Public Administration Commons^™

Bureaucracy, Bottlenecks, And Bots: Ai And Migrant Experiences At Germany’S Foreigners’ Authorities, Johanna Brusa

Dissertations, Theses, and Capstone Projects

How can AI provide a meaningful tool in migration management for the German government? Seeking highly-skilled migrants and overburdened by mass migration, the German government is turning to AI to generate solutions to bureaucratic overload in the Ausländerbehörden (ABH, the Foreigners’ Authorities), the Federal Republic's administrative system for managing the processing of migration. AI promises to ease the bureaucratic burden on civil servants, but can it improve migrants' experiences in their interactions with the ABH? And, critically for the German state, could it help convince highly-skilled workers to make Germany their home? Analyzing 530 Google reviews of six different ABH …

From Institutions To Families: Assessing The Progress Of Egypt’S National Strategy For Alternative Child Care Reform, Yasmine M. El Hagry

Theses and Dissertations

This study serves as a critical mid-term review of the Egyptian National Strategy for Alternative Care for Children and Youth without Parental Care (NACS) (2021-2030). The 10-year strategy overall goal is to shift from institutional care, such as orphanages, to family-based care, such as kafala, the Islamic alternative to legal adoption, for children deprived of parental care. While the global literature strongly advocates deinstitutionalization, empirical research on the operational risks and unintended harms that can arise during such complex transformations remains scarce.

Adapting the International Civil Service Effectiveness (InCiSE) Framework, this research uses a qualitative approach to diagnose the …

Determinants Of Public Trust In E-Government: A Comprehensive Review And Conceptual Framework Over The Past Decade, Andrean Nathaniel, Sumartono Sumartono, Abd. Qadir Muslim

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The evolution of digital governance has heightened the strategic significance of public trust in the implementation of e-government. Despite numerous empirical investigations, the results concerning the factors influencing trust remain fragmented and largely centered on technological aspects. This study seeks to systematically identify, categorize, and synthesize the determinants of trust in e-government through a structured literature review of 21 Scopus-indexed articles published between 2015 and 2025. Utilizing an evidence-based synthesis methodology, the study organizes determinants of trust into four main categories: citizen-related, technological, institutional, and risk-related factors. The findings indicate that technological and citizen-related factors are the most significant predictors …

The Dialectics Of Governance – Navigating Institutional Complexity, Trust, And Innovation In Indonesia, Muhammad Ramaditya, Rijal Ramdhani

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

No abstract provided.

The Role Of Bank Portfolio Heterogeneity In The Fiscal Stimulus Policy In Indonesia, Michael Kusuma, Brigitha Mega Rebeca

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Fiscal stimulus transmission is often hindered by banking frictions from risk-averse behavior and channel specialization. To evaluate the fiscal stimulus policy in Indonesia, this study introduces a modified Input-Output (I-O) framework integrated with bank portfolio-based shock vectors. This approach captures banking frictions by incorporating institution-specific portfolio weights into the macro-simulation framework, providing a more realistic assessment than standard uniform-transmission assumptions. Three scenarios are simulated (policy design, interim realization, and expansionary response) to assess the macroeconomic impacts of credit concentration. The results reveal a significant gap between the initial policy design and its actual realization, generating an economic opportunity loss of …

The Disconnect In Female Labour Force Participation Policy In Egypt: Design And Implementation Gaps, Miral Mohamed Omran

Theses and Dissertations

This study investigates the disconnect between Egypt's ambitious female labor force participation (FLFP) policy goals in the National Strategy for the Empowerment of Egyptian Women 2030 and the declining indicators since its launch. Applying Van Meter and Van Horn's implementation framework, it analyzes the full policy process using qualitative interviews across government, civil society, and private sector actors involved in the national policy’s design and execution. Findings reveal structural failures, resource shortages, coordination gaps, leadership turnover, and donor-driven fragmentation, intensified by cultural norms and frontline resistance. Recommendations prioritize short-term administrative tweaks leveraging public sector downsizing for harmonization and rethinking the …

A Stadium In Our Backyard: Community Participation In Stadia Redevelopment Projects, Sofia Zazueta

