework. We are also in the midst of a data revolution that aims to hold governments and organizations accountable to these goals and to ultimately create synergy between systems and processes in an ever-globalizing world. This paper intends to prompt discussion and learning around organizational readiness and preparedness for these imminent changes. Drawing from best practices within the …

Individual Strength-Based Assessment For Adult Empowerment Ngos, Ashley T. Turner

MA IDS Thesis Projects

The purpose of this culminating comprehensive project is to advise adult empowerment focused NGOs on the importance of identifying and leveraging the strengths of the individuals they serve. Given the evidence that all individuals innately have strengths, it is important to be aware of them in order to properly engage such assets. Character strengths are studied in this paper as one of the main pillars in the field of positive psychology. This culminating comprehensive project reviews the literature on positive psychology to best understand how empowerment can be achieved. Accompanying this research is a sample resource guide that was designed …

Intentional Synergy: The New Librarian As Co-Learner, Christopher Lawton

Libraries Faculty & Staff Publications

Questions abound regarding the changing fate of libraries, and librarians, too, must reconsider their role. New Librarians increasingly find themselves serving not just as human information retrieval systems, but as “safari guides,” leading the curious through an information ecosystem growing explosively. Gone are the days of inscrutable librarians definitively announcing that they had provided all available information on a topic. Today, New Librarians need to cultivate a toolkit of skills and roles surrounding learning and inquiry, parsing new ideas quickly, challenging assumptions, and guiding their communities through the information ecosystem. As a partner, not a service provider, New Librarians shine.

State Agency Promising Practices: New Hampshire’S Employment Data Collection - The Power To Transform Communication, Partnership, And Service Delivery, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In 2010, when the New Hampshire Bureau of Developmental Services (BDS) received grant funds to strengthen multisystem service delivery, its administrators partnered with area agencies; community rehabilitation providers, or CRPs (employment providers); and other stakeholders to improve and streamline the process of collecting employment data. Originally a multi-system process, BDS continued the data-collection effort when other systems withdrew. BDS’s new data-collection system allows unprecedented access to clear data displays, as well as the ability to run a variety of detailed reports to guide the statewide promotion of integrated employment.

State Agency Promising Practice: Washington’S Investment In Robust Training And Technical Assistance, Jennifer Bose, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

In the mid-1980s, the state of Washington was awarded a five-year federal systems change grant to kick-start their supported employment efforts via the Washington State Employment Initiative. Funding from this grant was used to develop training on best practices and to generate high-quality integrated employment supports among agencies. At the end of this five-year period, with state funding and support from state leadership, the Washington State Employment Initiative re-formed as WISE, an independent training and technical assistance (TA) organization. WISE now contracts with the Washington Developmental Disabilities Administration to provide ongoing, high-quality training and TA across the state and to …

Architechture: Rebuilding The Traditional University For The 21st Century, Sarah E. Shearer

CMC Senior Theses

This senior thesis is an examination of the major complexities and considerations encountered in developing an e-learning program. In light of the changing landscape of higher education resulting from technological advancement, combined with changing pedagogies and financial pressures, traditional institutions are under heightened scrutiny and most in need of innovation. Online learning as been proposed as a solution to many of these issues, but creating a successful program is no small feat. Furthermore, experimental research on specific course designs and delivery often fails upon real-world implementation. Looking through the lens of Design-Base-Implementation Research (DBIR), an emerging research model that seeks …

A Comparative Study Of Perceived Work Stress Among Police Officers Of Color And White Officers And Its Implications For Management., Booker T. Hodges Iv

School of Business Student Theses and Dissertations

This study examined the perceived work stress levels among police officers of color and white officers from three Midwestern law enforcement agencies. A perceived police job stress survey that consisted of five categories (police job stress, felt stress, coping strategies, adverse outcomes, and workplace participation) was sent out via Survey Monkey through participating agency email systems. The survey was emailed to 532 licensed police officers and correctional officers, the response rate was 57.7% (n=304). The results of the survey found that the racial composition of the command staff of a law enforcement organization influences the police organizational stress levels of …

Need And Cost Assessment: Transplant House Of Lexington, David Freeman

MPA/MPP/MPFM Capstone Projects

Introduction

The University of Kentucky Healthcare administration is currently considering the creation and organizational structure of a transplant house. A transplant house would operate in a manner similar to the Ronald McDonald House, meaning that it would house caregivers and patients who have been accepted into the UK transplant program. The questions that this paper sought to answer were whether a transplant focused hospitality house would be cost effective and whether there is sufficient demand to justify offering the service.

