Industrial and Organizational Psychology Commons^™

Repairing Workplace Trust: A Process-Based Classroom Exercise For Management Education, Luke A. Langlinais Ph.D.

Posters

Trust is essential in every workplace, but conflicts, mistakes, and broken promises are inevitable. This project develops an experiential classroom exercise in which students diagnose workplace trust violations, examine the perspectives and emotions of both parties, and practice selecting and communicating evidence-based reparative actions. The exercise translates organizational behavior research into a practical learning experience that develops not only managerial competence but also the character, empathy, and relational wisdom needed to build healthy organizations and promote human flourishing.

I gratefully acknowledge peer review feedback on this project, and I am accountable for writing of this product without generative AI and …

Stop Blaming My Users: Illumination Of The Technocentric Mythos Bias, Ervin H. Frenzel, Richard Lightcap

Journal of Cybersecurity Education, Research and Practice

 Abstract -This conceptual essay addresses the need for systemic and systematic transdisciplinary analytical techniques within cybersecurity and technical security. This conceptual essay is contingent upon recognition that cybersecurity is not simply technical in nature, it does not need an adversary, and more importantly it is based upon systems engineering and systems thinking.  The essay contributes a socio-technical attribution chain and field-specific ontology/taxonomy which distinguish user-triggered events from root causes, latent conditions, technical debt, validation failures, governance failures, and attribution bias before assigning responsibility to end users. It systematically defines an ontology inclusive of developer technical debt, organizational debt arising from …

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …

Preferences For And Effectiveness Of Role-Play On The Acquisition Of Cognitive Behavioral Therapy Skills, Logan D. Zupko

All NMU Master's Theses

Effective training of clinicians is crucial for ensuring high-quality clinical practices. This study evaluated the effectiveness of and preference for two teaching strategies within a behavior skills training (BST) framework for training novice adults in Cognitive Behavioral Therapy (CBT) components. College students participated in multiple laboratory sessions across three study phases: Introduction, Choice, and Training. During the Introduction Phase, participants learned CBT Component 1 with either feedback only or feedback combined with brief role-play for incorrect skills. These two teaching strategies alternated across trials to ensure the participant was exposed to each equally. The Choice Phase allowed participants to select …

Psychological Treatment Behind The Walls:Insights From The Inside, Rogelio Serrano

Psychology Division Scholarship

Repeated eras of mass incarceration, criminalization of marginalized communities, and substance use policies have created a revolving door of justice involved populations. The ever-increasing prison population has repeatedly become the largest contingency of mental health clientele for an overburdened mental health system. Those who work with formerly incarcerated individuals in the community often don’t know the unique set of challenges faced by practitioners within the system. Increased understanding and coordination of care can offer opportunities for sustained recovery and reduced levels of recidivism. In this presentation participants will learn about the unique insights on mental health treatment that can be …

Professional Development Experiences Aligned To The Ideal Self: A Positive Psychology Perspective On Individual Development, Udayan Dhar

Faculty Journal Articles

The purpose of this study is to use a positive psychology lens to broaden and refine our understanding of professional development experiences, and to construct a practical, but evidence-based framework for a developmental human resource management (HRM) system. Study 1 uses focus group interviews with 18 full-time professionals enrolled in a management education program to explore experiences that are likely to strengthen and clarify one's aspirational future professional identity, or the ideal self. In study 2, two separate professional samples (N = 204, 271) are used for measurement development and hypotheses testing. Overall, the two studies show that 15 …

Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza

The Scholarship Without Borders Journal

Organizations grapple with significant challenges such as burnout, turnover, and low job satisfaction. Studies indicate that emotional exhaustion, influenced by job demands and available resources, significantly impacts job performance positively or negatively. This quantitative study uses secondary data from the Work, Family, and Health Study to investigate the relationship between role clarity and burnout within Tomo, the technology division of a Fortune 500 company in the United States. The findings reveal a significant inverse correlation between role clarity and burnout, with participants reporting "Never" experiencing burnout more likely to have well-defined roles. Supported by chi-square and linear regression analyses, these …

