Organizational Communication Commons^™

Fair And Square?: An Examination Of The Relationships Among Classroom Justice And Relational Teaching Messages, Laura E. Young, Sean M. Horan, Brandi N. Frisby

Scholarship and Professional Work - Communication

Students and instructors acknowledge the importance of the instructor–student relationship in the classroom. Despite the importance of the instructor–student interpersonal relationship, there can also be unexpected or undesirable outcomes associated with relational teaching. Using the theoretical framework of leader–member exchange, we explored relational teaching messages to understand how they may relate positively or negatively to student perceptions of classroom justice. Participants (N = 124) completed measures about relational communication strategies (i.e., rapport, confirmation, and affinity-seeking) and classroom justice (i.e., procedural, interactional, and distributive). Results indicate the enjoyable interaction dimension of rapport positively predicted perceptions of all three types of justice. …

The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to team performance in global virtual teams. We report on a study on global virtual teams involved on applied projects in industry. Team members differed in location and nationalities. This paper examines the relationships between goal commitment, planning and conflict. Data were collected from 34 teams in an international Master program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South America. Students were assigned to teams of size 3 and participated in 15-week project as …

A Strategic Communication Campaign To Build Effective Relationships, Lauren Kluge Padillo

Masters Theses

This creative thesis discusses a strategic communication campaign that will help build effective relationships with the use of several communication strategies and marketing plans. I used our department's move to a new location as an opportunity to initiate dialogue to solve communication problems that are currently an issue. A brochure was developed as a tool that can be later used for reference. The project was successful and did bridge the communication gaps. Based on the success of the project, we will continue to use the literature and make visits to our internal and external customers.

Communication At Superfund Sites And The Reification Of Division: Toward A Convergence-Building Model Of Risk Communication, Anna G. Hoover

Theses and Dissertations--Communication

This case study evaluates government communication practices at Superfund sites. I describe agency communication practices in Superfund communities, paying particular attention to the U.S. Environmental Protection Agency's

Seven Cardinal Rules of Risk Communication and its role as a model for federal agencies engaged at these sites. Situating the study within a theoretical milieu that includes sensemaking and symbolic interactionism, I examine whether current practices deepen divisions among stakeholders, reducing the possibility for communicative convergence.

I implement textual analysis and narrative inquiry to examine written and spoken communication about the Paducah Gaseous Diffusion Plant National Priorities List Superfund site. Through …

Organizational Response To Perceptual Risk: Managing Substantial Response To Unsubstantiated Events, Elizabeth L. Petrun

Theses and Dissertations--Communication

Analysis and perceived severity of risk influences organizational decisions to anticipated threats. As economic development and technology improve our standards of living, they also create new challenges to conceptualizing concrete and abstract threats. Organizations that face new threats, along with agencies that oversee these organizations, produce tightly coupled systems that increase risks for direct, indirect, and future stakeholders (Perrow, 1999). Natural disasters, political misbehavior, organizational corruption, financial collapse, food and water contaminations, chemical or nuclear accidents, international tension, to name a few, all present risks and challenges. Unfortunately, many of these situations endanger the lives and well-being of persons. The …

Knowledge Sharing And Knowledge Management System Avoidance: The Role Of Knowledge Type And The Social Network In Bypassing An Organizational Knowledge Management System, Susan A. Brown, Alan R. Dennis, Diana Burley, Priscilla Arling

Scholarship and Professional Work - Business

Knowledge sharing is a difficult task for most organizations, and there are many reasons for this. In this article, we propose that the nature of the knowledge shared and an individual's social network influence employees to find more value in person-to-person knowledge sharing, which could lead them to bypass the codified knowledge provided by a knowledge management system (KMS). We surveyed employees of a workman's compensation board in Canada and used social network analysis and hierarchical linear modeling to analyze the data. The results show that knowledge complexity and knowledge teachability increased the likelihood of finding value in person-to-person knowledge …

Changes In Auditing: A Three Part Investigation, Denise R. Hanes

2013

This dissertation consists of three studies investigating changes in auditing. This abstract summarizes each study, including purpose, methodology, and findings.

The first study synthesizes the extant literature examining geographically distributed work arrangements in other disciplines such as management and social psychology. Focusing on communication and coordination, knowledge sharing, work design, and social identity in geographically distributed teams, I identify opportunities for future research to expand our understanding of how geographically distributing audit work impacts auditors, the audit process, and audit quality.

My second paper explores a key contributor to the success of geographically distributed work highlighted in my literature review: …

Nbc Peacock North Winter 2013, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Steve Capus Guest Speaker at Spring Luncheon -- NBC's Richard Engel and Crew are Freed in Syria -- Sandy Destroys Peacock North Members' House -- Peacock Apples: Frank & Cort Snell -- A Today Show Memoir

Connecting With Volunteers: Memorable Messages And Volunteer Identification, Sarah Steimel

Department of Communication Studies: Faculty Publications

Many of the 1.8 million registered nonprofit organizations in the United States rely on the services of volunteers to be able to connect with and meaningfully serve their communities. However, volunteers are less likely to receive formal socialization and training than paid employees. Thus, this study employs the concept of memorable messages as a way for exploring the ways in which messages received by volunteers from a variety of organizational sources may affect their volunteer identification with the nonprofit organization they serve. Three results emerged from the data, including: (a) sources of memorable messages in volunteer organizations; (b) types of …