Hospitality House Organizational Structure

Two academic studies discussing the impact and setup of a hospitality house are discussed, as well …

Understanding The Impact Of Leadership And Organizational Culture On Nonprofit Employees’ Commitment And Turnover Intention, Nancy A. Toscano

Theses and Dissertations

Child and family nonprofit organizations are essential for the implementation of United States public policy in their role as service providers. Human service nonprofit organizations held approximately 20,000 government contracts, totaling more than $100 billion in 2009 (Boris, deLeon, Roeger, & Nikolva, 2010). Almost 33,000 human service nonprofit organizations contract with the government to deliver services (Boris, et al., 2010). The services provided by these organizations are critical to the lives of vulnerable American citizens. These organizations depend on committed employees to serve this group, carry out the mission, and reach organizational goals. Employees are nonprofit organizations’ greatest resource, investment, …

Profiling Organizational Culture Of Different Sectors In Pakistan, Zaki Rashidi, Nadeem A. Syed, Sajida Zaki

Business Review

Organizational Culture is gaining importance in the modern organization theory and research. Mangers are more emphasizing to understand the culture and climate of their organization to enhance the effectiveness and productivity of the organization. Organizational development practitioners and change management flag bearers harmoniously favoring to comprehend the culture of any organization for any kind of change or transformation. Organizational Culture Profile (OCP) provides the basic tool to analyze and figure out the type and nature of cultural stream of any organization. The OCP helps to create the cultural-profile of the organization through a survey of the employees. This study encompasses …

Evaluation Method, Task Outcomes And Group Structure As Counteracting Strategies Of Social Loafing In Manufacturing Industries Of Pakistan, Khurshid Alam, Arshad Ali, Fazli Subhan

Business Review

The study examines task evaluation techniques; task outcomes and group structure composition in counteracting social loafing. The approach espoused in this paper is to assess the conventional literature that provides strong support for existence of social loafing phenomenon in groups and to predict counteracting from aforementioned variables.Based on latest literature innovative ways for combating social loafing are discussed. Results provide conclusive support that enhancing evaluation method, task outcomes and group structure were associated with reduced occurrence of social loafing. At group level increased conjunctive task and reward interdependence, heterogeneity and peer evaluation increase social loafing while increase in task meaningfulness, …

Semantic Shift To Pragmatic Meaning In Shared Decision Making: Situation Theory Perspective, M. Canan, A. Sousa-Poza, S. F. Kovacic

Engineering Management & Systems Engineering Faculty Publications

The way humans establish communication depends on the generation and conveyance of meaning. Linguistically, meaning in information is dependent on the meaning that is ascribed to signifiers in the context of the communication. These signifiers can include items such as words, phrases, signs, and symbols. Conveyance of meaning may, however, imprecise and prone to error. The meaning of information in communication may arise from a change in the context in which a signifier is placed (intrinsic), or a change in the paradigm with which the signifier and context are perceived (extrinsic). In simple situations, where paradigms are reconcilable, semantic shift …

Cracking The Code Of Process Safety Culture With Organizational Network Analysis, Keith O. Hunter, Elliot M. Wolf

Organization, Leadership, and Communication

Organizations in the chemical process industry invest considerable amounts of time and resources managing change and implementing best practices to maintain safe operations and achieve operational objectives. Consequently, most executives and senior managers responsible for performance rely on formal organizational structure to achieve these objectives. However, front line employees responsible for ensuring safe operation of hazardous chemical processes are often influenced more by the informal than the formal organization in their daily activities. The dynamics of informal networks among workers are critical determinants of strong operational discipline (OD), process safety culture, and business performance. Yet, organizational social networks are often …

Racism Vs. Social Capital: A Case Study Of Two Majority Black Communities, Bruce W. Strouble

Walden Dissertations and Doctoral Studies

Several researchers have identified social capital as a means to improve the social sustainability of communities. While there have been many studies investigating the benefits of social capital in homogeneous White communities, few have examined it in Black homogeneous communities. Also, there has been limited research on the influence of racism on social capital in African American communities. In this dissertation a comparative case study was used within a critical race theory framework. The purpose was to explore the role of racial oppression in shaping social capital in majority African American communities. Data were collected from 2 majority Black communities …

Site Visitation: School Leaders' Perceptions Of A Diagnostic Tool For School Improvement, Mary Shannon C. Chiasson

LSU New Orleans Theses and Dissertations

This case study explored the use of site-visitation as a diagnostic tool for school improvement. Nine charter schools in New Orleans were selected for the study. Based on qualitative research and systems theory, a within- and cross-case analysis of nine semi-structured interviews with school leaders were conducted. The school leaders’ experiences with the state-run site-visitation model and their use of the findings for school improvement was explored. The findings led to the development of a hybrid accountability model that encompasses the components school leaders believe will lead to school improvement. This study aims to assist educators, policy makers, and researchers …

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

Community Scholars Program - Administrative Papers (Fa 742), Manuscripts & Folklife Archives

Folklife Archives Finding Aids

Finding aid only for Folklife Archives Project 742. This collection contains the Kentucky Community Scholar Program’s administrative papers. The documents include such information as schedules, budgets, grant applications, and other material related to hosting the program.

