Organization Development Commons^™

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Portraits Of Hispanic And/Or Latino Leadership Development In The Military, Michael Lugo

Electronic Theses and Dissertations

Abstract

The study presented denotes a continuous transition among the Hispanic and/or Latino demographics in the military and the cadet accounts of military inequality incidents while in the military (Cabrera et al., 2017; Eckel & King, 2004). To assist Hispanic and/or Latino needs based on demographics and environment (National Center for Education Statistics, 2019). Military leaders contribute to growing a diverse, inclusive, and equitable military force for all ethnic groups. The Department of Defense (DoD) is the most racially and ethnically diverse workplace in the United States (Daniel et al., 2022). Nevertheless, racial/ethnic harassment and discrimination in the military continue …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Intergenerational Factors That Contribute To Millennial Church Engagement, Parker Sanderson

Electronic Theses and Dissertations

Millennial church attendance has declined since the beginning of the new millennium. Intergenerational ambivalence has been known to contribute to this phenomenon. Through this action research, the researcher sought to determine what intergenerational factors have led to millennials’ continued or discontinued attendance within churches. A phenomenological qualitative approach centered around interviews for this study was used to determine these intergenerational factors. The sample was taken from a 1,100-member church in a major Texas metropolitan area. The goal was to help church leaders decrease relational distancing and reduce ambivalent factors to increase millennial engagement in this local congregation.

Teacher Perceptions On The Sustainability Of Trauma-Informed Practices In A Delaware School, Joy Elaine Campbell

Electronic Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore teacher perceptions about the sustainability of trauma-informed practices implementation in a secondary, public comprehensive school. For the purpose of this study, the researcher examined perceptions of 10 staff members who have knowledge of and experience with implanting trauma-informed practices into their school routine. The findings from this study can be used by teachers, support staff, school leaders, and district leaders to help sustain an institutional application and implementation of trauma-informed care in schools. The implication from this study suggests resources for school staff to successfully sustain trauma-informed care.

Police Officers’ Perspectives On The Death Of George Floyd By Minneapolis Police Officers: A Descriptive Study, Janet Henderson

Electronic Theses and Dissertations

On May 25, 2020, four Minneapolis police officers reported to the location where an African American man had been accused of trying to use a counterfeit $20 bill in a convenience store. After being taken outside of the store, the man, George Floyd, was eventually placed in the back of a police patrol car, after he was handcuffed. Saying he was claustrophobic and resisting arrest, Mr. Floyd was removed from the patrol car, and placed on the ground on his stomach. One of the patrol officers, the most senior officer present, and a field training officer, placed his knee on …

The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson

Electronic Theses and Dissertations

This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence …

Effective Leader Development Within A Church-Planting Organization For A Changing And Chaotic World, Jeremy Davis

Electronic Theses and Dissertations

A challenge in cross-cultural church planting is developing leaders. Cross-cultural church-planting organizations like Latin American Mission (LAM; pseudonym) that lack a leadership development strategy struggle to form lasting leaders, sending missionaries with Biblical training but not leader development training. Additionally, developing leaders in a volatile, uncertain, complex, and ambiguous (VUCA) environment creates specific challenges that missionaries must address. The purpose of this qualitative, Delphi method study was to investigate the leadership development perceptions and experiences among existing LAM missionaries in the regions of Latin America (Colombia, Cuba, Mexico City, Peru, Brazil, and Ecuador) to provide suggestions for improving effective leadership …

Impact Of Employee-Supervisor Attachment Styles On The Prevalence And Symptomatic Expression Of Secondary Traumatic Stress In Public Child Welfare Workers., Lisa Purdy

Electronic Theses and Dissertations

Child welfare organizations throughout the nation grapple with turnover rates estimated to be as high as 65% (e.g., CWLA, 2016; Edwards & Wideman, 2018). Turnover contributes negatively to client outcomes, organizational financial shortages, and to perpetuating stressful conditions for the child welfare workforce. One factor found to contribute to turnover within child welfare is that of secondary traumatic stress (STS). Child welfare workers are known to experience higher rates of STS than any other helping professional (Brady, 2017). However, while many risk and protective factors for secondary traumatic stress have been evaluated, there remains a gap in the literature as …

