Industrial and Organizational Psychology Commons^™

Support From Below And Above: The Impact Of Perceived Subordinate Support, Leader-Member Exchange, And Perceived Supervisor Support On Supervisor Attitudes, Rachel Browder

Masters Theses and Doctoral Dissertations

Existing research indicates that perceived support is positively related to job performance and can influence perceptions of support by those with whom they interact. While there is a large body of research examining employees’ perceived support from their supervisors (i.e., perceived supervisor support: PSS) and the organization (i.e., perceived organizational support: POS), little research has examined the impact of supervisors’ perceptions of support from their subordinates. The present study evaluates the relationship between Perceived Subordinate Support (PSubS) and organizational commitment, job satisfaction, and turnover intentions, and the moderating impact of PSS and Leader-Member Exchange (LMX) on these relationships. Data were …

Working With Wildlife: The Effects Of Stressors And Resources On Burnout And Engagement For Animal Caretakers, Destiny Burns

Masters Theses and Doctoral Dissertations

The present study was designed to identify the impacts of stressors experienced by animal caretakers within zoos, aquariums, and shelters. To analyze these impacts, I administered a survey to individuals within this population which assessed interactions with environmental, social, and financial stressors for animal caretakers in relation to engagement and burnout. In total, 112 animal caretakers participated in the study. Results supported that physical stressors were most commonly encountered within the workforce, but coworker conflict was the only stressor to have consistent significant effects on burnout and engagement. Specifically, more coworker conflict was associated with more burnout and less engagement. …

Perceptions Of Injustice Among Intercollegiate Athletes: Effects Of Response Type On Individual Well-Being And Perceived Team Cohesion, Linsey Klein

Masters Theses and Doctoral Dissertations

When individuals perceive the relationship between what they put into an exchange relationship to be unequal to the outcomes they receive, they are said to be in a state of inequity. This perceived lack of fairness is often referred to as injustice and can have negative effects on the individual and team. Currently, there have been few theory-based approaches to exploring perceptions of injustice within an athletic context. In the present study, online surveys were completed by 78 student-athletes at regional universities to identify the specific types of injustice they perceived, the behavioral and cognitive responses to those perceptions, and …

Employer Perceptions About Addiction Recovery And Hiring Decisions, Haley Henderson, Joseph Barnet, Valerie Hoots, Andrea Clements

Undergraduate Honors Theses

Drug and alcohol addiction is a nationwide epidemic with an increasing number of Americans being affected. Individuals who seek treatment for their addiction often face barriers, such as costs, waiting time, and available support, and those who are able to receive treatment are likely to experience or anticipate stigma from others. Existing literature has found that many employers have negative perceptions of individuals in addiction recovery. However, there is limited research that has analyzed whether these negative perceptions affect hiring decisions. We predicted that employers would have negative perceptions of those in recovery, would be less likely to hire individuals …

Different Paths, Same Destination? Comparison Between Two Approaches To Developing Situational Judgment Tests On Cross Cultural Competency, Xiaowen Chen

Theses and Dissertations

This dissertation focuses on developing SJTs to measure an individual’s cross-cultural competency, and comparing the two SJT development approaches in terms of development costs, reliability, validity, susceptibility to social desirability, and test-taker reactions. In the first phase, the two 3C SJTs were developed with the model-based approach and the SME-driven approach respectively. In the second phase, data were collected to examine the reliability and validity of the two SJTs. Both 3C SJTs demonstrated acceptable reliability (αSME = .72; αmodel =.70), and convergent to CQS (rSME = .35, p < .01; rmodel = . 24, p < .01). The SJTs psychometric properties were further examined in the third phase, wherein the SJTs displayed similar reliability and were convergent to CQS. Both SJTs predicted satisfaction with overseas life (βSME = .24, p < .01; βmodel = .18, p < .05) and sociocultural adaptability (βSME = -.20, p < .05; βmodel = -.21, p < .05), meanwhile, only having none or small correlation with satisfaction with general life (rSME = .10, n.s. and rmodel = .19, p < .05). The SME-driven SJT outperformed the model-based SJT and CQS in predicting the actual multicultural team performance that was rated by peers (βSME = .26, p < .05; βmodel = - .04, n.s.; βCQs = .01, n.s.). The utility of the two SJT development approaches, implications, future research directions and limitations were discussed in the end.

