Industrial and Organizational Psychology Commons^™

Ring Ring Goes The Telephone, Answer That Email: The Immediacy Of Information Communication Technologies And Their Effects On Employee Well-Being, Concepcion Rodriguez

Electronic Theses, Projects, and Dissertations

Rapid technological advances have resulted in information communication technologies (ICTs) with revolutionary capabilities, allowing employees easy access to the workplace without the impediments of time or space. Initial inception of ICTs in the workplace were expected to increase autonomy (Heller, 1989), but the ability to be reachable at any time proved disadvantageous to employee well-being by creating a culture in which immediate responses were expected and precipitating the psychological phenomenon of workplace telepressure, an overwhelming preoccupation and urge experienced by workers to respond to work-related messages (Barber & Santuzzi, 2015; Mazmanian et al., 2013). The current study centered on exploring …

Pemaknaan Perilaku Phubbing Dalam Interaksi Sosial Pada Generasi Z Dan Generasi Milenial: Sebuah Studi Kasus Berganda, Ikhwanul Ihsan Armalid, Zidan Achmad, Wulan Zaesa Aurellia, Azimatul Mardliyah

Jurnal Psikologi Sosial

The development of digital technology has transformed patterns of social interaction and given rise to the phenomenon of phubbing, which refers to ignoring one’s interlocutor due to smartphone use. This study aims to examine the meaning-making of phubbing behavior among the Millennial Generation and Generation Z in social interactions, focusing on differences in meaning, emotional responses, and ethical judgments. This study employed a qualitative approach with a multi-case study design. Data were collected through in-depth interviews and observations involving seven participants selected using purposive sampling techniques. Data analysis was conducted through verbatim transcription, coding, and thematic analysis using the constant …

Penerapan Digital Parenting Untuk Menangani Dampak Negatif Bermain Gawai Terhadap Kemampuan Prososial Anak Usia Dini, Pria Dita Anis Wari, Muqowim Muqowim

Jurnal Psikologi Sosial

Implementing digital parenting is an alternative for parents to address the negative impacts of gadget use on the prosocial abilities of early childhood. This is particularly relevant for working mothers who have limited time to accompany their children's digital activities. This study aims to examine the perceptions of working mothers regarding the implementation of digital parenting as an effort to enhance the prosocial abilities of early childhood, the forms of implementation, and the dynamics experienced. This research is qualitative and phenomenological in nature. The subjects of the study consist of three working mothers with different professions and children aged 5-6 …

Mission Over Bureaucracy: Special Operations Command’S Warrior-Driven Model For Defense Innovation, Robert D. Seader

Joint Force Quarterly

In an era of accelerating technological change, military organizations must rapidly develop and field new capabilities to maintain battlefield superiority. Traditional defense acquisition processes, optimized for peacetime oversight and risk avoidance, now take four times longer than in the 1950s, threatening to undermine military effectiveness against rapidly modernizing adversaries. This paper examines how the United States Special Operations Command (USSOCOM) has pioneered a fundamentally different acquisition approach that delivers new capabilities in months rather than the decades typical of conventional programs.

Through extensive interviews with senior acquisition leaders, this analysis identifies three core elements of USSOCOM’s success: a mission-centric culture …

Individual Intellectual Humility As A Predictor Of Perceived Information Sharing And Perceived Shared Leadership, Mary Beth Schroeder

Dissertations, Theses, and Capstone Projects

Cross-functional problem-solving teams are often assembled to address complex challenges by combining members’ distinct knowledge, ideas, and leadership capabilities. Yet teams do not always capitalize on these collective resources, because team members do not share the information they uniquely possess. This tendency to withhold information may be lessened by intellectually humility, a personality trait marked by a desire to close gaps in one’s knowledge and openness to what others contribute.

This study was originally designed to examine whether team intellectual humility relates to team creativity through information sharing and shared leadership. However, because of changes in the leadership development program …

“When I’M Not Heard, I Feel Like I Don’T Matter”: Advancing Equity In Disability Policy Through Critical Participatory Action Research With People With Intellectual Disability, Cris Marchionne

Student Theses

People with intellectual disability deserve a system that offers flexible, timely, and person-centered support — one that is innovative, sustainable, and holistic in enabling them to live fulfilling lives. This qualitative study, grounded in Critical Participatory Action Research (CPAR), examines how people with intellectual disability experience participation in decision-making within New York State's disability service system. By centering lived experience, the study identifies factors that facilitate or hinder participation in decision-making and examines structural, social, and policy-related barriers that limit agency. Through six focus groups and a Photovoice project with self-advocates receiving OPWDD services, participants described systemic barriers that limited …

