Organization Development Commons^™

Reflections In Practice, Joshua William Erickson

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This portfolio narrative documents my professional development through the Master of Social Work program at the University of Montana. It discusses how I've developed my skills through practicum sites at Youth Villages and the Program of All-Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA) as well as coursework spanning from clinical practice, policy analysis, program evaluation, and community organizing. Using the Five Elements of Advanced Integrated Practice and all ten CSWE competencies as an organizing structure, clinical skills with adolescents, families, and older adults are reflected on. Growth in macro-level practice, program evaluation, and interdisciplinary leadership is …

A Poetic Call For And A Reflection And Commentary On Clarity, Understanding, Hope, Courage, And Compassion, Carroy U. Ferguson

Psychology Faculty Publication Series

Finding a published poem I had written as a teenager, titled “The Heavens Weep.” this article uses that poem as the basis for a commentary that reflects on the state of the world today (2026),  As a commentary, the article uses the poetic and metaphoric words in the poem as a relevant "reality check" for what is still going on today.  In essence, the commentary is about a call for Clarity, Understanding, Hope, Courage, and Compassion, or what I call Archetypal Energies, Higher Vibrational Energies that operate deep within our individual and collective psyches to creatively urge us to "see" …

The Effects Of Functional Coaching On Increasing Functional Play Behaviors In Adults, Abby L. Pattengale

Theses and Dissertations

Play is a critical developmental context for children with autism spectrum disorder (ASD), supporting cognitive, social, communication, and adaptive skill development. However, many adults, specifically registered behavior technicians (RBTs), demonstrate limited engagement in developmentally appropriate play behaviors, which can restrict the quality of play-based interventions, which are essential for effective treatment. However, little research has examined interventions designed to improve adult play behaviors. The purpose of this study was to evaluate the effects of functional coaching on increasing adult functional play behaviors during therapy sessions with children diagnosed with ASD. Two RBTs participated in the study, and two children receiving …

Evaluating Team Formation Strategies With Algorithms, Ethan E. Lopez, Andy Vo

Student Scholar Symposium Abstracts and Posters

Effective teamwork is essential for collaborative learning, yet forming compatible student groups remains a persistent challenge. This study explores how algorithmic team-building methods influence students’ social and academic compatibility overtime. To support this investigation, we designed a visual survey system called “The Disco Ball." Evaluating work ethics, lifestyles, behaviors, and communication styles, students were initially assigned to project teams using one of three conditions: (1) random assignment (control), (2) a “most matches” condition maximizing similarity between students, and (3) a “diverse communication styles” condition designed to balance differing interaction preferences. After an initial collaboration period, students were given the opportunity …

Neurodiversity In The Workplace: Organizational Approaches To Supporting Neurodiverse Employees, Madison Vasquez

M.S. in Leadership

Despite growing conversation around neurodiversity in the workplace, many organizations lack clear understanding and structured strategies to support neurodivergent employees. This study examines existing research on how organizations can more effectively support neurodiverse employees across the employee lifecycle. Using a qualitative literature review, this study addresses the research question by examining literature on neurodiversity within workplace contexts. This includes investigating common representations of neurodiversity and reviewing the strengths and challenges of neurodiverse individuals, including those who have autism, ADHD, and other forms of neurodivergence. The study also reviews workplace barriers, support strategies, and organizational outcomes identified across the literature. Key …

Beyond Challenging Up: How Organizational Climate Shapes Externally-Oriented Courage In The Workplace, Morgan Chandler

All Dissertations

Employees often face situations that confront them with the decision to do the right thing at work despite risk, which requires courage. This dissertation introduces a new form of workplace courage: challenging-around, which, in the context of the present study, involves pushing back against external stakeholders to uphold issues like ethical standards, organizational integrity, or professional judgement. Guided by Worthwhile Risk Theory, the study examined how organizational climate and moral courage influence this behavior. Results show that supportive, goal-promoting climates increase challenging-around, while moral courage independently predicts challenging-around. Additionally, the study validates a researcher-developed measure of challenging-around. Overall, findings suggest …

Leading The Choreography: Preserving Creative Agency In Ai-Supported Problem-Solving, Mikhaila Ackerbauer

Creativity and Change Leadership Graduate Student Master's Projects

As artificial intelligence tools become increasingly present in creative and problem-solving contexts, a critical question emerges: how can users engage with AI in ways that preserve rather than erode their own creative capacity? This project explores that question through research synthesis, practitioner conversations, coursework, international conference presentations, and the development of custom AI chatbots trained in the Creative Problem-Solving process. The central finding is a theoretical triangle comprising three interdependent capacities: autonomy, creative self-efficacy, and critical thinking. Grounded in Rhodes' (1961) Four P's framework, the triangle sits within the Person dimension. Convergent themes across the literature, practitioner conversations, and direct …