Determinants Of Safety Outcomes In Organizations: Exploring O*Net Data To Predict Occupational Accident Rates, Lavanya Shravan Kumar

Theses and Dissertations

Workplace safety is of utmost importance given the regular occurrence of both fatal and nonfatal occupational injuries all around the world. Although research in this area is hugely prevalent, it is focused mainly on safety climate and lacks an integrated approach when examining predictors of safety outcomes. The development of an occupational risk factor that predicts safety outcomes will aid in understanding the relative importance of different factors that contribute to safety and help organizations target their safety programs and interventions efficiently. The present study is an exploratory analysis utilizing publicly available O*NET data (work activities, work context features, and …

“Say Something!”: Examining The Bystander In Sexual Harassment, Lida Ponce

Theses and Dissertations

This research addresses the problem of sexual harassment in the workplace. Past research on harassment has primarily investigated the victim and the perpetrator, with limited research on bystanders in these events. However, bystanders can play an important role in the occurrence and outcomes of harassment by speaking up and intervening, particularly when the victim is too intimidated to do so. Therefore, this research examined this issue, focusing on factors influencing bystander intentions to intervene in sexual harassment incidents. Specifically, drawing from the Cognitive-Affective Processing System approach (Mischel & Shoda, 1995), this study investigated the construct of give/take/match (Grant, 2013) as …

Leading Together: Exploring Conditions For Shared Leadership Emergence In Teams, Charles Percy Reed Scott

Theses and Dissertations

Modern workplaces require complex teamwork and leadership behaviors to innovate and achieve their goals effectively. Research has found that one of the best ways to help improve team collaboration and performance is to foster shared leadership across the team members. However, little research has been conducted to determine what factors actually drive the emergence of shared leadership in teams. This archival study examines the possible factors and pathways that lead to shared leadership emerging within teams. The data from sixty-six (66) three-person teams was used. Each team member had to collaborate to successfully complete a simulated spaceship bridge task. Six …

Effects Of Contemplative Practice Applications On Learning With An Adaptive Training System, Melissa Marie Walwanis

Theses and Dissertations

This study sought to test the impact of the contemplative practices of guided mindfulness and more traditional mindfulness compared to a standard educational practices control condition, on learning. Guided mindfulness practices are embedded concentrative psychoeducational practices of contingency planning and guided reflection that are systematically sequenced in experiential learning contexts. Traditional mindfulness practices are embodied interoceptive practices such as diaphragmatic breathing, mindfulness meditation, and body scan used in a generalized sense. The control condition standard educational practices include note taking and learning styles. By engaging learners in an embedded psychoeducational practice and embodied interoceptive practices, this study sought to: 1) …

Mindfulness Arrives At Work: Deepening Our Understanding Of Mindfulness In Organizations, Jochen Reb, Tammy Allen, Timothy J. Vogus

Research Collection Lee Kong Chian School Of Business

Mindfulness has become an increasingly popular practice and in parallel scholarly research has grown considerably. However, the study of mindfulness at work remains limited and motivates this special issue on “Mindfulness at Work: Pushing Theoretical and Empirical Boundaries.” In this introduction to the special issue we offer a brief initial grounding in the literature on mindfulness at work and in organizations. We then turn attention to how the six articles in this special issue advance this nascent field. We use both as a point of departure for considering the benefits and limits of mindfulness in organizations as well as the …

Motivational Factors And Job Performance Of Banking Industry Employees In Klang Valley, Zaini Muhammad Ariff

Student Works (2020-2029)

Employees’ job performance has been found decreasing and variation changes from time to time. The main objective of this research is to study the relationship between the working conditions, employees’ satisfaction, salaries and benefits, and achievement/recognition towards the job performance of banking industry employees in Klang Valley. In this research study, a total of two hundred (200) bank employees who work in bank around Klang Valley has been selected as respondents. Descriptive analysis (frequency, mean, and standard deviation) and inferential analysis (Pearson correlation coefficient) were used. Pearson correlation analysis’s result shows a significant relationship between the independent variables (working conditions, …

Job Knowledge Tests, Michelle Graef

Umbrella Summaries

What are job knowledge tests?

