Organizational Communication Commons^™

Volunteer Yearbook 2017, Centracare Health

Volunteer Yearbook

• VOLUNTEER AUXILIARY BOARD pg.1
• JUNIOR VOLUNTEER ADVISORY COUNCIL pg.1
• VOLUNTEER AWARDS pg. 2-5
• AREAS of SERVICE 6-11
• VOLUNTEER PROGRAM SUMMARY pg. 12
• WAYS to GIVE pg. 13
• SUMMARY of OPERATIONS St. Cloud Hospital Volunteer Auxiliary pg. 14
• PROJECTS FUNDED pg. 15
• FEATURED PROJECTS 16-17
• VOLUNTEER SNAPSHOTS 18-22
• MILESTONES of SERVICE 23-25

Sony Pictures And The U.S. Federal Government: A Case Study Analysis Of The Sony Pictures Entertainment Hack Crisis Using Normal Accidents Theory, Mohamed Ismail

Master's Theses

In this case study, I analyze the 2014 North Korean computer database hack of Sony Pictures Entertainment (SPE), a serious national security crisis of cyberterrorism. I utilize Normal Accidents theory as a lens, to help explain how the accident within one system (SPE) and later crisis lead to the interaction with a second system (U.S. Federal Government), the development of a new crisis, and the need for a crisis response from system two. The evolution of a single organization’s accident into a national security crisis does not occur without specific complex interactions that take place to connect the two systems …

Change: A Leader’S Perspective, Hassan Al Tamimi, Kayleen Berwick, David Biedenbender, Nabih Elteir, Ross Hemmingsen, Kevin Horton, Benjamin Johnson, Danica Johnson, Wail Kailani, Julie Kiehne, James Lowery, Michael Mangan, Matthew Ohs, Lori Steinke, Riley Swier, Terrelle Wilson, Barbara Holmes, Kendall Larson

Leadership Education Books

Change: A Leader's Perspective represents the culmination of the Change Leadership course taught at Winona State University in the fall term of 2017. Leadership is a broad category with many facets. This book explores the subject and offers students of leadership and aspiring leaders current perspectives on leadership theories, the omnipresence of change, and personal reflections on the course material. Additional thoughts which resonate throughout this text are that leaders influence outcomes and that leadership manifests itself in change, whether by cause or effect.

Learning To Pray The Lord’S Prayer For Spiritual Transformation At Tachikawa Church Of Christ, Naoyoshi Fukushima

Doctor of Ministry Theses and Dissertations

ABSTRACT

This thesis describes a project to lead the members of Tachikawa Church of Christ to learn and experience the power and blessings of praying the Lord’s Prayer for spiritual edification and maturity. The program consisted of eight weeks of learning the meaning of the Lord’s Prayer and doing spiritual exercises. To provide a theological foundation for this project, I delivered eight sermons on the Lord’s Prayer with strong emphasis on the relational nature of the prayer.

Those who engaged in the spiritual exercises were given opportunities to experience joy, peace, and correction as they tried to live in harmony …

Spr Bulletin, Spring 2017, Uno Office Of Research And Creative Activity, University Of Nebraska At Omaha

Sponsored Programs Bulletins

This bulletin features Recent Grant Recipients.

I Heart Communication In The Library: Exploring Communication Satisfaction, Jennifer A. Keach

Libraries

This poster presents findings about organizational communication within a mid-sized academic library. Discover if demographic differences, the number of connections, attendance at events, or use of technology helped or hindered communication. Learn about ways to do a communication audit at your own library.

Simulated Creative Collaboration: Experiencing Challenges To Innovative Virtual Teaming In The Classroom, Brian C. Britt, Kristen Hatten

Discourse: The Journal of the SCASD

This activity provides students with in-depth experience working as part of an innovative virtual team, which will enable them to better understand the relative advantages and disadvantages of various approaches to creative collaboration in different contexts. Participants are divided into groups, which must then solve an assigned problem using a specified communication technology and creative process from the literature. The instructor will introduce a variety of obstacles to communication using each technology, which may inhibit students’ creative processes. Following the activity, the class will discuss these challenges, participants’ responses, and the range of experiences with different collaborative processes and technologies.