Attitudes, Behaviors, And Co-Workers Influence Of Those Who Provide Mental Health Support Services To Refugees And Immigrants., Irene Boamah

Doctor of Social Work Capstone Projects

ABSTRACT

ATTITUDES, BEHAVIORS, AND CO-WORKERS INFLUENCE OF THOSE WHO PROVIDE MENTAL HEALTH SUPPORT SERVICES TO REFUGEES AND IMMIGRANTS

Irene A. Boamah

April 3, 2026

Refugees and immigrants face a variety of mental health issues, including post-traumatic stress disorder (PTSD), depression, and anxiety. Despite these mental health issues, there is limited research examining the attitudes, behaviors and coworkers’ influence on those who provide mental health support services to this population. This study examines the relationships between the demographic and professional characteristics of mental health support service providers in Kentucky and the stigmas they may have toward refugees and immigrants.

A cross-sectional …

What Makes Leaders In Human Services Effective? A Pilot Study Linking Systems Thinking, Perspective-Taking, And Leadership Success, Ryan Witterschein

Journal of Nonprofit Innovation

Leadership effectiveness is a persistent challenge in human services nonprofits, where organizations serving individuals with disabilities and complex needs have grown dramatically but lack validated tools for assessing the cognitive competencies that distinguish effective leaders. This quantitative pilot study introduces the ABA Leadership Assessment Tool version 2.0 (ABLA 2.0), a 48-item instrument integrating transformational and transactional leadership frameworks with three constructs from Relational Frame Theory—perspective-taking, temporal reasoning, and systems thinking. Eight Board Certified Behavior Analysts in organizational leadership roles completed the assessment, yielding 100% completion and strong preliminary reliability across all subscales (α = .71–.94). Leaders who demonstrated stronger cognitive …

Defining The Meta-Story Of Heroism Science: Initiation, Formation, And Governance In An Emerging Discipline, Peter Bray

Heroism Science

This article traces the meta-story of the journal Heroism Science across Volumes 1–10 by treating the publication record as a living narrative of field formation. Using an eight-dimension decoding framework (D1–D8), it argues that the journal’s development is best understood as a braided trajectory in which methodological maturation and theoretical maturation co-evolve. Special issues function as turning points: downside dynamics, whistleblowing, and heroic screens formalize consequence sensitivity and contestation, while later conference and legacy issues consolidate pluralism and reflexive ethics. The article contributes (a) an explicit coding and audit method for reading a journal as a field-forming narrative and (b) …

Transformational Leadership In Higher Education, Dr. Jewel Hale, Jr., Kristi Apostel

Tapestry: Journal of Research in Education

A crisis can highlight the critical need for resilient leadership within higher educational settings. Educational leaders encounter extraordinary difficulties, ranging from different learning options to prioritizing the well-being of both staff and students, necessitating flexible and innovative methods. By exploring how school leaders apply transformational techniques in actual educational environments, this article addresses the impact of the four I’s of transformational leadership, idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration, on building educator resiliency, sustaining school effectiveness, and promoting student achievement in higher education.

Silent Detonations: Redirecting Focus, Preserving Identity, And Leading Under The Weight Of Microaggressions, Ray Lavan

Tapestry: Journal of Research in Education

African American educational leaders consistently navigate racial microaggressions that challenge their focus, identity, and well-being. This study explores how these leaders deploy attention to manage the emotional weight of microaggressions in K-12 public school settings. Using Gross’s emotion regulation theory and Sue’s taxonomy of racial microaggressions, this qualitative phenomenological study examines how attentional deployment serves as both a shield and constraint. Data from the African American leaders reveal that silence, background processing, selective focus, and redirection to professional goals are common strategies to sustain composure. These strategies protect leaders in the moment but create emotional strain, identity conflict, and cumulative …

Fierce Leadership-Perspectives Of Black Women Educational Leaders: A Transcendental Phenomenological Study, Janice Taylor, Dianne Reed

Tapestry: Journal of Research in Education

The authors of this transcendental phenomenological study aimed to describe the lived experiences of Black women based on their perceptions, values, and beliefs about the complexities of leadership and the kind of leadership required to succeed in their respective roles, as educational leaders. This study was framed by the adaptive leadership theory. Adaptive leadership recognizes the need for leaders to stay flexible and resilient in fast-paced environments (Nelson & Squires, 2017). The three Black women leaders in this study were fierce adaptive leaders. The information acquired from this study is significant and highlights how Black women educational leaders developed the …

Being-Their-Ship: A Presence-Based Model Of Human-Centered Leadership, Ricky J. Martinez

Tapestry: Journal of Research in Education

Being-Their-Ship describes a presence-based approach to leadership grounded in lived experience rather than positional status. Developed over years of service in rural education, the framework highlights leadership as a relational practice grounded in steadiness, quiet support, and a willingness to take responsibility for others. Drawing from autoethnography and narrative inquiry, the framework articulates four interconnected dimensions: Caring-Ship, Loving-Ship, Load-Ship, and Being-There-Ship, that define leadership not through authority but through consistent action and cultural trust. Each dimension reflects how leadership emerges when individuals become a stabilizing presence, absorb burdens that others would otherwise carry, and remain committed to a community through …

Research Literacy And Research Production Skills As Core Competencies In Leaders, Kk O'Byrne

Tapestry: Journal of Research in Education

No abstract provided.

