Industrial and Organizational Psychology Commons^™

Ai-Based Pilot Fatigue Monitoring For Enhanced Aviation Safety, Joshua Henderson, Alexander Landau, Braxton Moor, Jacky Yang, Caleb Difabio

Discovery Day - Daytona Beach

Pilot fatigue remains a persistent systemic operational hazard in commercial aviation because it can degrade attention, reaction time, decision-making, and crew coordination during safety-critical phases of flight. Although regulatory duty-time limits and Fatigue Risk Management Systems provide baseline protections, these controls rely heavily on voluntary reporting and post-event analysis, which may fail to detect fatigue in real time. The purpose of this project was to design and evaluate an artificial intelligence-enabled fatigue monitoring concept intended to reduce undetected pilot fatigue risk within the airline Safety Management System framework. The study applied a structured research approach including a literature review to …

Human Factors Challenges In Automated Flight Operations, Jorge Ivan Gonzalez Rivera, Zoe Guyette, Emma Hatten, Katie Huynh, Benjamin Marsh

Discovery Day - Daytona Beach

Automation complacency, a critical aviation hazard, is commonly seen amongst flight crews in high-automation commercial flight decks. This issue occurs when over-reliance on automated systems leads to a decline in manual flying expertise and situational awareness, posing a severe risk of loss of control in-flight (LOC-I) and catastrophic accidents. To bridge the safety gap between current operational demands for efficiency and the regulatory requirement for pilot proficiency, this study proposes the Manual Flight Compliance and Monitoring System (MFCMS). This solution integrates engineering and administrative controls to reduce automation-related risks by mandating 15 minutes of manual flight per hour during cruise …

Navigating Perceptions: How Organizational Type And Message Source Affect Willingness To Fly In Automated Air Taxis, Cody James Sweatt

Doctoral Dissertations and Master's Theses

A new era of transportation and business is beginning to emerge. Advanced air mobility (AAM), which uses highly automated aircraft that transport passengers and cargo in the underutilized, low-altitude airspace above and around urban areas, is rapidly becoming a reality (FAA, 2023). These new companies will utilize air taxis, which are automated, electric, vertical takeoff and landing (eVTOL) aircraft and will potentially foster a revolutionary new commerce infrastructure. Unfortunately, it is not currently understood how the credibility of a message source or specific type of organization that owns and operates an automated air taxi company influences a customer’s willingness to …

The Role Of Cognitive Flexibility And Psychological Resilience In Enhancing Operational Performance Among Air Traffic Controllers, Seda Ceken

International Journal of Aviation, Aeronautics, and Aerospace

The aim of the study was to examine the effect of cognitive flexibility on psychological resilience among air traffic controllers (ATCOs). In the study using a quantitative research design, data were collected from a total of 217 ATCOs from three separate units (APP, ACC and TWR) via a survey. The relationship between cognitive flexibility and psychological resilience was examined using hierarchical regression analysis, controlling for demographic variables such as gender, experience, ATC unit and educational status. In the first stage of the analysis, these demographic factors were included in the model and their effects on psychological resilience were evaluated. The …

The Reasons For The Silence Of First Officers: A Qualitative Study, Seda Ceken, Pinar Unsal Bayrakci

International Journal of Aviation, Aeronautics, and Aerospace

This study explores the reasons why first officers choose to remain silent in the cockpit or refrain from reporting errors after a flight. Effective communication and error reporting is crucial for flight safety, yet limited research has examined the factors contributing to silence among first officers. To address this gap, semi-structured interviews were conducted with 19 first officers (13 males, 6 females) working in the Turkish aviation sector. Data were collected through online Zoom interviews and analyzed using creative coding techniques in MAXQDA 22. Content analysis revealed 14 themes related to cockpit silence, including the captain’s manner, power distance, lack …

The Influence Of Task Process And Task Structure On Transactive Memory Systems And Team Outcomes: A Meta-Regression Analysis, Crystal Fausett

Doctoral Dissertations and Master's Theses

In the rapidly evolving landscape of modern work environments, teams remain a foundation for achieving organizational goals. The efficacy of teams often hinges on the presence of Transactive Memory Systems (TMS), a shared cognitive mechanism that facilitates the distribution and retrieval of specialized knowledge within teams. However, gaps remain in understanding the dynamics of how TMS influences team outcomes, especially in the context of varying task structures, task processes, and TMS operationalization. This dissertation introduces a theoretical model where TMS directly influences team outcomes, with task structure, task process, and TMS operationalization acting as moderators. Meta-analytic results indicate positive effects …

Barriers To Mental Health Seeking Among Army Aviation Personnel: A Preliminary Report, Aric J. Raus

National Training Aircraft Symposium (NTAS)