The Chemistry Between Us: Illuminating Complementarity Patterns In Interpersonal Role Play Assessment Via Moment-To-Moment Analyses, Christoph N. Herde, Filip Lievens

Research Collection Lee Kong Chian School Of Business

In assessment and selection, organizations often include interpersonal interactions because they provide insights into candidates’ interpersonal skills. These skills are then typically assessed via one-shot, retrospective assessor ratings. Unfortunately, the assessment of interpersonal skills at such a trait-like level fails to capture the richness of how the interaction unfolds at the behavioral exchange level within a role-play assessment. This study uses the lens of interpersonal complementarity theory to advance our understanding of interpersonal dynamics in role-play assessment and their effects on assessor ratings. Ninety-six MBA students participated in four different flash role-plays as part of diagnosing their strengths and weaknesses. …

Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal

West Chester University Master’s Theses

Proposed regulations for alcohol advertising prevent beverage companies from targeting people under the legal drinking age. However, similar regulations for alcohol alternative beverages are less explored, which could allow alcohol alternative products to create awareness for alcoholic beverages among youth. Alcohol alternatives beverages, including no-alcohol and low-alcohol products, are increasing in popularity and can function as compliments to alcoholic products to decrease the total alcohol volume consumed or as substitutes for alcoholic products. Framing theory can be operationalized through the Content Appealing to Youth Index, an index of content elements found in research literature to be appealing to youth, to …

Objectification And Meaning Transference: Does Showing More Skin Mean Less Perceived Agency For Brands?, Zachariah Schlichting

CMC Senior Theses

The purpose of this study is to explore the effects of sexual imagery in advertisements on consumers’ perceptions of brand competence and agency. The effect of a brand’s expected agency was also manipulated between two groups, high expected agency (e.g., tech companies) vs low expected agency (e.g., alcohol companies). 167 participants (M=22.48, 54% women) were recruited through Sona Systems and social media to partake in an online survey conducted through Qualtrics. Participants were randomly assigned to one of four experimental groups and shown seven fictional advertisements; four target advertisements and three deception advertisements. They were then asked to rate their …

A Qualitative Investigation Of A Setting-Wide Pbs Workforce Development Programme In An Adult Disability Setting, Deirdre Kearney, Shannon Sinnott, Olive Healy

Journal of Social Care

The presence of distressed behaviours can amplify the difficulties experienced by people with intellectual disabilities (ID), and place pressure on the provision of effective support by organisations and direct support personnel. Setting-wide positive behaviour support (PBS) is an evidence-based framework aimed at enhancing quality of life and reducing distressed behaviour for people with intellectual disabilities through systemic change. Implementation science offers a route to better understand how we can support organisations to adopt best practice into routine procedures. This study employed a qualitative research design to examine the facilitators and barriers of a workforce development programme in setting-wide PBS in …

Relationship Between Contentment And Working Memory Capacity: Experimental And Naturalistic Evidence, Khai Qing Chua, Rachel Ng, Clarissa L. Q. Sung, Andree Hartanto, Vincent Y. S. Oh, Eddie M. W. Tong

Research Collection School of Social Sciences

Contentment is a positive emotion characterized by perceived goal attainment, a sense of having or being enough, and a focus on the present. Research on this new construct is thin, and no studies have examined its cognitive properties, particularly whether it facilitates or impairs controlled cognitive processes. We hypothesize that contentment positively predicts working memory. We found support for this hypothesis in two experimental studies (Studies 1 and 2) which showed that induced contentment improved working memory in the operation span task, and in one non-experimental study (Study 3) which showed that measured contentment positively correlated with working memory on …

Using Behavior Sequence Analysis To Study Teams During Long- Duration Isolation And Confinement, Andres Käosaar, Dr. Nathan Smith, Dr. David A. Keatley, Pranav Ambhorkar, Dr. Moritz Von Looz, Konstantinos Konstantinidis

