Organization Development Commons^™

Understanding The Persistence And Retention Factors Among First-Generation Online College Students: A Comprehensive Study, Lakeeta Q. Prunty, Tana Palafox

Tapestry: Journal of Research in Education

This qualitative descriptive study examined the impact of internal institutional support on retention, as perceived by first-generation Black, Indigenous, and People of Color (BIPOC) online undergraduate students at a private Christian university. Institutional support encompasses academic advising, tutoring services, mental health counseling, career guidance, financial aid, diversity and inclusion programs, faculty support, and technological resources for online learning. The virtual learning environment presented unique challenges, particularly for first-generation BIPOC students, who navigate multiple layers of identity requiring specialized institutional support. Factors influencing online student attrition, including school policies, instructional methods, and personal circumstances, warrant collaboration among administrators, advisors, and faculty …

When Purpose Isn’T Enough: Adapting For-Profit Retention Practices To Support Early-Career Professionals In Youth- Serving Nonprofits, Brittany Erway Soto

Theses and Dissertations

This comparative qualitative study explored how nonprofit and for-profit organizations approach the retention and development of early-career professionals aged 18 to 25. Drawing on Jay Galbraith’s (1995) STAR model of organizational design—encompassing strategy, structure, process, people, and rewards—the study investigated what practices are currently in place and which strategies nonprofits might adopt from for-profit organizations to improve employee engagement and retention. Data were collected through 10 semi-structured interviews with senior leaders from five large, youth-serving nonprofit organizations and five for-profit companies with strong employee retention reputations. The findings revealed six core differences between sectors, with for-profit organizations demonstrating more consistent …

Onboarding To Retention: First Year Experiences Of Faculty And Staff Of Color At A Predominantly White Institution, Paige Jones

Dissertations

Proactive onboarding is essential to a long-term retention strategy. Past research has highlighted the challenge of retaining diverse faculty and staff and how an unwelcoming climate affects the decisions of leaving or staying for faculty and staff of color differently than their White coworkers. Using Bauer’s Four Cs framework, this study explores the role of first-year onboarding experiences in the retention of faculty and staff of color at predominantly white institutions (PWIs) in higher education. Purposive sampling was used to select participants, and semi-structured one-on-one interviews were conducted with nine faculty and staff of color at a PWI in Southern …

The Need For Volunteer Engagement, Brittney Portillo

Capstone Projects and Master's Theses

Although there are a large number of non-profit organizations and volunteer opportunities available, there is a lack of volunteer engagement within organizations making it difficult to complete mission goals. This project was implemented and completed by Community Builders for Monterey County executive director and intern. Community Builders for Monterey County is a 501c(3) non-profit organization that was created to connect volunteers to different non-profit organizations around Monterey County. This project was created with the purpose of assessing potential volunteer needs in a survey style form in order to better understand how to get volunteers more engaged. The project resulted in …

Voluntary Employee Turnover And The Engagement Perception Of Responsibility, Troy Duerr

Theses and Dissertations

This research project investigates voluntary employee turnover and perceptions of engagement responsibility within organizations. In the aftermath of the COVID-19 pandemic, the US workforce experienced significant pressures. Through qualitative research with semi-structured interviews of 15 professionals, key themes influencing engagement and disengagement were identified. These themes include leadership, recognition, role autonomy, team collaboration, unmet career promises, and poor communication. Participants represented various industries, from Fortune 10 companies to family-owned businesses, and held roles from individual contributors to divisional leaders. This research offers both theoretical advancements and practical solutions, emphasizing the necessity of shared responsibility between employees and organizations in managing …

Vamc Supervisors’ Perceptions Of Servant Leadership’S Role In Retention, Laticia Swartout

Theses and Dissertations

Servant Leadership is a phenomenon that has existed for centuries and continues to make waves today. While entities using this leadership style are generally non-profits, the United States government has chosen to use it in some of its federal agencies. More specifically, the U.S. Department of Veterans Affairs enlists Servant Leadership to achieve its organizational goals, like retaining employees. The purpose of this study was to understand the perceptions of the role Servant Leadership plays in assisting supervisors in retaining employees. The research question was: How do supervisors perceive Servant Leadership’s role in retention at the Greater Los Angeles Veterans …

Affective Commitment, Mentoring, And Anticipated Turnover Among Millennials, Keiasha Hypolite