“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur

Organization Management Journal

This article presents an original academic play, “Regarding Lupe,” that explores traditional and emerging Latina cultural values and how cross-cultural differences may affect a performance appraisal process. The dramatic structure of the play, inspired by Crandall and Eshleman’s Justification/Suppression Model of Prejudice (JSM), represents a novel and vivid way to engage students in learning why even an acculturated Latina executive may face stereotypes, prejudice, and unintentional discrimination in performance appraisal at work. Here we share the play and offer theoretical and cross-cultural information to facilitate the debriefing. We hope to contribute not only to the teaching and learning of diversity …

The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland

Organization Management Journal

Drawing from the supervisor undermining and creativity literature, this study explores the influence of supervisor undermining on employee self-esteem, creative performance, and overall job performance in the workplace. Using data obtained from subordinate–supervisor dyads (N = 123) in various organizations, this study specifically suggests that supervisor undermining adversely impacts employee creativity through the mediation process of employee self-esteem. Additionally, this study finds support for a positive relationship between employee creativity and overall job performance. Ultimately, the current study proposes a multiple mediation model whereby supervisor undermining indirectly influences employee overall job performance through the mediation mechanisms of employee self-esteem and …

Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams

Organization Management Journal

The organizational literature reflects a growing interest in the personality trait of grandiose narcissism. Individuals high in grandiose narcissism are more arrogant, self-confident, and greedy, and have lower empathy than the average person. Narcissism injects biases and conflict into the performance management process, which decreases the benefits obtained and increases stress and frustration. We review research on narcissism and the components of performance management systems, and then integrate them to illustrate several important implications for performance management in organizations. Employee narcissism is negatively related to employees’ commitment to development goals that address competence deficits, acceptance of negative feedback, and the …

Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra

Engineering and Technology Management Student Projects

Over the past few decades, organizations have developed workplace teams that are multi-faceted, diverse and classified or divided by objective. These teams are essentially turning out to be instrumental in innovation and change in organizations. One such work team that has evoked interest in the recent past is the self-managed team. The design, structure and performance of self-managed teams varies from the other teams significantly. Nevertheless, these teams like the other workplace teams share common benefits such as increased knowledge and skills, synergy and commitment. The main difference lies in the way these teams work. The objective of this research …

Virtual Teams : Boon Or Bane?, Krishna Priya Muraleedharan, Satvik Vishnubhatta, Smitha Mandhani, Unmesh Deodhar

Engineering and Technology Management Student Projects

A virtual team is a group of people who work together across time, space and organizational boundaries.Virtual teams came into existence as the work expertise is distributed globally and it provides more flexibility to the employees. The members of a virtual team have varied skills and they work towards achieving a common goal.

To explain the challenges faced by virtual teams we have studied research papers and case study for whom the only economically and practically means of communication was asynchronous and synchronous computer-mediated communication. This research paper highlights the challenges of making and keeping trust in a virtual team …

External Funding Bulletin, Fall 2017, Uno Office Of Research And Creative Activity

Sponsored Programs Bulletins

This bulletin features recent award recipients.

Nbc Peacock North Fall 2017, Peacock North Staff

NBC Peacock North Newsletter

Highlights include: Spanning the World With Len Berman --Marilyn's Page --Inside SNL --Two NBC Sports Vets to Join Sports Broadcasting Hall of Fame - Radio City Music Hall -- Tributes to Silent Microphones -- Sacred Heart University Examines Fake News

10.01.005 Lesley Magazine, 1987-2009, Marie Wasnock

Finding Aids

The Lesley Magazine Collection comprises issues from December 1987 to 2009, and also includes the special Centennial issue, 2009-2010.

Lesley Magazine was published biannually by the office of public relations at Lesley University and was distributed without charge to alumni and friends of the University.

10.01.006 Lesley College Current, 1970-1987, Marie Wasnock

Finding Aids

The Lesley College Current was published by the Lesley College Office of Public Relations and Communications and distributed to alumnae, parents, students, faculty, staff, governing boards, and friends of Lesley.

Its purpose was to represent various aspects of the College - its achievements, aspirations, diversity, and controversies. In September 1970, the Current replaced the Alumnae Review, the Parents Newsletter, and the Community Newsletter.

10.01.008 Lesley Publications, Misc., 1968-2008, Marie Wasnock

Finding Aids

The Lesley University Publications (Misc.) collection comprises magazines, newsletters, newspapers, and other promotional brochures and periodicals published with the Lesley College/University community between 1968-2008.

The Lesley University Archives has sporadic runs or selected issues of these publications. (See finding aid for list of publications.)

10.01.001-.004 Lesley College Newsletters, 1972-1998, Marie Wasnock

Finding Aids

Lesley College Newsletters comprises news and newsletters written and published by the college’s Office of Public Relations (now Office of Communications) and provided to the Lesley community. The following publications are contained in the collection: Lesley Weekly, Lesley College Newsletter, the Lesley College News, and Lesley News.