The Buffering Effect Of Psychological Capital On Technology Anxiety And Adoption: An Examination Through The Lens Of Artificial Intelligence, Hannah Wagner

Industrial-Organizational Psychology Dissertations

This study examines how psychological resources moderate the relationship between technology anxiety and technology adoption, using artificial intelligence (AI) as a contemporary exemplar of emerging workplace technologies. Despite significant investments in technological infrastructure, organizations continue to struggle with limited employee adoption—a challenge that extends beyond technical barriers to psychological dimensions. Drawing on Psychological Capital (PsyCap) theory, this research investigates how self-efficacy, hope, optimism, and resilience collectively moderate the established negative relationship between technology anxiety and adoption. Through a quantitative approach analyzing survey data from 1,200 employees at a large technology consulting firm, this study provides insights into psychological mechanisms that …

Keeping It Together: Assessing The Wellbeing Of Project-Based Development Practitioners In Egypt, Amira Ahmed Abdallah Fekry Ahmed

Theses and Dissertations

This thesis examines the wellbeing of project-based development practitioners in Egypt, revealing how systemic pressures—bureaucracy, job insecurity, and fragmented workloads—undermine both wellbeing and productivity. The study employed a mixed-approach, combining 10 in-depth interviews with subject matter experts and practitioners and 75 surveys with development practitioners in Egypt. Data revealed that while many practitioners are driven by purpose, structural challenges erode resilience and motivation over time. Social support networks and personal coping strategies help but cannot replace institutional protections. The study argues that wellbeing must shift from being treated as an individual concern to a structural responsibility. Reframing organizational models around …

Change Management With Ethical Leadership, Sophia Rudisill Holmes

The Journal of Values-Based Leadership

Ethical leadership ensures organizational environments are created and nurtured to support complex dilemmas that surface during change management. Leaders and followers in particular can navigate change management with intentional advance planning guided by the motives of their heart. The motives of a leader’s heart is observed by the ethical practices of their core values. Morally leaders and followers core values inform their ethical behaviors. Furthermore, Christian leaders have access to biblical scripture which provides a roadmap for leaders and followers in the mastery of adapting and not resisting during change management. Biblical scriptures also provide examples of practices that solve …

Experiencing Objectification In Platform Work: Food Delivery Riders’ Accounts Of Organizational Absence And Self-Valuation, Emerald Jay D. Ilac, Ma. Tonirose D. Mactal, Clarisse Aeaea M. Kilboy

Leadership and Strategy Faculty Publications

This study aimed to explain how food delivery platform riders experience objectification in the context of platform-based work, with particular attention to how organizational practices and leadership shape experiences of marginalization, dignity, and voice. A qualitative design was employed using Descriptive Phenomenological Analysis. In-depth interviews were conducted with nine food delivery platform riders to describe the essential structures of their lived experiences of objectification. Subaltern Theory was used as an interpretive lens in making sense of the findings. Five experiential themes were identified: (1) leaders’ non-presence resulting in perceived abandonment, (2) leaders’ devaluing of food delivery riders, (3) social devaluation …

C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark

Graduate Scholarship and Creative Works

The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of

official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.

While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data

transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own

government agencies, public universities, and non-profit entities from complying with these rules.

This assessment serves to investigate the tension between legislative intent and government execution. By

analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.

state-executed” …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

From Recruitment To Breach: The Impact Of Employment-At-Will On Psychological Contracts, Krystal N. Porlles

Honors Undergraduate Theses

Employment-at-will is the default legal framework governing most private-sector employment relationships in the United States, yet little research has examined how explicit employment-at-will language influences applicants’ psychological expectations before organizational entry. Drawing on signaling theory and psychological contract theory, the present study investigated whether the inclusion of an employment-at-will statement in a job advertisement affected relational psychological contract development, anticipated job insecurity, organizational attractiveness, perceptions of psychological contract breach, emotional reactions, and withdrawal intentions. Undergraduate students (N = 253) were recruited through the University of Central Florida’s SONA research participation system. After data screening, the final analytic sample consisted of …

