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Impact Of Trauma On Job Satisfaction And Turnover Intention Among Emergency Dispatchers, Sherrie Johnston 2022 Walden University

Impact Of Trauma On Job Satisfaction And Turnover Intention Among Emergency Dispatchers, Sherrie Johnston

Walden Dissertations and Doctoral Studies

Emergency dispatchers in the United States are exposed to traumatic events, which may lead to a staffing shortage. Though it is well-established that decreased job satisfaction increases turnover intentions, little research investigates whether trauma impacts these constructs. Therefore, this quantitative non-experimental study was focused on whether education was a protective factor against posttraumatic stress disorder (PTSD) and whether trauma moderated the relationship between job satisfaction and turnover intention among emergency dispatchers. The relationship between vicarious trauma (VT) and PTSD among dispatchers was examined, and whether it is possible to predict PTSD among dispatchers based on VT, education level, and job …


Why Congress Has Not Passed Facial Recognition Technology Legislation For Public Spaces, Kecia Treviri Robertson 2022 Walden University

Why Congress Has Not Passed Facial Recognition Technology Legislation For Public Spaces, Kecia Treviri Robertson

Walden Dissertations and Doctoral Studies

AbstractFacial recognition technology (FRT) in public spaces has been a political and social concern for more than 30 years. Conflict exists between the use of FRT for safety and security measures and its possible violation of the First, Fourth, and Fourteenth Amendments. Additional controversial issues surrounding the use of FRT in public spaces include technological development without standardization or regulations; biometric algorithms developed with bias; and the social issues of privacy intrusion, gender and racial bias, data security, accuracy, and privacy concerns. Researchers have concurred a national policy is needed to address FRT issues but have not explained why Congress …


Issues Facing Veterans In Higher Education, Charles Amankwaa 2022 Walden University

Issues Facing Veterans In Higher Education, Charles Amankwaa

Walden Dissertations and Doctoral Studies

The American GI Forum (AGIF) contains several programs and initiatives, with thesignificant focus being on supporting students. There is a need to better understand their needs as students so that the organization can better serve them. This study focused on the issues facing veteran students in higher education and the strategies that AGIF can adopt to better improve veteran students’ experiences while in university. The primary theory that guided this study was the appreciative education framework because it offered the theoretical infrastructure for educational practice by advocating for an adaptable, transformational, and interactive framework and was applicable to guiding organizational …


Black Males Incarcerated And The Effect Upon Children Left Behind, Cathy Marie Crutchfield 2022 Walden University

Black Males Incarcerated And The Effect Upon Children Left Behind, Cathy Marie Crutchfield

Walden Dissertations and Doctoral Studies

Black men in the United States have been disproportionately removed from the lives of their families by means of incarceration for generations. Aggressive drug laws, racist policing strategies, and sentence disparities are contributing factors. The purpose of this qualitative phenomenological study was to examine how formerly incarcerated Black males perceived their incarceration affected the children they left behind while incarcerated. The research sample consisted of six former offenders. Each participant was at least eighteen years of age, Black, a parent at the time of incarceration, and a resident of Guilford County, NC, at the time of the offense. Each participant …


Determinates For Sustainability: Non-Profit Professional Membership Organization, Cindy T. Delu 2022 Walden University

Determinates For Sustainability: Non-Profit Professional Membership Organization, Cindy T. Delu

Walden Dissertations and Doctoral Studies

Nonprofit professional membership organizations have become increasingly present within specific fields, yet little is known about the capacities of these organizations to accurately represent their members and encourage others to be part of a specific community that offers goal-achieving opportunities. In this qualitative study, a framework was proposed to understand the representations needed in a professional nonprofit to aid in understanding how executive leaders use representation strategies to engage current members and potential prospects. The concepts of representation (COR) theory is a framework centered around five dimensions focused on relationships between the organization and its members to clarify and identify …


Annual Report 2022, Tennessee. Department of General Services 2022 Tennessee State Library and Archives

Annual Report 2022, Tennessee. Department Of General Services

Annual Reports

This annual report briefly describes the business units in General Services and financial transactions made during the fiscal year.