Master's Theses

The Santiago Bernabeu in Madrid, Spain and the Chase Center in San Francisco, California are two stadium redevelopment projects that exemplify the stakeholder dynamics that come into play when developers pitch a multipurpose stadium located a few blocks away from people’s backyards. Urban development patterns must be in constant evolution to meet the needs and demands of the current generations. In cities, stadia redevelopment projects have entered the picture to reimagine the role that these structures once played. The stadium once used for the sole purpose of holding matches has become a venue that now hosts different events such as …

Justice On Autopilot: Comparing Predictive Litigation And Data Justice In Bay Area Municipal Governments, Darris M. Thomas

Master's Projects and Capstones

This Capstone project examines how Bay Area municipal governments, specifically the City and County of San Francisco, Alameda County, San Mateo County, and Santa Clara County, are adopting and governing predictive litigation technologies, and what these practices reveal about the possibilities and limitations of data justice in advancing racial equity, transparency, and public accountability. Drawing on a qualitative, comparative case study methodology analyzing procurement contracts, AI governance policies, California Public Records Act (CPRA) disclosures, and semi-structured interviews gathered across fifteen municipal legal institutions, the research applies an interdisciplinary theoretical framework synthesizing John Rawls’s distributive fairness, Nancy Fraser’s recognition justice, Tom …

Elevating Voices: Exploring The Impacts And Experiences Of Required Workplace Dei Training, Marika Barto

Dissertations

Mandatory diversity, equity, and inclusion (DEI) training is a common element institutional DEI initiatives in their response to dismantling racial inequity in government organizations; yet, the lived experiences of racially marginalized participants remain critically underexamined—particularly in government settings, where the bureaucratic structures implementing these trainings are themselves racialized. This research was conducted during one of the most politically hostile environments for DEI work in recent memory. Federal executive actions in 2025, specifically the “Bondi memo,” directed entities subject to federal antidiscrimination laws to cease DEI practices, creating immediate chilling effects that directly impacted this study and reminded us that the …

Who Gets To Be Taken Seriously? Three Atypical Scholars Navigate Doctoral Education At The Intersections Of Race, Neurodivergence, And Veteran Identity, Sr. Richard De La Garza

Dissertations

As a first-generation, neurodivergent, Mexican American/Chicano veteran, I entered the University of San Diego's doctoral program having had experiences that most institutional intake processes would label as risk factors. The Findings chapter of this dissertation begins by describing those experiences—not as a confession, but as the foundation for a systematic inquiry into how doctoral legitimacy is produced, withheld, and defended. The description of my life experiences is followed by a discussion of the doctoral journeys of two other study participants who also were atypical doctoral candidates.

The central argument being advanced is this: What higher education calls "fit," "rigor," and …

A Quantitative Study Examining The Impact Of Gender On Covenantal Empowerment And Mental Health Quality Of Life Among 911 Dispatchers, Michael Ryan Udriét

Doctoral Dissertations and Projects

This quantitative correlational study examined factors affecting the mental health quality of life (MHQoL) of 911 dispatchers in Greater Richmond, Virginia. Dispatchers frequently experience psychological strain due to exposure to traumatic calls, demanding workloads, and inconsistent organizational support. Leadership is a crucial factor in shaping well-being, yet the influence of covenantal empowerment (CE)—a model emphasizing mutual support, shared accountability, and relational trust—on dispatcher mental health remains underexplored. This study examined the relationship between CE and MHQoL, explored gender as a moderator, and considered additional demographic and work-related factors including age, years of experience, work shift, length of shift, marital status, …

Operational Responsibility In Ai Governance: A User-Centric Liability Framework, Zhengyang Chen

Faculty Publications

Who bears responsibility when artificial intelligence systems cause harm? This question has become central to AI ethics and governance. Most existing approaches focus on developers, yet this faces serious practical and theoretical problems. Drawing on tort law, agency law, and philosophy of technology, this paper argues that AI should be understood as an instrument whose outputs remain the responsibility of human operators rather than developers. We call this 'user-centric governance.' Placing accountability with deployers promotes public trust by creating clear lines of responsibility, a concern that governance approaches have often overlooked. It preserves democratic accountability by keeping human actors answerable …