In an employment context, job knowledge tests are hiring tools that assess candidates’ knowledge of facts, principles, concepts, and other information that is important for performance of a job (Hunter, 1983). This knowledge falls into two general categories: (a) technical information and (b) the processes and judgmental criteria required to perform correctly and efficiently on the job (Hunter, 1983). Measures of job knowledge vary in the level of specificity of the content. Some measures are intended to test a candidate’s knowledge of specific content for a specific job, whereas other measures are designed to assess …

Longitudinal Applications Of Stepladder Technique For Enhancing Group Performance, Conner Lutterman

Discovery Day - Prescott

Stepladder technique is intended to improve decision making in small groups by structuring the entry of group members, ensuring that each member contributes to the decision-making process. Previous research has employed the stepladder technique for intellective exercises of short duration. Here, we examined a more realistic application of the stepladder technique to a longitudinal project team engaged in a design/build/ test engineering program. Application of stepladder technique beyond a laboratory/one-time setting is a unique addition to the team performance research. Preliminary data indicates that the stepladder technique is effective in a longitudinal project more aligned to typical organization applications; constraints, …

Job Embeddedness, Megan Paul

Umbrella Summaries

What is job embeddedness?

Job embeddedness refers to the extent to which employees are connected to their jobs through a social web. It includes three aspects, each of which is considered in light of the job or organization (“on-the-job embeddedness”) and the community (“off-the job embeddedness”): (a) links—the extent to which people have links to other people or activities, (b) fit—the extent to which their job and community are similar to or fit with the other aspects in their life space, and (c) sacrifice—what they would give up if they left, especially if they had to move to another city …

Megachurches Can Have Mega Problems - Insights From Toxic Leadership In Modern Megachurches, Brandon Billings

Honors Scholars Collaborative Projects

The Christian megachurch is a relatively recent phenomenon, championing new ideals and theological practices for faith communities around the world. Megachurches, by definition, are Christian churches that consist of over a thousand attendees. Most megachurches are independent from a denomination – a characteristic that brings a multitude of advantages as well as challenges. One specific challenge for megachurches is the problem of potential abuse by pastors that are characterized by toxic and destructive leadership. In recent years, many Christians, as well as non-Christians, have been shocked by the number of megachurch pastors revealed as bullies, narcissists, or sexual assailants. Although …

Supervising Child Welfare Professionals Virtually During A Pandemic, Quality Improvement Center For Workforce Development

Other QIC-WD Products

We are in the midst of a pandemic and many child welfare professionals across the country are working from home. Not only are staff having to become accustomed to this new “normal,” but are having to do so while educating their own children, caring for elderly parents, and determining how to meet the needs of the families and children they serve. During the COVID 19 crisis, supervisors must consistently engage their employees, while assessing the needs of their employees and the needs of the families served by the child welfare system. The QIC-WD wants to bring the available evidence to …

A Multilevel Examination Of Unethical Pro-Organizational Behavior Decision-Making: The Role Of Citizenship Pressure, Moral Disengagement, And Moral Intensity, William Bryant

Dissertations

Unethical pro-organizational behaviors (UPB) are unethical behaviors that are intended to benefit the organization or its members. Research on this type of behavior typically involves assessing attitudinal and dispositional predictors of UPB but has largely failed to understand the process through which UPB occurs. One potential elicitation process could be through a perceived obligation that an employee has to help their organization, or citizenship pressure. By adapting Rest’s four stage model of ethical decision-making and social exchange theory, the current study aimed to identify how organizational identification might increase perceptions of citizenship pressure, and how citizenship pressure might influence elements …

Can Ratings Of Item Location Enhance Statistical Item Parameter Estimation? Extending The Feasibility Of Unfolding Irt Models, Michael Mckenna

Dissertations

Research and development of modern psychometric methods such as item response theory have drastically changed the way we understand and carry out the measurement of psychological constructs. Despite this, there has been relatively little adoption by psychological researchers to incorporate these methods into their research. While multiple explanations are surely valid, one oft stated reason is the large sample size requirements of these methods. The sample size requirements of item response theory are needed so that effective estimation of item parameters can be carried out. In an attempt to make these modern measurement methods more accessible and feasible to psychological …

Emotional Intelligence Tests, Megan Paul

Umbrella Summaries

What are emotional intelligence tests?