Special Education Teacher Attrition: K-12 Administrator Perspectives, Tia Alove Stevens-Hicks

Electronic Theses and Dissertations

Abstract

Teacher attrition is a significant contributor to the teacher shortages, with preretirement attrition accounting for two thirds of all attrition. Special education teachers leave teaching at significantly higher rates than their general education peers. In addition, there is a greater demand for special education teachers due to the increase in public school students requiring special education services. As a result, many K–12 administrators and other educational leaders often fill vacant positions with unqualified or new teachers with less experience than their predecessors. Special education teachers have reported that teachers who remained in their positions reported high levels of administrative …

Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis

Electronic Theses and Dissertations

Although much research has addressed the relationships between leaders and followers, none has focused on these relationships between Black women—specifically, in the context of Black women’s social service organizations and sororities—and the impact the leader’s chosen style of leadership has on the followers’ use of voice. Self silencing is a prominent response to the power dynamic in many leader–follower relationships. The purpose of this study was to describe the interactions between leaders and followers in Black women’s social service organizations and sororities and identify the influence leadership style has on follower engagement. This study extends the application of silencing the …

Managers' Resistance To Supervising Teleworking Employees, Jan R. Oldham

Electronic Theses and Dissertations

Telework allows employees to perform work tasks in any location using information communication technology. Though organizations and employees can benefit from teleworking arrangements in many ways, most managers implemented teleworking relatively slowly prior to the COVID-19 quarantine. Research suggests managers avoided supervising remotely based on a lack of trust for remote employee productivity, a lack of technology self-efficacy, and their perceptions of organizational support and politics. Pandemic COVID-19 quarantine conditions in March 2020 required most organizations to mandate teleworking for all employees whose work could be performed remotely and simultaneously mandated teleworking supervision for managers. This narrative inquiry aimed to …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

Lived Experiences Of Latino(A) College Students Enrolled In A Historically Black College & University (Hbcu), Gabriel Crosby

Electronic Theses and Dissertations

For many first-generation Latino(a) college students, the college-setting is a new and scary place. Without the support of family and friends, the chances for them dropping out or not finishing their college education grow. Recognizing that Latinos(as) make up a growing segment of the college-going population, higher education institutions and their leaders must not only recruit individuals from this demographic population, but must also work to help these students remain enrolled and guide them to graduation. Institutions must be able to provide a welcoming campus culture and environment as a means of fostering student success. Historically Black College and Universities …

Divided We Fall: Gender-Based Occupational Segregation In Kentucky’S Executive Branch 2012-2020., Hillary Mcgoodwin Abbott

Electronic Theses and Dissertations

Fifty-eight years have passed since the Title VII of the Civil Rights Bill of 1964 was signed into law, yet discrimination in employment still occurs; the Kentucky Executive Branch is no exception. This paper will use Theodore Lowi’s agency typology and EEOC categorical data from the 2012 and 2020 Kentucky Office of Diversity and Employment Training Semi-Annual Report on Female and Minority Employment (SAR) to identify gendered occupational segregation in three distinct Executive Branch agencies, address potential contributing factors and areas of change (Alkadry & Tower, 2006; Lowi, 1985; Newman, 1994; Escriche, 2007). Addressing any underlying discriminatory practices that may …

The Organizational Evolution Of Small Food Buying Clubs, Taylor Lange

Electronic Theses and Dissertations

Organizations are pervasive in modern society and the factors of their evolution are the subject of considerable scholarship. Most literature on organizational evolution focuses on the role of leaders and entrepreneurs, specifically their decision making interacts with market forces. However, the behavior and interactions of regular organization members, such as nonmanagerial employees or club members, is surprisingly overlooked. Specifically, examinations of social dilemmas between co-workers and the role of learning are often discounted in the current literature. This dissertation explores how the dynamics of cooperation and the learning of preferences as cultural traits become consequential in the evolution and longevity …

An Evaluation Of Programs And Leadership Practices For Effective Dropout Prevention, Nicole C. West