Journal of Human Performance in Extreme Environments

With a renewed impetus and appetite for human space exploration, both government-funded agencies and private companies are focusing on longer and farther crewed missions into the solar system. Such space missions rely on highly interdependent teams living and working together in isolated, confined, and extreme (ICE) environments. Understanding the behavioral patterns of teams in ICE environments is, thus, paramount for the future success of such missions. Due to the complexity of studying ICE teams, several researchers have called for methodological innovations to advance knowledge in this area. In the current research, a proof-of-concept methodological approach is introduced that provides a …

Coping Strategies Mediate The Relation Between Executive Functions And Life Satisfaction In Middle And Late Adulthood: A Structural Equational Analysis, Hui Si Oh, Hwajin Yang

Research Collection School of Social Sciences

Recent studies have suggested that executive functions (EF) predict life satisfaction for older adults. However, the mechanism is not known. By analyzing a sample (N = 3,287, ages 32- 84 years) from the Midlife Development in the United States 2, we examined the mediational role of coping strategies in the relation between EF and life satisfaction. Both active coping and behavioral disengagement mediated the relation between EF and life satisfaction, and age significantly moderated the mediational pathways. Specifically, the positive effect of EF on active coping was more pronounced in middle-aged and older adults than in young adults. However, the …

Evaluating The Effectiveness Of Self-Compassion Training With Disability Support Staff, Jessica M. Venegoni

Graduate Theses/Dissertations

The current study sought to evaluate the effectiveness of self-compassion training with disability support staff concurrently completing their college education for career advancement. The intervention was guided by a combined Acceptance and Commitment Therapy (ACT) and Self-Compassion training framework. The ACT Matrix was utilized within the study prior to intervention to determine values within self-compassion and to identify three behaviors to target within the weekly self-compassion training, and daily behavior report (Polk and Schoendorf, 2014). During the intervention phase, daily reported self-compassion behaviors and weekly reported self-compassion scores were collected (Neff, 2003a; Belisle et al., 2022), as well as their …

The Relationships Between Dimensions Of Inclusive Leadership And Aspects Of Employee Engagement: Crucial Connections For Organizational Success, Rosalind F. Cohen

Antioch University Dissertations & Theses

In light of the current economic conditions in the United States brought about by the COVID pandemic, the war for talent is at a high point, and the acquisition and retention of qualified employees are highly competitive. Because employees want to feel challenged by their work and need to feel a sense of belonging, organizations that create engaging and inclusive cultures are at an advantage and need to understand how leadership behaviors can impact these cultures. This three-phased exploratory concurrent mixed-methods research study posed two questions to bring light to the relationship between Inclusive Leadership, Employee Engagement, and individual or …

A Review Of Remote Work Evaluation Approaches, Rebecca Allen

Honors Theses

With the introduction of the COVID-19 public health crisis, many United States workers were involuntarily placed in remote working conditions. As a result, it is imperative to understand the varying effects of remote working conditions on employee and organizational performance. Industrial/Organizational Psychology and Organizational Behavior Management are two specializations within the field of psychology that recognize the need for understanding these conditions. These two fields hold distinctly different theoretical approaches and as such evaluate the effects of remote work in different ways. Understanding the difference between these assessments is essential for identifying where each journal type may fall short in …

Antecedents And Outcomes Of Employee Organizational Orientation Perception, Kaleb Garcia

Electronic Theses, Projects, and Dissertations

The current study investigated the antecedents and outcomes of organizational orientation (production or employee oriented) through path-way analysis with maximum liklihood estimation procedures. This is a preliminary study to investigate the advantages organization will receive as a result of focusing on either employees (employee orientation) or production (production orientation). Additionally, this study contributes to the larger body of IO research by presenting a foundational model for organization in terms of employee and leadership selection, recruitment, and cultivation along with types of policies to implement to become more employee oriented. The antecedents investigated are healthy workplace policies (HWP), leadership behaviors (directive …