Understanding Factors Impacting Volunteer Firefighters' Work, Family, And Volunteer Balance To Serve, Christopher Schultz 2022 West Chester University

Understanding Factors Impacting Volunteer Firefighters' Work, Family, And Volunteer Balance To Serve, Christopher Schultz

West Chester University Doctoral Projects

The volunteer fire service in the United States is experiencing a decline, presenting the opportunity to study factors impacting current and former volunteer firefighters' ability to serve. A qualitative case study of volunteer fire service organizations in southern New Jersey and eastern Pennsylvania was undertaken through semi-structured interviews with 13 volunteer fire service members to understand this phenomenon. The findings of this study reveal that volunteer firefighters balance their time commitments through prioritization and self-regulation. The findings also indicate that volunteer firefighters are uncertain whether their communities understand the fire service delivery model serving their communities, the potential challenges the …


Sparking Debate: Private Or Public? The Effect Of Ownership On Electric Utility Performance, Joseph Pazzalia 2022 West Chester University

Sparking Debate: Private Or Public? The Effect Of Ownership On Electric Utility Performance, Joseph Pazzalia

West Chester University Doctoral Projects

The privatization of municipal electric utilities has prompted the public vs private debate among local government leaders. Private utilities want to increase their profits by expanding their territory and municipalities hope to see an influx of cash from the sale of their utility. Public administrators are left with questions about how this will serve their community. This research addresses the topic of performance differences between public and private ownership among electric utilities in Florida. Specifically, the research question is, Does ownership type (public or private) affect the performance of electric utilities in the State of Florida? All of Florida’s 19 …


A Comprehensive Analysis Of The Pennsylvania Wine Industry With Actionable Recommendations For Industry Improvement And Growth, Seth Porter 2022 West Chester University

A Comprehensive Analysis Of The Pennsylvania Wine Industry With Actionable Recommendations For Industry Improvement And Growth, Seth Porter

West Chester University Doctoral Projects

Local wine industries are vital engines of agricultural economic growth, rural development, and sustainable long-term tax base creation. While the Pennsylvania wine industry has made admirable progress, the industry still has a poor collective reputation, high variance in product quality differential, and a perceived regulatory environment that creates negative externalities for local wine, agricultural production, and auxiliary enterprises. This comprehensive analysis attempts to diagnose and remedy all primary public policy, regulatory, state, non-profit, and non-state private actions that have impeded the Pennsylvania wine industry. A methodology of grounded theory qualitative processes, furthered by texting mining and document analysis techniques, were …


Assessment Limitations And The Disparate Impact Of Tax Policy On Minoritized Communities, Michael Fouassier 2022 New York City Department of Finance

Assessment Limitations And The Disparate Impact Of Tax Policy On Minoritized Communities, Michael Fouassier

West Chester University Doctoral Projects

Public policies that limit assessment increases have created a system where more valuable homes are taxed at lower rates than less valuable homes. This tax regressivity is found not only between neighborhoods but also within neighborhoods such that lower-value homes in wealthier areas are also taxed at higher rates. The research presented in this dissertation, just one line of inquiry that adds to the ongoing discussion of tax equity, provides evidence that minoritized communities will not experience the greatest benefits of assessment caps. The legislative intent of New York State Senate Bill S7000A was to protect homeowners. What has occurred, …


Workforce Development Strategies That Impact Reentry Of Released Females In New York City, Shonae L. Mills 2022 Walden University

Workforce Development Strategies That Impact Reentry Of Released Females In New York City, Shonae L. Mills