Trauma Processing And Sleep Inconsistencies In Firefighters: A Proposed Program To Bridge Gaps And Set Heroes Up For Success, Megan Griffin

Graduate School of Professional Psychology: Doctoral Papers and Masters Projects

This doctoral paper presents a comprehensive review of the literature supporting the need for an integrated training program addressing sleep disruption, trauma exposure and processing, and substance use as a self-medication strategy among firefighter populations. Drawing on empirical research, the paper examines the prevalence and interaction of posttraumatic stress disorder (PTSD), moral injury, sleep disturbances, and substance use within this occupational group. The introduction provides operational definitions of PTSD and moral injury and synthesizes existing research on trauma exposure, sleep impairment, and substance use functions among firefighters. The literature review also highlights evidence-based, exposure informed interventions to facilitate adaptive trauma …

Ai-Based Pilot Fatigue Monitoring For Enhanced Aviation Safety, Joshua Henderson, Alexander Landau, Braxton Moor, Jacky Yang, Caleb Difabio

Discovery Day - Daytona Beach

Pilot fatigue remains a persistent systemic operational hazard in commercial aviation because it can degrade attention, reaction time, decision-making, and crew coordination during safety-critical phases of flight. Although regulatory duty-time limits and Fatigue Risk Management Systems provide baseline protections, these controls rely heavily on voluntary reporting and post-event analysis, which may fail to detect fatigue in real time. The purpose of this project was to design and evaluate an artificial intelligence-enabled fatigue monitoring concept intended to reduce undetected pilot fatigue risk within the airline Safety Management System framework. The study applied a structured research approach including a literature review to …

Human Factors Challenges In Automated Flight Operations, Jorge Ivan Gonzalez Rivera, Zoe Guyette, Emma Hatten, Katie Huynh, Benjamin Marsh

Discovery Day - Daytona Beach

Automation complacency, a critical aviation hazard, is commonly seen amongst flight crews in high-automation commercial flight decks. This issue occurs when over-reliance on automated systems leads to a decline in manual flying expertise and situational awareness, posing a severe risk of loss of control in-flight (LOC-I) and catastrophic accidents. To bridge the safety gap between current operational demands for efficiency and the regulatory requirement for pilot proficiency, this study proposes the Manual Flight Compliance and Monitoring System (MFCMS). This solution integrates engineering and administrative controls to reduce automation-related risks by mandating 15 minutes of manual flight per hour during cruise …

What Makes Implicit Bias Training Effective? An Examination Of Training Program Interventions And K-12 Educator Experiences, Kyleigh K. Mcaloon

McNair Summer Research Program

Differences in disciplinary referrals based on race have led many to argue that bias may influence disciplinary decisions. Implicit bias (IB) training is designed to address such disparities by raising awareness of biases that may impact assessment of behavior and disciplinary decisions. In recent years, many have questioned the validity of IB as a construct and also the potential impact of training. Some scholars argue that these programs fail to produce meaningful behavioral change and may unintentionally reinforce or increase bias. The aim of the present study was to investigate how individuals receive and respond to such training. Sixteen K-12 …

Repairing Workplace Trust: A Process-Based Classroom Exercise For Management Education, Luke A. Langlinais Ph.D.

Posters

Trust is essential in every workplace, but conflicts, mistakes, and broken promises are inevitable. This project develops an experiential classroom exercise in which students diagnose workplace trust violations, examine the perspectives and emotions of both parties, and practice selecting and communicating evidence-based reparative actions. The exercise translates organizational behavior research into a practical learning experience that develops not only managerial competence but also the character, empathy, and relational wisdom needed to build healthy organizations and promote human flourishing.

I gratefully acknowledge peer review feedback on this project, and I am accountable for writing of this product without generative AI and …

How Followers Respond To Leader Differentiation: The Importance Of Considering All Leader Differentiation Properties, Yuchuan Liu, Gary John Greguras

Research Collection Lee Kong Chian School Of Business

A central tenet of many leadership theories is that leaders treat their followers differently. Although leader differentiation is ubiquitous, its effects on leaders and followers are not well understood and theory and research have not simultaneously considered its three key properties: Leader–member exchange (LMX) differentiation, LMX quality, and LMX social comparison. We developed a theoretical model in which these three properties interact to influence followers’ supervisory interactional justice perceptions and subsequently their supervisor-directed deviance and supervisor-directed organizational citizenship behaviors (OCBs). To test our model, we conducted a pre-registered experiment (Study 1), a single-level, multi-wave study (Study 2), and a multilevel, …