Journey Through, Cathan B. Tautfest

Graduate Student Portfolios, Professional Papers, and Capstone Projects

Journey Through is the Master's Portfolio for the University of Montana for Author Cathan Tautfest. This paper serves as the capstone graduation requirement for students of the School of Social Work. Over the final semester of the Master's program, this Portfolio was created, reviewed by committee, and defended before its publication. This Portfolio is a culmination of three years and thousands of hours to demonstrate mastery of the ten Social Work competencies, the elements of Social Work Practice, and critically reflect on time spent in the School of Social Work's Master's of Social Work (MSW) program. This Portfolio reflects on …

Trauma-Informed Leaders: Shifting The Paradigm Of Professional Suicide Prevention, Janina Cich

Forensic Scholars Today

Trauma-informed Leaders: Shifting the Paradigm of Professional Suicide Prevention highlights how trauma-informed leadership can transform suicide prevention in law enforcement and other high-stress helping professions. Reflecting on current suicide data and first-responder research, the article outlines early warning signs, intervention strategies, and organizational wellness practices that drive agencies from reactive crisis response to proactive, culturally responsive care. Practical recommendations include leader-supported peer teams, sleep and micro-break interventions, and resilience-focused supports that foster psychological safety, reduce stigma, and normalize help‑seeking across the organization.

Investigating Workplace Management Conditions Influence On Interpreter Motivation And Interpretive Program Performance, Jessica M. Henry

All Theses

Organizations, including non-profit and government agencies such as the National Park Service and nature centers, that provide informal education (also known as interpretation) seek ways to achieve their mission and enhance their organizational performance (Anderson et al., 2022; Weiler & Ham, 2010). For informal education organizations that provide interpretation to visitors, one measure of organizational performance is the achievement of an organization’s desired visitor outcomes. Theory suggests that positive organizational performance is associated with positive workplace management conditions and high employee motivation. Thus, this study explored the relationships between interpreters’ perceptions of workplace management conditions, motivation, and performance on interpretive …

Making Sense Of Teaming With Ai: Exploring Human-Ai Team Development Through Interpretative Phenomenological Analysis, Elizabeth A. Johnson

River Cities Industrial and Organizational Psychology Conference

As artificial intelligence (AI) becomes increasingly embedded in collaborative work environments, Human-AI Teaming (HAIT) is reshaping how employees experience team development and view AI as an active teammate, versus passive tool. This in-progress dissertation study uses Interpretative Phenomenological Analysis (IPA) to explore how employees make sense of team development within HAIT context. Grounded in Business Psychology and designed for I-O psychology application, the study explores how employees interpret milestones of human-AI team development and navigate emerging socio-technical dynamics. The primary research question guiding this inquiry is: How do employees make sense of their experiences of team development while working on …

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …

9th Gsep Research Symposium - 2025

GSEP Research Symposium

The Ninth Annual GSEP Research Symposium, themed "Building Bridges to Elevate Humanity: Innovations and Insights in Education and Psychology", was hosted by the Pepperdine University Graduate School of Education and Psychology (GSEP) on June 19–20, 2025, at the historic Château d’Hauteville in Switzerland and virtually via Zoom.

This hybrid symposium convened a vibrant global community of students, alumni, faculty, and scholars to share research that addresses real-world challenges, advances scholarly inquiry, and builds pathways for inclusive collaboration and leadership. Spanning a wide array of topics—from artificial intelligence and mental health to trauma-informed practices, educational equity, social justice, and cross-cultural leadership—the …

Flipping The Script?: The Development And Validation Of A Qualitative Framework For Identifying Key Cognitive And Attitudinal Components Of Conflict-Based Problem Representations, Kyle Christenson

All Dissertations

When people work together, disagreements are inevitable. How someone understands a given conflict, specifically whether they see it as a shared problem or not, can shape how they respond and whether they look to resolve it collaboratively. Researchers have studied many aspects of conflict, like what causes it and the strategies people use to manage it. But we know much less about how people think about conflict in the first place and how those thoughts affect efforts to manage conflict. This research developed a tool to study how people describe conflicts in writing. It identifies key ideas and attitudes that …

“Try, Start, Do It”: Phil Zimbardo And The Heroes’ Square Foundation, Györgyi Orosz

Heroism Science

This article pays tribute to the life and legacy of Philip Zimbardo, emphasizing his transformative influence in Hungary through education, social engagement, and the science of heroism. The journey began with a 2012 invitation that brought Zimbardo to Budapest, ultimately leading to the foundation of the Heroes’ Square (Hősök Tere) initiative. His message—that heroism is not reserved for the exceptional but is accessible and teachable—became the core of nationwide programs focused on mindset, intervention behavior, and social responsibility. Zimbardo’s influence went beyond academia; he inspired personal and institutional change. The foundation’s programs, such as teacher trainings, the Hero School, and …