Dissertations

ABSTRACT

Millennials comprise the largest group of individuals in the workforce, yet organizations struggle to keep millennials engaged in the workplace. Millennials move from job to job, with an average stay at one employer between 12 and 18 months (Hechl, 2017). Researchers have reported that millennials cause the majority of turnover in the workplace. Globally, human resources practitioners experience difficulties retaining millennials (Sahraee et al., 2021). Previous studies have researched millennials, affective commitment, mentoring, and turnover. However, no known research has used all four factors to solve a global problem. In their discussion of the highly competitive labor market, Ramírez …

Special Education Teacher Attrition: K-12 Administrator Perspectives, Tia Alove Stevens-Hicks

Electronic Theses and Dissertations

Abstract

Teacher attrition is a significant contributor to the teacher shortages, with preretirement attrition accounting for two thirds of all attrition. Special education teachers leave teaching at significantly higher rates than their general education peers. In addition, there is a greater demand for special education teachers due to the increase in public school students requiring special education services. As a result, many K–12 administrators and other educational leaders often fill vacant positions with unqualified or new teachers with less experience than their predecessors. Special education teachers have reported that teachers who remained in their positions reported high levels of administrative …

Lived Experiences Of Latino(A) College Students Enrolled In A Historically Black College & University (Hbcu), Gabriel Crosby

Electronic Theses and Dissertations

For many first-generation Latino(a) college students, the college-setting is a new and scary place. Without the support of family and friends, the chances for them dropping out or not finishing their college education grow. Recognizing that Latinos(as) make up a growing segment of the college-going population, higher education institutions and their leaders must not only recruit individuals from this demographic population, but must also work to help these students remain enrolled and guide them to graduation. Institutions must be able to provide a welcoming campus culture and environment as a means of fostering student success. Historically Black College and Universities …

Program, Policy, And Culture Factors Minority Millennials Perceive As Important Within Their Workplace For Retention, Tanesha C. Watts

Graduate Theses and Dissertations

Millennials make up the largest segment of the current workforce. However, research about minority Millennials and their needs are relatively unknown. The purpose of this study was to find out what minority Millennials deemed important within an organization’s culture and the policies and programs that would persuade them to remain with the company. Purposeful sampling was used to identify participants for this study. Participants met the criterion of a Millennial by age, identified as a minority, currently worked at an organization with 50 or more employees in an office location and had worked for their current employer for one year …

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

Effect Of Undergraduate Research Programs On Retention Of Hispanic Students, Kiyoko N. Simmons

Organization, Information and Learning Sciences ETDs

The Hispanic population in the United States has been increasing, which is affecting the number of Hispanic student population in the higher education. In spite of the rapid increase of Hispanic student population, little empirical research has been conducted on the Hispanic student’s college success. This study investigated the effect of participating in holistic undergraduate research programs on retention outcome of Hispanic students at The University of New Mexico. UNM is a public Hispanic-Serving Institution where 47.3 percent of undergraduate students are Hispanic in 2016.

The Vincent Tinto’s theory of student departure and the five critical factors of retention developed …

The Impact Of Low Retention Of Nonprofit Organizations, Yolanda Phillips, Jessica M. Hernandez

Electronic Theses, Projects, and Dissertations

This study explored the impact of low retention rates in nonprofit organizations and review factors that are associated with this low rate. Nonprofit organizations are a crucial and integral part of our community, there are many factors that are influential in the retention of employees which impact the service that is available to those in need. The need for this study emerged from the researcher’s desire to raise awareness of the factors that lead to low retention rates in social service non-profit organizations and its effects on service provision This study allowed for administration to implement strategies that address the …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

Residential Summer Camp Counselor Retention Rates Implications And Recommendations For Boys & Girls Clubs Of Metro-Denver’S Gates Camp, Molly J. Mcphee

Sustainability and Social Justice

Boys & Girls Clubs of Metro Denver’s Gates Camp is a residential summer camp in Ward, Colorado. There has been an observed and verified trend of a lack of returning staff, despite staff members’ expressed positive experiences as a camp counselor. Returning staff improve the quality of programming for youth, by building upon their skills gained the previous summer and sharing their knowledge of the camp environment, culture and traditions with new staff. Through the use of a survey, completed by counselors who worked at Gates Camp between the summers of 2011 and 2016, trends as to why individuals choose …