Development And Validation Of A Multidimensional Measure Of Role Ambiguity: Integrating Nlp-Based Factor Analytic Techniques With Traditional Psychometrics, Md Allama Ikbal Sijan

Theses, Dissertations and Culminating Projects

This dissertation developed and validated the Multidimensional Role Ambiguity Scale (MRAS), a measure that separates role ambiguity into five subdimensions: goal/expectation/responsibility ambiguity, process ambiguity, priority ambiguity, behavior ambiguity, and performance criterion ambiguity. Although role ambiguity is one of the most studied role stressors in organizational research, it has been measured largely as a single global score, a practice that masks differences among its facets and may explain the inconsistent criterion relationships reported in prior work. Scale development followed the three-step framework of Singh and Rhoads (1991). Thirty items were generated from working definitions grounded in role theory, and fifteen research …

When Ai Joins The Team: Exploring Team Development Interventions In Human-Ai Teaming, Lizzie Bell

All Dissertations

Team development interventions (e.g., team charters) are systematic activities designed to improve team competencies and processes with the goal of improving overall effectiveness and related outcomes. However, with the growing prevalence of human-autonomy teams, less is known about the effects of team development interventions when an artificial intelligence (AI) agent is included as a teammate. Given the growing utilization of AI in teams, this study investigated the effects of incorporating the AI agent into the chartering process. More specifically, in this study, 60 teams of three (two human and one AI agent) were randomly assigned to one of two conditions: …

Attrition Of The Midwifery Workforce: Understanding Factors Associated With Leaving The Profession, E. Brie Thumm, Amy H. Goh, Elizabeth G. Phillips, Zachary Giano

College of Health Professions Faculty Papers

OBJECTIVE: To understand why advanced practice midwives (certified nurse-midwives and certified midwives) leave the workforce.

STUDY SETTING AND DESIGN: A multi-method, multi-source investigation included secondary analysis of certification data of advanced practice midwives and a cross-sectional online survey with closed- and open-ended items. Advanced practice midwives' active certification data were used to compare self-reported demographic characteristics of advanced practice midwives who reported working in the discipline of midwifery to those who did not (n = 9704). A survey was conducted in 2022 with individuals who allowed their certification to lapse between 2017 and 2021 (n = 303) and individuals who …

Beyond Going Green: A Multilevel Examination Of Sustainability Climate Formation, Meredith Pool

All Dissertations

Going green at the organizational level does not automatically produce a shared sustainability climate among employees. How individual perceptions of organizational sustainability support form, and under what signal conditions they converge, has been theorized but rarely tested experimentally. The present study examined these questions using a 2 × 2 × 2 between-subjects factorial vignette experiment (N = 332) with full-time employed adults, manipulating organizational sustainability signal strength (strong vs. weak), team-level sustainability signal strength (strong vs. weak), and team functional context (operations vs. analytics). Two large main effects emerged. Organizational signal strength produced a large effect on Perceived Organizational Sustainability …

A Socio-Cognitive Process Theory Of Error Response: Evidence From Shot Selection In Basketball, Jordan Britt

All Dissertations

Errors in organizational research have traditionally been conceptualized as static, preventable outcomes as opposed to dynamic events embedded within changing social environments. This dissertation reframes this by conceptualizing post-error response as an ongoing identity-regulation process. Drawing from self-presentation theory and identity control theory (ICT), it was hypothesized that an error’s deviation from expectation and its social context (self, teammate, or opponent error) influence post-error caution. These results were hypothesized to be greater when audience salience and situational importance were higher. Using play-by-play shot selection data from the 2023-2025 NCAA Division I basketball seasons as a natural testing environment, this study …

Retention During Turbulent Times Of Higher Education: Modeling Intent To Leave Academia For Research University Faculty, Jordan Monroe Ball

Psychology Theses & Dissertations

University faculty operate as the lifeblood of any institution given that their job requires a “double duty” to develop both scholarly research and student minds. Due in large part to these expectations, research shows a long history of poor mental health for faculty, which ultimately results in faculty turnover. One model of faculty work motivation (Padilla et al., 2023) details the way in which the faculty work environment influences their mental health, and subsequently informs their job satisfaction, organizational commitment, and intent to leave academia, which serves as a proxy for turnover. Retention related issues have not been a pressing …

Navigating The Dark Side: Emotional Labor's Impact On Hr Professionals' Wellness, Esmeralda Amelia Rendón