Laughter As A Priming Agent For Change, Linnea M. Heintz

Graduate Theses and Dissertations

The purpose of this study was to analyze the importance of laughter as a factor in influencing employee job satisfaction ratings. The Job Satisfaction Survey (Spector, 1985, 1997) and pulses of laughter were used in this study. To explore the relationship between laughter and job satisfaction, results of the Job Satisfaction Survey (Spector, 1994) were collected quarterly (four times a year) for three consecutive years, beginning six months prior to the start of the two-year study and six months post. The study sample was composed of 545 employees (34% male, 66% female) operating out of 10 employee-owned retail chain locations …

Experiencing Race In The Workplace: Understanding How African American Male Leaders Make Sense Of Their Race At Work, Stefanie L. Watson

Antioch University Dissertations & Theses

Weber (2001) defines race as “the grouping of people with certain ancestry and biological traits into categories for differential treatment” (p. 74). Yet, according to the American Anthropological Association (1998) and countless doctors, scientists, geneticists, and scholars, in theory, the term “race” does not scientifically correspond to biological and physiological distinctions and has no empirical basis. Despite the lack of biological basis, racial categories are powerful frameworks for defining self-concepts and structuring opportunities within American society. Within the framework of a racially stratified, White dominated society, individuals who self-identify as White (or are perceived by Whites to be White) receive …

Stay Mindful And Carry On: Mindfulness Neutralizes Covid-19 Stressors On Work Engagement Via Sleep Duration, Michelle Xue Zheng, Theodore Charles Masters-Waage, Jingxian Yao, Yichen Lu, Noriko Tan, Jayanth Narayanan

Research Collection Lee Kong Chian School Of Business

We examine whether mindfulness can neutralize the negative impact of COVID-19 stressors on employees' sleep duration and work engagement. In Study 1, we conducted a field experiment in Wuhan, China during the lockdown between February 20, 2020, and March 2, 2020, in which we induced state mindfulness by randomly assigning participants to either a daily mindfulness practice or a daily mind-wandering practice. Results showed that the sleep duration of participants in the mindfulness condition, compared with the control condition, was less impacted by COVID-19 stressors (i.e., the increase of infections in the community). In Study 2, in a 10-day daily …

Performance Management Training Evaluation In An Autism Treatment Facility, James D. Morrison

Dissertations

The demand for Board Certified Behavior Analysts (BCBA) has increased dramatically since 2010 (Burning Glass Technologies, 2019). A core component of a BCBA’s role is to provide supervision to Board Certified Assistant Behavior Analysts (BCaBA) and other paraprofessionals. Currently there is a lack of research on effective supervision training in the ABA literature. This study evaluated a supervision training program based on the Operant Model of Effective Supervision developed by Komaki (1986). The training developed for this study incorporated basic OBM concepts such as behavioral pinpointing, feedback, and goal setting as well as concepts such as work sampling, which the …

Protecting Healthcare Workers From Violence, Terry L. Taylor

Electronic Theses and Dissertations

Growing violence in the community increases the risks of injuries to healthcare workers. This project assessed the levels of emotional exhaustion, depersonalization, and acknowledgment of professional accomplishments in healthcare workers in the community who were responsible for the care of confused and combative clients. The community healthcare workers were assessed using the Maslach Burnout Inventory-Human Services Survey-Medical Personnel. An intervention was then presented, which focused on self-awareness, including mood assessments, soothing rhythmic breathing, compassionate focused imagery, and the creation of a safe place to process criticism compassionately. The participants were resurveyed after 30 days by repeating the Maslach Burnout Inventory-Human …

Migrant Dreams, Egyptian Workers In The Gulf States, Rania M Rafik Khalil

English Language and Literature

Migrant Dreams is about the hopes and aspirations on which migrant workers thrive to achieve their goals. The first version of this book was published in 2017 in Arabic with the title Hatta yantahi al-naft (Until the End of Oil). Based on over a decade of fieldwork, observations and conversations, Samuli Schielke gives a detailed overview of the life of low-income Egyptian migrant laborers who relocated to the Arab Gulf States on temporary contracts, returned, then migrated again. The book focuses mostly on the story of Tawfik, an intelligent Egyptian young man from rural backgrounds who is compelled to achieve …