Understanding And Applying Design Thinking, Courtney Zwart

Creativity and Change Leadership Graduate Student Master's Projects

The intent of this project was to gain an in-depth understanding of design thinking, both by internalizing its principles and fundamentals and applying them to an actual design challenge. I began with an extensive review of the literature and also interviewed an experienced design thinking practitioner. I then completed an 8-week online course in design thinking offered by the University of Virginia, which provided instruction in a 15-step approach to design thinking as well as key tools to use in the approach. Finally, I applied this approach to a design challenge owned by a leading consultancy in New York City. …

Cross Cultural Analysis For Training And Facilitating Latin-American Audiences, Jose P. Alcazar

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of this project is to help Creative Problem Solving (CPS) trainers and facilitators to improve the efficacy when working with Hispanic groups and individuals, either in a personal or in organizational environments. This project will guide the facilitators to use a more appropriate tools that will allow the resource group to feel more comfortable during the idea generation, creating an environment more according to the believes and behavioral habits; and the client to feel more confident to converge and make decisions accordingly to the initial goals. When training people in CPS, the project will align the methodology and …

El Modelo Médico, El Capitalismo Y La Acción Pública: Un Estudio Sobre Discapacidad Y Empleo En La Argentina / The Medical Model, Capitalism And Public Action:A Study Of Disability And Employment In Argentina, Zoe Zakin

Independent Study Project (ISP) Collection

People with disabilities are one of the largest “minority” groups in the world, accounting for approximately 15% of the global population. They are still, however, denied most of their basic rights in countries around the world. While movements have been made around access to education, transportation, and health systems, people with disabilities are still culturally thought of as incapable of being able to work. By being characterized this way, people with disabilities are denied a most basic human right. In Argentina, there has been greater effort in recent years to provide services for people with disabilities, which are a growing …

Evaluating Current Management Of Drug-Resistanttuberculosis In Mumbai, India, Meryl Kus

Independent Study Project (ISP) Collection

This research was aimed at analyzing the current state of drug resistant tuberculosis in Mumbai and how effectively different actors in the realm of public health are managing DR-TB. The methods for this project involved a variety of semi-structured interviews as well as field observation. Key findings show a very present and largely negative private sector influence, effective NGO models for disease control, a burden of DR-TB/HIV comorbidity, and a rapid increase to transmission-based spread of DR-TB. Key implications of conclusions include the necessity of increasing the private sector’s compliance with WHO standards, adaptation of community and education based NGO …

An Examination Of Governmental And Nongovernmental Organizations In Nepal: A Partnership In Managing And Eliminating Waste In The Solukhumbu, Kristen Kelliher

Independent Study Project (ISP) Collection

This study, examined whether governmental organizations and nongovernmental organizations in Nepal can effectively work together on eliminating trash and establishing waste management systems in the Solukhumbu region. Historically, the overwhelming presence of discarded items has detracted from tourists’ enjoyment of the Himalayas as well as caused severe environmental ramifications. In the last twenty years however, NGOs and GOs have begun to work together to address these issues and this project looks at whether their working relationship is effective as they often have different objectives and methodology for reaching those goals. Conducting ten personal interviews, visiting GOs and NGOs in Sagarmatha …

Nunca Se Olvide Del Frío Del Mármol De Las Escaleras: Una Mirada A La Recuperación Del Ex Centro Clandestino De Detención Y Tortura De Virrey Cevallos / One Never Forgets The Cold Of The Marble Stairs: A Look At The Recuperation Of Ex Clandestine Center For Detention And Torture Of Virrey Cevallos, Jamie Gagliano

Independent Study Project (ISP) Collection

After the fall of a repressive government, there is often a discussion or an attempt to repair the damage done to society by the repressive regime. Argentina for the last thirty years has been facing this discussion. The last dictatorship, a totalitarian military dictatorship, in Argentina took place between 1976 and 1983. With the return of democracy at the end of 1983, the process of healing society began, albeit in a rather limited form due to fear of sparking the military into revolt once again. In the 1990s, the discussion was almost entirely swept under the rug by the Menem …

Misalignments: Challenges In Cultivating Science Faculty With Education Specialties In Your Department, Seth D. Bush, Nancy Pelaez, James A. Rudd Ii, Michael T. Stevens, Kimberly D. Tanner, Kathy S. Williams

PIBERG Publications

Science Faculty with Education Specialties (SFES) are increasingly being hired across the United States. However, little is known about the motivations for SFES hiring or the potential or actual impact of SFES. In the context of a recent national survey of US SFES, we investigated SFES perceptions about these issues. Strikingly, perceptions about reasons for hiring SFES were poorly aligned with perceptions about potential and actual contributions reported by SFES themselves, and the advice they extended to beginning SFES was varied. While preparation of future teachers and departmental teaching needs were common reasons offered for SFES hiring, the potential and …

The Role Of Leadership In Creating A Strategic Climate For Evidence-Based Practice Implementation And Sustainment In Systems And Organizations, Gregory A. Aarons, Mark G. Ehrhart, Lauren R. Farahnak, Marisa Sklar

Frontiers in Public Health Services and Systems Research

There is a growing impetus to effectively implement evidence-based practices (EBPs) in health and allied health settings in order to improve the public health impact of such practices. To support implementation and sustainment of EBPs, it is important to consider that health care is delivered within the outer context of public health systems and the inner context of health care organizations and work groups (3). This article identifies two relevant types of leadership for implementation and recommends steps that leaders can take in developing a strategic climate for EBP implementation and sustainment within the outer and inner contexts of health …