Electronic Theses and Dissertations

This qualitative descriptive study was designed to document and describe how female-identifying human resource (HR) generalist practitioners serving as sole or primary employee relations practitioners in small- to medium-sized organizations across the United States experience and manage emotional labor in their roles, cope with its demands, and how these experiences impact their wellness and perceptions of organizational support. Despite the centrality of emotional labor (EL) in human resource professionals’ (HRPs) roles, little was known about how HRPs in these underresourced environments cope with these demands. Data were collected through semistructured virtual interviews with eight participants and analyzed using Braun and …

How Psychological Capital Promotes Student Flourishing: Mediating Effects Of Career Adaptability And Study Engagement, Sana Nisar, Adnan Adil, Sultan Shujja, Samina Rashid

Journal of Social, Behavioral, and Health Sciences

In today’s rapidly evolving academic and occupational landscape, understanding the psychological resources that support student well-being is critical. This study investigates the predictive role of academic psychological capital (PsyCap) in fostering flourishing among Pakistani university undergraduates, specifically identifying the mediating mechanisms of career adaptability and study engagement. Grounded in career construction theory and the JD-R model, the research contributes to theory by positioning PsyCap as a key personal resource that facilitates adaptive capacity and meaningful engagement. Data from 350 undergraduates in public-sector universities were analyzed using path analysis. Results revealed that PsyCap significantly predicted flourishing (β = .35, p …

Stop Blaming My Users: Illumination Of The Technocentric Mythos Bias, Ervin H. Frenzel, Richard Lightcap

Journal of Cybersecurity Education, Research and Practice

 Abstract -This conceptual essay addresses the need for systemic and systematic transdisciplinary analytical techniques within cybersecurity and technical security. This conceptual essay is contingent upon recognition that cybersecurity is not simply technical in nature, it does not need an adversary, and more importantly it is based upon systems engineering and systems thinking.  The essay contributes a socio-technical attribution chain and field-specific ontology/taxonomy which distinguish user-triggered events from root causes, latent conditions, technical debt, validation failures, governance failures, and attribution bias before assigning responsibility to end users. It systematically defines an ontology inclusive of developer technical debt, organizational debt arising from …

Francis Bacon As Philosopher Of Leadership: The Essays As Manual For Values-Based Leaders, Matthew Sharpe

The Journal of Values-Based Leadership

This essay presents the case for Francis Bacon as what we would today term a leadership theorist avant la letter, focusing on the development of the character of leaders, faced with all the pressures of their role.  We aim to show Bacon's leadership theory at once anticipates without directly embodying contemporary leadership theories (in part 1): not only presenting a robust moral vision for leadership, as serving the public good (part 2), but differentiating characteristic kinds of “followers,” with their strengths, weaknesses, and characteristic vices, and realistically addressing how to best lead them (Part 3); and providing ten "how …

How Cultural Homogeneity Couples With Organizational Climate In Public School Environments, Steven R. Peterson

All-Inclusive List of Electronic Theses and Dissertations

This quantitative study examines how cultural homogeneity influences teachers’ perceptions of school climate in Indiana public schools. Grounded in systems thinking and organizational theory, the study analyzes how shared values and norms shape teachers’ responses to leadership practices and stakeholder demands. Data were collected from educators using the School Culture Survey and a custom scenario-based climate instrument capturing reactions to organizational challenges. Statistical analyses explored relationships between cultural homogeneity and teachers’ perceptions of stability, workload, and adaptive capacity. Results indicate that alignment in key cultural dimensions—particularly Collaborative Leadership—significantly shapes climate experiences, while overall homogeneity alone does not predict workload pressures. …

Fraud And Focus: Examining Self-Control Strategies In Students Experiencing Impostor Phenomenon, Francesca Angela Catalano

Theses and Dissertations

Impostor phenomenon (IP) is a common experience among individuals in achievement contexts characterized largely by feelings of self-doubt, attributions of success that focus on external factors, and beliefs that one is “fooling” others about their competence. Current research suggests the effects of IP are complex (e.g., IP is associated with higher grade point average and productivity but also self-handicapping, psychological distress, and difficulties adjusting to college). To better understand these complex effects, this study proposes a self-control perspective for IP, where this phenomenon is seen as involving additional self-control burdens. Specifically, the study examines whether IP is associated with grade …

The Problem With People: Signed Language Interpreter Disposition Match And Attrition, Dawn M. Wessling

Journal of Interpretation

In the United States, communication access is a legislated right for Deaf people in many settings; however, recent data suggest that the number of signed language interpreters does not meet current service demand. This multiple‑case study contributes to understanding interpreter attrition by examining how disposition mismatches between novice interpreters and more experienced co‑interpreters influence early exit from the field. Attrition among novice interpreters may exacerbate demand–supply imbalances and contribute to persistent shortages in interpreting services.

