Hospitality Administration and Management Commons^™

Regulating China's Ecommerce: Harmonizations Of Laws

Journal of Food Law & Policy

Internet commercialization began in China in 1995. Since then, China has seen a digitalization movement, which has become a joint undertaking between industry and government in the age of ubiquitous Internet in China. China’s Premier Li Keqiang announced ‘Internet Plus’ as the national strategy in his Government Work Report presented during the Two Sessions of the year of 2015. Following Premier Li’s vision for the ‘Internet Plus’ Strategy, China is now determined “to integrate mobile Internet, cloud computing, big data, and the Internet of Things with modern manufacturing, to encourage the healthy development of e-commerce, industrial networks, and Internet banking, …

Competency Based Learning In Hospitality Education And Its Impact On Future Leadership Skills

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the past five years, hospitality educational programs have seen a distinct decline in enrollment from year to year (Oakley, 2016). Upon reflection of this decline, there could be many reasons, which caused a consecutive downward trajectory regarding enrollment. First, individuals are finding that a formal degree is not required for entry-level positions in the hospitality industry. Second, people are utilizing technology and videos to substitute for formal education and are finding success in the entry-level hiring process. Third, this generation does not see the value in formal education for entry-level employment. True as that might be, trends have shown …

Effects Of Restaurant Green Practices: Which Practices Are Important And Effective?, Soocheong (Shawn) Jang, Eunha Jeong

Caesars Hospitality Research Summit

As customers’ ecological concern is steadily increasing, demand for products and services designed to be less harmful to the environment has augmented. By executing green practices, many business owners believe the image of their companies can be improved. Furthermore, the improved image may eventually motivate the customers to use products or services offered by the green company. The restaurant industry is witnessing the green movement as well. Restaurant owners adopt green practices to their properties with the purpose of creating a distinctive image that can differentiate them from their competitors. Therefore, restaurateurs strive to get this competitive advantage by introducing …

A Chronology Of (Legal) Gaming In The U.S.

UNLV Gaming Research & Review Journal

No abstract provided.

A Day In The Life Of A Casino Host

UNLV Theses/Dissertations/Professional Papers/Capstones

Casinos usually hire junket representatives and casino hosts to act as a liaison between casino marketing departments and proven high-end guests. Junket representatives are usually independent agents who bring players into a particular casino; in return, they are compensated with commission by that casino. If these players do not spend enough time and money in playing, the casino simply loses interest in that representative. Casino hosts are in-house marketing employees who are fully responsible for retaining the existing good patrons and to bring in potential new guests (Makens & Bowen, 1994).

Tales From The Slot Floor: Casino Slot Managers In Their Own Words, David Schwartz

UNLV Gaming Press Books

Slot machines have been, since the 1970s, an integral element of the modern casino resort. From the early 1980s, they have garnered the bulk of gaming revenues in Nevada and in most American jurisdictions that have legalized casinos since then, they also produce the majority of gaming win. For that reason, they are an incredibly important part of any modern casino resort, and their management deserves documentation and investigation.

In 2016 and 2017, the University of Nevada, Las Vegas Center for Gaming Research, in cooperation with the Oral History Research Center, conducted an oral history project focusing on slot managers. …

Wifi Availability And Accessibility As Stated On Hotel Websites, Michelle Millar

Hospitality Management

Competition among hotels is increasing. As such, hotels are constantly looking for ways to increase both their competitive advantage and guest satisfaction. Hotels have discovered ways to do this through the use of technologies such as wireless networks. Wireless networks have the potential to provide guests with additional amenities as well as allow for greater productivity among staff members. This can both increase a hotel’s competitive advantage, and satisfy guest expectations. The purpose of this exploratory study, therefore, is to determine if hotels are taking advantage of this opportunity by promoting wireless internet availability via their property’s website and using …

State Lotteries And The New American Dream

Occasional Papers

This paper analyzes state lotteries in the economic and cultural context of the late twentieth century. As access to traditional meritocratic advancement declined, many Americans perceived lotteries as new means of attaining increasingly elusive upward mobility. Their turn to lotteries was facilitated by grassroots coalitions as well as lottery advertisers who claimed lotteries as effective means of making money. The relationship of lotteries and social mobility reveals the full implications of lottery playing in the United States and the reasons this form of gambling has assumed new importance as providing access to the American Dream.

Tales From The Pit: Casino Table Games Managers In Their Own Words, David Schwartz

UNLV Gaming Press Books

No abstract provided.

Managing Cultural Diversity In Hospitality Industry

UNLV Theses/Dissertations/Professional Papers/Capstones

Cultural diversity has become a major issue in the hospitality industry of the United States. This paper focuses on analyzing the change faces and current status of the cultural diversity in the hospitality workplaces, discussing the opportunities, benefits and challenges from the culturally diverse workforce, and providing practical recommendations that might help human resource managers to successfully dear with cultural diversity issues. Based on the analysis of cultural diversity, this paper creates a cultural diversity training module for a graduate human resource course or a hospitality company training program that aims at facilitating trainees to increase cultural diversity awareness and …