Electronic Theses and Dissertations

Abstract

This mixed-methods study explored a problem within dropout research which often fails to link characteristics of student subgroups with effective dropout interventions. Considering the characteristics identified in the literature of at-risk learners, the conceptual framework for this study combined the theory of self-efficacy and leadership with emphasis on servant leadership. The purpose of the study was to evaluate dropout intervention and prevention programs in two high schools by examining intervention and leadership practices for students at risk of dropping out of high school. Through causal-comparative and phenomenological approaches, this investigation focused on identifying dropout factors targeted in the intervention …

Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules

Electronic Theses and Dissertations

Succession planning is not a common practice among nonprofit organizations, despite support for its effectiveness in supporting leadership development and providing organizational stability during a planned or unplanned transition. Nonprofits have acknowledged that their leadership ranks are thin, and a leadership transition tends to bring challenges to the organizations when vacancies need to be filled. Barriers exist that prevent nonprofits from engaging in succession planning, but little research has examined the nature of these barriers. This study focused on nonprofit organizations across four different industry sectors to determine the extent of their succession planning efforts and the barriers that exist …

In Need Of A Hero? The Creation And Use Of The Legend Of General George S. Patton, Jr., Nathan Curtis Jones

Electronic Theses and Dissertations

During WWII, General George Patton became the hero Americans needed through the creation of a self-crafted brand and with help from journalists. After Patton’s death, opportunists forwarded a legend narrative that developed into a collective memory that morphed over time to meet contemporary challenges. Stakeholders of that collective memory commemorated and memorialized the dead hero for monetary and political gain, to promote patriotism, make military doctrinal changes, and even promote peace. Today, this collective memory has potential for the U.S. Army as it transforms civilians into soldiers and officers. This study contributes to history and memory studies by linking representations …

Sensemaking In The Process Of Inquiry: A Qualitative Case Study Of A Networked Improvement Community, Bethany Fillers

Electronic Theses and Dissertations

There are persistent and pervasive issues plaguing American education, and almost seventy years of educational reform efforts have failed to adequately improve educational outcomes for many of America’s children. Networked improvement communities (or NICs) are a type of social organization created to address such problems and are proposed as an effective and efficient way to organize improvement efforts. The purpose of this qualitative case study was to explore the sensemaking experience of a newly-formed networked improvement community as members engaged in inquiry around a chosen problem of practice. During network initiation, NIC members engage in experiences to collaboratively identify and …

The Impact Organizational Factors Have On Role Ambiguity Amongst School Social Workers, Melissa Kichura

Electronic Theses and Dissertations

The purpose of this study was to explore what organizational factors increase or decrease role ambiguity amongst school social workers. This study attempted to provide practical information for schools on the influence of specific organizational factors on role ambiguity so that they can provide a supportive work environment for school social workers and students. A cross-sectional survey design was used to provide a snapshot of the current organizational factors impacting the ambiguity of school social work roles from a sample of 73 members of the School Social Work Association of America. Some findings were not congruent with the literature. The …

Examination Of Coalition Sustainability Factors In Texas Human Trafficking Coalitions Through The Lens Of The Community Coalition Action Theory, Bryn Stonehouse

Electronic Theses and Dissertations

The state of Texas ranks number two in the nation for the highest volume of human trafficking, at an estimated 313,000 victims in the state. As awareness of this issue in both Texas and the United States increases, efforts to educate communities, advocate for new policies, and provide services to survivors are on the rise. One strategy utilized by organizations, agencies, and individuals across Texas serving survivors of human trafficking is the use of coalitions. Limited research addresses coalition sustainability within the context of issues outside healthcare initiatives facing communities, including human trafficking. Due to the limited research surrounding community …

Let Me Upgrade You: Common Measures In Public Health Accreditation Action Plans, Gurleen K. Roberts

Electronic Theses and Dissertations

Objectives: The purpose of this study is to understand the success rates for health departments pursuing and achieving accreditation in version 1.0 and 1.5 of the Public Health Accreditation Board (PHAB) standards and measures. During the accreditation process, health departments that present performance gaps are asked to complete an Action Plan to specify how they plan to improve to meet the desired conformity. This study will highlight specific measures that are often included in Action Plans so that health departments pursuing accreditation can be better prepared to address these common pitfalls.