This research explores barriers to mental health seeking, self-reported symptoms, and perspectives on self-help mental-wellness options among U.S. Army Aviation Personnel. Safe aviation operations require constant focus and mental clarity. These requirements expand when considering the implications and added stress of military operations, especially in combat scenarios. Yet, recent studies demonstrate that aviation personnel avoid seeking healthcare due to fears of losing their medical certification. This report provides preliminary results from the first known study on barriers to mental health seeking among U.S. Army aviation personnel. Utilizing an anonymous survey instrument, facilitated primarily through Social Media recruiting of current and …

Non-Technical Skills Proficiency In Aviation Pilots: A Systematic Review, Seda Ceken

International Journal of Aviation, Aeronautics, and Aerospace

This systematic review aims to examine the role of non-technical competencies in pilot selection and flight operations, and explore the methods used for their assessment. It has been discerned that relying solely on technical flying skills is insufficient for a pilot; there is a growing understanding that a pilot candidate must possess and adeptly employ non-technical skills, commonly referred to as Crew Resource Management (CRM) skills. This systematic review was designed according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. For this review, a systematic search was conducted across seven databases. Seventeen publications were included in …

Fatigue Reporting In Hellenic Skies: Attitudes, Barriers And Insights From Military, Commercial And General Aviation Pilots, Panagiotis Kioulepoglou, Katerina M. David, Vassilios Nikolaidis, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Fatigue has long been a concern in aviation, especially today, with the ever-increasing traffic volume, pilot shortage, and operations that often disrupt the body’s natural biological rhythms. Despite the implementation of sophisticated fatigue reporting schemes, aviation organizations still face challenges, as many studies indicate that pilots often encounter barriers to effectively report their fatigue. As relevant research in Greece was scarce, the main objective of this study was to explore Greek pilots' attitudes towards fatigue reporting, identify the most significant barriers, and recommend mitigation measures based on the participants' perspectives. To that end, 18 semi-structured interviews were conducted and analyzed …

Student Research Opportunities In Aviation Human Factors, Jamie Barrett, Brett Torrence

National Training Aircraft Symposium (NTAS)

When most people think of jobs in aviation or at the Federal Aviation Administration (FAA), they think of pilots, Air Traffic Controllers, Maintainers, etc., those directly involved in the movement of aircraft, passengers, and cargo. However, to safely move over 26K passengers (avg) daily requires many diverse occupations. Included within the complexity of aviation operations are individuals with backgrounds in Psychology, Human Factors, and Instructional Design. It is important to raise awareness of the diversity of aviation jobs and pathways to achieving those opportunities, to attract a diverse next generation workforce. The Human Factors Research Division at the Civil Aerospace …

An Aviator Centered Approach To Mental Health: A Preliminary Look At Stressors, Barriers To Care, And Untreated Aviator Mental Health, Aric J. Raus

National Training Aircraft Symposium (NTAS)

The purposeful crash of Germanwings 9525 in March 2015 provided a wake-up call to the aviation community on the ramifications of untreated mental health in commercial aviation. While the airline industry and governmental regulating bodies reacted quickly with peer-support networks and attempts to de-stigmatize seeking assistance, few actions or studies have focused on mental health from an Aviators perspective. This presentation explores the possible stressors impacting aviator mental health among three distinct aviator professional categories: Commercial Aviators, Military Aviators, and Aviators in Civilian Training Programs. After providing an overview of stressors, the discussion transitions into what is known about the …

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Using Cliftonstrengthstm For Professional Development: Recommendations For Practice, Nancy A. Watkins, Cynthia Gautreau, Daryl V. Watkins

Publications

This article explores how a culture of strengths-based leadership can positively impact professional development for school site administrators. The strengths of school district administrators were measured through the administration of CliftonStrengths™ assessment. Themes that emerged were determined through the assessment and qualitative analysis of responses. A sample of convenience 50 principals and assistant principals from a public school district in Southern California participated in this research. The findings revealed that the common talent themes among school site administrators were relationship building, executing, influencer, and learner. This study supports future practices to enable human resources personnel to design targeted professional development …

Comparison Of Schedules, Stress, Sleep Problems, Fatigue, Mental Health And Well-Being Of Low Cost And Network Carrier Pilots, Marion Venus

International Journal of Aviation, Aeronautics, and Aerospace

Objective

This research investigates and compares working-conditions, duty rosters, stress, sleep problems, fatigue levels, mental health, and well-being of pilots working for network (NWCs), and low-cost carriers (LCCs). This study extends previous research by investigating working conditions, pilots’ actual rosters, fatigue and mental health of two groups of pilots flying for LCC or NWC.