Longitudinal Applications Of Stepladder Technique For Enhancing Group Performance, Conner Lutterman

Discovery Day - Prescott

Stepladder technique is intended to improve decision making in small groups by structuring the entry of group members, ensuring that each member contributes to the decision-making process. Previous research has employed the stepladder technique for intellective exercises of short duration. Here, we examined a more realistic application of the stepladder technique to a longitudinal project team engaged in a design/build/ test engineering program. Application of stepladder technique beyond a laboratory/one-time setting is a unique addition to the team performance research. Preliminary data indicates that the stepladder technique is effective in a longitudinal project more aligned to typical organization applications; constraints, …

Western Kentucky University Psychological Sciences Faculty Bars Revision, Brian Coyne

Masters Theses & Specialist Projects

In any organization, universities included, the development of quality personnel to perform work is of paramount importance. Thus, the ability to identify individual employee strengths and weaknesses and provide constructive feedback is vital. In this thesis I discuss the strengths and weaknesses of various performance appraisal formats, before suggesting behaviorally anchored rating scales (BARS) as an optimal tool in evaluating the performance of university faculty. I discuss BARS development in depth, as well as highlight BARS strengths as a performance appraisal tool. I further outline the process used and results obtained in updating the BARS used in the performance evaluation …

Effects Of Transparency And Haze On Trust And Performance During A Full Motion Video Analysis Task, Sarah C. Leibner

Psychology Theses & Dissertations

Automation is pervasive across all task domains, but its adoption poses unique challenges within the intelligence, surveillance, and reconnaissance (ISR) domain. When users are unable to establish optimal levels of trust in the automation, task accuracy, speed, and automation usage suffer (Chung & Wark, 2016). Degraded visual environments (DVEs) are a particular problem in ISR; however, their specific effects on trust and task performance are still open to investigation (Narayanaswami, Gandhe, & Mehra, 2010). Research suggests that transparency of automation is necessary for users to accurately calibrate trust levels (Lyons et al., 2017). Chen et al. (2014) proposed three levels …

Does Diversity In Team Members’ Agreeableness Benefit Creative Teams?, Sean T. H. Lee, Guihyun Park

Research Collection School of Social Sciences

Although deep-level diversity among team members are often discussed as important catalysts of team creativity, little is currently understood about the impact of diversity in team members’ personality on team creativity and team satisfaction. We propose that diversity in team members’ agreeableness would reduce the effectiveness of creative teams through its impact on team conflict experienced. To test our hypotheses, we recruited 93 student teams to participate in a laboratory study where each member had their personality traits assessed before engaging in a team creativity task. We found that diversity in team members’ agreeableness was positively associated with team task …

Police Officer Trauma In Rural Minnesota: A Narrative Study, John J. Littlewolf

Antioch University Dissertations & Theses

We call on police officers to respond to all of society’s tragedies. Whether in our metropolitan areas or our rural communities, law enforcement will respond when called upon. The culture of law enforcement is laden with traits of masculinity. These cultural traits can inhibit the processing of traumatic experiences in the individual. While the nature of law enforcement has remained the same, our scientific knowledge regarding trauma has grown. Trauma has a biological impact which can manifest as stress symptomology or PTSD. Our systematic response to trauma in law enforcement has not kept pace with the body of knowledge on …

Recording System That Dramatically Increases Intellectual Productivity, Yoshihiko Ariizumi

Learning, Teaching, & Researching Optimization

この記事は、録音システムを使う利点、それが具体的にはどのような活動であり、なぜそのような効果が出るのかについて説明されている。私たちの知性にはまだ多くの研究されていない潜在的な能力があり、この録音システムを使うことによって、そのように眠っている能力を知的生産性のために利用することができる。