Governance And Ethical Gaps In The J-1 Summer Work And Travel Program: A U.S.–China Case Study On Public Trust And Participant Protection, Yuhong Min

Master in Public Administration Theses

This study examines how implementation gaps shape public trust in transnational exchange programs, using the J-1 Summer Work Travel (SWT) program as a case in a U.S.–China context. The SWT program, a U.S. government–regulated cultural exchange initiative, is designed to promote cultural exchange through a well-established regulatory framework. It operates through a multi-actor governance system involving government agencies, nonprofit sponsors, employers, and intermediary organizations across national boundaries.

Drawing on a mixed-methods approach that combines 43 survey responses and 9 semi-structured interviews, this study explores how program design is translated into practice and how governance dynamics affect participant experiences. The findings …

Local And Indigenous Knowledge, Innovation, And Sustainable Development: Creating Sustainable Futures Amidst Crisis Conditions At The Community Level, Carlos Andrés Arias

Dissertations and Theses

In 1987, the Brundtland Commission's Our Common Future (1987) made clear the need to reject longstanding development processes and focus on sustainable development. The Commission stressed that actual sustainable development integrates three elements: social development, economic development, and environmental protection. Though developed nations have achieved economic growth through conventional and extractive development practices, these practices have intensified natural disasters driven by climate change, increased food insecurity, and deepened poverty. This has acutely impacted Indigenous and local communities, many of whom face crisis conditions, such as war, terrorism, civil disorder, and their aftermath. Even so, many of these communities successfully implement …

Law Enforcement Policies, Training, And Developmental Disability Encounters Involving Autism, Tariya Sanders

Walden Dissertations and Doctoral Studies

No abstract provided.

From The Editor In Chief, C. Anthony Pfaff

The US Army War College Quarterly: Parameters

Welcome to the Summer 2026 issue of Parameters, which consists of two In Focus special commentaries, three forums (Indo-Pacific, Strategy, and Historical Studies) and the Strategic Competition Corner.

Rethinking Power: E. H. Carr’S Enduring Lessons For Modern Strategists, Brian J. Hasse

The US Army War College Quarterly: Parameters

This article argues E. H. Carr’s classic conception of power provides enduring lessons for national security, but these lessons are easily lost in application. Unlike much of the existing literature, this article emphasizes how modern conceptions of power convey an illusion of balance, while the national security bureaucracy constrains the effective synchronization of power. The analysis leverages both historical and contemporary case studies to identify what a balanced conception of power looks like in practice, with the hope of informing US national security strategy and policy in today’s complex security environment.

Turning Tactical Victories Into Strategic Success: Counterinsurgency In The Irish Civil War, 1922–23, Gareth Prendergast, John A. Nagl

The US Army War College Quarterly: Parameters

The fundamentals the Irish National Army used in the Irish Civil War (1922–23) are a model for the successful application of a classic counterinsurgency which, if understood earlier, could have made a difference in the United States’ most recent wars in Iraq and Afghanistan. The Irish Civil War has not been examined in-depth through the lens of modern counterinsurgency doctrine. This article draws on military history and recent counterinsurgency doctrines to provide US policymakers and military practitioners practical guidance for how counterinsurgent forces can foster trust and use appropriate tactics that lead to strategic success.

Parameters, Usawc Press

The US Army War College Quarterly: Parameters

No abstract provided.

Geopolitical Chessboard: How Vietnam Shapes American-Chinese Competition, Kiet H. Lê, Hiep X. Trần

The US Army War College Quarterly: Parameters

Vietnam’s geostrategic position—bordering China and commanding key South China Sea maritime routes—makes it a pivotal actor in shaping great-power competition in Southeast Asia. This article argues that the United States should support Vietnam’s neutrality and strategic autonomy as a means of countering Chinese influence. Unlike prior studies that portray regional states as passive players, this analysis highlights Vietnam’s active role in influencing regional dynamics. Through comparative analysis with the Philippines, using historical case studies, geographic assessments, and policy reviews, the article offers practical insights for military and policy practitioners on how geography shapes alliance formation and strategic competition.