Method

A comprehensive cross-sectional online survey was completed by N=338 pilots (185 NWC, 153 LCC pilots). All pilots reported their roster data of the last 2 months during peak flight season, psychosocial and work-related stress (e.g., high job insecurity, less total flight-experience, lower income, more time …

Covid-19 Pandemic Leadership A Case For Return To Platonic Values, Richard Runyon, Daryl Watkins

Publications

In western education, Plato is often cited as a foundational thinker for education of leaders. 2,395 years later, many leaders in governments of the world are struggling to address the COVID-19 global pandemic. The 2019–2021 global pandemic has provided academics with a wonderful opportunity to evaluate government leadership at many levels. All the different forms of governance as well as theoretical economic systems are being tested in real-time. Success can be measured on a government’s ability to reduce both deaths and spread of the COVID-19 virus among their citizens. This article will discuss these concepts focused on successful government leadership.

Victims In The Dark Shadows: A Model Of Toxic Leadership. Journal Of Organizational Psychology, Daryl Watkins, Steven Walker

Publications

Walker and Watkins (2020) conducted a thematic analysis of the lived experiences of 130 oppressed followers of toxic leaders. The current paper presents a new model of toxic leadership that emerged from the study. Toxic leadership is a phenomenon sanctioned by the organization, perpetuated by the toxic leader, and lived by the oppressed follower. The model situates toxic leadership within an open organizational frame with recommendations for organizational leaders to drive toxic leadership out of their organizations, for leaders to recognize their toxic behaviors, and for followers to cope with toxic leaders.

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

Longitudinal Applications Of Stepladder Technique For Enhancing Group Performance, Conner Lutterman

Discovery Day - Prescott

Stepladder technique is intended to improve decision making in small groups by structuring the entry of group members, ensuring that each member contributes to the decision-making process. Previous research has employed the stepladder technique for intellective exercises of short duration. Here, we examined a more realistic application of the stepladder technique to a longitudinal project team engaged in a design/build/ test engineering program. Application of stepladder technique beyond a laboratory/one-time setting is a unique addition to the team performance research. Preliminary data indicates that the stepladder technique is effective in a longitudinal project more aligned to typical organization applications; constraints, …

Integrating Aviation Technology, Emergency Services, And Human Resilience: Considerations From Social Scientists, Chelsea A. Lenoble Ph.D., Joel M. Billings Ph.D., Allison A. Kwesell Ph.D., Ray H. Chang Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aerial systems (UAS) have a range of applications within the field of disaster response. This presentation offers a novel framework of psychosocial considerations designed to advance UAS and disaster management integration. Social scientists highlight important challenges to the effective integration of three primary entities: UAS, the team of teams that responds to disasters, and populations affected by disasters.

The presentation adopts an emerging theoretical perspective on the intersection between UAS capabilities and disaster phases and extends it by bringing necessary attention to social science issues. Specifically, the framework outlines psychosocial considerations and areas of improvement for preparation (training), response …

Adversity: Its Affect On The Resilience Of Female Pilots, Linda M. Pittenger D.Mgt., Stephanie Douglas Ph.D.

National Training Aircraft Symposium (NTAS)

Women are one of the solutions to alleviating the pending pilot shortage. Becoming a pilot needs to appeal to women. Resilience plays an important role in determining whether women in male-dominated career fields will pursue or abandon their careers. The pilot profession is dominated by masculine beliefs, values and perceptions creating an organizational culture adverse and challenging to women.

The study objective was to explore the influence of adversity on female pilots and its effect on resiliency. In our sample of 1,499 female pilots, we found lower resiliency levels as compared to a general U.S. sample. Additionally, statistically significant differences …

Social Science Considerations For Integrating Aviation Technology, Emergency Services, And Human Resilience, Chelsea A. Lenoble, Joel M. Billings, Janel M. Ingraham, Ray H. Chang, Allison A. Kwesell

Journal of Aviation/Aerospace Education & Research

Unmanned aerial systems (UAS) have a range of innovative applications within the field of disaster management, underscoring the potential to enhance human security by integrating UAS across phases of disasters. This paper highlights important social science challenges that must be addressed to ensure the effective integration of UAS, the complex team of teams that respond to disasters, and the populations affected by disasters. Expanding upon points of intersection between UAS capabilities and disaster management identified in recent research, UAS uses in disaster management and corresponding psychosocial considerations are discussed. Broadly, these considerations focus on the training and development of the …

A Human-Systems Approach To Proactively Managing Risk Through Training In An Evolving Aviation Industry, Michael W. Sawyer, Katherine A. Berry, Jason P. Kring, Edward M. Austrian

National Training Aircraft Symposium (NTAS)

The Aviation industry is rapidly evolving through increased automation on the flight deck, new air traffic control tools and procedures, and expanded applications of Unmanned Aircraft Systems (UAS). The majority of these enhancements will rely on human operators (pilots, air traffic controllers, dispatchers, etc.) in order to be safely integrated into the National Airspace System. The staggered development cycle of these technological changes, coupled with independent development teams and relatively limited operational testing opportunities, can create significant challenges. These technological enhancements must be met with similarly rapid advancements in risk mitigation and training.