Methods: This study is a non-experimental, secondary …

The Impact Of Stress On Resilience: Examining The Moderated Effects Of A Savoring Intervention, Hannah L. Newman

Electronic Theses and Dissertations

Resilience is characterized by the ability to bounce back from stress (Bonanno, 2004; Ong et al., 2006; Smith et al., 2008). Research suggests resilience is a personal resource that helps individuals effectively cope with stress and provides protection from negative outcomes (Loh, Schutte, & Thorsteinsson, 2013). Exposure to stress is a prerequisite to building resilience across many different contexts (Graber et al., 2015; Hennessey & Levine, 1979; Rutter, 2006). Interestingly, a high accumulation of stress detracts from an individual’s abilities to build resilience (Ong et al., 2006; Tuguade & Frederickson, 2007). However, it is unknown what types of interventions explicitly …

Is The Sum Greater Than The Parts? A Qualitative Case Study Of Cross-Functional Team Creativity., Tracy J. Richardson

Electronic Theses and Dissertations

Creativity is an important capability for organizations to develop solutions for complex challenges. Cross-functional teams are often used within organizations in the hope of leveraging diverse perspectives to develop creative ideas. However, the process by which cross-functional teams generate new ideas is often elusive in practice and poorly understood in research. A case-study design was used to explore the complex nature of the creative process within a services industry organization, which is an understudied context for creativity. The study focused on the knowledge sharing and knowledge integration processes for cross-functional teams as well as overall team effectiveness. The results of …

A Computational Model Of Team-Based Dynamics In The Workplace: Assessing The Impact Of Incentive-Based Motivation On Productivity, Josef Di Pietrantonio

Electronic Theses and Dissertations

Large organizations often divide workers into small teams for the completion of essential tasks. In an effort to maximize the number of tasks completed over time, it is common practice for organizations to hire workers with the highest level of education and experience. However, despite capable workers being hired, the ability of teams to complete tasks may suffer if the workers' individual motivational needs are not satisfied.

To explore the impact of incentive-based motivation on the success of team-based organizations, we developed an agent-based model that stochastically simulates the proficiency of 100 workers with varying abilities and motive profiles to …

Principal Professional Development And Principal Self-Efficacy In An Urban School District., Brian Thomas Garrett

Electronic Theses and Dissertations

Educator professional development (PD) is a heavily relied upon method for school improvement, and administrator professional development (APD) is a key element to nearly all school reform efforts. District-wide APD in large school districts can carry a heavy cost in financial and human resources. Moreover, PD is frequently too inadequately planned and/or implemented to bring about lasting positive change in educator practice, school reform, and student achievement. The purpose of this study was to determine the relationship between principal PD focused on culture/climate or instruction and principal self-efficacy in an urban school district. Through hierarchical linear multiple regression (HLMR), this …

Modeling Effective Work Groups And Teams : An Assessment Of The Inclusion Of Social Value Orientation., Gary Daniel Jones

Electronic Theses and Dissertations

The purpose of this study is to examine research on effective work groups in terms of measurable input characteristics and relevant collective outputs. Antecedents and consequences of group processes are explored; models of work groups and teams are examined and assessed in light of subsequent research. Additionally, social value orientation – a behavioral trait known to predictably influence interpersonal outcomes – is introduced as a concept that is also relevant to group work. A revised model that includes social value orientation as a predictive factor for group productivity is presented and tested. This empirical study is a correlative, quantitative investigation …

Instructional Teacher Job Resources And Student Achievement In Mathematics., Amy Stokes-Levine

Electronic Theses and Dissertations

Research shows that teachers who are supported with job resources are more engaged regardless of the level of demands (Klusmann et al., 2008). Additionally, teachers who are engaged with their work are less likely to report their intention to leave the teaching profession (Klassen et al., 2012), which is particularly important for mathematics teachers who are in high demand (Sutcher, Darling-Hammond, & Carver-Thomas, 2016). Supporting employees with job resources is a commonly accepted practice in many professional fields (e.g., Christian, Garza, & Slaughter, 2011), yet is not a common practice in education (e.g., Bidwell, 2013; Gewertz, 2014; Layton, 2015; Rentner …