Walden Dissertations and Doctoral Studies

Formerly incarcerated women often find it difficult to reintegrate into their communities after release. For this population, adjustment to changes directly impacts their reentry success in all areas of life. Previous research has identified significant gaps in social services for formerly incarcerated females (FIFs). Service providers' perspectives about practices and policies to address the problem are inadequate, and as a result, service provisions suffer. Therefore, this qualitative study was used to examine the shared experiences of 15 workforce development professionals who assist FIFs during their reentry process to evaluate and assess the most effective methods or policies that assist this …


The Examination Of Small Chicago Nonprofit Organizations In The Voluntary Implementation Of The Sarbanes-Oxley Legislation, Patricia A. Owens 2022 Walden University

The Examination Of Small Chicago Nonprofit Organizations In The Voluntary Implementation Of The Sarbanes-Oxley Legislation, Patricia A. Owens

Walden Dissertations and Doctoral Studies

AbstractNonprofit organizations (NPOs) do not have a mandated requirement for implementing the Sarbanes-Oxley Act (SOX) of 2002; however, small Chicago NPOs had voluntarily implemented SOX provisions. The passage of SOX impacted the manner in which NPOs govern, provide disclosures, and audit their records. It was not known what the experiences, including facilitators or barriers, had been in that effort. The accountability mechanism theory by Ostrower and Stone provided the framework for this study. The key research questions focused on what major SOX provisions were most useful to implement and the experiences faced in the voluntary implementation of the SOX provisions. …


Three Essays On Governance, Inequality, And Social Equity, Sarah Ausmus Smith 2022 University of Kentucky

Three Essays On Governance, Inequality, And Social Equity, Sarah Ausmus Smith

Theses and Dissertations--Public Policy and Administration

Comprised of three essays, my dissertation is linked by a common focus: the relationship between state or local governance arrangements and inequality or facets of social equity. I draw upon a range of literatures to motivate my research questions and inform my methodologies—welfare and social policy, public economics, intergovernmental relations, public finance and management.

In the first essay, I ask: does localizing welfare governance impact geospatial access to the social safety net? This is an important question because proximity is highly salient to program utilization. I geocode the location of human services nonprofits from tax filings in eight states using …


Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo 2022 University at Albany, State University of New York

Government, Citizen, And Social Media : Understanding Police-Citizen Interaction On Weibo In China, Yumeng Luo

Legacy Theses & Dissertations (2009 - 2024)

This dissertation systematically examined the Beijing Police Department (BPD) daily use of social media and citizens’ comments it received. Previous studies in the field of e-government and political communication in the Chinese context focused only on the measurement of quantitative indicators of government use of social media or a single event. This dissertation incorporates theoretical frameworks of e-government, public relations, and the public sphere to provide a detailed picture of citizen and government interaction in the Chinese context. Using the BPD as my case study, I not only explored government’s daily activities and engagement strategies but also examined the nuances …


Dynamics In Public Finance And Disaster Management : Financial Impacts Of Natural Disasters, Intergovernmental Aid, And Community-Level Social Effects, Sungyoon Lee 2022 University at Albany, State University of New York

Dynamics In Public Finance And Disaster Management : Financial Impacts Of Natural Disasters, Intergovernmental Aid, And Community-Level Social Effects, Sungyoon Lee

Legacy Theses & Dissertations (2009 - 2024)

This dissertation explores how various types of disasters affect the financial behaviors of local governments, interacting with public managerial decisions, intergovernmental aid, and community-context effects. The first essay examines whether 1) disaster aid distribution is associated with social vulnerability indicators of affected counties given the same level of disaster damage, and 2) ethnic representativeness of the Federal Emergency Management Agency (FEMA) workforce increases policy benefits in terms of disaster relief funds for counties with a higher level of vulnerability related to minority status. I use hierarchical linear modeling (HLM) to test the U.S. counties that have received disaster aid funds …


From Dissenting-Voice To Democratic Bureaucracy : Three Essays On Bureaucratic Whistleblowing, Minsung Michael Kang 2022 University at Albany, State University of New York