This study draws on applied and organizational psychology frameworks, specifically attraction, selection, and attrition (ASA) theory and person–organization fit (P–O fit). Using these theoretical lenses, …

Balancing Our Capacity To Serve: A Phenomenological Exploration Of Black Women Navigating Personal, Professional, And Community Leadership Roles, Shemeka K. Brathwaite

Student Theses

This phenomenological study explores the lived experiences of Black women community leaders as they navigate a balance between their professional, personal, and community leadership roles. The research design uses the theoretical frameworks of Black Feminist Intersectionality and Role Theory, specifically addressing the cultural burdens imposed by the Strong Black Woman archetype, which adds additional role strain. The study began with a questionnaire completed by 54 Black women community leaders, followed by 20 in-depth, semi-structured interviews selected from this pool. The study’s key findings are illustrated in a Black Women’s Sustainable Community Leadership Framework. Black women community leaders exude high self-efficacy, …

Understanding Moral Injury In Emergency Department Clinicians: Predictors, Outcomes, And Evidence Gaps, Rose Doering Lightspeed

University Honors Theses

Moral injury (MI) is an emerging construct for understanding clinician distress in high-acuity healthcare settings, yet its application to Emergency Department (ED) clinicians remains limited. MI refers to psychological distress resulting from exposure to, or participation in, situations that conflict with deeply held moral or ethical standards, often due to systemic or organizational constraints. Although prior research has examined MI in heterogeneous healthcare samples, the ED remains underexamined despite its unique combination of high patient acuity, throughput pressure, and resource limitations.

This review synthesizes literature on MI among healthcare workers with a focus on ED clinicians, drawing on Industrial-Organizational psychology …

Psychological Architecture: Evaluating The "Greenhouse Model" As A Structural Standard For Lgbtq+ Well-Being, Ava Lee

University Honors Theses

Traditional LGBTQ+ mental health frameworks often conceptualize psychological safety as a matter of individual endurance. This paper critiques this focus on adaptive resilience, which systematically shifts responsibility from institutions to individuals. To counter this, the study introduces "Psychological Architecture," a framework viewing social environments as constructed infrastructures that can either support or undermine queer well-being. The model contrasts performative "Glasshouses," which prioritize visibility over safety, with engineered "Greenhouses" that nurture sustainable safety through three sequential pillars: Authentic Representation (walls), Emotional Validation (insulation), and Vocal Activism (ventilation).

Grounded in the findings of a 2024 qualitative pilot study of a queer roller …

Interrupted By Design: The Impact Of Push Notifications On Stress And Task Performance, Mia Hohmann

University Honors Theses

As digital communication becomes unavoidable at work, notifications have become one of the most common and overlooked sources of interruption. Drawing from current technostress literature, this study investigates how notifications impact acute and perceived stress as well as task speed and accuracy. In an experimental setting, employed university students (N = 35) completed a data-entry task while receiving either no notifications, task-relevant notifications or task-irrelevant notifications to examine how different types of digital interruptions influenced stress and performance. Stress was measured through a pre- and post-task survey and performance was assessed through both speed and accuracy. Although results showed significant …

Patient-Reported Distress And Anxiety During Cone-Beam Ct Imaging Sessions With Increased Gantry Rotation Speeds, Atefeh Rezaei, Alex T. Price, Theodore H. Arsenault, Runyon Woods, Rojano Kashani, Angela Y. Jia, Daniel E. Spratt, Clair R. Kueny, Lauren E. Henke

Psychological Science Faculty Research & Creative Works

Introduction We conducted a prospective imaging clinical trial to evaluate rapid cone-beam computed tomography (CBCT) imaging on a C-arm linear accelerator. As part of this trial, we evaluated patient-reported anxiety and distress before and after imaging sessions to evaluate the impact of increased gantry rotation speed on patient experience. Materials and methods Forty patients undergoing radiotherapy (RT) as part of standard clinical care were separately imaged using CBCT imaging on a C-arm linear accelerator with faster gantry rotation (1.5 rpm versus standard 1.0 rpm speed used clinically) as part of an imaging clinical trial. Patient anxiety and distress were evaluated …