Prescribed Reading: December 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Thank you for helping us grow
• Providing award-winning care!
• Internal Medicine has access again!
• Welcome to our new providers
• Linda Lindberg, RN, MSN, CNP
• Welcome to these new employees
• Recognizing years of service
• Employee benefit year-end reminders
• Medical expense changes for 2013
• Clinic will be closed these 2013 holidays
• Paid Time-Off policy reminders
• I.S. staff move to new building
• Eating right on the run!
• The nature of what we do
• Give the gift of independence and safety
• Got sick kids?
• Patients needed for heart research study
• CCHS floral arrangement at funerals
• Nicotine dependence program available
• Weight loss …

Patient Care News: December 2012, St. Cloud Hospital

Patient Care News

Happy Holidays

Christmas and New Year's Holiday Sign-up Sheets for Cut and Call

Daisy Award Honoree: Cara Plaine RN

Help! My Patient Has a Guardian. What Does This Mean?

Staff Injury Due to an Aggressive Patient

Organizational And Societal Factors: Their Impact On Individual Attitudes, Kristen Backhaus

Organization Management Journal

No abstract provided.

The Constructivist Approach To Learning, Steven Meisel

Organization Management Journal

No abstract provided.

Wrapping Up Omj’S First Year With Routledge, Taylor & Francis As Publisher, William P. Ferris

Organization Management Journal

No abstract provided.

Using The Three Stooges To Illustrate The Scientific Method, Steven M. Dunphy, Joe Dobson

Organization Management Journal

An exercise using a comedy film is proposed for illustrating social science experimentation and the scientific method. Not every consumer of research or data reports may have had training in research methodology. This article offers a way of introducing research methods and the critical examination of such reports to these consumers, who are often the ones most needful of rigor in assessing data, rather than taking things at face value. Whether one is evaluating information from business, government, or media sources, the lessons learned from Moe, Larry, and Curly in Hoi Polloi are quite valuable.

A Model And Test Of Individual And Organization Factors Influencing Individual Adaptation To Change, Jane D. Parent, Cheryl C. Sullivan, Christina Hardway, D. Anthony Butterfield

Organization Management Journal

This study analyzed the antecedents and outcomes of individual adaptation to a changing work environment. We developed and tested a model of both individual factors and organizational factors affecting individual responses to change. We hypothesized that individuals reporting higher levels of the antecedent variables would also report higher levels of adaptability. We also hypothesized better adaptors would perceive better work outcomes. The model was tested in a field study of 169 participants across four different organizations experiencing varying changes. Results indicated participation, role clarity, and optimism were positively related to adaptability. Further, we found that better adaptors were more satisfied …

You Want Me To Trust You? Using Adventure Learning To Teach Millennials About Trust, Kathleen J. Barnes, George E. Smith, Madeline Constantine

Organization Management Journal

Management educators are confronted with a variety of teaching challenges as they attempt to distill and instill practical knowledge. Compounding this overarching challenge is millennial students’ desire to be actively involved in their own learning and their need to receive immediate feedback regarding the practical implications of their course material. One particularly difficult topic to teach millennial students is trust. Adventure learning provides a medium to address these student desires and to explore trust in an emotionally, socially, and physically safe environment. This article explores adventure learning and looks at specific activities being used at a medium-sized, northeastern university to …

Health Professionals’ Challenges In Managing Hiv/Aids In South Africa, Lynette Louw, Claude-Helene Mayer

Organization Management Journal

The unprecedented human immune deficiency virus and acquired immune deficiency syndrome (HIV/AIDS) crisis worldwide, and specifically in Africa, requires new thinking, new practices, and new research into health management. Identifying the challenges in managing HIV/AIDS from a health professional’s perspective would bring new opportunities and uncertainties to health management. Being able to use the opportunities and to better cope with the uncertainties would require a fundamental change and transformation in organizational health management, thinking, and practices. This case study presents selected research findings from a more comprehensive qualitative research study conducted in a selected health organization in South Africa. The …

The New Entrepreneurial Leader: Developing Leaders Who Shape Social And Economic Opportunity By Danna Greenberg, Kate Mckone-Sweet, And H. James Wilson, D. Jeffrey Lynn

Organization Management Journal

No abstract provided.

Trailblazing Healthcare: Institutionalizing And Integrating Complementary Medicine, Barbara F. Sharf, Patricia Geist Martin, Kevin-Khristián Cosgriff-Hernández, Julia Moore

Department of Communication Studies: Faculty Publications

Objectives — This study examines three integrative health centers to understand their (1) historical development, organizational goals, and modalities, (2) the processes and challenges of integrating complementary and allopathic medicine, while encouraging staff collaboration, and (3) how each center becomes institutionalized within their community.

Methods — We focus on three organizational case studies that reflect varying forms of integrative health care practices in three U.S. cities. Participant-observation and in-depth interviews with center directors were analyzed qualitatively.

Results — Important patterns found within the three cases are (1) the critical role of visionary biomedical practitioners who bridge complementary and allopathic practices, …