From Dissenting-Voice To Democratic Bureaucracy : Three Essays On Bureaucratic Whistleblowing, Minsung Michael Kang

Legacy Theses & Dissertations (2009 - 2024)

Public administration scholars have long believed that bureaucratic whistleblowers help make bureaucracies more democratic, effective, and accountable. With these firm convictions, the U.S. federal government has introduced a series of whistleblower protection systems to balance administrative power and external political accountability of public organizations. Building on this intellectual history of public administration scholarship on whistleblowing, this dissertation aims to: 1) understand bureaucratic whistleblowing at the theory-level, 2) examine the effects of whistleblower protection laws on bureaucrats at the individual-level, and 3) investigate how whistleblowing outcomes can reshape bureaucracies at the organizational-level.


Evaluability Of Community Dispute Resolution Programs: Effecting Change Or Maintaining The Status Quo?, Rebecca Gourde 2022 West Chester University

Evaluability Of Community Dispute Resolution Programs: Effecting Change Or Maintaining The Status Quo?, Rebecca Gourde

West Chester University Doctoral Projects

Between the 1960s and the 1990s, dozens of programs and organizations arose throughout the United States designed to bring peaceful resolutions to emerging community disputes, following in the conceptual footsteps of the federal Community Relations Service. Many of these community dispute resolution programs have encountered calls for reduced funding in recent years, as economic hardships force public administrators to parcel out limited public monies to those services that can demonstrate the most benefit. This study is a content analysis that examines the public-facing web content of 20 representative community dispute resolution programs in the United States. The researcher found that …


Let’S Talk About Trust: Exploring The Importance Of Communication In Building And Maintaining Public Trust In Local Government, Amanda M. Cantlin 2022 West Chester University of Pennsylvania

Let’S Talk About Trust: Exploring The Importance Of Communication In Building And Maintaining Public Trust In Local Government, Amanda M. Cantlin

West Chester University Doctoral Projects

In the decades leading up to the 1960s, the majority of citizens trusted the government to do what was right. But as the country advanced toward 1970, this idyllic state transformed suddenly and unexpectedly. The decline of trust that has characterized decades ever since is of concern because there are some troubling consequences of public distrust. These impacts include disobedience, obstinance, disrespect, and selfishness. Some fear that incessant distrust threatens to erode the democratic principles on which this nation is founded. This study considers whether the way in which citizens and local public officials communicate impacts the level of public …


Impact Of Departmental Procedural Fairness On Officer Psychological Well-Being And Engagement In Organizational Citizenship Behaviors, Jennifer Mehnert 2022 West Chester University

Impact Of Departmental Procedural Fairness On Officer Psychological Well-Being And Engagement In Organizational Citizenship Behaviors, Jennifer Mehnert

West Chester University Doctoral Projects

Abstract

The present study investigated the impact of departmental procedural fairness on officers' psychological well-being and engagement in citizenship behaviors. An additional variable considered was the mediating impact of psychological safety on officers' psychological well-being and citizenship behaviors. The findings of this study identify internal operations of police departments as fertile ground for systemic improvements within policing.


The Impact Of Leadership Style On Employee Job Performance In The Embassy Of The Central African Republic In Washington D.C, Xaverie Sandrine Biloa 2022 West Chester University

The Impact Of Leadership Style On Employee Job Performance In The Embassy Of The Central African Republic In Washington D.C, Xaverie Sandrine Biloa

West Chester University Doctoral Projects

Organizations are led by leaders who are expected to lead their employees toward a great performance capable of meeting or exceeding organizational goals. In order to achieve organizational goals, leaders can utilize different leadership styles depending on the situations that they face. Thus, this study aims to show how the three leadership styles: democratic, autocratic, and laissez-faire, can impact or influence the job performance of employees. The study was conducted at the Embassy of the Central African Republic in Washington, D.C. A sample of 10 participants was drawn, and semi-structured interviews were used as a method to collect data. The …


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