In an employment context, emotional intelligence tests are tools that assess job candidates’ or employees’ abilities or tendencies related to recognizing, understanding, and managing emotions. Depending on the tool, they can be used to inform hiring decisions and/or for professional development. Beyond the general description above, there is variation in the definition and measurement of emotional intelligence, with the differences falling into three categories (Ashkanasy & Daus, 2005). When it was first conceived, emotional intelligence was considered to be a set of abilities or competencies, to be assessed through actual behavior (Salovey & Mayer, 1990; …

Evaluation Of An Advanced Quality Improvement Program, Arjun M. Dangre Bds Mph, Angelo P. Giardino Md, Phd

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Texas Children’s Hospital implemented the Advanced Quality Improvement and Patient Safety Program (AQI) in 2009, designed to train clinicians and staff to develop leaders in quality improvement to improve patient care, lower costs, change culture, and lead improvement initiatives at the organization. Evaluations of the AQI programs measured the program’s effectiveness in achieving its goals and objectives. This paper describes the Texas Children’s Hospital’s Advanced Quality Improvement and Patient Safety program (AQI,) the program’s evaluation processes, and show the results of the evaluation of the AQI programs using evaluation surveys completed by QI participants over the span of 13 successful …

Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The vast majority of the U.S. workforce (80%) says they would like to telework at least part-time, according to research by Global Workplace Analytics. Although not all jobs are conducive to telework, the Washington State Department of Children, Youth & Families (DCYF) is working with the QIC-WD to design, implement, and research the impacts of telework as a strategy to support and retain the child welfare workforce. Implementing telework is more complicated than giving staff a laptop and a cell phone and telling them to check in with their supervisor. This post summarizes what actions DCYF is taking to implement …

Integrity Tests, Michael Cunningham, Megan Paul

Umbrella Summaries

What are integrity tests?

Employee integrity tests are attitude self-report hiring tools that measure candidates’ disposition to productively perform their work, while refraining from counterproductive actions. Counterproductive actions include behaviors such as theft; safety and procedure violations; revealing confidential information or falsifying records; arguing with customers, clients and staff; and tardiness, absenteeism and job abandonment (Gruys, as cited in Sackett, 2002). There are many commercially available integrity tests, and they are often classified as either overt or personality based (Sackett, Burris, & Callahan, 1989). Overt integrity tests (also known as clear-purpose tests) are designed to directly assess attitudes regarding dishonest …

Occupational Stressors Among Firefighters: Application Of Multi-Criteria Decision Making (Mcdm)Techniques, Fazel Rajabi, Hossein Molaeifar, Mehdi Jahangiri, Shekofeh Taheri, Sean Banaee, Payam Farhadi

Community & Environmental Health Faculty Publications

Background: Firefighters are exposed to a wide range of occupational stressors due to the nature of their job. Multicriteria decision-making technique (MCDM) is a method for identifying, evaluating, and preventing occupational stressors among firefighters. The purpose of this study was to identify and prioritize the occupational stressors among firefighters using the fuzzy delphi method (FDM) and fuzzy analytical hierarchy process (FAHP).