In this presentation we describe a standardized …

Called To Safety? Individual And Combined Effects Of Safety Climate And Occupational Callings On Aviator Safety Performance, Michele W. Gazica, Erin E. Bowen, Michael A. Mccarson, Kristen A-M. Chadwell

Journal of Aviation/Aerospace Education & Research

This study examined the individual and combined effects of two potential antecedents to aviation-related safety performance: safety climate and occupational callings. Research exploring the importance of occupational callings to the safety domain is in its nascent stages. The extent that someone is living a calling may explain variance in actual safety performance above that which can be explained by safety climate alone. Survey data from aviators in a flight training program were analyzed to evaluate the ability of occupational calling assessments to inform the potential for safety mishaps within the aviation industry. Results indicate that both safety climate and occupational …

Human Error Analysis Of Helicopter Emergency Medical Services (Hems) Accidents Using The Human Factors Analysis And Classification System (Hfacs), Paul E. Cline

Journal of Aviation/Aerospace Education & Research

Helicopter Emergency Medical Services (HEMS) is among the most dangerous type of flying in commercial aviation. This research utilized the Human Factors Analysis and Classification System (HFACS) to understand the errors, preconditions and violations that contribute to these accidents. Drawing upon source data from the National Transportation Safety Board’s Aviation Accident Database, HEMS accidents from 2000-2016 were analyzed according to the HFACS framework.

The Evidence-Based Approach To Learning, Jon Lars Syversen

National Training Aircraft Symposium (NTAS)

The aviation industry has focused on assessment of non-technical skills and human factors for decades. The ICAO Doc 9995, the IATA EBT implementation guide, authorities and operators are moving towards an evidence-based approach to training and assessment. This presentation will address practical and methodological challenges the FTO’s and instructors are facing when also aiming for evidence-based learning.

A core issue is that performance in the simulator should be addressed by integrating assessment of technical and non-technical skills. Secondly, this assessment regime should be compatible to instructor’s working conditions; usually running the simulator while having observation as a main task. Thirdly, …

Pilots’ Perceptions Of Justice And Job Identification, Robert A. Goehlich, Ralf Bebenroth

Publications

This article sheds light on pilots’ perceptions of justice and their job identification. The research investigates pilots’ perceptions of the fairness with which they are treated, how these perceptions might influence their identification with their jobs and whether this identification influences operational safety. The methodological approach integrates the pilot-organisational behavioural model introduced in this research into two commonly known models of the human factor in aviation: the ‘Software-Hardware-Environment-Liveware (pilot)-Liveware (team)’ – or SHELL – model and the ‘Swiss cheese’ model. The article includes an outline regarding aviation safety and recommendations for applying our approach toother transportation industries.

The Dark Side Of Practice: Outcomes Of Practice Performance, Kaeley Timmel, Wendy Bedwell, Keaton Fletcher, Lyndsea Smith

Human Factors and Applied Psychology Student Conference

No abstract provided.

You’Ve Got Mail: Examination Of A Brief Online Email Training, Jake R. Mathwich, Keaton A. Fletcher, Wendy L. Bedwell

Human Factors and Applied Psychology Student Conference

Many companies train employees on writing emails in seminar-style training sessions. However, in-person, seminar-style trainings are costly. This study aims to create a training program, rooted in the science of training to address these needs. We examine the mechanisms of action by which the training influences performance and intent to transfer. To do this, we call upon several models of training effectiveness (see Alliger, Tannenbaum, Bennett, & Traver, 1997; Baldwin & Ford, 1988; and Kirkpatrick, 1959). Taken together, these models suggest that individual differences will predict affective reactions, which will lead to utility reactions, ultimately leading to learning. We aim …

Outcomes Of Workplace Interruptions: Scale Development And Evidence Of A Positivity Bias, Maliha Majeed, Hans Kevin Pierre-Louis, Sean H. Soens, Keaton A. Fletcher, Britany N. Telford, Sean M. Potter

Human Factors and Applied Psychology Student Conference

No abstract provided.

Training Healthcare Providers On Second Victims: Four Empirically-Supported Recommendations, Maha Balouch, Eesha Nashikkar, Keaton Fletcher, Wendy Bedwell

Human Factors and Applied Psychology Student Conference

No abstract provided.