Domestic Violence And The National Football League, Kelsey Rentner

Master of Arts in Media and Communication Plan II Graduate Projects

In 2014, the National Football League (NFL) faced extreme criticism for the way it handled the three domestic violence cases that emerged into the spotlight. The Ray Rice video that showed him punching his at-the-time fiancé, as well as the several other domestic violence cases among NFL players that quickly followed, shed a light on what seemed to be a well-hidden problem within the league. Since being in the public eye, the league has not been effective with its communication efforts to prevent the issue of domestic violence and rebuild its reputation among stakeholders. This project uses evidence-based literature to …

“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson

Organization Management Journal

This article presents an experiential exercise designed to provide students with an opportunity to develop their knowledge of ways in which conflict may be managed (using the framework proposed by Thomas, 1976) and types of negotiation. Students form pairs and are presented with a scenario in which they have both requested the same week of vacation to attend events. Unfortunately, they are informed that they are unable to take the time off simultaneously. Participants are asked to discuss among themselves, using assigned modes of managing conflict, to determine how the time will be allocated. The target audience is composed of …

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.

Ua42/1/5 Online Learning At Wku, Wku Online

WKU Administration Documents

Newsletter created by and about WKU Online / Online Program Services.

• Faculty Spotlight: Creating a Sense of Community in an Online Program with Dr. Jane Olmsted
• Student Spotlight Meet Jessie Key
• Supporting Student Success Through Coaching
• Recent Changes
• Resources for Working with Online Students
• Guaranteed Online Pathway for Completion of Colonnade
• Ideas for Expanding Communication to Increase Recruitment & Support
• WKU Online Learning / Tuition Cheat Sheet
• Addressing Financial Barriers
• 6 Areas of Impact
• Our Team

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU alumni magazine. Contents:

• Ransdell, Gary. Letter from the President
• 20 Things You Didn’t Know About Gary Ransdell
• Scholarship Celebration
• U.S. News & World Report Ranks WKU Online Programs Among Best in Nation
• Gary Ransdell to Become President & CEO of Semester at Sea
• Six WKU Students Awarded Gilman International Scholarships for Summer 2017
• WKU Tied for 2^nd in 2016-2017 List of Top Fulbright Producers
• Six WKU Faculty & Alumni Named 2017 Trailblazer Honorees
• University Distinguished Professor Gifts Proceeds from IRA to WKU
• Honors College at WKU Named for Dixie & Pete Mahurin
• Gabbi Doolin Memorial Scholarship
• Vic Richey …

Between Words And Deeds: Diverse Voices And The Communicative Constitution Of Diversity, Scott E. Branton Ii

Masters Theses & Specialist Projects

While diversity is widely discussed throughout management literature, the impact of diversity management on diverse organizational members remains exceedingly sparse. Furthermore, the present case study uses a communication centered approach to address how diverse faculty member’s organizational experiences with diversity align with an academic institution’s publicly stated values of diversity. Through a critical interpretive lens, 15 semi-structured, in-depth interviews of diverse faculty members were conducted at a medium sized, Southern university (“Southern U”). Findings suggested that contradictions were heavily embedded into Southern U’s diversity communication resulting in a host of paradoxical tensions for diverse faculty members. This study explored the …

Ua35/1 Faculty Handbook, 23rd Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao

Faculty Scholarship and Creative Works

The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at the end of 2016 to seek feedback from its members and friends. This poster will present the background information for the survey, its methodology, findings, recommendations and follow-up. 18 questions were compiled, added to LimeSurvey and distributed to the CALA members via its Listserv. These questions attempted to address the users' social media usage, participation level, time spent on the CALA's social media …

First Impressions, Cultural Assimilation, And Hireability In Job Interviews: Examining Body Language And Facial Expressions' Impact On Employer's Perceptions Of Applicants, Renee Cortez, David Marshall, Cydi Yang, Loc Luong

Concordia Journal of Communication Research

The purpose of this study was to discover what nonverbal facial behaviors are important in an interview setting. This was done by conducting interviews with eight current employers as well as four college age persons who have recently interviewed for a job. As a result, the data suggests that the two main facial behaviors sought by employers in the interview of the applicant were smiling and eye contact. Other nonverbal communication behaviors were analyzed as well. These findings will allow people to be better prepared and be more conscious of what they are displaying in the interview setting in the …

The Role Of Specificity And Apologies In Excuse Messages Following Train Delay, Emiel Cracco, Nicolas Dirix, Christopher P. Reinders Folmer

Journal of Public Transportation

An important issue in public transport is punctuality. Because delays are often caused by external factors, an efficient way to mitigate passengers’ negative reactions is to point out these factors in an excuse. The current study investigated whether excuses following train delay can be optimized by making minor changes to their content. Specifically, we compared the effectiveness of specific and non-specific excuses. Furthermore, we investigated whether adding different types of an apology influenced the effectiveness of the excuse. The results indicated that specific excuses resulted in more forgiveness and a reduced intention to avoid public transport in the future. Further …