Methods: This qualitative-descriptive study was carried out in two stages. First, the most important occupational stressors of firefighters were identified and screened using a systematic review of scientific references and expert opinions based on the FDM. Then, all of …

Further Understanding Of The Spillover Process: Work Influences On Family Disengagement And The Mediating Effects Of Flexible Work Arrangements, Alexandra Myers

Masters Theses & Specialist Projects

Organizations have long sought to determine methods in reducing the work family conflict employees experience in order to improve overall morale as well as producing more efficient and effective employees. My study examined the spillover process from the work to family domain. Specifically, I examined the influence of work related affective rumination on family disengagement, mediated by strain-based work-to family conflict. I also examined the buffering effects of flexible work arrangements on the relationship between strain-based work-to-family conflict and family disengagement. Utilizing a sample of employees recruited via Amazon’s Mechanical Turk and working full-time outside the home, I analyzed the …

Western Kentucky University Psychological Sciences Faculty Bars Revision, Brian Coyne

Masters Theses & Specialist Projects

In any organization, universities included, the development of quality personnel to perform work is of paramount importance. Thus, the ability to identify individual employee strengths and weaknesses and provide constructive feedback is vital. In this thesis I discuss the strengths and weaknesses of various performance appraisal formats, before suggesting behaviorally anchored rating scales (BARS) as an optimal tool in evaluating the performance of university faculty. I discuss BARS development in depth, as well as highlight BARS strengths as a performance appraisal tool. I further outline the process used and results obtained in updating the BARS used in the performance evaluation …

A Monte Carlo Analysis Of Thorndike's Indirect Range Restriction Correction Equations, Michael Thomas Pelayo

Masters Theses & Specialist Projects

Employee selection is an important process for organizations. Organizations seek to select the best employees for their available positions. Testing is key to many selection efforts. The results of studies assessing the criterion-related validity of a selection test are affected by a number of statistical artifacts, one of which is range restriction. Range restriction has the effect of attenuating the correlation coefficient. Statistical equations exist to correct for the effects of range restriction, and they enable researchers to obtain a more accurate estimate of the validity coefficient. Thorndike (1949) developed the best known and most frequently used of these correction …

A Monte Carlo Analysis Of Standard Error-Based Methods For Computing Confidence Intervals, Elayna Wichert

Masters Theses & Specialist Projects

The objective of this study is to empirically test existing techniques to calculate the likely range of values for a Classical Test Theory true score given an observed score. The traditional method for forming these confidence intervals has used the standard error of measurement (SEM) as the basis for this confidence interval. An alternate equation, the standard error of estimate (SEE), has been recommended in place of the SEM for this purpose, yet it remains overlooked in the field of psychometrics. It is important that the correct equation be used in various applications in personnel psychology. Monte Carlo analyses were …

Unpacking The Burnout Phenomenon: Understanding Daily Influences On Burnout, Emily Houk

Masters Theses & Specialist Projects

Burnout is a work-related phenomenon that is not bound to the work domain. As such, experiencing burnout can be particularly detrimental for employees because effects of burnout can spill over into other life domains. The present study serves to examine the burnout phenomenon; specifically, I examined the direct effect of daily job stress on perceptions of burnout, as well as explored daily work-related affective rumination as a mediating effect in the relationship between daily job stress and burnout. Work-related affective rumination is a mechanism that potentially helps to explain how buildup of daily job stress influences the development of burnout. …

Developmental Experiences Impacting Leadership Differentiation In Emerging Adults, Gabrielle E. Metzler

Industrial-Organizational Psychology Dissertations

Several decades of research have indicated a strong relationship between developmental experiences and the lessons that shape one’s leadership. Furthermore, researchers have suggested that effective leadership often involves a complex combination of various components or character qualities. Differentiated leadership involves knowing and expressing one’s convictions while also listening to and deeply understanding the perspectives of others around them. Research is limited on which experiences shape differentiated leadership or a shared capacity of conviction and connection. As a critical phase of development, emerging adulthood (the phase of life from ages 18 through 25) may be a particularly important time to develop …

The Effects Of Optimism, Transformational Leadership, And Work Engagement On Work Outcomes: A Moderated Mediation Model, Chad Kenneally

Psychology Theses & Dissertations

Optimism serves as a powerful resource that can help employees accomplish tasks at work and overcome challenges. However, there are still psychological connections that need to be drawn to explain why optimism has these effects. The Job Demands-Resources Model and the general resource perspective have previously investigated resources in the workplace and the relationships they hold with different work outcomes. In this study, work engagement was investigated as a mediator between optimism and task performance, work withdrawal, and turnover intention. Transformational leadership was investigated as a moderator for the relationship between optimism and work engagement. Optimism was expected to have …